Hanoi Exclusive Hotel

Hotels
9.1 (149 reviews)
40 Hang Dieu Steet, Old Quarter Hoan Kiem District, Hanoi , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good breakfast options
Cons:
Slow internet
Facility needs improvement

Categories

Cleanliness
8.29
There is a mention of slow internet and facility needing improvement.
Service
9.76
Staff was great and provided excellent pre-arrival service and recommendations.
Location
9.3
Convenient location with many food options within walking distance.
Room Quality
8.75
Comfortable beds and adequate hangers and hooks around the room.
Amenities
8.78
Good internet access and other standard amenities.
Value for Money
9.24
Offers good value considering the service and location.
Food and Beverage
9.29
Good breakfast options that are freshly prepared.
Overall Experience
9.36
Overall a very positive experience, recommended for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:08

Property Description

Luxurious Amenities
Hanoi Exclusive Hotel offers a range of luxurious amenities including concierge services, allergy-free rooms, and a beautiful terrace for guests to unwind and enjoy the views.

Convenient Services
Guests can take advantage of free WiFi throughout the property, a tour desk to help plan their adventures, and room service for added convenience during their stay.

Prime Location
Situated near popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Exclusive Hotel is the perfect choice for travelers looking to explore the vibrant city of Hanoi.

Book your stay at Hanoi Exclusive Hotel now and experience the perfect blend of comfort, convenience, and prime location!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 149 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
I
Irene • extended_group • us
8
Pros:

The reception staff at night is cheerful and helpful. The staff in the dining area are really good too. Breakfast is good!

Cons:

Rooms can be bigger

2026-05-29 • via Nuitee
K
Kristina • family_with_children • us
10
Great location. Small hotel with personalized service.
Pros:

Great location. Small hotel with personalized service.

2026-04-29 • via Nuitee
B
Boris • solo_traveller • bg
10
Pros:

Clean and beautiful rooms. The manager Bing was amazing and welcoming host.

2026-04-28 • via Nuitee
C
Clémence • couple • fr
8
Très bon emplacement et accueil chaleureux
Pros:

L’accueil était chaleureux, la literie était confortable et le petit-déjeuner copieux et délicieux. L’endroit était très calme malgré l’emplacement au centre.

Cons:

Il y avait des moisissures sur les joints dans la douche. Probablement à cause de l’humidité.

2026-03-11 • via Nuitee
A
Aditya
8
Pros:

The location is superb. Right at the market and its very convenient.

2025-10-13 • via Nuitee
H
Herve Jacques • family_with_children • nz
8
Great staff as usual in Vietnam!
2025-10-03 • via Nuitee
D
Davina • family
10
Pros:

Lien and Binh were excellent! Lien made our stay very comfortable and assisted with tours and local attractions. She made our stay memorable.

2025-09-24 • via Nuitee
G
Gina • family
10
Pros:

Slow internet Facility needs a lot of improvement

2025-08-11 • via Nuitee
V
Verified traveler
10
Convenient location and attentive service
Pros:

Good breakfast options that is freshly prepared, comfortable beds enough hangers and hooks around the room, good internet access and most of all attentive service .

Convenient location with a lot of food options within walking distance . Will come back to stay after Sapa trip !

2025-08-07 • via Nuitee
S
Sébastien • family_with_children • fr
9
Idéal pour passer 2 jours à Hanoï
Pros:

L’hôtel est tres bien placé, l’accueil est très agréable et le petit déjeuner est excellent.

2025-07-14 • via Nuitee
J
Jung Houn • extended_group • kr
9
2025-07-04 • via Nuitee
C
Carol • solo traveller • ae
9
If you are in the old quarter you must stay here.
Pros:

As a solo female traveller I can't recommend this place enough. The staff was great. They got in touch with me before I landed. Helped me book my transfers from and to the airport. Also gave me recommendations for tours, restaurants and practically anything I needed.

Cons:

Absolutely no complaints. Safe, clean and comfortable.

2025-06-29 • via Nuitee
F
Farhanah • group • sg
10
Binh was super helpful and welcoming during the stay. He was attentive to our needs & promo with a few issues we enc
Pros:

It is located in a prime location (10mins walk from old quarter) the toilets are with bidet and rooms are clean.

2025-05-16 • via Nuitee
K
Kristina
10
Pros:

I chose a room with an interior window because I knew I would not be spending much time in it, if you are going to be in the room, you may want to choose one with a view. The location is perfect for exploring the old quarter and accessing excursions. The property is very clean and the staff is friendly and open to providing any assistance you may need.

2025-05-05 • via Nuitee
T
Taylor
10
Pros:

Really nice staff & location is awesome.

2025-05-02 • via Nuitee
B
Briscoe • family with young children • us
7
Excellent staff location, comfortable, but it was the third place we stayed in Hanoi and the most expensive without bein
Pros:

Great location, excellent staff, nice place.

Cons:

You can pay half as much for just as nice (or nicer place)

2025-04-30 • via Nuitee
J
Josephine
8
Good size and great location
Pros:

Good size room, really friendly staff and nice breakfast. The bathroom was small and some mould. Great location walking distance everywhere. We didnt end up using the balcony as the air quality was very poor

2025-04-23 • via Nuitee
L
Lisa • group • ca
10
Would stay again
Pros:

Very friendly and helpful hosts . Rooms are very clean comfortable and great walking location . If you need help with anything they will assist happily . Breakfast is fantastic !

2025-04-13 • via Nuitee
M
Mariano • family
10
Pros:

Awesome experience in Hanoi, the hotel is super well located, amazing staff, delicious breakfast. Will be back.

2025-03-02 • via Nuitee
H
Hayley • young couple • gb
7
We had a very pleasant stay
Pros:

Staff were very kind and attentive. Great value for money.

Cons:

Nothing.

2025-03-01 • via Nuitee