El Embajador, a Royal Hideaway Hotel

Hotels
•
Royal Hideway Luxury Hotels by Barcelo Hotel Group
8.9 (1047 reviews)
Sarasota, 65 , Santo Domingo , do

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Breakfast chaos
Inaccurate room views
Issues with cleanliness in public areas

Categories

Cleanliness
8.31
Some comments noted cleanliness issues, such as carpets being dirty and slow service at breakfast.
Service
9.28
Many reviews praised the helpfulness and attentiveness of the staff.
Location
9.32
The hotel is centrally located, making it easy to access local attractions.
Room Quality
9.27
Rooms were described as comfortable, well-equipped, and spacious.
Amenities
8.8
The pool and common areas are well-maintained, though some areas were noted as too cold.
Value for Money
8.76
Overall great value as expressed in many reviews, although a couple of confusion led to some dissatisfaction.
Food and Beverage
8.31
Some reviews mentioned chaos during breakfast and long wait times for food.
Overall Experience
9.18
Generally a positive experience with some noted issues that could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
El Embajador, a Royal Hideaway Hotel offers stylish guestrooms with modern conveniences and stunning views of Santo Domingo.

Exclusive Services
Guests can enjoy personalized service at The Ambassador Level Lounge and the highly-attentive service of The Royal Club, ensuring a truly luxurious stay.

Entertainment and Leisure
For added excitement, the hotel features an on-site casino, catering to both business and leisure travelers looking for a memorable experience.

Experience the epitome of luxury and convenience at El Embajador, a Royal Hideaway Hotel. Book now for an unforgettable stay.

Important information:

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1047 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
N
Noelia • couple • es
10
2026-05-30 • via Nuitee
R
Ronald • couple • us
10
Old world charm with a beautiful pool!
Pros:

Great location and impeccable service!

Cons:

Nothing

2026-05-29 • via Nuitee
S
Silvia • couple • do
10
2026-05-28 • via Nuitee
E
Elaine • couple • do
9
2026-05-25 • via Nuitee
S
Saviñon Pimentel • couple • us
9
2026-05-23 • via Nuitee
M
Maria • solo_traveller • es
9
2026-05-23 • via Nuitee
J
Jose Miguel • solo_traveller • us
8
2026-05-22 • via Nuitee
P
Pamela • solo_traveller • do
10
Oasis in the center of the city
Pros:

The way that nature combines in the spaces

Cons:

Our car got dirty due to parrots on the premises. 😆

2026-05-22 • via Nuitee
M
Murat • solo_traveller • de
10
Alles gut ausser Bad
Pros:

Super

Cons:

Vorhang im Bad ist keine Privatsphäre

2026-05-22 • via Nuitee
S
Suna • couple • de
8
2026-05-20 • via Nuitee
S
Salvador • extended_group • do
7
Deberían de capacitar a las recepcionistas para que traten bien a la gente y todo lo que se les perdió lo sepan Y que se
Pros:

El alojamiento está muy bien he ido varias El personal no es muy agradable 😞😔

Cons:

Primero al registrarnos se me hizo de muy mal gusto porque yo iba con la hija de mi esposo mientras mi esposo estaba estacionando la camioneta, cuando él regresó le dijo la persona del Front Desk que lo esperara que primero nos iba a registrar a nosotras y mi esposo le dijo que él venía con nosotras, Y ella le contestó que creīa,que ella y yo éramos pareja. la verdad yo pienso que deben de tener más clase y tacto, cuando hice el check Out de las dos habitaciones me dijeron que no me
Ir porque no pagué mi desayuno que no lo tenía incluido obviamente me moleste porque hasta le enseñé mi confirmación y decía que teníamos los desayunos incluidos, luego le pedimos si podíamos llegar a las dos de la tarde y nos dijeron que tenemos que pagar $12 más impuestos por cada uno en el check Out, Mi esposo se enojó conmigo porque me estaban, Teníamos que irnos a A Puntacana porque teníamos un compromiso en la taede y sí nos hicieron pasar un mal rato 😢😠

2026-05-18 • via Nuitee
L
Leyla Maria • couple • co
9
Excelente servicio
Pros:

El servicio excepcional del personal. Muy cómodas las camas.

Cons:

Algunos detalles pequeños de mantenimiento en la habitación

2026-05-18 • via Nuitee
F
Franz X. • solo_traveller • ch
8
2026-05-18 • via Nuitee
J
James • solo_traveller • gb
9
2026-05-18 • via Nuitee
R
Rosmary • couple • ve
10
2026-05-17 • via Nuitee
C
Carlos Alberto • couple • es
10
Pros:

El trato del personal y las instalaciones

Cons:

El precio

2026-05-10 • via Nuitee
D
David Valencia • solo_traveller • co
9
2026-05-10 • via Nuitee
M
Miguel • solo_traveller • es
8
2026-05-09 • via Nuitee
D
Debbie • extended_group • es
10
2026-05-04 • via Nuitee
F
Fabiola • couple • pr
10
2026-05-04 • via Nuitee