Aloft by Marriott Waco Downtown

Hotels
•
Aloft
8.4 (420 reviews)
900 South 11th Street , Waco , US
+1 254-870-4644

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Cons:
Rude front desk service
Safety concerns in the area
Issues with room quality

Categories

Cleanliness
8.05
Several reviews mention cleanliness positively, but some report issues like random hairs and humidity smell.
Service
9.25
Most reviews mention friendly staff, although one review noted a rude front desk employee.
Location
8.05
Location received mixed reviews, with some stating safety concerns due to the surrounding area.
Room Quality
8.55
Rooms were often mentioned as clean and comfortable, but issues with doors and noise were criticized.
Amenities
8.45
Amenities received mixed feedback; while some were satisfied, others mentioned limited options and insufficient facilities.
Value for Money
8.55
Some guests felt the price was high for what was offered, indicating a moderate perception of value.
Food and Beverage
7.35
Food and beverage service received negatives, with mentions of limited offerings and unsatisfactory service.
Overall Experience
8.95
Overall experience was primarily positive, though a few guests were disappointed by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:48

Property Description

Modern Accommodations:
Experience contemporary comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Safety deposit boxes and fridges are also included for your convenience.

Convenient Amenities:
Indulge in our hotel's free shuttle service, 24-hour front desk, and luggage storage. Stay active in our fitness centre or unwind with a game of billiards. Business travellers can make use of our well-equipped business centre.

Prime Location:
Located just minutes away from McLane Stadium and Waco Convention Center, Aloft Waco Baylor offers easy access to the best of Waco. With the Waco Regional Airport nearby, your travels are made hassle-free.

Book your stay at Aloft Waco Baylor for a seamless blend of modern comforts and convenient amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACT

Location

Guest Reviews

8.4
Based on 420 reviews
Cleanliness: 8.05
Service: 9.25
Location: 8.05
Room Quality: 8.55
Amenities: 8.45
Value for Money: 8.55
Food and Beverage: 7.35
Overall Experience: 8.95
M
Melissa • solo_traveller • us
6
It gave me a place to sleep. And it was clean.
Pros:

Very pretty place.

Cons:

Inconvenient when coming in late. No free breakfast and it was not significantly cheaper than other places.

2026-10-11 • via Nuitee
J
Josephine • family_with_children • us
8
Great location
Pros:

Great location and rooms were clean

Cons:

The pool was out of commission due to another guest getting sick in pool door to excessive drinking, I’m not sure how staff couldn’t tell that a guest was that inebriated, my granddaughter was very disappointed, the guest responsible should cover our stay at least for one of the nights, we ended up just letting her play on patio fora bit until we stepped on a large shard of glass, after looking around we found a few pieces and gave them to desk staff who didn’t seem concerned

2026-09-13 • via Nuitee
M
Marcelo • family_with_children • us
10
Excelente opcao
Pros:

Thdo

Cons:

Nada

2026-09-08 • via Nuitee
J
Jamar • family_with_children • us
10
2026-08-27 • via Nuitee
B
Blynda • solo_traveller • us
10
Pros:

Easy to get to close to the highway and close to Baylor.

2026-08-21 • via Nuitee
G
Gilda • couple • us
8
2026-08-16 • via Nuitee
S
Suzy • couple • us
8
2026-08-11 • via Nuitee
S
Steve • couple • us
9
2026-08-08 • via Nuitee
J
Jordan • extended_group • us
10
Great service and great facilities!
Pros:

Clean

Cons:

No issues

2026-08-04 • via Nuitee
T
Tatiana • couple • us
8
2026-08-04 • via Nuitee
S
Steven • couple • gb
6
Pleasant but not pleasant
Pros:

Colourful and clean

Cons:

I won’t say who but one of the staff I found rude…. Customer service not at the forefront, on asking to see the wine I have chosen by looking at the bottle the person said I have to hold the bottle not you!! I’m a paying guest so to think I would run off with what was 1/4 bottle of wine left is a joke !!! RUDE

2026-07-19 • via Nuitee
S
Steven • couple • us
9
2026-07-12 • via Nuitee
S
Sharmion • couple • us
9
2026-07-09 • via Nuitee
R
Rebecca • solo_traveller • us
4
Pros:

Location was great, the staff are friendly.

Cons:

The beds are a mess. They sit on flat platforms and fall off constantly. The mattresses are lumpy.
The breakfast is not included. Nothing is fresh it’s all frozen. Once ordered it is over microwaved and is way too expensive.

2026-07-09 • via Nuitee
N
Nico • solo_traveller • za
9
I was happy that I could crash and getup and go
Pros:

Breakfast was good, location was good

Cons:

It fulfilled my expectations

2026-07-05 • via Nuitee
J
Judith • solo_traveller • us
6
2026-07-02 • via Nuitee
H
Hampton • couple • us
9
2026-07-01 • via Nuitee
M
Mathew • family_with_children • us
8
2026-06-16 • via Nuitee
S
samesia • couple • us
7
Clean, hospitable, and great location for a quick getaway
Pros:

Nice property

Cons:

The parking lot didn’t allow for many cars to be viewable from the room windows, the lobby was cluttered with furniture, you couldn’t tell if someone was tending the bar

2026-06-16 • via Nuitee
K
Karen • solo_traveller • us
8
Not bad but customer service could be better.
Pros:

My class ended earlier than expected and I was able to check in a little earlier than expected.

Cons:

The fact that I had to ask about a microwave in my room and breakfast or any other amenities were not explained when I checked in.

2026-06-12 • via Nuitee