Drury Inn & Suites San Antonio Northwest Medical Center

Hotels
Drury
9.2 (1394 reviews)
9806 Interstate Highway 10 West , San Antonio , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Comfortable rooms
Great amenities
Cons:
Elevator issues
Minor parking layout confusion

Categories

Cleanliness
9.19
Most reviews mention cleanliness positively, though some concerns about the elevator were noted.
Service
9.66
Staff is frequently praised for being friendly and helpful.
Location
9.2
Location is mentioned as perfect and convenient in several reviews.
Room Quality
9.15
Rooms are described as clean and comfortable.
Amenities
8.68
Amenities are generally well-received, though some minor issues were raised.
Value for Money
9.14
Overall satisfaction with what is offered for the price.
Food and Beverage
9.19
Food was frequently highlighted as a strong point, with breakfast and dinner receiving positive remarks.
Overall Experience
9.36
Overall, guests express a high level of satisfaction, indicating a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:16

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a daily hot breakfast and unwind in the indoor swimming pool with a spa tub. Each guest room features a flat-screen TV, microwave, and refrigerator for your comfort.

Business and Fitness: Host meetings in the hotel’s conference rooms and utilize the business centre. Stay active at the fitness centre with cardio equipment and TVs.

Evening Delights: Treat yourself to complimentary hot foods and beverages each evening. Explore nearby attractions like SeaWorld and the San Antonio River Walk.

Experience a blend of relaxation and productivity at Drury Inn & Suites Northwest Medical Center. Book now for a memorable stay!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

9.2
Based on 1394 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
L
Laura family_with_children us
9
2026-08-27 via Nuitee
A
Albert couple us
9
Check in, then relax!!
Pros:

Hotel clean, comfortable 😌 👌 checked all the boxes 📦 for a relaxed weekend stay! The breakfast& evening kickback meals are legit..
When I travel 1st thing i do is see if there's a drury close 👍

Cons:

Can't overlook parking lot, but this property is fenced in so not too bad.

2026-08-27 via Nuitee
F
Fedra family_with_children us
10
Pros:

Breakfast was delicious

2026-08-25 via Nuitee
S
Street solo_traveller us
10
Pros:

Location near medical center, comfortable room and clean bathroom, good food.

Cons:

Nothing

2026-08-25 via Nuitee
D
diana family_with_children us
10
Everything was great. Nicely greeted as you walk in. Great comfortable stay. Thank you 😊
Pros:

It was well maintained, it felt safe with the fence put in and having to use room the room key to get into the parking lot. Beds were comfortable,free breakfast and dinner snacks were a plus.

2026-08-24 via Nuitee
L
Lisa couple us
10
Our stay was very nice and comfortable. The staff was super friendly and helpful.
Pros:

The staff was all so nice and welcoming. From the time we checked in until the time we left, everyone was super nice and friendly. The breakfast was good and there were lots of items to choose from. The bed was like sleeping on a cloud. No joke! It was so comfortable, we had the best night sleep. We loved the large atrium area, and all the tables and comfortable seating. We especially liked the lighting outside at night on the property and the fenced secured parking lot. The hotel is located on a busy corner with lots of stores and restaurants. Easy access to the medical center and other popular things. We will definitely stay there again. We give it a 10 Thumbs up!

Cons:

The only inconvience, was there was only one elevator working while we were there. And it made for a slow moving up and down the floors. But it was okay and maneagable.

2026-08-24 via Nuitee
T
thaiz family_with_children us
9
2026-08-24 via Nuitee
C
Coats family_with_children us
10
2026-08-24 via Nuitee
S
Shawn couple us
10
2026-08-23 via Nuitee
O
Olga Gabriela extended_group us
8
2026-08-23 via Nuitee
T
Terry family_with_children us
10
Excellent
Pros:

I would definitely stay here again. In fact, I recommended this hotel to other family members and they are staying there right now.

Cons:

One of the elevators was not working and was being repaired

2026-08-23 via Nuitee
S
Sharon extended_group us
10
2026-08-21 via Nuitee
A
Arett solo_traveller us
10
2026-08-20 via Nuitee
S
Saúl couple us
10
Muy buena
Pros:

Buena atencion al cliente

Cons:

Elevador dañado

2026-08-19 via Nuitee
L
Luz Alondra Del Carmen family_with_children mx
8
Good option to consider
Pros:

Family environment, the breakfast and free dinks at evening

Cons:

From Saturday to Sunday there was were I guess some maintenance works in the building that were doing some noises since at least 8.00 which woke up us earlier than expected and we were expecting to relax all days since we were on vacation

2026-08-18 via Nuitee
B
Benjamin family_with_children us
8
2026-08-18 via Nuitee
R
Rose solo_traveller us
10
2026-08-18 via Nuitee
M
Maria extended_group us
10
Pros:

Location was great

Cons:

Breakfast was the same all 3 days, nothing different like the other locations, same with dinner. Dinner qas sloppy Joe twice. Other locations is never the same.

2026-08-17 via Nuitee
R
RUDY family_with_children us
10
2026-08-17 via Nuitee
H
Hammons solo_traveller us
3
Pros:

I liked that the location was around several restaurants you could walk to and that they had a happy hour dinner and 3 alcoholic drinks with it per person. The parking was enclosed.

Cons:

There was a horrible high pitched buzzing sound that was only coming from our room and a baby roach crawled across our air conditioner unit. The staff moved us immediately and comped our room but the second room never got cool. We ended up leaving at 3am to come home.

2026-08-16 via Nuitee