Mercure Hotel Berlin City

Hotels
•
Mercure
8.2 (5140 reviews)
Invalidenstraße 38 , Berlin , de
+49 30 308260

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Clean and comfortable rooms
Excellent breakfast
Cons:
Small rooms
Issues with WiFi
Aging decor and amenities

Categories

Cleanliness
7.91
Multiple reviewers commented on the cleanliness, but there were specific concerns such as coffee stains found on linens.
Service
8.38
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.92
Consensus indicates an excellent location, close to public transport and city center.
Room Quality
7.37
Some reviews mentioned that rooms could be larger and had issues like heating and noise.
Amenities
7.9
Amenities were generally good, but some reviews indicated the hotel decor and features are aging.
Value for Money
8.36
Guests felt the value was appropriate, given the good location and service.
Food and Beverage
8.41
The breakfast offerings received high praise, with variety and quality noted.
Overall Experience
8.38
Overall, guests reported a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:36

Property Description

Central Location near Shopping Street Friedrichstrasse

Modern Amenities and Comfortable Rooms
The Mercure Berlin City offers bright, allergy-free rooms with a desk, spacious bathroom, and flat-screen TV. Free WiFi is available throughout the hotel, ensuring guests stay connected during their stay.

Delicious Dining Options and Relaxing Bar
Guests can enjoy a mix of international and local cuisine at the hotel's restaurant with a terrace. The Relax Bar offers a selection of German beer, fine wines, and small snacks, perfect for unwinding after a day of exploring the city.

Convenient Services and Nearby Attractions
With a 24-hour reception and private parking available on request, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Naturkundemuseum Underground Station provides easy access to popular attractions like Checkpoint Charlie in just 7 minutes.

Book now for a memorable stay at Mercure Berlin City!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.2
Based on 5140 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
E
Ellen • solo_traveller • de
8
alles ok
2026-07-25 • via Nuitee
A
Anton • couple • fr
9
Super séjour à Berlin
Pros:

Proximité de la gare centrale, quartier bien situé pour partir à la découverte de Berlin, personnel agréable, hôtel confortable, accueillant et propre.

Cons:

Rien

2026-07-25 • via Nuitee
I
Iurii • couple • ro
10
Pros:

Good location, very clear , the staff is very kind .

2026-07-25 • via Nuitee
N
Nobuyuki • solo_traveller • jp
9
For me the hotel could not be more convenient.
Pros:

The location could not be better as I did data collection at the natural history museum. Breakfast is good, and my room was very comfortable. Laundry service was also available (although not in-house), which is very important for me who stayed for two weeks.

Cons:

As the laundry service was not an in-house one it was a bit expensive.

2026-07-25 • via Nuitee
S
Sofia • family_with_children • de
9
Pros:

die Empfangsdame beim Frühstücken
war unglaublich nett und zuvorkommend. Ich habe mich wie zuhause gefühlt. Dankeschön!!!

2026-07-25 • via Nuitee
P
Peter • solo_traveller • ch
7
Cons:

Der Verkehr war etwas laut

2026-07-24 • via Nuitee
V
Valeria • solo_traveller • it
10
2026-07-24 • via Nuitee
N
Nidhi • couple • ae
10
2026-07-24 • via Nuitee
N
Niurka • family_with_children • br
8
2026-07-23 • via Nuitee
M
mccreight • couple • gb
7
Pleasing hotel in a good location
Pros:

Location and staff friendly

Cons:

Noisy air conditioning

2026-07-23 • via Nuitee
M
Malgorzata • couple • de
8
Sonst alles top , Lage perfekt
Cons:

Leider war bei der Hitze die Klimaanlage kaputt hat nicht richtig funktioniert

2026-07-23 • via Nuitee
J
Juana • solo_traveller • cl
8
2026-07-22 • via Nuitee
E
Eperke • couple • hu
7
2026-07-22 • via Nuitee
O
Oleh • couple • cz
10
2026-07-22 • via Nuitee
V
Victoria • couple • es
8
Pros:

La amabilidad del personal del hotel.

Cons:

Echamos en falta una neverita en la habitación.

2026-07-22 • via Nuitee
O
Oksana • solo_traveller • ua
10
2026-07-22 • via Nuitee
L
Luiz • solo_traveller • gb
8
2026-07-22 • via Nuitee
C
Christina • couple • de
3
2026-07-22 • via Nuitee
U
Uta • solo_traveller • de
9
Pros:

Die Lage ist perfekt, um schnell alle möglichen Ziele zu erreichen. Und ist so nah am Naturkundemuseum, ein wunderbares Museum für die ganze Familie.

2026-07-20 • via Nuitee
H
Helga • couple • de
8
2026-07-20 • via Nuitee