Hampton Inn Chicopee - Springfield

Hotels
•
Hampton Inn
8.8 (403 reviews)
600 Memorial Drive , Chicopee , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Cons:
Poor sound barriers
Breakfast options criticized

Categories

Cleanliness
8.43
Multiple mentions of cleanliness, but poor sound barriers and some negative comments on cleanliness.
Service
9.2
Great staff, friendly service, and many positive remarks about customer service.
Location
9.24
Very convenient location with easy access to highways.
Room Quality
8.69
Rooms were clean and comfortable, but issues with bed softness and road noise.
Amenities
8.72
Amenities well-regarded, though some complaints about breakfast options.
Value for Money
8.68
Fair for the price, but breakfast offerings were noted as typical and not special.
Food and Beverage
8.23
Breakfast offerings criticized, but overall satisfactory.
Overall Experience
9.2
General positive sentiments about experiences during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:43

Property Description

Luxurious Amenities
Indulge in the indoor pool and jacuzzi for a relaxing stay. Enjoy the convenience of free Wi-Fi, a microwave, refrigerator, and coffee maker in every room.

Convenient Facilities
Stay productive with a large work desk and business center with free Wi-Fi. Take advantage of laundry facilities on site for added convenience.

Great Location
Explore nearby attractions like the Naismith Memorial Basketball Hall of Fame and Six Flags New England. Only a short distance from Westover Metropolitan Airport.

Book your stay at the Hampton Inn Chicopee - Springfield for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian.

The hotel will be undergoing renovation starting 26th November 2023 until 1st of July 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.8
Based on 403 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
H
Heidi • solo_traveller • us
9
Good stay overall
Pros:

Pool, breakfast, friendly staff

Cons:

Our room smelled like a dog. It was very clean, but it must be a pet friendly room and it definitely had the lingering odor of dogs in the carpet

2026-09-10 • via Nuitee
R
Robert • couple • gb
9
Pros:

Friendly staff, comfortable room. Good breakfast.

2026-09-06 • via Nuitee
L
Leslie • family_with_children • us
8
2026-08-25 • via Nuitee
M
Marguerite • family_with_children • us
5
Wish I had a better experience as far as the housekeeping goes.
Pros:

Hotel is beautiful, the location is perfectly around all your needs.

Cons:

I was there for 4 nights and not once were our bed sheets changed, and our bathroom was cleaned 2 time. I arrived on Thursday, August 20th, and on Friday evening after arriving back to the hotel I inquired about it, I received an apology was told for the inconvenience they would compensate me by giving me 15k Honors Points, and that the bed sheets would be changed on or by Saturday (because they are changed every 2 days) well Saturday and Sunday came and went and nothing was done. Very disappointing and no points were ever received on my Hilton Honor account. Needless to say I will never be back nor recommend this hotel. Sad because it's definitely a beautiful hotel located in the center of all your needs.

2026-08-25 • via Nuitee
D
Daniel • couple • us
10
The room was very clean and quiet
Pros:

Convenient location, newly remodeled

Cons:

Nothing

2026-08-22 • via Nuitee
D
Darlene • couple • us
10
2026-08-22 • via Nuitee
P
Phoenix • solo_traveller • us
6
Pros:

Room was clean and access to a lot in the area

Cons:

It was loud. Staff were banging around at 7am and was very hard to sleep. Otjer guests were loud and crusing in the early morning hours. Then the fire alarm went off so we left a little earlier than ee wanted to.

2026-08-17 • via Nuitee
S
Sonoda • couple • us
10
Visited family nearby, wonderful room, great value. Best breakfast around!!
Pros:

Great staff and breakfast!

Cons:

Cold swimming pool!

2026-08-14 • via Nuitee
G
GUSTAVO ADOLFO • couple • co
7
Buen hotel
Pros:

Buen hotel. Precio moderado y comodidades ajustadas

2026-08-05 • via Nuitee
B
Britani • solo_traveller • us
10
2026-08-03 • via Nuitee
M
matt • couple • us
8
Good value - nice stay.
Pros:

Follows the plan for this type of Inn but done well - clean, comfortable and nice staff. Breakfast was surprisingly good.

Cons:

Not a fan of the super loud room air conditioner.
\

2026-07-22 • via Nuitee
S
Steve • family_with_children • us
8
2026-07-22 • via Nuitee
G
Gordon • couple • us
7
Pros:

I was looking for cooked oatmeal, which they had for breakfast! The digital air conditioning was quiet. The room was large and comfortable.

Cons:

The view out our 2nd-story window was the black roof of the space below (just 2 feet below!), which we later learned was the swimming pool. We could see some trees and cars/trucks going by in the distance, but other than that it was a big black roof. Very bad! Getting to the hotel was kind of complicated. Because of the divided highway out front, we had to make a U-turn (legal) to access the hotel parking area.

2026-07-16 • via Nuitee
P
Pamela • solo_traveller • us
9
2026-07-09 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-07 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-07 • via Nuitee
H
Huong • extended_group • us
9
Newly renovated, clean and spacious.
Pros:

Clean, newly renovated, spacious room.

Cons:

The gym is small with only 3 machines.

2026-07-07 • via Nuitee
P
Paul • couple • us
10
2026-06-28 • via Nuitee
A
Arnaldo • couple • us
10
Excelente
Pros:

Excelente

Cons:

Todo muy bueno.El desayuno esta bien balanciado

2026-06-26 • via Nuitee
W
Walter • couple • us
10
2026-06-23 • via Nuitee