Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast selection
Spacious rooms
Cons:
Limited dining options
Noisy air conditioning
Some furniture is outdated

Categories

Cleanliness
9.05
Generally clean and well-maintained, although some areas could be updated.
Service
9.52
Staff is consistently friendly and helpful, contributing positively to the guest experience.
Location
9.45
Hotel is ideally located near the lake and public transport, making it easy to explore.
Room Quality
8.9
Rooms are spacious and comfortable though some mattresses may need improving.
Amenities
8.74
Offers decent amenities including a range of breakfast options and comfortable rooms.
Value for Money
8.6
Good value considering the location and overall quality, though some facilities were lacking.
Food and Beverage
9.25
Breakfast is praised for variety and quality, contributing positively to the stay.
Overall Experience
9.31
Guests report positive experiences overall, with minor drawbacks not detracting significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Luxurious Amenities
Hotel Polo in Ascona boasts air-conditioned rooms with cable TV, a minibar, and a private bathroom.

Convenient Location
Situated just 20 km from Lugano Airport, our hotel offers easy access for travelers.

Complimentary Services
Enjoy free WiFi in public areas and start your day right with a delicious breakfast.

Book your stay at Hotel Polo in Ascona now to experience luxury and convenience at its best!

Important information:

Check-in after 18:00 is only possible upon prior confirmation by the property. Please note that your check-in is otherwise not guaranteed. Contact details are stated in the booking confirmation. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 85
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.1
Based on 163 reviews
Cleanliness: 9.05
Service: 9.52
Location: 9.45
Room Quality: 8.9
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 9.25
Overall Experience: 9.31
A
Anne-Lise • couple • ch
9
Jolie escapade
Pros:

Super petit déjeuner avec un service de qualité. Personnel de l'hôtel disponible, agréable et compétent. Chambre très agréable et confortable. La place de parking mise à disposition (sur demande) était également appréciable. L'hôtel est bien situé, notamment par rapport à l'arrêt de bus et le lungolago.

2026-06-26 • via Nuitee
R
Rudolf • solo_traveller • ch
6
2026-06-26 • via Nuitee
M
Moritz • solo_traveller • ch
9
Pros:

Gut organisiert, sehr freundlicher Staff, saubere und komfortable Zimmer, gute Lage trotzdem ruhig, Top-Frühstücksbuffet

Cons:

Der Nutzen der Klimaanlage im Zimmer ist begrenzt

2026-06-22 • via Nuitee
G
Geremia • couple • ch
10
2026-06-21 • via Nuitee
G
Guido • couple • ch
7
2026-06-18 • via Nuitee
S
Schaniel • couple • ch
6
Pros:

Es war früher besser Sorry

Cons:

Gartenzimmer zur Garage Einfahrt +Container,Küchenduft,Klima zu laut..alt.. für diesen Preis NEIN ohne Frühstück!!! Das Essen im Restaurant samt Bedienung war SUPER .

2026-06-17 • via Nuitee
E
Elsbeth • extended_group • ch
9
2026-06-17 • via Nuitee
A
Aurora • couple • ch
10
2026-06-07 • via Nuitee
E
Edwin • extended_group • ch
9
Stimmiger Aufenthalt
Pros:

Tolles Frühstück - sehr freundliches Personal.

2026-06-03 • via Nuitee
M
Melanie • solo_traveller • li
9
Top Lage, Hundefreundlich
Pros:

Wir waren das zweite Mal da, es war wie letztes Mal super. Die Lage ist top, wenige Gehminuten weg von der Promenade am See. Super Hundefreundlich mit Begrüssungsbox mit verschiedenen Leckereien für den Hund. Balkon war super, Badezimmer top und das Zimmer war sehr sauber. Personal sehr Hilfsbereit bei Fragen oder Sonderwünschen. Klimaanlage und Minikühlschrank vorhanden.

2026-05-24 • via Nuitee
W
Werner • couple • ch
9
2026-05-23 • via Nuitee
P
Philippe • couple • ch
9
Ein Super 3* Hotel.
Pros:

Zentrale Lage, sehr einfach mit öV erreichbar. Ruhiges Hotel, das Zimmer auch. Bis zum See in Max 10 Min. Sehr sauber und sehr gutes Frühstück. Ich hatte ein Zimmer mit Balkon reserviert, sehr angenehm um ein Apero mit der Sonne zu geniessen. Für ein Hotel sind die Preise auf die Speisekarte korrekt.

Cons:

Nichts.

2026-05-20 • via Nuitee
A
Andreas • solo_traveller • ch
9
2026-05-13 • via Nuitee
C
corina maria • couple • ch
9
2026-05-11 • via Nuitee
R
Renato • family_with_children • ch
8
2026-05-04 • via Nuitee
A
Ana • solo_traveller • ch
8
Pros:

Sehr feines Frühstück.
Ruhige Lage.
Wenige Meter (ca. 500m) von der Seeepromenade entfernt.

2026-05-04 • via Nuitee
C
corina maria • couple • ch
10
2026-05-03 • via Nuitee
• couple • ch
5
2026-05-01 • via Nuitee
D
Daniela • extended_group • ch
6
Es war nicht schlecht
Pros:

Frühstück die Bedienung sehr sehr freundlich

Cons:

Der Lärm der Strasse

2026-04-30 • via Nuitee
T
Thomas • solo_traveller • ch
7
2026-04-15 • via Nuitee