SpringHill Suites Grand Rapids North

Hotels
•
SpringHill Suites
8.6 (281 reviews)
450 Center Drive , Grand Rapids , US
+1 616-785-1600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Fantastic staff
Convenient location
Cons:
Serious cleanliness issues
Limited breakfast options

Categories

Cleanliness
5.8
The first room had hair all over the shower and mold as well. The second room had cob webs, water stains on the ceiling, and dead bugs on the pull-out mattress.
Service
9.76
The staff is fantastic. Very sweet staff and very clean.
Location
9.8
Perfect distance from downtown Grand Rapids and an easy Uber ride away.
Room Quality
7.76
Nice rooms, but had some cleanliness issues.
Amenities
8.78
Decent breakfast options but could be better.
Value for Money
9.24
Considering amenities and service, it provides good value for the stay.
Food and Beverage
8.29
Breakfast left much to be desired, just small biscuits and oatmeal.
Overall Experience
9.37
Overall, a good stay despite significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:08

Property Description

Convenient Location
Situated in Grand Rapids, just a stone's throw away from the Fifth Third Ballpark and a short drive from the Grand Rapids Convention Center.

Modern Amenities
Enjoy a well-equipped gym, a refreshing indoor pool, and complimentary Wi-Fi during your stay at the SpringHill Suites Grand Rapids North.

Comfortable Accommodations
Indulge in cable TV, a convenient work desk, and in-room mini-bar. Each room also features a microwave and tea/coffee maker for your convenience.

Ready to experience a blend of convenience and comfort? Book your stay at the SpringHill Suites Grand Rapids North now and make the most of your visit to Grand Rapids!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Location

Guest Reviews

8.6
Based on 281 reviews
Cleanliness: 5.8
Service: 9.76
Location: 9.8
Room Quality: 7.76
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.37
A
Able Citizen • solo_traveller • us
3
Dead insects on windowsill upon arrival; daily housekeeping is *NOT* standard
Pros:

The bed was comfortable, the parking was adequate. Staff was friendly and accommodating. Check in was trouble-free. I like that there is a 24-hour gym. I also like that there is an indoor pool there (I always forget to bring my bathing suit! LOL)

Cons:

Upon arrival, there were two dead insect on the windowsill. I thought nothing of it other than it being a little gross. The next day, I opened the drapes and raised the screen on the window so that the cleaning staff would notice it. Unfortunately, the staff didn't attend to my room at all; no replacement towels, no bed making, no NOTHING. Granted, I was only there for two nights, but at $200/night, daily cleaning should be standard. The SECOND night, I noticed that there were even MORE insects on the interior screen that goes over the window. These were live, however. I had no interest in changing rooms since I was leaving the next day, but still. Also, the floor plan of the room is goofy. The commode is right next to the glass doors for the shower and I kept banging my elbows against the door when i was using it.

2026-10-26 • via Nuitee
T
Traci • couple • us
7
2026-10-20 • via Nuitee
A
Alicia • couple • us
8
2026-10-18 • via Nuitee
R
Richard • couple • us
8
2026-10-11 • via Nuitee
E
Evans • solo_traveller • us
7
2026-10-10 • via Nuitee
J
Jaymin • solo_traveller • us
1
Pros:

N/A

Cons:

Everything

2026-09-14 • via Nuitee
G
Greg • couple • us
3
Delist this hotel until they get the elevator fixed.
Pros:

The breakfast was nice and in a nice clean area

Cons:

THE ELEVATOR IS NOT WORKING. THIS MUST BE HIGHLIGHTED IN EVERY REVIEW. IT IS A NICE GESTURE TO HAVE THE STAFF OFFER TO CARRY YOUR BAGS UP THE STAIRS BUT THEN YOU STILL HAVE TO CLIMB THEM. Was told in the morning that it was policy to make the offer - how long has the elevator been out of commission to have actually put a policy in place???

2026-09-01 • via Nuitee
S
Sharon • extended_group • us
8
2026-08-31 • via Nuitee
J
Jason • solo_traveller • us
4
Dirty and dated
Pros:

The location is very convenient and close to stores and restaurants

Cons:

The Microwave was filthy, elevator was broken and shower area had mold on ceiling

2026-08-31 • via Nuitee
R
Rachel • family_with_children • us
8
Clean, fair price. Did not enjoy being rushed out
Cons:

We were woken up three times by housekeeping knocking on our door, hours before checkout. I felt rushed to leave early. One knock would have been fine I guess, but when I answered and explained we were still sleeping, it was not necessarily to wake us up two more times. We left over an hour before checkout, so I’m not sure what the issue was.

2026-08-31 • via Nuitee
P
Paul • couple • us
9
Pros:

Everything was great except the elevator was down. We understand issues like this periodical.

Cons:

See above.

2026-08-27 • via Nuitee
A
Adam • couple • us
2
Subpar
Pros:

Nothing

Cons:

Elevator down. Half opened containers in the fridge from prior guest.

2026-08-24 • via Nuitee
S
Sam • couple • us
4
Cons:

The elevators were not working. The room we were given had broken locks, broken shower soap dispensers; and the front desk advised they were aware when we checked out the next day. They should not be able to give rooms that are not equipped with fully working locks.

2026-08-23 • via Nuitee
J
Johnathon • family_with_children • us
9
It was a clean, great location and staff were great. Pool was too cold to use. No one was ever in it
Pros:

The staff let us come in early to our room before our event so my two babies could get a nap in before we left. That was so kind of them.

Cons:

The pool was too cold to enjoy.

2026-08-20 • via Nuitee
W
William • solo_traveller • us
10
Sparta Celtic Festival Stay
Pros:

Kindness, friendliness, and hospitality of staff. Clean, comfortable, and quiet room. Located minutes away from the Spartan Celtic Festival. Great weekend.

Cons:

Minor gripe: location of the wall handle for easier and safer entrance into the bathtub. Handle should be on the right side not the left blocked by the toilet.

2026-08-09 • via Nuitee
G
Gennady • family_with_children • us
7
If you are traveling with children who would like to spend time in the pool, this place not 4 you
Pros:

everything except the pool

Cons:

The pool is useless. Water is to cold

2026-08-09 • via Nuitee
W
William • solo_traveller • us
10
2026-08-09 • via Nuitee
S
Silk • solo_traveller • us
4
Smelly and not worth the money
Cons:

Smelt funny the whole building staff were not very friendly and didn't have our room ready we had to wait 3 hrs to check in from when we arrived. And said there was a sofa bed more like a coffin it was a mattress laying inside the couch couldn't pull it out and was framed into the couch. How stupid of a design. You need to update your rooms. I will not be back to that specific hotel.

2026-08-03 • via Nuitee
K
Kayla • family_with_children • us
10
Amazing staff, cold pool
Pros:

The staff were amazing, we had issues with the keys but they were so helpful

Cons:

The pool is so cold

2026-07-20 • via Nuitee
F
Faith Charity Jane • family_with_children • us
10
Pros:

Location and breakfast

2026-07-10 • via Nuitee