El Embajador, a Royal Hideaway Hotel

Hotels
•
Royal Hideway Luxury Hotels by Barcelo Hotel Group
8.9 (1065 reviews)
Sarasota, 65 , Santo Domingo , do

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Breakfast chaos
Inaccurate room views
Issues with cleanliness in public areas

Categories

Cleanliness
8.31
Some comments noted cleanliness issues, such as carpets being dirty and slow service at breakfast.
Service
9.28
Many reviews praised the helpfulness and attentiveness of the staff.
Location
9.32
The hotel is centrally located, making it easy to access local attractions.
Room Quality
9.27
Rooms were described as comfortable, well-equipped, and spacious.
Amenities
8.8
The pool and common areas are well-maintained, though some areas were noted as too cold.
Value for Money
8.76
Overall great value as expressed in many reviews, although a couple of confusion led to some dissatisfaction.
Food and Beverage
8.31
Some reviews mentioned chaos during breakfast and long wait times for food.
Overall Experience
9.18
Generally a positive experience with some noted issues that could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
El Embajador, a Royal Hideaway Hotel offers stylish guestrooms with modern conveniences and stunning views of Santo Domingo.

Exclusive Services
Guests can enjoy personalized service at The Ambassador Level Lounge and the highly-attentive service of The Royal Club, ensuring a truly luxurious stay.

Entertainment and Leisure
For added excitement, the hotel features an on-site casino, catering to both business and leisure travelers looking for a memorable experience.

Experience the epitome of luxury and convenience at El Embajador, a Royal Hideaway Hotel. Book now for an unforgettable stay.

Important information:

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1065 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
M
Maribel • family_with_children • us
9
2026-07-06 • via Nuitee
E
Elyse • couple • us
10
2026-07-06 • via Nuitee
M
MIGUEL • couple • pe
9
Pros:

Falto la piscina

Cons:

no hubo piscina

2026-07-06 • via Nuitee
L
Loser • couple • gp
10
Bien passer mais l’hôtel commence à dépérirent
Pros:

Le prix

Cons:

Trop bruyant

2026-07-04 • via Nuitee
M
Manuel • family_with_children • fr
7
Je reviendrai pas dans cet hotel
Pros:

Petit déjeuner normal, rien d’extraordinaire

Cons:

Je regrette que même l’eau soit payante dans la chambre, tout est payant dans le mini bar et tout est fait pour qu’on consomme

2026-07-03 • via Nuitee
J
Jose Alejandro • extended_group • cn
8
Pros:

-The breakfast
- the pool and the location of the hotel

Cons:

-some members of the stuff, specially the kitchen, need to do better as costumer service

2026-07-03 • via Nuitee
L
Luis German • couple • co
8
Muy buen servicio
Pros:

En general los servicios del hotel son muy buenos

2026-06-30 • via Nuitee
R
Rug • solo_traveller • bi
9
Pros:

Staff was welcoming. From doorman to bartenders, everyone was very helpful and accommodating.
And the place is just wonderful!

2026-06-30 • via Nuitee
K
Katia • couple • us
10
2026-06-27 • via Nuitee
J
Juan Carlos • couple • es
9
2026-06-26 • via Nuitee
A
andrea • couple • co
8
Buen desayuno y buena ubicacion.
Pros:

El hotel es muy clasico aun que las habitaciones estan remodeladas y son muy amplias y comodas. El desayuno muy rico y super completo, me gusto que todos los dias habia variedad de alimentos. El personal siempre fue muy atento con nosotros. La ubicacion tambien es muy buena.

Cons:

Fui porque tenia una boda en ese hotel y al llegar nadie nos informo que la piscina estaba en mantenimiento, cuando lo comentamos me dijeron que tenian una piscina disponible en la zona del spa y en otro hotel cerca.
Otro punto a revisar es que empiezan a hacer el aseo muy temprano en las habitaciones y se escucha todo,por ultimo a mi parecer estaba en un hotel en el caribe lo mas logico es que si voy a ir a la psicina o el spa, baje a desayunar en ropa de psicina pues en el restaurante no me dejaban entrar si tenia vestido de bano y salida de bano la cual estaba cubierta.. politicas de hoteles que no entenderemos.

2026-06-24 • via Nuitee
F
Francisco • couple • us
8
2026-06-02 • via Nuitee
E
Eleonel • couple • do
10
2026-06-02 • via Nuitee
E
Eleonel • couple • do
10
2026-06-02 • via Nuitee
N
Noelia • couple • es
10
2026-05-30 • via Nuitee
R
Ronald • couple • us
10
Old world charm with a beautiful pool!
Pros:

Great location and impeccable service!

Cons:

Nothing

2026-05-29 • via Nuitee
S
Silvia • couple • do
10
2026-05-28 • via Nuitee
E
Elaine • couple • do
9
2026-05-25 • via Nuitee
M
Maria • solo_traveller • es
9
2026-05-23 • via Nuitee
S
Saviñon Pimentel • couple • us
9
2026-05-23 • via Nuitee