ibis Wellington

Hotels
ibis
7.8 (5827 reviews)
153 Featherston Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Nice breakfast
Cons:
Cleanliness issues
Dated facilities
Noisy air conditioning

Categories

Cleanliness
6.7
Cleanliness issues mentioned in reviews, such as old facilities and stained bedding.
Service
8.7
General positive experiences with staff mentioned across multiple reviews.
Location
8.7
Consistently praised as very central and convenient across several reviews.
Room Quality
7.2
Mixed feelings indicated; some rooms reported as comfy, while others noted issues with cleanliness and aging.
Amenities
7.2
Some amenities performed well, but dated facilities mentioned.
Value for Money
8
Generally considered reasonable given location, although some guests noted issues.
Food and Beverage
8.2
Breakfast got positive feedback, although specific items received mixed reviews.
Overall Experience
7.7
Guests enjoyed their stay despite some negatives; central location was a highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:52

Property Description

Central Location
Ibis Wellington is conveniently situated in the heart of the city, just a stone's throw away from key attractions such as Lambton Quay, Parliament House, and the waterfront.

Modern Amenities
The hotel offers contemporary guest rooms equipped with 26-inch LCD TVs, laundry facilities, spacious work areas, satellite TV, and Nespresso machines. Guests can enjoy a comfortable stay with heating, air conditioning, and well-equipped en suite bathrooms in each room.

Dining and Parking
Indulge in delicious meals at Vivant! Restaurant and Bar, serving breakfast, lunch, and dinner. For added convenience, the hotel provides limited secure parking that can be pre-booked, ensuring a hassle-free stay.

Book now to experience the perfect blend of comfort and convenience at Ibis Wellington!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that guests are required to present a valid credit card upon check in to cover incidentals and any additional costs incurred. For guests who cannot provide a credit card, a cash deposit of NZD $50 plus the accommodations cost per night will be required prior to check in. Please note that breakfast is not included for children on breakfast inclusive rates. Children 4 years and under receive free breakfast at the hotel when dining with paying adults. Children 5 – 11 years receive 50% discount for breakfast at the hotel based on the full breakfast price. For more information, please contact the property using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 5827 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 7.7
C
cox solo_traveller nz
6
2026-07-25 via Nuitee
J
Jill family_with_children nz
10
Pros:

It was so quiet, comfortable and clean.

Cons:

Nothing

2026-07-25 via Nuitee
L
Lahui extended_group pg
10
Excellent central location.
Pros:

The location.

Cons:

Wifi was on and off at times. It would be nice for coffee and the hot choco to be included in the total cost pre-paid breakfast instead of being paid separately...

2026-07-24 via Nuitee
V
Vanessa family_with_children nz
9
Superb Stay, clean and comfy.
Pros:

Very much accessible to all good places here in Wellington. Ibis Hotel is always been my go for a hotel because of its comfortable ambiance, clean and organised.

Cons:

Complimentary Water should have been automatic upon guest check in. Should have a bigger pitcher for guests of 4 so no need for the guest to go in the bar area just to ask for it.

2026-07-24 via Nuitee
J
Judith Tharika Peiris family_with_children nz
1
2026-07-23 via Nuitee
M
Melanie family_with_children nz
8
Amazing
Pros:

Location was amazing.

Cons:

The TV choices. We ended up having to share our phone screen to watch anything suitable. Also the WIFI was patchy often

2026-07-23 via Nuitee
M
Michele solo_traveller us
9
Pros:

Fantastic place to stay

Cons:

Nil

2026-07-23 via Nuitee
A
Anita solo_traveller nz
6
2026-07-22 via Nuitee
B
Bryan couple nz
10
2026-07-22 via Nuitee
R
rochelle family_with_children nz
10
Pros:

Staff were so friendly and helpful. Beds were amazing. And great location close to everywhere we needed to go

Cons:

No view . Not a biggie

2026-07-21 via Nuitee
N
Nathan extended_group nz
8
2026-07-21 via Nuitee
J
Julia family_with_children nz
7
2026-07-20 via Nuitee
A
Amiee solo_traveller nz
2
2026-07-20 via Nuitee
M
Michael solo_traveller au
10
Cons:

Nothing

2026-07-20 via Nuitee
W
Wendy solo_traveller nz
9
2026-07-20 via Nuitee
K
Kiriana couple nz
10
Had other family staying in the hotel which was great for meeting in the lobby to enjoys the night out
Pros:

Mainly the location

Cons:

It was great all round

2026-07-19 via Nuitee
A
Alister solo_traveller nz
9
2026-07-19 via Nuitee
R
Renee family_with_children nz
6
2026-07-19 via Nuitee
V
Vaihiria family_with_children nz
3
Great location but stressful experience
Pros:

Great location and very convenient car park (and the team kindly gave me access to it as a compensation after an underwhelming interaction with a staff member).

Cons:

Unfortunately, I had a very poor and highly disrespectful experience with one of the staff members. The rest of the team was very nice at my arrival but I’m still waiting for a follow up on our conversations and where things are at.

2026-07-19 via Nuitee
W
Warren solo_traveller nz
10
Pros:

Everything really location brilliant

Cons:

No sky really disappointing

2026-07-19 via Nuitee