Imperial Inn Thousand Islands

Hotels
7.3 (486 reviews)
555 King Street East , Gananoque , ca
+1 613-463-8999

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Dated rooms
Limited breakfast options

Categories

Cleanliness
6.05
Multiple reviews mentioned cleanliness issues, including odors and unclean bathrooms.
Service
8.05
Several reviews highlighted friendly and accommodating staff.
Location
8.55
Many guests appreciated the convenient location and access to nearby attractions.
Room Quality
6.55
Guests noted that rooms were quite dated and in need of maintenance.
Amenities
7.05
Basic amenities were available, though some guests expected more options.
Value for Money
8.55
Guests felt that the prices were reasonable for what was offered.
Food and Beverage
6.55
Some reviews mentioned limited breakfast options and basic offerings.
Overall Experience
7.05
Overall experiences varied; some enjoyed the stay while others noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:22

Property Description

Convenient Location
Located in Gananoque, Ontario, just a short stroll from the 1000 Islands Casino, the Imperial Inn 1000 Islands offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each guest room at the Imperial Inn 1000 Islands is equipped with a 25-inch cable TV, free Wi-Fi, and complimentary local calls, ensuring a comfortable stay. Guests can also enjoy in-room coffee and tea at no extra charge.

Nearby Attractions and Activities
With the 1000 Island Boat Tours and a range of outdoor activities such as golfing, fishing, and hiking in close proximity, guests at the Imperial Inn 1000 Islands can make the most of their stay in this picturesque region.

Book your stay at the Imperial Inn 1000 Islands now for an unforgettable experience in Gananoque!

Important information:

Please note the property only allows 1 pet per stay. Charges apply. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 486 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.55
Room Quality: 6.55
Amenities: 7.05
Value for Money: 8.55
Food and Beverage: 6.55
Overall Experience: 7.05
S
Sylviane • solo_traveller • fr
5
Pros:

L’accueil

Cons:

La proximité de la route, le bruit des voisins

2026-07-25 • via Nuitee
V
Vitale • solo_traveller • it
8
2026-07-24 • via Nuitee
A
Athira • couple • ca
6
A decent stay for the price
Pros:

Staffs were friendly and ready to help. We requested for a room change because of the smell in the room and they we ready to help us.

Cons:

We were booked for a chalet but it had a really bad chemical kind of smell which made us feel uncomfortable and nauseous.

2026-07-23 • via Nuitee
M
Mark • solo_traveller • ca
10
Pros:

The Inn was conveniently situated close to various shops and restaurants. Our accommodation, our cottage, was set back from the main road, ensuring a peaceful and quiet environment.

The cottage itself possessed a charming rustic appeal while maintaining a very pleasant interior. The bed offered great comfort, and although the toilet facilities were a bit older, they were still very well-maintained. We had access to hot water for showers, and the space was clean, providing everything necessary for a comfortable stay. I would certainly consider returning and would highly recommend it to others.

The individuals managing the establishment were also exceptionally kind. We arrived quite late, having called ahead, and encountered no issues whatsoever. They greeted us with a warm and friendly welcome.

They even thoughtfully prepared a small breakfast for our journey back to Toronto.

It was an outstanding place! Thank you very much!
The Manders from Alberta

Cons:

Nothing

2026-07-21 • via Nuitee
D
Diane • solo_traveller • ca
7
Pros:

Le personnel très accueillant

2026-07-21 • via Nuitee
C
Catherine • family_with_children • ca
7
nothing fancy but good location and great price.
Pros:

Not a fancy place, but if you need a clean room for the night it's great.

2026-07-20 • via Nuitee
E
Eric BARTOLI • solo_traveller • fr
8
2026-07-19 • via Nuitee
L
lilianne ouellet • couple • ca
10
adoré
Pros:

tout

Cons:

rien

2026-07-15 • via Nuitee
M
Murray • solo_traveller • ca
10
2026-07-12 • via Nuitee
L
Le roy • solo_traveller • fr
7
2026-07-12 • via Nuitee
M
Molie • solo_traveller • ca
1
Partir sans remboursement
Pros:

Le personnel

Cons:

Nous n’avions rien aimé. Il est très cher, ça sent pas bon, c’est pas propre :( nous ne sommes pas rester même si nous avions payer. C’était trop l’enfer. Tapis mou comme s’il avait de l’eau dedans. Odeur eurkk

2026-07-09 • via Nuitee
E
Eric • couple • ca
8
Very pleasant
Pros:

Cheap & Cheerful!

Cons:

No shampoo or green tea.

2026-07-09 • via Nuitee
A
Achille • couple • ca
1
Terrible
Pros:

Rien

Cons:

Les cafards sur le lit et le mur de la chambre. La mouche aux toilettes

2026-07-08 • via Nuitee
D
dahal • family_with_children • ca
10
2026-07-06 • via Nuitee
D
David • family_with_children • ca
2
2026-07-06 • via Nuitee
A
Alexander • couple • ca
3
2026-07-05 • via Nuitee
T
Thomson • couple • ca
10
Pros:

Reception desk was open till late night, Clean room, Parking spot was available Infront of the cottage.

2026-07-02 • via Nuitee
P
Paul • couple • ca
8
Bien situé. Moins d'un km de plusieurs resto. Près de l'accès pour la route vélo du parkway mille-iles. Déjeuner
Pros:

Petite cabine isolé. Grand terrain arrière du complexe avec table picnic.

Cons:

Long parcours pour l'eau chaude. Perte substantielle d'eau avant la source chaude.

2026-07-01 • via Nuitee
B
Barry • couple • gb
5
Would not stay here again despite really nice staff
Pros:

Pleasant staff. walkable to town. That’s it.

Cons:

Extremely dated. Dark and dingy. No wardrobe or drawers so couldn’t unpack anything okay for a one night stay but not for our three nights Stale croissants, not a very good breakfast

2026-06-29 • via Nuitee
J
John • couple • ca
9
We enjoyed our two night stay in the cabin it felt very cottagee.
Pros:

Breakfast was adequate but the timing could be a bit longer perhaps til 10.
Location was great.

Cons:

Trouble with the key entry

2026-06-29 • via Nuitee