The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9 (1574 reviews)
2040 Kuhio Avenue , Honolulu , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and comfortable rooms
Great location with beautiful views
Cons:
Rude restaurant staff
Water pressure in shower could be improved

Categories

Cleanliness
8.71
Rooms were clean and spacious, but one review mentioned extremely rude staff.
Service
9.18
Exceptional service noted across multiple reviews, with staff being friendly and attentive.
Location
9.22
Great city and partial ocean views were appreciated by guests.
Room Quality
9.17
Rooms described as spacious, comfortable, and beautifully appointed.
Amenities
9.2
Positive feedback about pool and cabana experience, and high-quality bath amenities.
Value for Money
8.66
Mixed sentiments; although upgrades were appreciated, some aspects could be seen as less value.
Food and Beverage
8.71
Breakfast and restaurant offerings received positive remarks; however, service issues noted.
Overall Experience
9.18
Overall excellent experiences shared; guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:46

Property Description

Convenient Location
The Romer Waikiki at The Ambassador is ideally situated on Oahu, with easy access to Waikiki Beach and close proximity to transportation options like the Waikiki Trolley and bus routes.

Comfortable Accommodations
Each room at the hotel features modern amenities such as a flat-screen cable TV, refrigerator, and air conditioning. Guests can also enjoy the convenience of ironing facilities, a walk-in shower, and a hair dryer in the en suite bathroom.

On-Site Offerings
Guests can relax by the outdoor pool, grab a coffee at the bistro, or pick up snacks and essentials at the convenience store. The hotel also provides a launderette and surfboard storage for added convenience.

Experience the best of Waikiki at Romer Waikiki at The Ambassador - book your stay now for a memorable Hawaiian getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 51 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for US$100 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1574 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
S
Sofía couple es
10
2026-05-23 via Nuitee
M
Milan Paris family_with_children us
9
2026-05-20 via Nuitee
S
Stephanie solo_traveller au
7
2026-05-20 via Nuitee
K
Keiance couple us
10
I would recommend ppl to go here and this gonna be go to hotel when I flew in Hawaii
Pros:

The property was clean and great location was close to all the corner stores. I really enjoyed my stay and all the staffs are really helpful and nice.and view waasss nicee..

Cons:

Nothing

2026-05-19 via Nuitee
J
Jade family_with_children au
3
Will not be returning
Pros:

My friends were at the same hotel

Cons:

The staff were very rude at the front desk.. they tried to over charge us.. rooms weren’t cleaned

2026-05-19 via Nuitee
M
Maxine couple fr
9
Very good for a short stay in Waikiki
Pros:

Very nice swimming pool
Nice room (not big but good for a one / two night stay)

2026-05-18 via Nuitee
T
Theresa Nikki couple us
8
All the Waikīkī Vibes
Pros:

Heart of Waikīkī, retro feel, big bathroom, spacious room, luggage storage, helpful staff.

Cons:

City can be loud so you need headphones.

2026-05-18 via Nuitee
G
Gary solo_traveller us
9
2026-05-16 via Nuitee
G
Gemma couple au
7
Good but just ok
Pros:

Expensive but ok small rooms

2026-05-16 via Nuitee
M
mattrX4274SD Business
10
Great meeting room support and business stay
Pros:

I do not normally leave reviews but after the level of service and of value I received from Lauren Nakamura and her team for coordinating a small business meeting and 5 day stay for myself, I felt obligated to share. Top notch all the way around. Highly recommend this property for business and vacation.

2026-05-15 via Tripadvisor
L
Luisa Fernanda solo_traveller mx
10
Pros:

Very nice staff!

2026-05-15 via Nuitee
B
BAO solo_traveller jp
6
2026-05-15 via Nuitee
D
Darcie couple au
8
2026-05-15 via Nuitee
C
Celeste couple us
9
Pros:

Located near many shops

2026-05-15 via Nuitee
G
Graeme couple au
8
Overnight stay, great location, cafe on site. King size bed
Pros:

Location and renovated room

Cons:

External walkway to room. 19?floor !!

2026-05-14 via Nuitee
J
Jeidi couple co
2
Mala
Pros:

La ubicación arreglan alcoba cada 3 días
Aseo deficiente
Desayuno terrible cerca. Al. Hotel muy mal

Cons:

Comida. Fea
Aseo cada 3 días

2026-05-13 via Nuitee
A
angelicaaC647YP Family
10
Amazing stay!
Pros:

Amazing staff throughout our stay they went out of their way to make us feel welcomed and comfortable! Especially Will who gave us an amazing room with a great view as well as recommend areas we should visit during our stay! The breakfast included was also delicious and we enjoyed it everyday we were there! We wanted to thank everyone who made our stay one of the best experiences! We will be thrilled to come stay here when we visit Hawaii again!

2026-05-12 via Tripadvisor
J
John couple us
10
2026-05-12 via Nuitee
T
teresay619 Friends getaway
10
Best experience ever
Pros:

My stay was overwhelming. The room was fabulous. The staff words can't explain how awesome they took care of us. The front desk clerk Will was outstanding. He explained everything in detail. Told us about the restaurant and what food we should try. Even came to the restaurant to see if everything was going well. Told us if places of interest. He is the sweetest front desk clerk I ever met. He treated every guest in the same manner. I dont think I could stay at any other hotel when visiting Hawaii. All your staff deserves a big raise.

2026-05-11 via Tripadvisor
L
larryjerusalem Couples Los Angeles, California
8
Reasonable place to stay in Waikiki
Pros:

The hotel was fine. Only one complaint: one day the room was not made up at all and the next day it was being made up late, around 5 pm as we were returning from our day out. Front desk agents Will and Anna Marie were both terrific and followed up on our requests. The location is good but not particularly close to Waikiki if that's what you want.

2026-05-10 via Tripadvisor