Hampton Inn & Suites Arundel Mills/Baltimore

Hotels
•
Hampton Inn
8.5 (832 reviews)
7027 Arundel Mills Circle , Hanover , US
+1 410-540-9225

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms (many positive mentions)
Excellent location near mall, casino, BWI and stadium
Helpful, friendly staff and standout manager
Good breakfast
Comfortable rooms and bathrooms
Convenient for conferences/events
Perceived good value for money
Cons:
Stained or dirty carpets and hallway floors reported
Room maintenance issues (leaking sink, falling light fixture, furniture damage)
Thin walls / noise from neighboring rooms
Pool problems
AC not working for at least one guest's final day
Serious negative staff interaction (receptionist/night duty threatening to call police)

Categories

Cleanliness
8
Generally positive: many guests reported very clean rooms, but several noted stained/dirty carpets and hallway floors and a few rooms with maintenance-related cleanliness issues.
Service
9
Mostly strong: multiple mentions of helpful, friendly staff and a professional manager who resolved issues; however one guest reported a negative interaction with a receptionist and a night duty staff member.
Location
9.5
Very positive: frequently praised for proximity to Arundel Mills mall, casino, BWI airport and stadium; walking distance and convenient for travelers and events.
Room Quality
7.5
Mixed: some guests appreciated spacious bathrooms and comfortable rooms, while others reported significant problems (leaking sink, falling light fixture, furniture coming apart, old/stained carpet, thin walls).
Amenities
8
Mixed: breakfast was commonly cited as good, but guests mentioned issues with the pool and isolated AC problems during a stay.
Value for Money
8.5
Positive: several guests commented on good/excellent value and acceptable pricing for the stay.
Food and Beverage
8.5
Generally positive: breakfast repeatedly described as good, though a few guests criticized the menu or quality.
Overall Experience
9
Overall favorable: most reviews reflect a good stay and willingness to return, tempered by isolated serious service and room-quality incidents that impacted some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Situated next to Arundel Mills Mall and near BWI Airport, our hotel offers easy access to both Baltimore and Washington, D.C. Explore nearby attractions like historic Annapolis and Baltimore's Inner Harbor.

Free Amenities
Enjoy a complimentary hot breakfast, relax in the outdoor pool, and stay connected with free high-speed internet. Keep up with your fitness routine at our 24-hour modern fitness centre.

Comfortable Accommodation
Experience a comfortable stay in our well-appointed rooms and suites. Whether you're here for business or leisure, our hotel provides the perfect blend of convenience and relaxation.

Book your stay at Hampton Inn and Suites Arundel Mills/Baltimore for a memorable and hassle-free experience.

Important information:

Due to new traffic pattern at BWI airport, all shuttle pickups will be in the departures terminal upstairs at door 11. Please be sure you have retrieved your baggage before requesting pickup as hotel shuttles are not permitted to wait for pickups.

Please be advised that the property will be undergoing renovations from November 11, 2022 through April 1, 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 832 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9
Y
Yonetta • couple • us
10
Pros:

The set up of the room was really nice. There was lots of space, adequate lighting and the room smelled fresh and clean.

2026-10-24 • via Nuitee
B
Bangone • couple • us
8
good place to stay
Pros:

close to mall

Cons:

no comment

2026-10-21 • via Nuitee
N
Nwajei • solo_traveller • ng
1
my Receptionist looking down on me if i could afford the hotel Monday 10/12/26 lady on duty an 3pm
Pros:

the breakfast was very Good the room was clean.
But the Manager on duty 10/13/26 9am was the best she is professional she put Smile on my Face and calm me
The house keeper was very Good with Smiles

Cons:

my Receptionist looking down on me if i could afford the hotel Monday 10/12/26 lady on duty an 3pm.
The lady night duty Threatened to call police on me. around 12;00am, that same day i went to take plate in my car
just i did know that i have to open the door with my room key, she ask if i came to delivery Food and show her my room key she still said that she will call the police if i don*t move to room
But the Manager on duty 10/13/26 9am was the best she is professional she put Smile on my Face and calm me
my number 7189255982

2026-10-20 • via Nuitee
B
Burdge • couple • us
10
Pros:

Clean

Cons:

Everything was great

2026-10-18 • via Nuitee
B
Brenda • couple • us
9
2026-10-17 • via Nuitee
M
Mark • family_with_children • us
9
Pros:

Staff helped make a document copy. Very convenient to my conference. Enjoyed having dinner at nearby Live Casino.

Cons:

Hard to cool down the room

2026-10-15 • via Nuitee
T
Tina • couple • us
10
Perfect for an overnight stay after a concert
Pros:

Very clean and great breakfast

Cons:

NA

2026-10-15 • via Nuitee
T
Tierra • family_with_children • us
10
I loved the hotel. It was close by everything which is so convenient for all the traffic. Would definitely stay again.
Pros:

The property was nice and clean. I loved the space of the bathroom.

Cons:

I would say the thin walls. Person next door kept coughing waking up my kids

2026-10-13 • via Nuitee
M
Martha • extended_group • us
10
2026-10-09 • via Nuitee
S
Smith • couple • us
2
Room sink was leaking water, furniture was coming apart and to top it off the light fixture fell out the ceiling !!!!
Pros:

Property in great location however my room was horrible

Cons:

My room

2026-09-19 • via Nuitee
L
Latonya • family_with_children • us
10
Mothers 78’ birthday surprise was great
Pros:

Good

2026-09-15 • via Nuitee
J
Jerome • couple • us
10
Love it and I will definitely be back
Pros:

Walking distance to the mall

Cons:

The pool

2026-09-11 • via Nuitee
E
Emery • solo_traveller • us
8
2026-09-09 • via Nuitee
S
Sungat • solo_traveller • kz
9
2026-09-08 • via Nuitee
K
Kimberly • couple • us
8
2026-09-07 • via Nuitee
F
Ford • solo_traveller • us
10
Pros:

The location, and cleanliness of the hotel

Cons:

Not much, I can customer service demeanor when arriving since we did come at a very late hour.

2026-09-07 • via Nuitee
M
Michelle • couple • us
10
2026-09-07 • via Nuitee
K
Kaleigh • family_with_children • us
1
2026-09-06 • via Nuitee
N
Natalia • solo_traveller • us
6
Decent
Pros:

Breakfast is good, location and stuff.

Cons:

Like it but it’s need renovation! As rooms stink ! Cause the old carpet .

2026-09-06 • via Nuitee
N
NHI • extended_group • us
7
2026-09-05 • via Nuitee