Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff and Taj hospitality
Excellent breakfast and variety
Strong location and good hotel views
Good pool and gym
Generally clean and well-maintained public areas
Cons:
Multiple reports of luggage theft and poor management/reception handling
Room issues: dysfunctional shower, missing toiletries, hot water problems
Some housekeeping lapses near windows
Indian restaurant described as bland by some guests
Lifts slow/limited access between floors; property feels somewhat outdated

Categories

Cleanliness
8.8
Mostly positive comments about cleanliness (e.g., 'extremamente limpo', praise for housekeeping and lobby areas) but some notes of poor housekeeping near windows; overall slightly above target.
Service
7.9
Mixed service sentiment: many guests praise attentive, friendly staff and Taj hospitality, but multiple serious complaints about reception/front-desk/management handling (including reported luggage theft) lower the score.
Location
9.2
Consistently praised as a strong point (good location, views, convenient for shopping/sightseeing), with a minor note about walking distance and occasional crowding.
Room Quality
7
Several negative mentions: outdated furniture, dysfunctional shower, missing basic items (hand wash, lotion), hot water issues — lowers room quality relative to expectations.
Amenities
8.6
Positive notes for pool, gym and thoughtful touches (sitar player at breakfast); some operational issues (slow/limited lifts) but overall good amenities.
Value for Money
7.5
Mixed to negative comments on value — at least one guest felt it was below tariff expectations and somewhat outdated; other guests expect Taj-level experience which supports moderate score.
Food and Beverage
8.7
Breakfast and variety receive strong praise ('amazing breakfast', 'quite varied'), though some criticism of the Indian restaurant being bland; overall F&B leans positive due to breakfast strengths.
Overall Experience
9.5
Overall experiences vary: many glowing stays praising staff and the Taj experience, but several severe incidents (stolen luggage and poor management response) create a polarized view; net remains positive due to numerous excellent-stay reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Accommodations
Taj Lands End offers spacious rooms with classic wood furnishings, fine beddings, and marble bathrooms. Guests can relax in comfort while enjoying modern amenities like a flat-screen TV and ample workspace.

Exquisite Dining Options
Indulge in a culinary journey at Taj Lands End with a variety of fine-dining restaurants. From authentic Indian delicacies at Masala Bay to innovative cocktails and sushi at House of Nomad, there's something to satisfy every palate.

Unparalleled Leisure Facilities
Experience ultimate relaxation at the award-winning Jiva Spa, take a dip in the outdoor pool, or stay active at the fully equipped health club. With sauna rooms, yoga sessions, and a state-of-the-art salon, guests can rejuvenate both body and mind.

Experience luxury and comfort at Taj Lands End - book your stay now for an unforgettable getaway!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.

We are currently upgrading our Spa & Gym facilities. Work will commence from 17th August 2022 till further notice. In the interim, the Spa & Gym facilities will be shifted to an alternate location and will be operational as per below timings: Jiva Spa – 8 AMto 9 PM/ Gym – 6 AMto 10 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

8.4
Based on 3961 reviews
Cleanliness: 8.8
Service: 7.9
Location: 9.2
Room Quality: 7
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 8.7
Overall Experience: 9.5
R
Ravneet • solo_traveller • in
9
2026-10-31 • via Nuitee
R
Ranjan • couple • pl
7
Pros:

Good

Cons:

The staff are changed and not good enough like before.

2026-10-30 • via Nuitee
K
Kaushik • solo_traveller • in
9
2026-10-29 • via Nuitee
M
Mohsin • family_with_children • gb
10
2026-10-29 • via Nuitee
C
Carlo • solo_traveller • cn
10
2026-10-29 • via Nuitee
B
Bruno • couple • br
10
Incrível
Pros:

Um ambiente extremamente limpo, atendimento excepcional, dependências impecáveis, realmente um momento mágico. Adoramos a comida, o café da manhã bastante variado e com propostas incriveis. Esperamos voltar mais vezes.

2026-10-29 • via Nuitee
T
Tom • couple • gb
10
Great hotel.
Pros:

All excellent. Amazing breakfast.

Cons:

No problems at all. Location could be better in terms of walking from the hotel.

2026-10-28 • via Nuitee
S
Samantha • solo_traveller • in
8
2026-10-26 • via Nuitee
R
Ruchika • extended_group • in
10
Fabulously comfortable
Pros:

I loved the staff there. E dry one from Yash, Anil , Marie, the people at the restaurants, lounge. It just felt like home away from home

Cons:

Nothing ! I loved everything. Sometimes it gets crowded but you did everything to manage that well

2026-10-26 • via Nuitee
N
Neel • couple • gb
6
2026-10-25 • via Nuitee
M
Mohit • solo_traveller • in
9
2026-10-25 • via Nuitee
G
Gund Pooja • family_with_children • in
10
2026-10-25 • via Nuitee
R
Radka • couple • no
10
2026-10-25 • via Nuitee
S
sarkar • solo_traveller • ie
10
Pros:

Excellent staff and so warm and polite. Taj hospitality is next to none! Definitely staying here whenever i visit

2026-10-25 • via Nuitee
C
Caroline • solo_traveller • gb
8
Ok
Pros:

Excellent - good to have the choice of indian or oriental

Cons:

The food in the Indian restaurant.
Very bland and when i asked for extra spice they just added salt.
I did speak to the chef but i do find it a shame that a hitel westernizes the food.

2026-10-24 • via Nuitee
D
Dilini • family_with_children • lk
1
Disgusted
Pros:

Location and view

Cons:

Front desk staff and management and hotel service staff. The luggage staff had stolen our luggage thinking we left cos rest of our group left one day prior.

2026-10-22 • via Nuitee
C
Chaitasi • couple • in
1
Pros:

I have had a very bad experience for my stay

2026-10-22 • via Nuitee
N
Namrata Tarachandani • family_with_children • in
10
2026-10-22 • via Nuitee
D
Dilini • couple • lk
1
Very disappointed
Pros:

Location and hotel view

Cons:

Reception staff and managers. Our luggage was stolen

2026-10-22 • via Nuitee
D
Dilini • couple • lk
1
Utterly disappointed
Pros:

Location and view

Cons:

Hotel staff and front desk staff and the service. Our luggage was stolen and the hotel management acted very poorly and did not provide an explanation even. Tourists should never go to Taj lands end Mumbai

2026-10-22 • via Nuitee