Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast selection
Spacious rooms
Cons:
Limited dining options
Noisy air conditioning
Some furniture is outdated

Categories

Cleanliness
9.05
Generally clean and well-maintained, although some areas could be updated.
Service
9.52
Staff is consistently friendly and helpful, contributing positively to the guest experience.
Location
9.45
Hotel is ideally located near the lake and public transport, making it easy to explore.
Room Quality
8.9
Rooms are spacious and comfortable though some mattresses may need improving.
Amenities
8.74
Offers decent amenities including a range of breakfast options and comfortable rooms.
Value for Money
8.6
Good value considering the location and overall quality, though some facilities were lacking.
Food and Beverage
9.25
Breakfast is praised for variety and quality, contributing positively to the stay.
Overall Experience
9.31
Guests report positive experiences overall, with minor drawbacks not detracting significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Luxurious Amenities
Hotel Polo in Ascona boasts air-conditioned rooms with cable TV, a minibar, and a private bathroom.

Convenient Location
Situated just 20 km from Lugano Airport, our hotel offers easy access for travelers.

Complimentary Services
Enjoy free WiFi in public areas and start your day right with a delicious breakfast.

Book your stay at Hotel Polo in Ascona now to experience luxury and convenience at its best!

Important information:

Check-in after 18:00 is only possible upon prior confirmation by the property. Please note that your check-in is otherwise not guaranteed. Contact details are stated in the booking confirmation. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 85
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.1
Based on 196 reviews
Cleanliness: 9.05
Service: 9.52
Location: 9.45
Room Quality: 8.9
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 9.25
Overall Experience: 9.31
B
Benedict • couple • mt
8
Greatly enjoyed my stay. Excellent location, very clean, very nice staff
Pros:

Very good breakfast. Very polite staff. Very clean rooms.

Cons:

Decor slightly dated, especially reception. Corridor carpets need updating. Main corridors to rooms should be lit when you exit the lift to the room, even with a small dim light. It is annoying to exit the lift into a dark corridor.

2026-08-15 • via Nuitee
N
Nurcan • family_with_children • tr
10
2026-08-14 • via Nuitee
D
Dietrich • couple • ch
9
Sehr gute Lage
Pros:

Nettes Hotel, sehr gute Lage, sehr freundliches Personal

2026-08-13 • via Nuitee
A
Andreas • couple • ch
9
2026-08-13 • via Nuitee
L
Lars • couple • ch
7
2026-08-10 • via Nuitee
P
Peter • couple • ch
7
Pros:

Die Lage

Cons:

Kleine Dusche

2026-08-10 • via Nuitee
S
Severine • couple • ch
8
2026-08-10 • via Nuitee
A
Annina • couple • ch
9
2026-08-09 • via Nuitee
A
Annina • solo_traveller • ch
8
Pros:

Freundlichkeit, Sauberkeit, super Frühstücksbuffet

2026-08-09 • via Nuitee
M
margaretha • solo_traveller • nl
10
Op doorreis van Nederland naar Italië.
Pros:

Personeel is uiterst Professioneel zoals Adriana van de Front Office! Prachtige zeer schone kamer met uitzicht over het park!
In de puntjes schoon en goed voorbereid.

2026-08-05 • via Nuitee
E
Eva • couple • ch
8
Pros:

Toller Whirlpool, sehr nette Reception

Cons:

Teppich und Möbel im Gang bedürften der Renovation

2026-08-04 • via Nuitee
E
Eduard • couple • ch
10
2026-08-02 • via Nuitee
M
M • couple • ch
7
2026-07-25 • via Nuitee
K
Katrin • couple • ch
8
Wir waren nur für eine Nacht da
Pros:

Modern, ruhig und sauber

Cons:

Alles war gut

2026-07-23 • via Nuitee
N
Nicole • extended_group • ch
9
2026-07-22 • via Nuitee
S
Sabine • couple • ch
9
Absolut zu empfehlen
Pros:

Super freundliches Personal, Geburtstagskarte handgeschrieben und 2 Prosecco zum Frühstück

2026-07-20 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-07-20 • via Nuitee
D
Daniel • couple • ch
9
2026-07-19 • via Nuitee
R
Ruth • solo_traveller • ch
9
2026-07-19 • via Nuitee
N
Nadine • couple • ch
8
2026-07-18 • via Nuitee