Best Western Gateway Grand

Hotels
•
Best Western
8.8 (2199 reviews)
4200 NW 97th Blvd, Gainesville FL 32606 , West Hills , us
+1 352-331-3336

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Issues with room assignments
Some cleanliness concerns

Categories

Cleanliness
8.13
The hotel was clean but there were issues with housekeeping being loud and knocking early.
Service
9.6
Staff was friendly and accommodating, with specific praise for omelet preparation.
Location
9.64
Convenient location for access to restaurants and major roads.
Room Quality
7.59
Mixed reviews on room comfort; beds were not as described, some were defective.
Amenities
8.62
Good breakfast and nice outdoor jacuzzis, but some amenities need improvement.
Value for Money
8.58
Offers reasonable pricing for the services provided.
Food and Beverage
9.13
Breakfast was varied and generally well-received, with specific highlights on omelettes.
Overall Experience
9.1
Overall a positive stay but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Convenient Location
Situated just off Interstate 75, Best Western Gateway Grand is only 2 miles from Santa Fe College, offering easy access to nearby attractions.

Amenities Galore
Enjoy a complimentary airport shuttle, on-site restaurant, free Wi-Fi, outdoor pool, hot tub, fitness room, and business facilities during your stay.

Delicious Dining
Indulge in a variety of classic American dishes at Gator’s Den, complete with a full bar, and don't forget to start your day right with a free daily breakfast.

Experience comfort and convenience at Best Western Gateway Grand - book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GNV

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.8
Based on 2199 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
K
Ken • solo_traveller • us
10
Excellent breakfast, convenient location, and friendly, helpful staff - five stars (out of five).
Pros:

The breakfast is fantastic! First-class!

Cons:

No complaints at all.

2026-09-05 • via Nuitee
S
Sylvia • couple • nl
8
2026-09-04 • via Nuitee
M
Marcia • solo_traveller • br
7
Pros:

The pool area is very good,the room was big

Cons:

The hotel is old and The room was very dark,only lampshades,it wasn t clean, the door of the bathroom was dirty and covered in splashes. The maid didn t restock the toiletries.The breakfast wasn t good,only the omeletes that they made fresh.The bed sheets were of poor quality.Best western never more

2026-09-03 • via Nuitee
D
Diane • family_with_children • us
7
Pros:

Location

Cons:

Had holes in the bedding

2026-09-02 • via Nuitee
P
Phillip • solo_traveller • us
10
Pros:

Location was safe, hotel was clean

Cons:

An older hotel with typical wear (worn carpets)

2026-09-02 • via Nuitee
K
Kimberly • extended_group • us
10
Pros:

Very nice and well kept.

Cons:

There isn’t anything that comes to mind

2026-08-31 • via Nuitee
K
Karen • extended_group • us
7
2026-08-31 • via Nuitee
R
Richard • solo_traveller • us
9
2026-08-30 • via Nuitee
B
Brenda • couple • us
10
2026-08-29 • via Nuitee
S
steve • solo_traveller • us
10
Pros:

Has a nice restaurant and bar very nice for a bw

Cons:

Nothing

2026-08-29 • via Nuitee
A
Anita • solo_traveller • us
10
2026-08-28 • via Nuitee
J
Jamison • family_with_children • rs
9
2026-08-26 • via Nuitee
A
Angela • extended_group • us
8
Pros:

The complimentary breakfast was delicious. Lots of variety. We especially enjoyed the omelet station. The chefs were so nice and friendly.

2026-08-25 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-08-25 • via Nuitee
K
Karen • extended_group • us
9
Very nice stay with a great breakfast, pool area and location.
Pros:

I love that there were grits on the breakfast menu. I wish breakfast were a bit later on weekdays. I also would have appreciated pool towels. The staff was friendly, and I enjoyed my stay.

Cons:

The coffee was a little light.

2026-08-24 • via Nuitee
D
Diego andres • family_with_children • us
10
2026-08-24 • via Nuitee
K
Ken • couple • us
10
2026-08-22 • via Nuitee
D
Dana • family_with_children • us
8
Cons:

there was no fruit at breakfast except oranges. Nothing really healthy.
We had an issue w/a late check out.
Beds are too small. At least get queens.

2026-08-22 • via Nuitee
J
Julia • solo_traveller • fr
1
Voleurs et menteurs
Cons:

L'hôtel nous a pris 280$ de frais supplémentaires après notre départ. Leur explication : Je me serais teint les cheveux en rouge et j'aurais taché la baignoire , ce qui aurait nécessité un nettoyage supplémentaire. Ils refusent de nous communiquer les preuves. Ce sont des voleurs. Ils ne repondent pas a mes appels ni à mes mails. Je suis blonde et non je ne fais pas 8 000km pour me teindre les cheveux pendant les vacances. J'ai autre chose à faire !
Et le petit dej. est dégueulasse , la piscine était fermée et la moquette pue l'humidité.
N'y allez pas au risque qu'ils se servent sur votre CB

2026-08-20 • via Nuitee
M
Ming-Yuan • extended_group • tw
8
Pros:

早餐豐盛，位置還算便利！

2026-08-20 • via Nuitee