Citadines Sainte-Catherine Brussels

Hotels
•
Citadines
8.1 (9022 reviews)
51, quai au Bois à Brûler , Brussels , be
+3222211411

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Dated room quality

Categories

Cleanliness
6.56
Several mentions of dirtiness and the need for improvement in cleaning.
Service
9.03
Overall positive remarks about the staff being friendly and accommodating.
Location
9.07
Consistently praised for being close to attractions and public transport.
Room Quality
7.02
Comments indicate rooms are dated and could use renovation.
Amenities
8.55
Amenities like kitchen facilities and tea/coffee options received positive feedback.
Value for Money
8.01
Generally perceived as a good value considering the location and facilities.
Food and Beverage
8.56
No negative comments; the facilities for cooking are appreciated.
Overall Experience
8.03
Overall positive experiences were reported with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Convenient Location near Metro Station
Located just 50 meters from the Saint Catherine Metro Station, Citadines Apart’hotel provides easy access to the city with direct metro connection to the Schuman district.

Modern Accommodations with Kitchenette
The newly renovated studios and apartments feature a separate toilet, fully equipped kitchenette with microwave, stove, and dishwasher, offering guests the convenience of preparing their meals.

Relaxing Indoor Garden and 24/7 Reception
Guests can unwind in the tranquil indoor garden with a soothing water fountain. The hotel's reception staff is available round the clock to assist with any needs.

Experience comfort and convenience at Citadines Sainte Catherine - book now for a memorable stay!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 15€ per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 9022 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.03
M
MrJoelien • solo_traveller • tw
5
Clean, spacious, quiet and hot.
Pros:

The room is clean, quiet.
The faucet is icy.

Cons:

Cause of the heatwave, and there is no AC.
The room is just like sauna.

2026-07-04 • via Nuitee
T
Tiziana • family_with_children • it
8
Pros:

Hotel/mini appartamento vicino al centro città anche a piedi in 10 minuti. Staff gentile e disponibile.

2026-07-04 • via Nuitee
E
Evgeniya • extended_group • ee
10
Pros:

Удобные кровати и просторная комната студия. В номере была даже посудомоечная машина. Было все необходимое для готовки. Имеется сад открытый для посещения.

Cons:

Было жарко из-за отсутствия кондиционера. Приходилось держать окна открытыми, но по ночам шумели компании людей на улице.

2026-07-04 • via Nuitee
D
Dorota • family_with_children • pl
9
Pobyt udany.
Pros:

Lokalizacja idealna, obsługa bardzo miła. Pokój zgodny z opisem. Aneks kuchenny dobrze wyposażony.

Cons:

W pokoju było bardzo ciepło, ale na plus - zapewniono wentylatory.

2026-07-04 • via Nuitee
B
Barbara • solo_traveller • it
8
Pros:

Bello il cortile interno, buona colazione, parcheggio comodissimo.

Cons:

Forse si potrebbe valutare una sistemazione dei mobili del bagno. Solo estetica, tutto pulitissimo.

2026-07-04 • via Nuitee
M
Mireille • solo_traveller • fr
8
Pros:

L'accueil, la gentillesse du personnel et sa disponibilité.
L'emplacement de l’appart’hotel à 2 pas du métro, dans un quartier tranquille.

Cons:

Rien .

2026-07-04 • via Nuitee
N
Nadiia • solo_traveller • ua
7
2026-07-04 • via Nuitee
S
Susla • extended_group • pl
8
2026-07-04 • via Nuitee
L
Lenora • couple • nl
4
Aardige personeel, op een goeie locatie, maar met name de badkamer was erg teleurstellend
Pros:

De locatie is goed, dichtbij de metro en een gezellig levendig pleintje ‘s avonds, wel veel geluid als je het raam open hebt staan ‘s avonds/‘s nachts. Parkeren van de auto onder het hotel is goed.

Cons:

De badkamer was niet super, het shot van het bad zat niet meer waar hij hoort te zitten waardoor je de afgebroken tegels achter de wastafel zag. Er lag op de plank boven de wc een schoonmaak doek, ook op een andere plank lang een onderbroek die niet van ons was. De wc zat los en het was heel warm in de badkamer. Ook hadden we maar 1 wc rol op de kamer, dus moesten we een nieuwe ophalen bij de receptie toen bleek dat we er niet meer hadden.

2026-07-04 • via Nuitee
J
Johanna • couple • se
8
2026-07-04 • via Nuitee
P
Patricia • family_with_children • gb
6
Wouldnt stay again
Pros:

Staff not attentive friendly or helpful. No tea or coffee in room, only available down at reception. No breakfast or English tea. Room not cleaned or fresh towels given. Location was handy for trams.

Cons:

There was no tea or coffee in room. Room wasnt cleaned and no fresh towels. Staff not very friendly or helpful

2026-07-04 • via Nuitee
L
Laura • solo_traveller • hu
10
Best short stay
Pros:

Everything was close, the staff was so nice and helpful everybody was very kind. The room had bathtub and it was so good to use after a long day.
They had shampoo and stuff for me to use in the kitchen and it was very helpful.

Cons:

There was no air con in the room, but a fan. But it was not that hot so I was fine with the fan.

2026-07-04 • via Nuitee
D
Di Prinzio • solo_traveller • it
8
Molto centrale, ma tranquillo
Pros:

Posizione fantastica per chi vuole girare il centro a piedi. Vicinanza a tantissimi negozi e ristoranti. Zona tranquilla e ben servita dai mezzi pubblici. Fermata della metro a pochi passi. Appartamento comodo e dotato di molti comfort. Molte zone relax interne alla struttura che possono essere utilizzate dagli ospiti o in attesa del check in nel caso si arrivi prima. Personale gentile e disponibile a risolvere eventuali inconvenienti. Nell'atrio c'è un distributore automatico di bibite e snack con anche il ramen in busta che si può preparare in appartamento con il fornello a induzione. Le prese di corrente sono tipo quelle tedesche e non c'è bisogno di adattatore per le spine elettriche italiane

Cons:

A noi è stato dato un appartamento a piano terra, il che non mi ha permesso, essendo in estate, di dormire con la finestra aperta perché dà su un giardino interno molto comodo per fare colazione o rilassarsi, ma che è accessibile a tutti ospiti. Il condizionatore non funzionava o non sono stata in grado di attivarlo, ma non me ne sono preoccupata più di tanto perché nei giorni in cui ho soggiornato c'era una temperatura mite

2026-07-04 • via Nuitee
M
Marta • solo_traveller • pl
7
Pros:

Lokalizacja, miła obsługa, dostępność suszarki do włosów, żelazka i deski do prasowania oraz darmowa kawa i woda

Cons:

W okresie letnim pokój bardzo szybko się nagrzewał, było strasznie duszno i gorąco, nawet jeśli na zewnatrz temperatura wynosiła 22 stopnie Celcjusza. Brak klimatyzacji a w wyposażeniu tylko mały wiatrak. Słabo wygłuszony pokój, w nocy było bardzo głośno nawet przy zamkniętym oknie. Duchota w pokoju i głośna okolica bardzo utrudniały sen. Dodatkowo czystość pozostawiła wiele do życzenia, nie wymieniano nam worków na śmieci mimo że były przepełnione oraz nie dostaliśmy świeżych ręczników

2026-07-03 • via Nuitee
M
MOUNTOU MPASSI • family_with_children • fr
8
2026-07-03 • via Nuitee
J
Joana • couple • ch
9
2026-07-03 • via Nuitee
D
Dianne • solo_traveller • nl
4
Dure tegenvaller
Pros:

Locatie

Cons:

Prijs kwaliteit verhouding; 791 euro voor 2 nachten in een warme, gehorige en zeer eenvoudige kamer

2026-07-03 • via Nuitee
J
Jan Christine • solo_traveller • ph
10
The staff were approachable and helpful. The room was big and clean. Value for money. Just stayed only for a short time
Pros:

It is clean and comfortable to stay

Cons:

Nothing

2026-07-03 • via Nuitee
O
Ololade • extended_group • gb
5
Passable
Pros:

The location of the property was great, loads to do around the area. The hotel staff were pleasant.

Cons:

The smell in the corridors on our floor was atrocious. Mould on the ceilings in the bathroom. Our sink fell off the wall in the bathroom.

2026-07-03 • via Nuitee
E
Eva Wedin • solo_traveller • se
10
Pros:

Väldigt centralt beläget. Bra förbindelser med tbana., spårvagn och buss. Trevlug personal. Bra drukost.

Cons:

.Inget.

2026-07-03 • via Nuitee