Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

The fact that property is being used to house homeless people. It smelled so bad of drugs it was sickening.

Smell

1. Dirty room
2. Looks like a crackheads motel
3. Ice machine out of service
4. Creepy staff
5. Smells bad

The breakfast was disappointing. The boiled eggs were served very cold and had a bad smell. The bread also had an unpleasant smell, and the milk was very watery. I hope the hotel improves the quality and freshness of the breakfast.

Apart from the breakfast, we were satisfied with the housekeeping and other facilities

There was garbage and food condiments left in the drawers from previous guests that was gross and the bathroom needed better cleaning the tub drain is really gross with hair and stuff . The room was really dark unless the sliding door curtain was open as there was only a light at the front door and then one lamp on the dresser. Could definitely use a second lamp. I had to unplug the lamp to use the microwave. Over all you get what you pay for and it was cheaper then the other hotels in the area. It had everything we needed and an ice machine on the second floor which was nice to have . It had a minimal free breakfast which was also nice. It's an ok place to stay if budget friendly is what you're looking for.

Everything about the place could have been better.

We have stayed here before and recommended it for those not wanting to pay for the Hilton. Sadly, it has chamged.

Staff were atrocious. Rude, condescending, and simply don't care.
The room for 2 women was placed next to a room full of 50+ aged men that immediately knocked on our patio door when they saw us INSIDE our room, to invite us to party..... We asked to have our room changed and were scoffed at, told there were no more rooms,.but it was easy to see the empty suites ....The 4 men were drunk and loud and cursed us for asking them to leave us alone, and continued smoking and drinking long into the night. The hotel has turned into a home for many crackheads and homeless which is the sign of the times, but dont recommend staying here for an event, as women. Many construction workers as well stay there during contracts. They were cool, but there was a lot.

Breakfast was waffles and cereal, as celiacs we couldn't even get a banana.

The hotel. Very dirty, rooms were dirty, stains on bedding & walls, towels were supposed to be white, nope! Floors were dirty, baseboards were disgusting! Shower curtains were disgusting! The room smelled, the whole hotel smelled (wet dog, BO, smoke & a$$) 🤢 We had to leave!

Hotel receptionist was nice and accommodating, she did give us another room. It was a nicer room, bigger, but still not that great and the smell was still there, so we declined & canceled our stay there.

Toilet was sitting at an angle - rocked and may be missing seal. Only one electrical plug at bedside and therefore can't charge multiple items or plug in equipment. Fridge had a lot of free flowing water on the shelves. Very small television.

Containers at the breakfast should be labeled so you know what was offered - didn't know what was in a container unless you physically opened it - need labels.

Smell

It was not clean, we did not feel safe with children, the only bonus was the person who checked us in was very kind. We asked for our money back for one day and still have no idea if that's even happening. We couldn't stay because we did not feel safe and left 45 minutes after checking in as we were trying to find another hotel to stay at. There was sheets or something stuffed under peoples doors, people were smoking in there rooms, glass at one of entrances was broken, the door was propped open with a carpet. It just wasn't a place for a family that's for sure.

L’odeur de cigarette dans la chambre et le manque de choix au petit déjeuner

Nothing

I was looking to stay monthly since I was living in a tent but there was no option to.

This is the first time my confirmed booking was cancelled. The receptionist offered me a different room because he said my booking was cancelled. I didn't receive any email from the property. He said there was one room available and showed it to me. At first, I was okay with it, so we took it, but after staying there for 30 minutes, we couldn't take it anymore! We needed to cancel it. The room was disgusting, with heavy smoke fumes, and the bed sheets still had hair on them. The hallway also smelled.