Egnatia Palace Hotel & Spa

Hotels
8.9 (2144 reviews)
Egnatia Ave. 61 , Thessaloniki , gr
+30 231 022 2900

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with room temperature control
Limited amenities access

Categories

Cleanliness
8.85
Many reviews mention the cleanliness of the hotel, indicating it was notably clean.
Service
9.35
Positive mentions of friendly and helpful staff throughout multiple reviews.
Location
9.35
Frequent praise for the hotel's excellent location close to attractions.
Room Quality
8.35
Some reviews indicate issues with room quality, but overall, the rooms are spacious and comfortable.
Amenities
8.85
Amenities like breakfast and spa facilities received positive mentions, though some accessibility issues were noted.
Value for Money
8.35
Some reviews criticized the pricing in relation to the breakfast quality and room conditions.
Food and Beverage
8.85
Many guests enjoyed the breakfast offerings, though some suggested there could be improvements.
Overall Experience
9.25
General sentiment about the stay is positive, mostly citing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:45

Property Description

Luxurious Accommodation and Modern Amenities

Egnatia Palace Hotel & Spa in the heart of Thessaloniki offers comfortable rooms with air conditioning, satellite TV, and free internet access. Guests can enjoy modern conveniences like a hairdryer, minibar, and access to hotel services at their fingertips.

Relaxation and Wellness Facilities

Indulge in relaxation at the hotel's sauna and wellness fitness centre with a sweating bath, sauna, and heated sofas. The 24-hour front desk staff is always available to assist with any needs, including arranging car rentals for exploring the city.

Versatile Event Spaces and Convenient Location

With a hall and a roof garden, the hotel is perfect for hosting conferences, meetings, and special events. Explore nearby attractions like the Byzantine church of Saint Dimitrios and the White Tower, or simply unwind by Thessaloniki Bay. Book your stay at Egnatia Palace Hotel & Spa for a memorable experience.

Important information:

Please note that the wellness fitness center is open daily from 12:00 to 21:00.
Please note that guests enjoy discounted prices at the wellness fitness center.

Spa use for Single/Double & Twin Room is EUR 5 per person/per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities. Maximum 1 hour use.

Free use of the gym for all guests, upon appointment

Please note that for all reservations consisting of 7 rooms or more, the below cancellation policy is applied:
- guests can cancel free of charge up to 15 days before arrival
- if the reservation is modified or canceled later or in case of no-show, 50% of the total value will be charged.

Use of fogger after the cleaning servicesSpa/wellness center is closed from 2026-08-31 until 2026-06-15
Fitness center is closed from 2026-08-31 until 2026-07-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Location

Guest Reviews

8.9
Based on 2144 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
C
Catalin • solo_traveller • ro
9
2026-08-29 • via Nuitee
A
Andreea • family_with_children • ro
6
2026-08-28 • via Nuitee
C
claudiu • family_with_children • ro
10
2026-08-28 • via Nuitee
V
Vesna • extended_group • rs
10
Pros:

We are regular guests in this hotel, more than 15 years and we can tell that everything is nice. Good location, variety of the breakfast, clean rooms and handful staff.

Cons:

-

2026-08-26 • via Nuitee
T
Theodoraki Maria • solo_traveller • gr
3
Εμπειρία απογοητευτική
Pros:

Τα σεντόνια καθαρά. Οι πετσέτες αν και παλιές ήταν καθαρές. Το πρωινό είχε ποικιλία και καλό καφέ.

Cons:

Δωμάτιο 201 μη ανακαινισμένο με παλιές καφέ μουντές ταπετσαρίες. Ένα παράθυρο που έβλεπε φωταγωγό. Γενικά σε έπιανε η ψυχή σου. Το μπάνιο μερικές φορές μύριζε βόθρο.

2026-08-26 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
9
Pros:

Η ευγένεια και η εξυπηρέτηση των ανθρώπων του ξενοδοχείου το πλούσιο πρωινό καθώς και το καθαρό δωμάτιο

Cons:

Δεν υπήρχε κάτι που να μην μου άρεσε
Το μόνο μείον είναι που δεν υπάρχει πάρκινγκ παρά μόνο 4 θέσεις μπροστά από το ξενοδοχείο αν προλάβεις

2026-08-25 • via Nuitee
N
Nikolaos • extended_group • de
10
2026-08-25 • via Nuitee
P
Popi • solo_traveller • cy
7
2026-08-25 • via Nuitee
İSMAİL • family_with_children • tr
9
Merkezi konumda, sorunsuz ve dinlendirici bir konaklama.
Pros:

Otelin konumu harikaydı. Aristo meydanının hemen yanında ve şehrin tam ortasındaydı. Otelin kahvaltısı doyurucu ve yeterliydi. Otelde otopark olmamasına karşın otopark konusunda yardımcı olundu ve sorunumuz giderildi.

Cons:

Otelde uzun süreli kalmadığımız için genel bir aksaklık görmedik. Bizim için otelde her şey güzeldi ve dinlendirici bir konaklama geçirdik. Selanik e tekrar gidersek hiç düşünmeden konaklayacağımız bir otel.

2026-08-25 • via Nuitee
P
Phylicia • solo_traveller • us
9
The location is amazing to explore the city.
Pros:

Room is clean, modern and a great location.

Cons:

The spa is under renovation. I booked this because it has a spa.

2026-08-25 • via Nuitee
M
MARIA • solo_traveller • gr
10
Pros:

Η τοποθεσια δε θα μπορούσε να ειναι καλύτερη! Κεντρικό σημείο, δίπλα στην αγορά και στην παραλιακή! Το προσωπικό ήταν καταπληκτικό! Όλοι τους πολυ πρόθυμοι, χαμογελαστοι και εξυπηρετικοί! Εκτιμησαμε πολυ επίσης τη συσκευασία στις πετσέτες και γενικά την καθαριότητα!

Cons:

Το μόνο που λίγο μας απογοητεύσει ηταν οτι ο χώρος του spa βρισκόταν υπό ανακαίνιση και δε γινόταν να χρησιμοποιησουμε αυτήν την παροχή.

2026-08-24 • via Nuitee
A
Alexandros Ioannis • couple • no
10
2026-08-24 • via Nuitee
D
Dimitris • family_with_children • cy
9
Pros:

Όλα ήταν τελεια

Cons:

Μόλις πληρώθηκε το ξενοδοχείο μου είχε σταλεί email ότι τα spa ήταν υπό ανακαίνιση.
Μπορούσαν να με ενημερώσουν κατά την κράτησή.
Νομίζω ήταν καλύτερα

2026-08-24 • via Nuitee
G
Giannakis • solo_traveller • de
9
Cons:

Αυγουστιάτικα δε λειτουργούσε η πισίνα

2026-08-24 • via Nuitee
B
Ben • family_with_children • il
10
מצויין מיקום מעולה
Pros:

הכל היה מהיר הגעתי ב 10 בבוקר וכבר קיבלתי חדר

2026-08-24 • via Nuitee
P
Paul • family_with_children • ro
10
2026-08-23 • via Nuitee
N
Nikolaos • extended_group • de
10
2026-08-22 • via Nuitee
E
Eleonore • family_with_children • fr
10
Super nuit !
Pros:

Le personnel et l’établissement

Cons:

Je n’ai pas compris la douche

2026-08-21 • via Nuitee
K
Kerem • family_with_children • tr
9
Would certainly stay again
Pros:

The location is fantastic, you are in the heart of the city. The rooms are nice, maybe on the smaller side but definitely comfortable. The beds are also comfortable. The breakfast is satisfactory and people at the reception are very kind and helpful. I'd certainly stay again.

2026-08-21 • via Nuitee
E
Eleonore • couple • fr
9
2026-08-21 • via Nuitee