Roomzzz York City

Hotels
9 (3124 reviews)
Terry Avenue , York , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Excellent value for money
Complimentary breakfast items
Cons:
Limited parking availability
Heating issues in some rooms

Categories

Cleanliness
8.33
The reviews indicate the accommodation was clean, though some issues with room temperature were mentioned, leading to a slight decrease in rating.
Service
9.3
Staff were described as friendly and attentive, providing excellent service throughout the stay.
Location
9.34
Located conveniently for exploration, the location received consistently positive remarks.
Room Quality
8.79
Rooms were generally spacious and comfortable, with a few mentions of minor issues.
Amenities
8.82
Positive remarks about the available amenities, including complimentary beverages and breakfast items.
Value for Money
9.28
Value for money was highlighted positively, with guests feeling they received more than expected.
Food and Beverage
8.83
The availability of free croissants and beverages was appreciated, contributing positively to the food sentiment.
Overall Experience
9.3
Overall experience ratings were high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:09

Property Description

Luxurious Accommodations
Roomzzz York City offers air-conditioned rooms with modern amenities including a fully equipped kitchenette, flat-screen TV, and comfortable bedding. The sustainable property ensures a relaxing and enjoyable stay for all guests.

Convenient Facilities
With a 24-hour front desk, family rooms, and facilities for disabled guests, Roomzzz York City caters to the diverse needs of its visitors. The provision of free WiFi, private parking, and a lift adds to the convenience and comfort of the guests.

Relaxation and Recreation
Guests can unwind at the coffee shop and lounge or enjoy the sun terrace for a peaceful retreat. The property's proximity to York Minster and other attractions makes it an ideal choice for both leisure and business travelers.

Experience luxury and convenience at Roomzzz York City. Book now for an unforgettable stay!

Important information:

Our road has now been re-opened so the following paragraph needs to be removed please "Due to the riverside location of Roomzzz York City, in extreme weather circumstances there is a possibility that the property may need to evacuate the property when no access to/from the hotel may occur. Roomzzz York City will be given flood advice by the Environment Agency and will evacuate in line with their guidelines. In the event of a property evacuation, guests may be relocated to neighboring properties in or around York, offered date changes or financial reimbursements. The York Flood Alleviation Scheme (FAS) An 18 months’ Environment Agency (EA) project to carry out major flood defense upgrades within the city will begin from January 2021 along Terry Avenue and surrounding areas. This work is extremely important to the future of York, and we are fully supportive of the project. However, this will mean alternative access to the hotel is needed for guests during this period, as well as occasional daytime noise from the EA work carried out. Please accept our sincere apologies for any inconvenience this may cause. We have created an access map to help and guide you in and around the apart hotel during this time. For more details and to view the map, please click here (https://www.roomzzz.com/travel-guides/york/fas)."

When booking 5 rooms or more, different policies and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3124 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
D
Daniel solo_traveller gb
10
2026-07-04 via Nuitee
M
Mark couple gb
9
2026-07-03 via Nuitee
M
Michael solo_traveller gb
10
2026-07-02 via Nuitee
S
Samantha solo_traveller gb
10
Pros:

Love everything about the place. Stayed here a few times now. Location is great looking over the river and within walking distance to the bars and restaurants

2026-07-02 via Nuitee
S
Sharon_qt NONE
10
Birthday break
Pros:

Such friendly service upon arrival, we were surprised by the size of the room it looked better than photos. Amazing room and loved the features and the location was walking distance to a lot. Will try to stay again here!

2026-07-01 via Tripadvisor
A
Andrea solo_traveller gb
10
2026-07-01 via Nuitee
V
Vicky Nagy solo_traveller au
10
2026-07-01 via Nuitee
J
JoR416 Couples Wirral, Merseyside, England
10
Great stay , perfect location
Pros:

We booked to stay at Roomzz from 22-25th June with friends for our recent trip to York as we like Roomzz aparthotels as they suit our needs, as we usually stay a lot in Chester's Roomzz.

We parked the car in the carpark at the rear , lots of spaces available , which are chargeable via an app or you can pay at reception , and very handy to have Ev chargers onsite too , which are very easy to use.

We paid for an earlier check in so our rooms were ready and we were greeted at reception by Mel , who was lovely , very professional and always very pleasant and looked after everyone .

We booked two studios with lovely views over the river Ouse with balconies on the third floor.

We love grab and go coffee and croissants for breakfast that we take back to the room , but there are lovely indoor or outdoor spaces in the reception area to enjoy these and a well stocked area to purchase additional food and drinks.

Roomzz is set in a lovely very quiet location , but if you turn left out of Roomzz , turn left again and head on to Bishopthorpe Road ,its a lovely very lively road with nice pubs , deli's , restaurants and a Sainsburys all only a 5 minute walk away . If you head left out of Roomzz along the river and then turn right , up and over the bridge and then drop left down on to Kings Staith dock to lovely pubs and bars , you can get the river cruises from there too and then all the side roads lead you up to all the sights of York, again an easy 10-15 walk away.

We loved our stay in York and at Roomzz and would highly recommend it for a stay , and we will return.

2026-06-29 via Tripadvisor
D
Danielle couple gb
10
2026-06-28 via Nuitee
C
chaniece couple gb
9
Nice clean and comfy in a great location
2026-06-28 via Nuitee
4
417chantelleb Couples Manchester, Greater Manchester, England
10
Thoroughly recommend
Pros:

We are currently staying here on a weekend break and we are really happy with our accommodation. I did a lot of research before booking, and I chose Roomzzz because it gave the added convenience of all that a hotel offers with a kitchen area too. We are staying in a studio with balcony overlooking the river and it is so peaceful watching the boats go past. We slept perfectly last night - the air on is an added blessing in this heatwave!
Very clean, everything you need is provided and although the carpark was full, we were offered a space in the staff carpark which we thought was a very nice touch. I would definitely book a Roomzzz hotel again!

2026-06-27 via Tripadvisor
M
Marie couple gb
9
Highly rated, great location for the city centre and a lovely setting
Pros:

Great location. Just a short scenic walk down the river to the city centre.
Room was clean and spacious. Though we only used the fridge in the kitchenette, this was well equipped.
Ample seating in the reception area where you could get free hot drinks. And a lovely outdoor seating area too. Free croissants in the morning were a nice touch too.
My goodness, the bed was sooooo comfy! We had the best night’s sleep! So much so, we took note of the make and model of mattress.
Would highly recommend this aparthotel and would definitely consider using Roomzzz again in another location!!

2026-06-27 via Nuitee
I
iain582016 NONE Grimsby, Lincolnshire, England
10
Sir Lenny Henry Show
Pros:

Located in a great spot by the river just a short walk from the city centre and next to a delightful park. The rooms are very well kept with great facilities for a longer stay. Good bathroom/shower and lovely king sized bed. Can't fault it.

2026-06-26 via Tripadvisor
F
Frank solo_traveller de
9
Pros:

Freundliches Personal, sehr gute Lage, an alles wurde gedacht. Sehr gerne wieder.

2026-06-26 via Nuitee
G
GoPlaces25761930745 Couples Sunderland, Tyne and Wear, England
6
Not for us
Pros:

The apartment itself was lovely, modern, clean and well equipped. Unfortunately, the location of the room significantly impacted our stay.

The apartment is situated directly on a public walkway, with people walking past a floor-to-ceiling window only a few feet from the bed. This meant we felt unable to open the curtains or windows without losing all privacy. During the recent hot weather, this became a real issue as the room was warm but opening the windows left us feeling exposed.

As a result, we spent much of our stay with the blackout curtains closed, making the apartment dark and preventing us from enjoying the views and natural light. Early morning noise from the adjacent car park also disturbed our sleep, and it was unsettling to wake up to a window cleaner working directly outside the window.

A lovely apartment, but the lack of privacy and noise issues spoiled what would otherwise have been an excellent stay.

2026-06-25 via Tripadvisor
M
Manos family_with_children ae
8
2026-06-24 via Nuitee
D
Donald solo_traveller gb
10
2026-06-23 via Nuitee
K
Kamme 0102 solo_traveller de
9
2026-06-22 via Nuitee
N
Nicholas couple gb
10
Pros:

Very well equipped, great central location, helpful and professional staff.

Cons:

Nothing

2026-06-22 via Nuitee
D
Denis solo_traveller gb
10
2026-06-22 via Nuitee