Esmeralda Resort - Orient Bay

Hotels
8.6 (250 reviews)
Baie Orientale B.P. 5141 , Orient Bay , mf

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and helpful staff
Great location near the beach
Cons:
Cleanliness issues with insects
Limited breakfast variety
Some areas need renovation

Categories

Cleanliness
8.08
Some comments mention cleanliness issues, specifically regarding insects in the room.
Service
9.25
Many reviews highlight the friendliness and helpfulness of the staff.
Location
9.29
The location is praised for being near the beach and restaurants.
Room Quality
8.24
Rooms are described as spacious but some need renovation and updating.
Amenities
8.77
Amenities such as the pool and beach access are well-received despite some concerns.
Value for Money
8.53
Fair value mentioned, though some prices for services were seen as too high.
Food and Beverage
7.78
Concerns about variety and quality of breakfast, with some options being unsatisfactory.
Overall Experience
8.85
Guests express overall satisfaction with their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:47

Property Description

Luxurious Villas with Private Pools
Experience ultimate relaxation in one of our 15 luxurious villas, each equipped with a semi-private swimming pool for your enjoyment and privacy.

Beachfront Dining and Entertainment
Indulge in exquisite French cuisine at our award-winning restaurant, l'astrolabe, and join us for themed evening dinners. Explore the beach restaurants offering free sun loungers and umbrellas, creating the perfect setting for a memorable dining experience.

Exciting Activities and Services
From scuba diving to deep-sea fishing, our resort offers a range of activities to make your stay unforgettable. Enjoy the convenience of car rental services in the lobby and stay connected with complimentary Wi-Fi throughout the hotel.

Book your stay at Esmeralda Resort today and immerse yourself in luxury and tranquility by the beach.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXM

Location

Guest Reviews

8.6
Based on 250 reviews
Cleanliness: 8.08
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.53
Food and Beverage: 7.78
Overall Experience: 8.85
R
Ron couple us
9
Great place for the 5 days staying there
Pros:

Very spacious and colorful. Beautiful staff members and very nice to tourists such as me and my guess stayed

Cons:

The only thing I didn’t like was it had a ant problem other than that it wasn’t really bad

2026-08-07 via Nuitee
M
Manon couple fr
9
Pros:

Bon petit déjeuner, très accessible à la plage, piscine privée.

Cons:

Manque légèrement d’éclairage dans la chambre

2026-07-20 via Nuitee
J
jessica couple gp
8
Féerique
Pros:

L emplacement

2026-07-18 via Nuitee
C
Christophe family_with_children fr
10
super
Pros:

piscine quasi privée
plage
chambre
localisation
personnel

Cons:

petit déjeuner minimaliste, tout est en supplément..

2026-07-10 via Nuitee
F
François solo_traveller fr
10
2026-07-07 via Nuitee
J
Julia Katell family_with_children pa
10
Pros:

Piscine privée et la gentillesse du personnel

Cons:

Rien

2026-07-06 via Nuitee
M
Marc couple fr
2
On ne reviendra pas désolé
Pros:

La superficie de la chambre

Cons:

La propreté avec la présence de colonies de fourmis dans la salle de bain la qualité du petit déjeuner et de la restauration une soirée langouste mémorable deux jours de gastro abominable alors que j avais signalé un problème de qualité du produit qui avait vraisemblablement pris un tournant dans sa fraîcheur , la langouste sentait un goût de javel signe caractéristique d’un produit avarié , j ai donc fait remonter cette information au serveur et demander de faire vérifier cela au chef ´ réponse : langouste des Caraïbes monsieur tout est normal ´ résultat deux convives out pendant deux jours . Bref un manque de professionnalisme évident je pense que l autre moitié de ma langouste a dû rester en travers d’un autre client . L animation musicale proposée lors decette soirée était intéressante seule note positive d’une note à plus de 400 euros pour trois menus . La piscine demande à être mieux entretenue et l insonorisation des logements est épouvantable .Que dire d autre ? Rien

2026-05-25 via Nuitee
C
CleoVen.kha solo_traveller fr
10
Pros:

Calm and nice hotel, with a very good restaurant inside the complex.

2026-05-14 via Nuitee
C
Christina couple gp
9
2026-05-10 via Nuitee
S
Saracco Franco couple it
9
Cons:

Spiaggia infestata da Sargassi, alghe. Quasi impossibile fare il bagno nella zona. Fatto escursioni in altre aree

2026-04-29 via Nuitee
K
Krystyna family_with_children pl
9
Pobyt udany ze względu na przyjazny domek i basen, pomimo plaży zajętej przez wodorosty!
Pros:

Łatwy dojazd. Domki pięknie położone wśród zieleni. Duży pokój, odpowiednio wyposażony, fajny taras z dostępem do basenu. Basen prywatny dla kilku osób, w bardzo ładnym ogrodzie. Śniadanie pyszne chociaż tylko po francusku, czyli rogaliki, chlebek, dżemik, płatki, pyszna granola i bardzo dobra kawa. Można było do podstawowego śniadania dokupić dodatkowe jedzenie. Można, ale uważam że należałoby to zawrzeć w dość wysokiej przecież cenie.

Cons:

Plaża, plaża, plaża. Mogłaby być piękna, bo jest długa, piaszczysta i ładnym widokiem. Przeżyliśmy szok, gdy ujrzeliśmy jak zanieczyszczona jest wodorostami. Nikt tego nie sprząta!!! (A można by, np. przy hotelu na Ansel Marcel sprzątano) Ohyda! aż nie można przejść do wody. I to najwięcej tego było w okolicach hotelu Esmeralda, dalej było już trochę lepiej.

2026-04-29 via Nuitee
A
Anders couple ch
4
Preis/Leistung stimmt nicht
Pros:

Strand OK, Liegestühle inklusive

Cons:

Altes Hotell, nicht mehr in gute Zustand. Viele ältere Leute im Hotell und Restaurants. Zu teuer für was goboten wurde. Preis/Leistung stimmt nicht. Nicht zu empfehlen….

2026-04-20 via Nuitee
R
Raluca family_with_children lu
9
Pros:

Amazing location close to the beach

2026-04-15 via Nuitee
M
Mary solo_traveller us
6
2026-04-13 via Nuitee
F
Frank Armani family_with_children it
9
2026-04-09 via Nuitee
T
Thomas couple us
8
Pleasant if a bit sterile.
Pros:

Pleasant and helpful front desk staff. Comfortable bed.Strong air con,strong wifi signal. It's a good 15 -minute walk to the main area on Orient Beach,where most of the beach beds, and restaurants are located.
Hotel was nice and mostly quiet-no traffic noises. Automatic roll down shutters kept out the light,although the mechanism is a bit loud ; I was awakened each morning about 6 by my neighbor rolling up their blinds. Overall I had a pleasant stay although next trip I will choose a different hotel.

Cons:

Breakfast was the type one sees at a 1 or 2-star hotel in France . White bread.Stale cornflakes.Sugary granola. That's about it.Some melon cubes,and plain white yogurt too.
No apples,no bananas,no oranges,no porridge,no oatmeal,no prunes, no blueberries,no strawberries,etc . No multigrain breads.
If you order the egg platter(for a surcharge) it comes with previously frozen deep fried hash browns-the type they serve on airplanes. The breakfast staff was polite and efficient.And I appreciated their making me a soy latte each of my 7 mornings there.

2026-04-02 via Nuitee
A
Aurore couple fr
8
Parfait
Pros:

Très bien

2026-03-30 via Nuitee
N
Neil extended_group gb
8
2026-03-29 via Nuitee
N
Nelle extended_group us
7
2026-03-23 via Nuitee
S
Susan couple gg
6
Disappointing
Cons:

The aircon was poor
The resort is a series of bungalows like a motel with shared pools and no sea views

2026-03-11 via Nuitee