The Q Hotel Hanoi

Hotels
Independent
9 (6 reviews)
89 Nguyen Truong To, Hanoi, 100000 , Hanoi , VN

Facilities

Meeting rooms
Fitness facilities
Lot hours - 24 hours
Offsite parking discounted rates available
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Comfy bed

Categories

Cleanliness
8.08
Standard quality for this hotel tier.
Service
9.55
Positive sentiment regarding breakfast and comfort.
Location
9.09
Close to main road and easy access to restaurants.
Room Quality
9.04
Comfy bed mentioned positively.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Good breakfast provided.
Overall Experience
9.05
Overall positive experience described.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:45

Property Description

Luxurious Spa Services
Indulge in relaxing massages and rejuvenating facials during your stay at The Q Hotel Hanoi's luxurious spa. Unwind and pamper yourself.

Dining and Entertainment Options
Savor delicious meals at the on-site restaurant or enjoy drinks at the chic bar/lounge. Room service is also available for your convenience.

Convenient Location and Event Spaces
Centrally located in vibrant Hanoi, The Q Hotel Hanoi offers easy access to popular attractions like West Lake and Dong Xuan Market. Host successful events and meetings with the hotel's modern conference spaces.

Book now for an unforgettable stay at The Q Hotel Hanoi, where luxury and convenience meet effortlessly.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 6 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
K
KALLIOPI solo_traveller gr
9
2026-05-17 via Nuitee
S
Sven couple de
10
Preiswert und Nobel
Pros:

Ein sehr schönes Hotel an Rande der Altstadt. Die Zimmer waren recht geräumig und die Betten sehr angenehm. Trotz der Lage am Rande des Getümmels (Altstadt) war im Zimmer nicht viel vom Straßenlärm zu hören, da das Fenster schallisoliert war. Alle Bereiche des Hotels sind sauber und gepflegt. Das Hotel wirkt nobel und dennoch modern. Das Frühstück war umfangreich und vielseitig. Aus meiner Sicht ein klarer Geheimtipp für Reisende mit kleinerem Budget, die es auch mal etwas vornehmer haben möchten.

Cons:

Der junge Mann an der Rezeption machte gelegentlich den Eindruck, nicht ganz bei der Sache (oder dem Gast als Gesprächspartner) zu sein. Missverständnisse sind dadurch vorprogrammiert. Das ist schade, weil das Personal durchweg sehr freundlich und kompetent auftrat.

2026-03-31 via Nuitee
D
Dieter couple de
10
2026-03-14 via Nuitee
E
Eugénie couple fr
6
Overall it was good but the room could have been cleaner.
Pros:

The location is great and the personnel is very nice. The room was spacious and the breakfast offered of very large choice.

Cons:

It wasn’t as clean as I would have expected from this type of hotels. There was dust and hair in the room, and a lot of mold in the bathroom… not pleasant at all.

2026-03-11 via Nuitee
T
Thao couple vn
10
the best hotel I’ve booked for this trip
Pros:

room is clean and hotel smells good
Breakfast is supper delicious

2026-01-15 via Nuitee
S
Son family_with_children vn
10
mọi thứ rất tốt
Pros:

Vị trí thuận lợi

2026-01-15 via Nuitee
T
Thu Huong couple de
10
Wir waren super zufrieden und kommen gern wieder! :)
Pros:

Frühstück war vielfältig, super lecker. Die Lage ist hervorragend! Personal super nett und hilfsbereit!

2026-01-14 via Nuitee
K
Kiều extended_group vn
10
2026-01-14 via Nuitee
S
SF family_with_children fr
9
2026-01-05 via Nuitee
A
Annelie couple de
9
Great option to stay in Hanoi
Pros:

Great room, breakfast, staff

Cons:

Nothing important

2025-12-03 via Nuitee
B
BERTRAND couple fr
7
Le bruit et le manque de retenu du personnel de chambre et de cuisine
Pros:

La qualité de la chambre Premium

Cons:

Bruit des travaux de l’immeuble voisin après minuit et très tôt la matin 6:00. Sommeil léger, s’abstenir. De plus, les personnels de chambre parlent fort et à distance entre les chambres à 7:00 du matin. De plus, les haut-parleurs des talkie walkies sont mis au niveau maximal. Quelque soit le nombre d’étoiles de l’hotel, la discrétion doit être la règle. L’hotel vous offre des boules Quies. Journée gâchée.
Nota: pour le petit déjeuner, le personnel de cuisine parle aussi à distance. On entend toutes les conversations dans le restaurant.

2025-11-11 via Nuitee
A
Andrew extended_group au
8
Friendly, well positioned accomodation that serves a wonderful breakfast.
Pros:

The location was great to access restaurants and shopping.

Cons:

Very noisy in morning with construction next door, but I’m saying that for our one night stay it was fine.

2025-10-17 via Nuitee
K
Kwan Ming
10
Pros:

Close to the main road Vanh Dai, which makes it easy to get on the main road to the airport before hitting the traffic. Plenty of good restaurants and cafe around. Walkable distance to both Hoan Kiem lake and West lake. Comfy bed. Good breakfast.

2025-09-26 via Nuitee
V
VN HMS extended_group vn
10
Pros:

local 4 stars hotel that exceeded my expectation.
Breakfast is supper delicious.
Special impression is that hotel is decorated by fresh flower and smells so nice.
Highly recommended!

Cons:

Nothing

2025-07-04 via Nuitee
C
ChiaoChing extended_group tw
10
2025-07-02 via Nuitee
A
Adan young couple us
6
Pleasant
Pros:

Modern nicely decorated lobby and room, attentive staff.

Cons:

Shower tub combination let's water get everywhere. Construction at or near hotel during the day was too loud and hotel didn't notify of this until after check-in.

2025-06-15 via Nuitee
J
Jacqueline group au
7
Satisfactory
Pros:

Size of room.

Cons:

Only two bottles of complementary water.

2025-05-08 via Nuitee
J
Jane group us
10
HIGHLY recommend!
Pros:

For starters, we arrived late and were warmly greeted by the staff, even at 11pm. The breakfast buffet was fabulous. But the real kicker? The desk staff! We had arrived early for a group tour, and Serena and Alice helped us get eSim cards for our phones, and looked through our itinerary and found activities and sights that we would otherwise have not been aware of. Even after we changed hotels to be with our group, Serena texted me that I had left my water bottle in the lobby. And we booked a motorbike tour with them. Lovely people!

2025-04-21 via Nuitee
L
Lou solo traveller ch
3
Definitely inquire if there will be construction before staying
Pros:

The hotel overall was great and comfortable. Note that the cheapest rooms do not have a window and it’s not very easy to tell from the pictures.

Cons:

The multiple jack hammers that woke me up at 7:30 and kept going all morning even though I wanted to sleep in definitely ruined the entire stay :(
And it wasn’t just that the noise was annoying, the floor was vibrating and the noise was so loud I left the room because it was hurting my ears.
At least a little heads up would have been nice

2024-12-24 via Nuitee
R
R family with young children in
9
value for money
Pros:

Very good hotel.
Best location

2024-12-11 via Nuitee