Best Western Gateway Grand

Hotels
Best Western
8.8 (2114 reviews)
4200 North West 97th Boulevard , Gainesville , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Issues with room assignments
Some cleanliness concerns

Categories

Cleanliness
8.13
The hotel was clean but there were issues with housekeeping being loud and knocking early.
Service
9.6
Staff was friendly and accommodating, with specific praise for omelet preparation.
Location
9.64
Convenient location for access to restaurants and major roads.
Room Quality
7.59
Mixed reviews on room comfort; beds were not as described, some were defective.
Amenities
8.62
Good breakfast and nice outdoor jacuzzis, but some amenities need improvement.
Value for Money
8.58
Offers reasonable pricing for the services provided.
Food and Beverage
9.13
Breakfast was varied and generally well-received, with specific highlights on omelettes.
Overall Experience
9.1
Overall a positive stay but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Convenient Location
Situated just off Interstate 75, Best Western Gateway Grand is only 2 miles from Santa Fe College, offering easy access to nearby attractions.

Amenities Galore
Enjoy a complimentary airport shuttle, on-site restaurant, free Wi-Fi, outdoor pool, hot tub, fitness room, and business facilities during your stay.

Delicious Dining
Indulge in a variety of classic American dishes at Gator’s Den, complete with a full bar, and don't forget to start your day right with a free daily breakfast.

Experience comfort and convenience at Best Western Gateway Grand - book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GNV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for US$10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2114 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
M
Marisol couple us
2
Run down, rude girl in the front desk, terrible breakfast, smelly carpet
Pros:

I am not sure, maybe the parking lot

Cons:

That’s easy, Everything!

2026-07-03 via Nuitee
M
Mario solo_traveller ar
9
Pros:

La atención del personal

Cons:

Nada

2026-07-02 via Nuitee
G
Gemma family_with_children gb
10
2026-07-02 via Nuitee
S
Sarah couple us
9
comfortable room, great pool
Pros:

the pool and pool area is remarkably lovely, much better than most hotels.
the room was comfortable and spacious

Cons:

The toilet and shower space was showing its age

2026-06-30 via Nuitee
K
Kohlbrand solo_traveller us
5
2026-06-30 via Nuitee
M
McDaniel solo_traveller us
10
Pros:

The room was huge there was a wall separating in between the Beds which gave good privacy there was desk and multiple areas in the room for my kids to run around also the breakfast was absolutely amazing one of the best breakfast I've ever ate at a hotel and I've Been Everywhere the hotel itself was very nice and large as well it could use some I hate it the carpet in the room and the shower itself could use some updating but other than that it was a 10 out of 10

Cons:

Carpet and shower

2026-06-29 via Nuitee
N
Natalia extended_group us
8
It’s a great option for a one-night stay and offers good value for money. The hotel facilities are a little outdated,
Pros:

It’s a great option for a one-night stay and offers good value for money.

Cons:

I think the breakfast could be improved, and the hotel facilities are a little outdated.

2026-06-28 via Nuitee
M
Miguel couple us
9
Pros:

Installation

2026-06-28 via Nuitee
E
Ellen solo_traveller us
4
Pros:

breakfast was very good , the stuff was helpful and accommodating.

Cons:

hotel is extremely outdated, smells like cheap fruity cleaner, and worn-out beds.

2026-06-28 via Nuitee
G
Giovanny solo_traveller us
10
Pros:

All Excellent

2026-06-27 via Nuitee
C
Clifford couple us
10
Awesome stay.
Pros:

Everything

Cons:

Nothing

2026-06-26 via Nuitee
C
Chantel family_with_children us
7
2026-06-26 via Nuitee
C
Clifford couple us
10
Great stay
Pros:

Everything

Cons:

Nothing

2026-06-26 via Nuitee
C
Clifford couple us
10
Great stay and I wil be back
Pros:

Everything

Cons:

Nothing

2026-06-26 via Nuitee
D
Danielle couple us
8
2026-06-22 via Nuitee
S
Stephanie extended_group us
9
Cons:

I didn't like that the only option for eggs was to stand in a line for an omelet. It was very nice to have that, but I was never ablento get one because the line was so long. There should be some scrambled eggs offered as well

2026-06-22 via Nuitee
S
susanne couple us
8
Decent for the cost
Pros:

Location and breakfast

Cons:

The loud ac in room and muggy damp feeling of the air in room

2026-06-21 via Nuitee
K
Karen solo_traveller us
8
Very good all and all
Pros:

It was very quiet, clean and comfortable

Cons:

The hot tub jets weren't working

2026-06-20 via Nuitee
S
Steele solo_traveller us
10
Pros:

Hotel, rooms etc. are wonderful.

Cons:

The restaurant is a nightmare. We will never go back again. They need to get their act together.

2026-06-18 via Nuitee
C
Chantel family_with_children us
10
We loved it
Pros:

Everything

Cons:

Nothing

2026-06-18 via Nuitee