Holiday Inn London Gatwick - Worth by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (3892 reviews)
Crabbet Park, Turners Hill Road, Worth , Crawley , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good amenities
Cons:
Slow heaters
Unacceptable bed quality
Not worth the money for afternoon tea

Categories

Cleanliness
8.25
Clean but noted some issues with specific rooms.
Service
9.25
Staff were described as friendly and attentive.
Location
8.75
Good location but not as close to Gatwick as suggested.
Room Quality
8.25
Mostly clean and comfortable, but issues with some beds.
Amenities
8.75
Amenities were generally good, but a mini fridge and safe were missing.
Value for Money
7.25
Afternoon tea was overpriced for the quality received.
Food and Beverage
8.75
Food was good and well-presented, especially during events.
Overall Experience
8.75
Guests reported a generally enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:54

Property Description

Luxurious Refurbished Hotel

Modern Bedrooms and Amenities
The Holiday Inn Gatwick Worth offers modern bedrooms with amenities such as TV, black-out curtains, and contemporary en-suite bathrooms. Guests can also enjoy the convenience of tea/coffee making facilities in their rooms.

Dining and Leisure Options
Guests can indulge in quality food and drinks at the brand new Meadow – Kitchen | Bar | Terrace or opt for 24-hour room service. The hotel also offers Starbucks coffee at the bar, a breakfast buffet station, and the option for afternoon tea with prior booking.

Convenient Location and Facilities
With a 24-hour reception and a restaurant on-site, as well as access to a nearby fitness center, swimming pool, and meeting rooms, the Holiday Inn London Gatwick - Worth ensures a comfortable stay for all guests.

Book your stay at the Holiday Inn Gatwick Worth for a luxurious and convenient experience.

Important information:

The hotel requires the full payment for the accommodation on check-in.

Please note that the credit/debit card used to make the booking must be presented on arrival.

The hotel requires a physical credit card to be present on arrival for a pre-authorisation.

A digital credit card on a mobile phone is not valid.

Please note that parking is for guests only and costs £15.00 per night.

Guests that wish to use the health and leisure facilities next door to the property must pay a fee of £8.50 per person.

Entry vouchers can be purchased at reception.

Please Note that 'Transfer' is a taxi costing from £22.50GBP one way.

Standard cars will be accepted as long as they fit within a standard parking bay (approx. 2.4m x 4.8m).
Vehicles that do not fit within a single bay may require more than one space and will be subject to additional charges and availability.


Vehicles requiring multiple bays (e.g. larger vans, vehicles with trailers): £50 per night

Coach buses and large trucks: £100 per night

Non-resident buses £199 per night

When arriving at the hotel, kindly be aware that there are two car-parks, one for Nuffield Health and one for the Holiday Inn.

Please ensure you park in the Holiday Inn’s car-park (situated to the right as you drive in) to avoid a parking fine from Nuffield Health.
We are a cashless hotel.

For overnight coach parking, a fee of £199.00 per night, per coach will apply unless prior arrangements have been made and confirmed in writing by the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.5
Based on 3892 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 8.75
E
Ellie • couple • gb
7
2026-09-19 • via Nuitee
S
Stuart • couple • us
8
2026-09-19 • via Nuitee
J
Joanna • solo_traveller • gb
10
Good stay
Pros:

Very confident next to airport, very professional and nice staff at reception, good bar to relax. Overall good, clean room, good size and with comfortable bed. I had good night, as it seems the area was quiet, and couldn't hear any noise from rooms booked next to ours.

Cons:

Rooms require repainting, as wall are a bit tired and not so clean.

2026-09-19 • via Nuitee
T
Thompson • solo_traveller • gb
9
Pros:

Front desk on duty manager who checked us in was very professional and accommodating.

Ideal for a short stay.

2026-09-16 • via Nuitee
S
Sandra • couple • nl
8
Uitstekend hotel met prima prijs!
Pros:

Fijn dat er een naastgelegen zwembad was.

Diner en ontbijt uitstekend!

2026-09-16 • via Nuitee
E
Elaine • couple • ca
7
It was ok. Would likely stay at a different airport hotels next time.
Pros:

The restaurant was good. The room as basic but clean. Parking was easy

Cons:

No fridge in the room which we needed. However the gentleman at the front desk allowed us to use their staff fridge. No gym owned by the hotel. Next door has a community centre gym which can be used for a charge of £8.50/visit. Too far from airport so no shuttle. Cost us £29.50 to get there!

2026-09-16 • via Nuitee
S
sarah • solo_traveller • gb
10
Pros:

Excellent service

Cons:

Cost of wine SB, for 2 glasses £24

2026-09-16 • via Nuitee
J
jacob • solo_traveller • il
9
2026-09-16 • via Nuitee
S
Shormi • couple • gb
8
2026-09-14 • via Nuitee
A
Andrew • family_with_children • gb
9
Another excellent stay. Comfortable beds and a lovely breakfast. Friendly and helpful staff.
2026-09-13 • via Nuitee
L
Lincoln • solo_traveller • gb
8
Pros:

The roof top bar and friendly reception.
Breakfast was excitement but could be more varied.

Cons:

BREAKFAST CONFUSION

There was confusion with regards to breakfast, which left us to not enjoying breakfast on our first morning.

We were told breakfast closes at 11am. We understood this to mean we had to get to breakfast by 11am, which is an international standard. We were rudely told that breakfast was closed when we arrived at 10.55pm, even though my girlfriend arrived at 10.50 and I at 10.55.
We still went ahead and had our breakfast but subsequently, our breakfast was disturbed mid eating, by a female.meber of staff (reception), that breakfast was closed. We didn't now what to do, whether to get up and leave our half eaten breakfast. Her manner was not polite but obtuse and abrupt.
Subsequently, later that evening, on the way out for the evening, I complained to reception. He explained that closed meant that we had to be finished and out by 11am.
Suffice, to say a clearer explanation of what ...... 'breakfast closes at 11am', means, would have prevented a disappointing breakfast and a nasty taste in our mouth.

ROOM NOT TO EXPECTATION

Additionally, the room was not the large size that we had booked.

2026-09-13 • via Nuitee
M
Maria Asuncion • family_with_children • de
8
2026-09-13 • via Nuitee
E
Eleonora • family_with_children • it
10
2026-09-13 • via Nuitee
D
Daniel • couple • gb
10
2026-09-13 • via Nuitee
L
lynn • solo_traveller • gb
10
Reliable and good value for money
Pros:

Great location for airport, comfy bed, great shower, good food

Cons:

No plug next to bed

2026-09-12 • via Nuitee
R
Richard • couple • ie
2
Cons:

I was flying out to Mexico the next morning for my son’s wedding. The socket s in the room didn’t work no iron no hair dryer a guy did show up to fix it but it was to late as we had a taxi booked at 10 am . I had to leave without even washing my hair which was very upsetting .

2026-09-11 • via Nuitee
S
Steven • solo_traveller • ca
6
Great staff, but old tired hotel in the middle of nowhere.
Pros:

Amazing front desk staff!!!! Super helpful, welcoming, professional, and personable.

Cons:

Old building, NO USBs in any rooms! No adapters available. One tired bath towel in a executive king room booked for 2 people. Tired, dated, ugly hallways. And a completely isolated location. You need a taxi to go anywhere. 30 pounds for a taxi each way from Gatwick. Sofitel was 40 pounds more so we chose the Holiday Inn. With the taxi rides we paid more than more in total than staying right at the airport.

2026-09-10 • via Nuitee
R
Richard • solo_traveller • gb
5
Average
Pros:

Convenient for APH parking

Cons:

Very soft bed, rolled into middle!
Noise from outside guests
Someone trying to get into room in middle of night, presumably wrong number.

2026-09-10 • via Nuitee
L
Linda • solo_traveller • gb
9
Overall good value, clean & comfortable
Pros:

Bed was really comfortable and the room was spotlessly clean
The ladies on our arrival were especially friendly and helpful given our flight had been cancelled and we needed somewhere to stay at short notice

Cons:

The Lincolnshire sausage at breakfast, prefer plain pork and the fried eggs were like rubber
Tea & coffee in the room, were basic quality

2026-09-09 • via Nuitee
S
Sibanda • couple • gb
8
2026-09-08 • via Nuitee