Best Western Premier Keizer Salem Hotel

Hotels
•
Best Western Premier
8.5 (696 reviews)
5188 Wittenberg Lane North , Salem , US
+1 503-390-4733

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and clean rooms
Good breakfast options
Cons:
Cleanliness issues noted
Parking concerns at night
Some appliances out of order

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness issues like needing re-cleaning and bathroom cleanliness.
Service
9.68
Staff was consistently described as friendly and helpful by multiple guests.
Location
8.72
Convenient location for meeting family, but some concerns about area safety.
Room Quality
8.67
Rooms were generally clean, comfortable, and spacious.
Amenities
9.2
Amenities like the pool and breakfast were positively reviewed, though some appliances were out of order.
Value for Money
8.16
Guests felt they received good value for the price paid.
Food and Beverage
7.21
Breakfast received mixed reviews, with some mentioning it was chaotic and lacking in food supply.
Overall Experience
8.68
Overall positive experience with a few minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:22

Property Description

Fitness Centre and Free Breakfast
The Best Western Premier Keizer Salem Hotel offers a fitness centre and serves a daily free breakfast including a variety of delicious options like eggs, potatoes, waffles, and fresh fruit.

Comfortable Rooms with Amenities
Each air-conditioned room at the hotel is equipped with a cable TV, work desk, coffee machine, and a private bathroom with free toiletries. Guests can enjoy a cozy and convenient stay.

Convenient Facilities and Nearby Attractions
Guests can relax in the hot tub, benefit from the 24-hour reception, and make use of facilities such as luggage storage and vending machines. With attractions like Keizer Rapids Park and Boat Ramp nearby, there's plenty to explore during your stay.

Book your stay at Best Western Premier Keizer Salem Hotel for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 696 reviews
Cleanliness: 7.71
Service: 9.68
Location: 8.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.68
R
RKBlake • couple • us
9
great place to relax
Pros:

The view is wonderful and the rooms on the river side are delightful

Cons:

The breakfast costs too much

2026-09-18 • via Nuitee
M
Michaud-Whited • family_with_children • us
3
Facility and staff were fine, bad neighbors keeping me up at night was horrible.
Cons:

People and children stomping above us for 3 nights in a row way past the hours of twelve thirty at night. Nothing done about it. If I was management, I would definitely kick them out.

2026-09-17 • via Nuitee
C
Carson • couple • us
10
Very comfortable and convenient location
Pros:

We stayed here last year too and I love the location, it’s very clean and comfortable. The housekeepers do a fantastic job! Staff is friendly and helpful. No complaints.

2026-09-16 • via Nuitee
B
Brown Pruett • family_with_children • us
5
It was a nice hotel.
Pros:

The breakfast.

Cons:

Labor Day weekend 2026 The room was musky, and smelt like people pee. The swimming pools heating system was down so the pool was cold and the spa wasn't working. After a 7 mile hike at the falls, the hot spa was wanted. The location was ok. The thai place across the street was super yummy.

2026-09-08 • via Nuitee
E
Elane • couple • us
10
Pros:

The beds and pillows were very, very comfortable, and the options provided for breakfast were quite unexpected! Wonderful!

2026-09-07 • via Nuitee
H
Holly • family_with_children • us
7
Great facility, but customer service isn’t prioritized.
Pros:

It was close to where I was visiting.

Cons:

I think I saw two staff members while I was there. The breakfast was totally unattended. Parchment paper on the counter for the tongs and whatnot for serving food. Messes all over. One bagel left and no cream cheese in sight. Turns out it’s in a fridge on the top shelf and a metal container. It shouldn’t be a puzzle. Couldn’t find any cups for juice so I used the waffle batter cups. Overflowing trash cans and a bucket for us to pour liquid trash in. Then the audacity to have a tip jar!!! For who?? For what?? It looks like they set food up and hid!! To have good food and a nice facility doesn’t cut it went it’s a mess, and staff is either absent or poorly trained. The night audit was the most friendly person I met. The 3-11 asked my room number out loud when charging things to my room with drunk men behind me. Creepy when the secondary lock in my room was “repaired” with a screw that fit in the hole, and did nothing else.

2026-09-06 • via Nuitee
J
Jeromme • family_with_children • us
8
2026-09-05 • via Nuitee
C
Carol • couple • us
9
Great place to stay in Keizer, Oregon.
Pros:

The hotel was very well decorated. The bed was comfortable. The front desk was very friendly.

Cons:

The server closed the breakfast area 10 minutes early. The coffee was very weak. So glad there was a Kegurig coffee maker in the room.

2026-08-31 • via Nuitee
T
Todd • solo_traveller • us
2
Won't be back
Pros:

Nothing stands out, except maybe the young lady that checked us in.

Cons:

Uncomfortable beds, noisy shower and drain, view, policy regarding pets, pool rules not enforced, staff or at least the appearance of possible staff drinking cocktails in the pool area. Dark lighting in hallways, and a bit of odor that wasn't pleasant.

2026-08-31 • via Nuitee
K
Krystal • extended_group • us
10
2026-08-24 • via Nuitee
S
Salvador • family_with_children • us
1
Would not recommend this hotel at all.
Pros:

Nothing.

Cons:

Everything was horrible the front registration clerk the manger were extremely unprofessional and their organization with the other staff is horrible. I had a horrible experience where they gave my hotel room to another person and they didn’t communicate that to the next staff that was working when we got there. She gave us a key to two different rooms that were already occupied where we walked in one room with people sleeping in their underwear and our children were present when it happened and the next where the person who was alseep in the room came out super upset cause we had woken them up. Overall I would not recommend this hotel.

2026-08-20 • via Nuitee
H
Honda • family_with_children • us
10
Pros:

Location

Cons:

Elevator is really really slow.

2026-08-18 • via Nuitee
S
Salvador • family_with_children • us
1
2026-08-17 • via Nuitee
M
Matthew • solo_traveller • us
1
Gross hotel. Full of ants. Bad service. Bad food.
Cons:

Ants all over the room. Disgusting. Tons of them. Clearly a problem they were trying to cover up. I asked for a refund, but just got an excuse that they had to call a manager.

2026-08-17 • via Nuitee
M
Michelle • solo_traveller • us
10
Very quiet and enjoyable one night stay.
Pros:

Quiet location.

2026-08-15 • via Nuitee
R
Ryan • family_with_children • us
3
The kids refer to this hotel as “the stinky feet hotel”
Pros:

Maintained pool area

Cons:

The room smelled terrible, like stinky feet or musty AC

2026-08-12 • via Nuitee
E
Elvis • couple • us
9
2026-08-05 • via Nuitee
K
Karin • couple • us
8
We were surprised with how large our room was for the money.
Pros:

It was a nice newer looking building outside; lots of parking with front and rear entrance. Inside was clean, elevator was kinda slow between floors but we just had to be patient.

Cons:

Nothing

2026-08-04 • via Nuitee
J
James • couple • us
9
2026-08-02 • via Nuitee
J
Jessica • family_with_children • us
7
It was the okayest hotel experience I’ve had in some tim.
Pros:

Affordable, good area with good eating options. Staff stretched thin but doing their best.

Cons:

Multiple things in disrepair. Pool needs some love. Hot tub empty. Breakfast food is meh.

2026-07-25 • via Nuitee