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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Central Location
Ibis Wellington is conveniently situated in the heart of the city, just a stone's throw away from key attractions such as Lambton Quay, Parliament House, and the waterfront.
Modern Amenities
The hotel offers contemporary guest rooms equipped with 26-inch LCD TVs, laundry facilities, spacious work areas, satellite TV, and Nespresso machines. Guests can enjoy a comfortable stay with heating, air conditioning, and well-equipped en suite bathrooms in each room.
Dining and Parking
Indulge in delicious meals at Vivant! Restaurant and Bar, serving breakfast, lunch, and dinner. For added convenience, the hotel provides limited secure parking that can be pre-booked, ensuring a hassle-free stay.
Book now to experience the perfect blend of comfort and convenience at Ibis Wellington!
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that guests are required to present a valid credit card upon check in to cover incidentals and any additional costs incurred. For guests who cannot provide a credit card, a cash deposit of NZD $50 plus the accommodations cost per night will be required prior to check in. Please note that breakfast is not included for children on breakfast inclusive rates. Children 4 years and under receive free breakfast at the hotel when dining with paying adults. Children 5 – 11 years receive 50% discount for breakfast at the hotel based on the full breakfast price. For more information, please contact the property using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs NZD 35 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for NZD 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Locality. Good breakfast
Place is outdated and rooms was reflected of that. Happy hour was still $17 a drink before the bartender pointed out that option.
Amazing stay
Stayed there two nights, the lady receptionist who was on Sunday morning and Monday morning had no smile, had lack or customer service, I sat there and observed when she served kiwis and other vistors her expression suddenly changed and when she served me as a brown person she had no manners.
I am working for service industry for past 13 years in new Zealand and i come form the busiest tourism area martinbrough, i work for the number one restaurant in the wairarapa and we don't behave like this when we are trained from,I have stayed in ibis multiple times, I will never come back and I will never refer a friend to this business.
This incident took place on 7th of June and 8 of June ,when I checked out.
Your manager on duty should take some training meetings because I don't expect to see this attitude when we start our day coming to the reception for help and feel attitude given!
Very clean and tidy. Lovely breakfast. Friendly and helpful staff
Was made apparent multiple times that they did not have sufficient staff for the reception/phones.
Great central location, room very basic and small, wine glasses would have been great - bed was very comfy
I booked through booking.com as it was cheaper and included breakfast, I rang through to Ibis to see if the rate was different but it was more expensive, lovely european lady I spoke with I told her I would ring back with my booking number so I could book a carpark. When I rang back to book a carpark and Indian speaking lady told me their were no carparks left - I hung up and rang back to get someone else who booked me a carpark straight away.
The stay was good, comfortable, and quiet, which made it relaxing. The hotel met my expectations overall. I was especially impressed with the cleanliness. everything was very well maintained. A big thank you to the cleaning staff, who were extremely friendly and welcoming.
The shower space was a bit small, which made it slightly inconvenient. It would also be great if complimentary water bottles were provided. Additionally, having a microwave available in the room or common area would be beneficial.
The hotel is central so access to the center is easy from here. We only stayed for one night. This is more a hotel you would stay at if you were only in the room to sleep for the night and go out when you are awake.
Excellent location for the purpose of our trip. Car parking underneath the hotel was so convenient and safe. Room was very clean and the bed was nice and comfortable.
Very petty little negative - could have been a little more generous with the amount of coffee provided. As a coffee only drinker I had to ask at reception for more sachets but it was dealt with by a very friendly and helpful gentleman.
It is close to public transport links, including from the airport. Plus being downtown it is close to eateries
I liked the early check-in
Location was great. Room adequate. Staff friendly. Breakfast spot on.
Couldn't connect to internet with laptop as you had to have %G coverage to connect.
The staff were very friendly and helpful. Excellent location - just a minute's walk to the waterfront. Room had everything we needed and we had a good night's sleep. (to be honest, the best night's sleep I've had in a while). Very thankful for the parking space in the basement. The breakfast exceeded expectations and I would highly recommend it!
The button to adjust the heater/aircon unit in the room was marked with a pen and made no sense to me and so I felt that the room was somewhat stuffier and warmer than I would have liked it. No information available upon arrival in the room - e.g. re wifi, the restaurant (only an advertisement re happy hour...so when we went down to the restaurant at 17:00, we had to go back to our room until 17:30, when it did open for food). Minor irritations.
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