Mercure Hotel Berlin City

Hotels
Mercure
8.2 (5101 reviews)
Invalidenstraße 38 , Berlin , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Clean and comfortable rooms
Excellent breakfast
Cons:
Small rooms
Issues with WiFi
Aging decor and amenities

Categories

Cleanliness
7.91
Multiple reviewers commented on the cleanliness, but there were specific concerns such as coffee stains found on linens.
Service
8.38
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.92
Consensus indicates an excellent location, close to public transport and city center.
Room Quality
7.37
Some reviews mentioned that rooms could be larger and had issues like heating and noise.
Amenities
7.9
Amenities were generally good, but some reviews indicated the hotel decor and features are aging.
Value for Money
8.36
Guests felt the value was appropriate, given the good location and service.
Food and Beverage
8.41
The breakfast offerings received high praise, with variety and quality noted.
Overall Experience
8.38
Overall, guests reported a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:36

Property Description

Central Location near Shopping Street Friedrichstrasse

Modern Amenities and Comfortable Rooms
The Mercure Berlin City offers bright, allergy-free rooms with a desk, spacious bathroom, and flat-screen TV. Free WiFi is available throughout the hotel, ensuring guests stay connected during their stay.

Delicious Dining Options and Relaxing Bar
Guests can enjoy a mix of international and local cuisine at the hotel's restaurant with a terrace. The Relax Bar offers a selection of German beer, fine wines, and small snacks, perfect for unwinding after a day of exploring the city.

Convenient Services and Nearby Attractions
With a 24-hour reception and private parking available on request, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Naturkundemuseum Underground Station provides easy access to popular attractions like Checkpoint Charlie in just 7 minutes.

Book now for a memorable stay at Mercure Berlin City!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.2
Based on 5101 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
A
Anna couple ua
7
Отель в центральном районе для на несколько ночей
Pros:

Нам достался просторный номер, адаптированный для удобств людей с проблемами опорно-двигательного аппарата. Предполагаю, что по номеру было бы легко двигаться на коляске, также в душе есть множество поручней. Я не знаю, все ли номера в отеле такого типа, но в нашем номере все было рассчитано на помощь людям с ограничениями.
Кровати удобные, есть две подушки на выбор по мягкости.

Cons:

Устройства для считывания карточки - отвратительные. Нам приходилось по несколько раз спускаться на рецепцию, чтобы перезарядить карточку, а после этого долго пытаться попасть в свой номер, всовывая карточку под разными углами. Обратила внимание, что с проблемой сталкивались другие постояльцы.
Также окна отеля выходят на трамвайную линию, и она кошмарно шумит. Обратите внимание на это, если у вас чуткий сон.

2026-06-20 via Nuitee
E
Eik solo_traveller de
7
2026-06-19 via Nuitee
G
GEORGIOS solo_traveller gr
8
Pros:

Ήταν κοντά στο μετρό.Ειχε τακτική και πυκνή συγκοινωνία με όλα τα αξιοθέατα.Ητσν πολύ καθαρό.Δωματιο ικανοποιητικό.

Cons:

Πρωινό δεν πήραμε.Μας φάνηκε σχετικά ακριβό.

2026-06-19 via Nuitee
S
Shteryo solo_traveller de
8
Perfekt für Geschäftsreisende, die eine zentrale Lage suchen!
Pros:

Die Zimmerausstattung, die zentrale Lage und das Frühstück

Cons:

Keine Kritikpunkte

2026-06-18 via Nuitee
P
Petra solo_traveller de
9
Sehr gutes Stadthotel mit super Frühstück
Pros:

Sehr freundliches hilfsbereites Personal.
Sehr gutes und sehr umfangreiches Frühstück. Es blieb kein Wunsch offen.
Hervorragende Lage, direkt an der Tram, nur 2 Stationen vom Hauptbahnhof und von da erreicht man alles in Berlin. Daher zwar etwas lauter bei geöffneten Fenster, aber bei einem Stadthotel nichts außergewöhnliches.

2026-06-18 via Nuitee
A
Anna solo_traveller pl
7
Wyjazd służbowy, było ok.
Pros:

Wygodne łóżko. Miła obsługa. Sympatyczny bar w lobby. Parking hotelowy z dostępnymi miejscami.

Cons:

Awaria WiFi trwająca przez większość mojego pobytu. Ciasna łazienka, oświetlenie w łazience tak niefortunne, ze ciężko wykonać makijaż.

2026-06-18 via Nuitee
D
Dale couple us
10
2026-06-18 via Nuitee
M
Mia solo_traveller de
8
2026-06-17 via Nuitee
N
Nadine extended_group de
6
2026-06-17 via Nuitee
T
Thomas solo_traveller de
8
2026-06-16 via Nuitee
D
Dianne extended_group gb
10
Good value stay in central location
Pros:

Good location for visiting sights and staff helpful and friendly.
Good choice of bar meals and drinks with reasonable prices.
Rooms were very clean and comfortable .
Good shower and bathroom facilities.

Cons:

Nothing

2026-06-16 via Nuitee
Y
YURDAY solo_traveller tr
6
Pros:

The staff.

2026-06-15 via Nuitee
C
Claudia solo_traveller de
10
2026-06-15 via Nuitee
M
marc solo_traveller nl
7
Pros:

vriendelijkheid en parkeren onder hotel 2 nachten 39 euro

2026-06-14 via Nuitee
L
Lucia Muntean solo_traveller de
10
2026-06-13 via Nuitee
S
Sandra couple de
7
2026-06-12 via Nuitee
A
Alexander Bauer solo_traveller at
8
Pros:

Breakfast

Cons:

Location, very noisy

2026-06-12 via Nuitee
A
Ann-Charlott couple se
8
Trevligt och bra
Pros:

Gott

Cons:

Surtanten i baren.

2026-06-12 via Nuitee
S
Simone solo_traveller it
10
2026-06-11 via Nuitee
A
Anders couple se
7
Litet rum. Förväntade mig ett större rum
2026-06-11 via Nuitee