Homewood Suites by Hilton New Orleans

Hotels
Homewood Suites by Hilton
8.7 (1838 reviews)
901 Poydras Street , New Orleans , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
8.03
There were cleanliness issues mentioned, including unclean areas and leftover items from previous guests.
Service
9.5
Staff were described as extremely friendly and helpful.
Location
9.54
Location was frequently praised for being ideal and close to everything.
Room Quality
9.49
Rooms were generally described as comfortable, clean, and with a good layout.
Amenities
8.02
Amenities were deemed adequate, but with room for improvement in terms of breakfast variety and gym facilities.
Value for Money
8.48
Some reviews mentioned high parking costs and overpriced snacks.
Food and Beverage
7.53
Breakfast options were critiqued for being limited with insufficient hot food.
Overall Experience
9
Overall experience was positive, with some specific complaints but general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:04

Property Description

Luxurious Suites in the Heart of New Orleans

Convenient Location: Experience the best of New Orleans with attractions like the French Quarter, Harrah's Casino, and the Superdome just steps away.

Fully-Equipped Kitchens: Enjoy the convenience of in-room kitchens with an oven to prepare your favorite meals.

Complimentary Breakfast: Start your day right with a delicious to-go breakfast including pastries, fruit, and a coffee station.

Experience the ultimate comfort and convenience at Homewood Suites New Orleans. Book now to make unforgettable memories in the vibrant city of New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1838 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 9.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 9
D
DAVID family_with_children it
8
2026-08-28 via Nuitee
K
Kaneesha couple us
10
Pros:

I like that it was was right by every thing..

Cons:

They waited until we got there to tell us about a security deposit.. Other than that it was fine..

2026-08-28 via Nuitee
T
Tatyanna couple us
9
Pros:

The hotel was clean. I really love the location. We were able to walk to a lot of things especially Bourbon Street, which was a 10 minute walk.

Cons:

Na

2026-08-27 via Nuitee
R
ROBERTO family_with_children it
5
Cons:

La sala colazione un disastro... Molto piccola ed impossibile fare colazione seduti

2026-08-27 via Nuitee
N
Narayanan solo_traveller in
8
Pros:

The location and the magnanimous breakfast. Absolutely great.

Cons:

The racket made by the AC. The machine was noisy and woke you up every time it started ruining a nights sleep. The management should compensate for ruining one's peace

2026-08-25 via Nuitee
A
ARichard solo_traveller us
9
Exceptional hotel, but don't rely on early check-in.
Pros:

The room was amazing for the price. Cleanest room I've stayed in while in New Orleans.

Cons:

After requesting an early check in of 1 p.m., and the hotel approving the check-in time, the room was not ready until 3:20 p.m. We were told that they had 192 guest the night before, but that should not have interferred with a pre-approved request. We sat in the lobby for two hours waiting on the room. I think the mix up happened because they were trying to apply Hilton honors awards, but the rewards were in a different name. I gave the staff my phone number to avoid this happening, but it still happened anyway. Other than that, the hotel was exceptional. The staff was friendly, and the valet service was excellent.

2026-08-25 via Nuitee
R
Rolanda solo_traveller us
8
Excellent
Pros:

The staff was very polite and helpful. Loved my suite

Cons:

My stay wasn't long enough. Lol

2026-08-24 via Nuitee
K
Keating solo_traveller us
10
Pros:

Piere was amazing we had the time of live s

2026-08-24 via Nuitee
D
Deshawna solo_traveller us
6
Pros:

The location was amazing, the staff was great, the breakfast was pretty good with a variety of things offered as well, and the look of the place was pretty good.

Cons:

That they don't tell you that you have to pay taxes on the parking and taxes on pets staying. They tell ypu the price but dont have that its plus taxes. Then youre hit with the taxes at check out and they keep the hold fee thats required at check out. Also our air went out in our room the second day and they had to change us to another and that one was just a little bit better but still not a cold as my sister's room.

2026-08-24 via Nuitee
D
Deborah solo_traveller us
10
Extraordinary!
Pros:

The property is in a central area where I can walk to my location, feel safe, and still enjoy a scenic view of this great town. Everyone is super helpful. And knowledgeable about different places to go for food or entertainment Ms. Kevana was exceptional when it came to assisting me with any of my requests. She went above and beyond to help me her Customer Service and kindness are stellar I want her to be aware that she is excellent at her job! Everyone, from the doormen to the housekeeping staff, was great.

Cons:

When we arrived there were some air conditioning issues, caused by the weather outside. They were very accommodating.

2026-08-23 via Nuitee
G
Gladys solo_traveller us
10
Beautiful and convenient to all attractions!!
Pros:

The hotel was beautiful, in a great location and had a wonderful complimentary breakfast selection. In the afternoons they offered wine, beer, and fruit as a complimentary. Everything was absolutely beautiful.

Cons:

Room service is not every day therefore we had to go downstairs and grab us some towels and wash rags.

2026-08-22 via Nuitee
J
Jonathan family_with_children gb
7
Pros:

Very convenient location and good value

Cons:

The pool was cloudy and unusable

2026-08-22 via Nuitee
J
Jenee family_with_children us
10
2026-08-21 via Nuitee
T
Tandra couple us
5
Pros:

The location and staff were great.

Cons:

The ac unit was not working properly and pool looked like it had an oil substance in it.

2026-08-20 via Nuitee
W
Wolfram_Austria family_with_children at
8
Hotel in guter Lage und sehr geräumige Zimmer
Pros:

Hotel in guter Lage und sehr geräumige Zimmer

Cons:

Zimmer war etwas finster

2026-08-19 via Nuitee
S
Stacy solo_traveller us
2
Great location!
Pros:

The location was perfect since I was there for EssenceFest.Convenient walking distance to the Superdome and the convention center.

Cons:

The lobby smelled like wet mold and there was trash around the lobby at different hours of the day.

2026-08-18 via Nuitee
T
Tina family_with_children us
10
2026-08-18 via Nuitee
T
Terrinisha solo_traveller us
10
2026-08-17 via Nuitee
S
Shanna couple us
5
Clean facilities but they desperately need to work on getting a new air conditioner unit for the entire hotel building.
Pros:

Nice location and clean facility.

Cons:

The air conditioning in the entire hotel was not comfortable. Hotels should be cool or warm depending on the weather.

2026-08-17 via Nuitee
T
Terrinisha couple us
10
2026-08-17 via Nuitee