Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast selection
Spacious rooms
Cons:
Limited dining options
Noisy air conditioning
Some furniture is outdated

Categories

Cleanliness
9.05
Generally clean and well-maintained, although some areas could be updated.
Service
9.52
Staff is consistently friendly and helpful, contributing positively to the guest experience.
Location
9.45
Hotel is ideally located near the lake and public transport, making it easy to explore.
Room Quality
8.9
Rooms are spacious and comfortable though some mattresses may need improving.
Amenities
8.74
Offers decent amenities including a range of breakfast options and comfortable rooms.
Value for Money
8.6
Good value considering the location and overall quality, though some facilities were lacking.
Food and Beverage
9.25
Breakfast is praised for variety and quality, contributing positively to the stay.
Overall Experience
9.31
Guests report positive experiences overall, with minor drawbacks not detracting significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Luxurious Amenities
Hotel Polo in Ascona boasts air-conditioned rooms with cable TV, a minibar, and a private bathroom.

Convenient Location
Situated just 20 km from Lugano Airport, our hotel offers easy access for travelers.

Complimentary Services
Enjoy free WiFi in public areas and start your day right with a delicious breakfast.

Book your stay at Hotel Polo in Ascona now to experience luxury and convenience at its best!

Important information:

Check-in after 18:00 is only possible upon prior confirmation by the property. Please note that your check-in is otherwise not guaranteed. Contact details are stated in the booking confirmation. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 85
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.1
Based on 196 reviews
Cleanliness: 9.05
Service: 9.52
Location: 9.45
Room Quality: 8.9
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 9.25
Overall Experience: 9.31
Y
Yvonne solo_traveller ch
9
Sehr angenehmer Aufenthalt
Pros:

Personal sehr aufmerksam. Unkompliziertes Abwickeln. Die Anweisungen wie Sekt bereit stellen und Hund reist mit, wurde alles ausgeführt obwohl die Buchung auch einmal verschoben wurde. Frühstück alles da, sehr gutes Brot. Reichhaltiges Angebot, wird sofort aufgefüllt. Schönes Ambiente. Essen sehr gut. Terasse sehr schön eingerichtet.

Cons:

Whirlpool war sehr klein für zwei. Wanne war nicht neu befüllt, da feiner Schmutzrand. Zimmer erfüllen den Zweck, zum nur Schlafen ok.

2026-09-12 via Nuitee
E
EasyTravel couple ch
8
2026-09-12 via Nuitee
J
jordi solo_traveller es
8
2026-09-10 via Nuitee
P
Pei-Chen couple de
10
2026-09-10 via Nuitee
E
Ester Pia family_with_children ch
8
Pros:

Sehr freundliches Personal und super Frühstücksbuffet.

2026-09-09 via Nuitee
B
Beat couple ch
9
Ein wunderbarer Aufenthalt im Tessin ☀️
Pros:

Das Hotel ist sehr zentral gelegen. Das Personal sehr nett und das Frühstück top! Ich komme wieder 🙏

2026-09-07 via Nuitee
A
Alexandra extended_group ch
9
2026-09-07 via Nuitee
M
Manuela solo_traveller ch
10
Es ist sehr schön hier zu sein .
Pros:

Das ftüstück wahr supper

2026-09-01 via Nuitee
J
Josiane62 couple ch
8
Repos près du lac
Pros:

La gentillesse du personnel, pas loin du centre, du lac, de la Coop. A 100m de l'arrêt de bus no1 Ascona Centro. Store et rideaux, la climatisation. La terrasse du restaurant, les petites attentions, eau, pommes, petit cadeau de départ

Cons:

Le bruit de la route depuis le balcon ou avec la fenêtre ouverte. Le duvet synthétique.

2026-08-31 via Nuitee
E
Erika family_with_children de
8
Pros:

Parkplatz direkt vor dem Haus
Kurzer Spaziergang zum See
Kühlschrank zur individuellen Nutzung

Cons:

Klimaanlage hat nicht funktioniert

2026-08-27 via Nuitee
B
Brenda couple ch
9
2026-08-27 via Nuitee
H
Hans couple ch
9
Es hat alles gepasst
Pros:

Wichtig war die Klimaanlage

Cons:

Es war alles gut

2026-08-26 via Nuitee
C
Chiaramonte couple ch
8
2026-08-24 via Nuitee
S
Sybille couple ch
8
Jederzeit wieder!
Pros:

Die Lage!
Das Frühstück war sehr gut!
Parkplatz vor dem Haus

Cons:

Etwas abgewohnt

2026-08-22 via Nuitee
J
Jarred couple ch
8
2026-08-18 via Nuitee
I
Irene solo_traveller ch
9
Pros:

Sehr gute Lage und nettes Personal. Saubere Zimmer und bequeme Betten

Cons:

Die Klimaanlage hat meiner Meinung nach zuwenig gekühlt, dadurch war im Zimmer immer 28°Grad
Und leider habe ich nicht ein Garten Zimmer gehabt wie gebucht war, sondern seitlich zur Strasse

2026-08-16 via Nuitee
P
Przemek couple ch
8
2026-08-16 via Nuitee
D
Dina couple ch
8
Gut
Pros:

Haben ohne Frühstück gebucht zu teuer

2026-08-16 via Nuitee
B
Benedict couple mt
8
Greatly enjoyed my stay. Excellent location, very clean, very nice staff
Pros:

Very good breakfast. Very polite staff. Very clean rooms.

Cons:

Decor slightly dated, especially reception. Corridor carpets need updating. Main corridors to rooms should be lit when you exit the lift to the room, even with a small dim light. It is annoying to exit the lift into a dark corridor.

2026-08-15 via Nuitee
N
Nurcan family_with_children tr
10
2026-08-14 via Nuitee