Drury Inn & Suites San Antonio Northwest Medical Center

Hotels
Drury
9.2 (1356 reviews)
9806 Interstate Highway 10 West , San Antonio , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Comfortable rooms
Great amenities
Cons:
Elevator issues
Minor parking layout confusion

Categories

Cleanliness
9.19
Most reviews mention cleanliness positively, though some concerns about the elevator were noted.
Service
9.66
Staff is frequently praised for being friendly and helpful.
Location
9.2
Location is mentioned as perfect and convenient in several reviews.
Room Quality
9.15
Rooms are described as clean and comfortable.
Amenities
8.68
Amenities are generally well-received, though some minor issues were raised.
Value for Money
9.14
Overall satisfaction with what is offered for the price.
Food and Beverage
9.19
Food was frequently highlighted as a strong point, with breakfast and dinner receiving positive remarks.
Overall Experience
9.36
Overall, guests express a high level of satisfaction, indicating a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:16

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a daily hot breakfast and unwind in the indoor swimming pool with a spa tub. Each guest room features a flat-screen TV, microwave, and refrigerator for your comfort.

Business and Fitness: Host meetings in the hotel’s conference rooms and utilize the business centre. Stay active at the fitness centre with cardio equipment and TVs.

Evening Delights: Treat yourself to complimentary hot foods and beverages each evening. Explore nearby attractions like SeaWorld and the San Antonio River Walk.

Experience a blend of relaxation and productivity at Drury Inn & Suites Northwest Medical Center. Book now for a memorable stay!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

9.2
Based on 1356 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
B
Bibi Ann family_with_children us
10
2026-07-24 via Nuitee
M
Maegan family_with_children us
5
Pros:

Nice and good size room. Room was clean . Like the dree breakfast and dinner.

Cons:

One elevator was out of service. Elevator were slow. There was a power outage for like 3 hours. Room was very pricey.

2026-07-24 via Nuitee
C
Chetan family_with_children us
9
2026-07-24 via Nuitee
F
FRICO J couple us
8
Pros:

A good coffee and eggs for breakfast is a must for me, and it was very good in the hotel. They also had a happy hour every day with complimentary drinks and free popcorn, which was awesome.

Cons:

The only thing I didn't like was the Wi-Fi speed in my room. I was traveling for work purposes, and the Wi-Fi was a joke. I had to work from the lobby, which isn't ideal. If you need a place with good Wi-Fi in rooms, look elsewhere. Other than that, I had a great experience.

2026-07-23 via Nuitee
V
Vanessa solo_traveller us
9
The service was excellent and the food was great!!
2026-07-23 via Nuitee
W
Windy family_with_children us
8
2026-07-23 via Nuitee
D
Debra solo_traveller us
7
2026-07-21 via Nuitee
A
Andrade solo_traveller us
10
Pros:

The staff is awesome! From bartender to the front counter and everyone one else we saw was so helpful and kind ,the service was great.ive been here in different years and hasn't changed keep up the good work.

2026-07-21 via Nuitee
M
Madison family_with_children us
10
Comfortable
Pros:

Very clean, nice rooms, nice pool and breakfast. Didn’t make it back to the hotel in time for the free drinks & entrees

Cons:

N/A

2026-07-18 via Nuitee
L
Leal solo_traveller us
10
Pros:

Location was great. Staff was awesome and welcoming.

Cons:

N/a

2026-07-18 via Nuitee
F
Francisco couple us
10
We loved it
Pros:

Staff is so friendly and helpful

Cons:

The pillows are just a tad bit to thin and soft and they only had one elevator working

2026-07-16 via Nuitee
M
Meichel family_with_children us
8
Cons:

Although the property is conveniently located near I 10 in San Antonio. The night time traffic was horrible!
Car noise from thr highway all night long,no sound barrier or upgraded windows to block the noise.

2026-07-14 via Nuitee
D
Dornbrack couple za
8
Overall a good experience and we've booked to stay there again.
Pros:

The happy hour is a bonus and very nice. The fact that we could have our grandson stay with us at no extra cost was very good. The gym is good and the indoor pool and spa fantastic. As we made a booking to return, before we left, we were given a favourable rate.

Cons:

The breakfast was average with little change from day to day. Also, only a few options relating to healthy non sugar/starch food.

2026-07-14 via Nuitee
T
Terry family_with_children us
10
2026-07-13 via Nuitee
F
Fermin family_with_children us
10
Loved it, wewill be back !The manager at each meal and around the pool check on ever single person!
Pros:

Food

Cons:

There was only 2 working elevators for 7 floors which is a little crazy especially around check out time

2026-07-13 via Nuitee
T
Tomas Vaquera solo_traveller us
10
2026-07-12 via Nuitee
E
Ebony family_with_children us
9
2026-07-12 via Nuitee
S
Susan solo_traveller us
9
Cons:

Top floor room was hot upon arrival and did not
Get to desired temperature duty might
Stayed above Set
Temp on thermostat

2026-07-11 via Nuitee
J
Jesse solo_traveller us
10
Pros:

Wife had Drs appointment very convenient.

Cons:

None at the moment

2026-07-10 via Nuitee
R
Rendon couple us
9
Pros:

Breakfast was great.

Cons:

TV lost connection with service for a hr and a half. Was unable to finish watching movie on certain channel.

2026-07-10 via Nuitee