Albany Airport Inn

Hotels
6.4 (1898 reviews)
200 Wolf Rd , Albany , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good price
Cons:
Cleanliness issues
Old furnishings
Inadequate heating

Categories

Cleanliness
4.79
Several reviews noted that the rooms and bathrooms were not clean, with dirty sheets and old bathroom tiles being mentioned.
Service
7.26
Staff was frequently described as friendly, although some reviews noted a lack of engagement.
Location
7.8
Guests appreciated the convenient location close to the airport and food options.
Room Quality
5.75
Rooms were large, but many reviews mentioned that furnishings were old and there were issues with heating.
Amenities
6.28
Some amenities were appreciated, but issues with the pool and breakfast selections noted shortcomings.
Value for Money
6.74
The price of the hotel was considered good, with a few reviews highlighting its affordability.
Food and Beverage
6.29
Breakfast included was a plus, but there were complaints about limited options.
Overall Experience
6.26
Mixed feelings overall, with some guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:21

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, fitness centre, and free Wi-Fi in every room.

Delicious Dining Options: Start your day with a hot breakfast and savor a meal at Roberto's restaurant.

Pet-Friendly and Professional Service: Benefit from a 24-hour front desk and bring your furry friend along.

Plan your stay at the Best Western Albany Airport Inn for a memorable experience.

Important information:

Please Note: A complimentary airport shuttle is available from 04:00 to 23:00. Please call the hotel directly to make reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 1898 reviews
Cleanliness: 4.79
Service: 7.26
Location: 7.8
Room Quality: 5.75
Amenities: 6.28
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 6.26
T
Thomas couple us
2
2026-07-12 via Nuitee
C
Caitlin solo_traveller us
3
Not worth trying to save a few dollars…
Pros:

The shuttle bus driver was very kind and helpful.

Cons:

There were hairs on the edge of the bathtub and in my bed. The carpet was sticky. Everything was just super run down and there was a strange smell emanating from the entrance area of my room. I was there for less than 10 hours so I made do, but for a few dollars more, there are way better options even closer to the airport.

2026-07-10 via Nuitee
A
Alexandra couple us
6
Convenient for the late/super early flight. I wouldn’t stay for more than one night
Pros:

We liked amenities and staff. Liked the design, large spaces, the fact that it has a swimming pool. You can request a shuttle bus to/from the airport 24/7, and it was very convenient. Everyone was very nice even at midnight when we have arrived.

Cons:

The bathroom looked and felt run down and not clean. I’m pretty sure cleaning team did their best, but because the bathroom appliances in our room looked so old, it kind of had a funky feel. Also, it’s a non smoking room, but prior guests definitely didn’t get the memo: all the upholstery had smoke imbedded into it… which is very sad, because overall the design, spaces and amenities in the hotel are really good. And the staff is awesome, friendly and very helpful. Breakfast was scarce: we came in the beginning of the breakfast, and there was almost nothing: like, as if it had just closed after a busy day: no cream cheese, no milk, no tea, no fruit, no muffins - only empty bowls where it all was supposed to be. It broke my heart to see a little lonely tip jar in the cafeteria… I really wish I had any motivation to put something in it. I felt really bad about it. It literally broke my heart.
I didn’t expect much from the breakfast - it’s an airport hotel, after all. But I expected to have at least SOME sort of food. At some point, when I was leaving, an employee have brought some cream cheese and a bunch of bananas. That helped a bit. This hotel has so many possibilities! It doesn’t have to suck. Management, please don’t let the hotel get to the point of no return. A little bit of effort and a little bit of investment, and it will be the cutest place!!!

2026-07-10 via Nuitee
R
rafeena extended_group us
3
Terrible
Pros:

Just the pool

Cons:

Bed had bugs had to change room toilet took forever to flush was not flush in place smell so bad in the hall ways I would never go back there I stay there before few years ago n it was Amazing but I guess it have new owners now n it terrible I wish it can get a refund I spend over 500$ to stay n it was terrible never again and the ac was not even cold

2026-07-09 via Nuitee
T
Tiffany couple py
7
2026-07-09 via Nuitee
T
Tiffany family_with_children us
1
This hotel was filthy, poorly maintained, and felt unsafe, especially while traveling with my infant
Pros:

Nothing

Cons:

The property was dim, dingy, and uncomfortably muggy from the moment we arrived. The room was filthy—the sheets had visible stains, there were smashed bugs on the walls, and the pillows were about a quarter of the size of a standard pillow. I was traveling with my 9-month-old daughter and did not feel comfortable or safe letting her lie on or touch anything in the room.

The hallways had a strong unpleasant odor, and the overall condition of the hotel looked borderline condemned. We requested a refund immediately, and the staff did not seem remotely surprised by our concerns, which gave the impression that complaints like ours were common.

I would never stay here again and would not recommend this property to anyone.

2026-07-08 via Nuitee
J
Janel solo_traveller us
8
Pros:

Convenience, shuttle, staff

Cons:

Dated and smelly

2026-07-08 via Nuitee
R
Robert solo_traveller us
8
2026-07-07 via Nuitee
D
Danny couple us
10
Pros:

Very clean and very nice the staff

2026-07-07 via Nuitee
M
Marzieh family_with_children ca
1
Pros:

Nothing positive

Cons:

Very old building, broken doors, damaged curtains, smelly rooms

2026-07-07 via Nuitee
C
cedric solo_traveller fr
7
Pros:

Emplacement , personnel d'entretien agréable.

Cons:

Pourrait être plus propre, bon pour une nuit.

On rentre comme dans un moulin

2026-07-07 via Nuitee
J
Jessica solo_traveller us
1
Pros:

The staff at the front desk tried to help.

Cons:

There was mold in the bathtub, shower accessories bottles as well. It smelled like mold and fabuloso. I was throwing up in 15 minutes from the smell

2026-07-07 via Nuitee
E
Erdem-Undral couple us
4
2026-07-07 via Nuitee
E
Edward family_with_children us
10
2026-07-06 via Nuitee
R
ron solo_traveller us
9
Enjoyable
Pros:

The location,pool,& variety of food places

Cons:

Kids

2026-07-06 via Nuitee
R
ron solo_traveller us
9
Enjoyable
Pros:

Pool, location

Cons:

Kids

2026-07-06 via Nuitee
G
Gonzales couple us
10
2026-07-06 via Nuitee
P
Paul solo_traveller us
10
2026-07-06 via Nuitee
J
Jennifer solo_traveller us
3
It really is as bad as reviews say it is. Nice enough staff, but not clean.
Pros:

The staff were nice and picked me up and dropped me off at the airport

Cons:

First room wasn't clean, the hallway to it was disgusting, it was a non smoking room but it reeked off marijuana, the air conditioner didn't work. The second room they gave me was cleaner, but there was no hot water (later when I left and asked about this they said that that plumbing was reversed... That would have been a nice thing to have told me when I checked in).

2026-07-06 via Nuitee
J
Jamie couple us
6
2026-07-05 via Nuitee