This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Convenient Location
Situated just off Interstate 75, Best Western Gateway Grand is only 2 miles from Santa Fe College, offering easy access to nearby attractions.
Amenities Galore
Enjoy a complimentary airport shuttle, on-site restaurant, free Wi-Fi, outdoor pool, hot tub, fitness room, and business facilities during your stay.
Delicious Dining
Indulge in a variety of classic American dishes at Gator’s Den, complete with a full bar, and don't forget to start your day right with a free daily breakfast.
Experience comfort and convenience at Best Western Gateway Grand - book now for an unforgettable stay!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Loved the fresh omelette stand at breakfast!
Ubicación excelente para poder conocer los parques naturales alrededor de la zona. Esta cerca de la ciudad y con buena ubicación en relación a las autopistas. El desayuno muy bueno. El lugar muy cómodo y bonito.
It’s a worn hotel but well taken care of. Clean room, a couple of stains on the blanket, but nothing to worry about.
Basic breakfast, nothing too crazy, but well balanced.
Stains on the blanket
The pool having zero rules and being open 24/7 was cool.
I was burglarized by someone walking the street and the hotel didn’t give me an incident report, I still haven’t gotten my refund, and the hotel manager Zach didn’t accept responsibility or show any concern for what happened during my stay. The front desk worker wasn’t at his station or watching cameras so my security was completely jeopardized
Location and amenities
Nothing
Location and amenities
Nothing
Clean and convenient
Nothing
Great hotel with very good amenities and prices.
Location is not the best but the hotel amenities make up for it.
This hotel is beautiful from outside and the reception area and 1st floor layout is also beautiful. I usually like everything and do not write negative reviews, but this time was so bad that I would like to share with the future guests. Also - when we were checking out, I did ask to talk to the manager to address the concerns - they told me that the manager 'is not' there right now, and will call me in the afternoon. But no-one called, so I am sharing here.
I usually like everything and do not write negative reviews, but this time was so bad that I would like to share with the future guests (to prevent them from staying at this place). When we were checking out, I did ask to talk to the manager to address the concerns - they told me that the manager 'is not' there right now, and would call me in the afternoon. But no-one called, so I am sharing here.
1.) We had both King and Queen beds in the room, and the bedding on the King bed had clearly NOT been changed after the previous guests. This was extremely disturbing and unsanitary, and it STILL feels disgusting to think about.
When we first arrived, before we had even asked any questions, we were immediately told at reception, “This is the last room, we don’t have any other rooms available.” At the time, that seemed like a strange thing to say when we were simply checking in. In retrospect, it makes us wonder whether the hotel was already aware that there was a problem with the room (#248).
2.) The smell in the room was really bad and very unpleasant. The King bed in particular had a terrible smell that appeared to have been left behind by the previous guest. Combined with the fact that the bedding had not been changed, it made the bed feel completely unclean and unacceptable to sleep in.
3.) The room was very outdated. And dirty.
The breakfast is fantastic! First-class!
No complaints at all.
The pool area is very good,the room was big
The hotel is old and The room was very dark,only lampshades,it wasn t clean, the door of the bathroom was dirty and covered in splashes. The maid didn t restock the toiletries.The breakfast wasn t good,only the omeletes that they made fresh.The bed sheets were of poor quality.Best western never more
Location
Had holes in the bedding
Location was safe, hotel was clean
An older hotel with typical wear (worn carpets)
Very nice and well kept.
There isn’t anything that comes to mind
Your guide to the flawless travel experience