Roomzzz York City

Hotels
9 (3085 reviews)
Terry Avenue , York , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Excellent value for money
Complimentary breakfast items
Cons:
Limited parking availability
Heating issues in some rooms

Categories

Cleanliness
8.33
The reviews indicate the accommodation was clean, though some issues with room temperature were mentioned, leading to a slight decrease in rating.
Service
9.3
Staff were described as friendly and attentive, providing excellent service throughout the stay.
Location
9.34
Located conveniently for exploration, the location received consistently positive remarks.
Room Quality
8.79
Rooms were generally spacious and comfortable, with a few mentions of minor issues.
Amenities
8.82
Positive remarks about the available amenities, including complimentary beverages and breakfast items.
Value for Money
9.28
Value for money was highlighted positively, with guests feeling they received more than expected.
Food and Beverage
8.83
The availability of free croissants and beverages was appreciated, contributing positively to the food sentiment.
Overall Experience
9.3
Overall experience ratings were high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:09

Property Description

Luxurious Accommodations
Roomzzz York City offers air-conditioned rooms with modern amenities including a fully equipped kitchenette, flat-screen TV, and comfortable bedding. The sustainable property ensures a relaxing and enjoyable stay for all guests.

Convenient Facilities
With a 24-hour front desk, family rooms, and facilities for disabled guests, Roomzzz York City caters to the diverse needs of its visitors. The provision of free WiFi, private parking, and a lift adds to the convenience and comfort of the guests.

Relaxation and Recreation
Guests can unwind at the coffee shop and lounge or enjoy the sun terrace for a peaceful retreat. The property's proximity to York Minster and other attractions makes it an ideal choice for both leisure and business travelers.

Experience luxury and convenience at Roomzzz York City. Book now for an unforgettable stay!

Important information:

Our road has now been re-opened so the following paragraph needs to be removed please "Due to the riverside location of Roomzzz York City, in extreme weather circumstances there is a possibility that the property may need to evacuate the property when no access to/from the hotel may occur. Roomzzz York City will be given flood advice by the Environment Agency and will evacuate in line with their guidelines. In the event of a property evacuation, guests may be relocated to neighboring properties in or around York, offered date changes or financial reimbursements. The York Flood Alleviation Scheme (FAS) An 18 months’ Environment Agency (EA) project to carry out major flood defense upgrades within the city will begin from January 2021 along Terry Avenue and surrounding areas. This work is extremely important to the future of York, and we are fully supportive of the project. However, this will mean alternative access to the hotel is needed for guests during this period, as well as occasional daytime noise from the EA work carried out. Please accept our sincere apologies for any inconvenience this may cause. We have created an access map to help and guide you in and around the apart hotel during this time. For more details and to view the map, please click here (https://www.roomzzz.com/travel-guides/york/fas)."

When booking 5 rooms or more, different policies and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3085 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
A
AmandaReid solo_traveller gb
10
Excellent studio style hotel room, very convenient for city centre
Pros:

Very comfortable stay. Very close to the city centre, but felt very quiet. It was less than 10 minutes walk to the historic city centre.

2026-06-13 via Nuitee
H
H solo_traveller gb
10
2026-06-09 via Nuitee
J
Julie couple gb
10
Pros:

Great apartment fitted with everything we needed and spotlessly clean. Warm welcome at reception. Perfectly located a 10 minute walk from the centre of town and a bonus to have on site parking.

Cons:

Nothing.

2026-06-09 via Nuitee
K
Kirsty family_with_children gb
10
Pros:

Bright, modern and spacious room. Lovely bathroom with great shower. Good kitchenette, and we were able to sterilise our baby’s bottles in the microwave which made our first trip away with her so much easier. Onsite parking was really helpful. Great location on the river, and a quick walk away into the city centre.

Cons:

N/A - I would definitely stay here again.

2026-06-09 via Nuitee
I
irene solo_traveller gb
8
Pros:

Super modern aparthotel. Cooking facility. Free croissants and coffee for breakfast. Quiet Riverside location. Easy fairly level walk into York centre.Great shower and comfy large king sized bed. Outdoor space to enjoy in the evening.

Cons:

PAYABLE parking

2026-06-08 via Nuitee
D
Darran solo_traveller gb
10
York wknd away
Pros:

Situated right next to the river

2026-06-08 via Nuitee
L
Lauren couple gb
10
2026-06-07 via Nuitee
C
Charmini solo_traveller au
10
2026-06-06 via Nuitee
D
Dawn couple gb
7
A perfect little gem to explore York!
Pros:

The property was in a beautiful, quiet location on the river perfect for an evening stroll into York. We were lucky to be there during the heatwave so felt like being abroad! The room was spacious and kitchen was convenient for making Tea/Coffee and a fridge to chill the evening beverages! The bathroom was fabulous with a huge mirror and a lovely shower. Staff were amazing and friendly and always gave our little dog a cuddle when we arrived in the reception area. Free Coffee and pastries were very much appreciated in the morning on our early stroll walking the dog. Would definitely recommend to anyone wanting to explore York but you need more than 3 days, it’s huge!!! We will be back! ;)

Cons:

We booked a room with a balcony so I assumed we could utilise it in the sunshine and sit out of an evening but were unable to place furniture on it and it was very narrow and overlooked a road and other rooms, not what I expected. Wouldn’t bother paying extra for it next time, a river view the other side would have been nicer! No welcome pack, usually you get some biscuits/ milk and maybe some washing up liquid etc when you stay at apartments and only one dishwasher tablet for our 4 day stay!

2026-06-06 via Nuitee
M
Megan couple au
10
Pros:

Location and they offered croissants for breakfast

Cons:

NA

2026-06-05 via Nuitee
L
L.Walchy solo_traveller gb
9
Anniversary Break 😁
Pros:

Great location, friendly staff, very spacious, comfortable, modern apartment with good amenities & facilities on site. Beautiful entrance, reception & foyer with complimentary coffee & croissants in the morning. Slept well, comfortable bed & was quiet in the evenings.

Cons:

Loved it all really & difficult to fault.

Small issue with the heating/aircon & the room was very warm. Slept on the bed as too hot to cover. Informed staff who explained the whole floor was experiencing errors with the aircon, we opened the windows to manage.

Paying £15 a day for parking on top of the cost of the room seemed a little excessive. But I understand York is a popular tourist spot & parking is premium.

2026-06-05 via Nuitee
K
Karina couple nz
9
2026-06-04 via Nuitee
W
Wyllie-Martin couple gb
8
Pros:

The Location was great

Cons:

The bed was uncomfortable

2026-06-02 via Nuitee
H
Hosie couple gb
10
Pros:

Lovely 24/7 staff and great amenities, amazing location too!

Cons:

Floor in room was a little bit dirty/ could use a mop - only complaint!

2026-06-02 via Nuitee
G
Gavin solo_traveller gb
7
2026-06-01 via Nuitee
J
Janice solo_traveller gb
10
Pros:

3rd time we have stayed, excellent..

2026-05-30 via Nuitee
A
Anne solo_traveller au
8
I remitted my 2 day stay at Roomzz
Pros:

A quiet location 15 min walk to town centre. Good size room and bed, and the bathroom was also a good size with very good water pressure

2026-05-30 via Nuitee
L
LPH83 solo_traveller gb
10
4 night stay
Pros:

The hotel was spotlessly clean in the communal areas and our room. Our room was very clean and the bed was comfy. We had a studio for two of us and there was plenty of room to move about. The staff were very helpful and friendly and the free croissants and hot drinks in the morning were an added bonus.

Cons:

We had a couple of things lacking in the kitchen like a a jug, a larger saucepan and wasn't really anywhere to eat food we cooked. A small two seater table would probably work well.

2026-05-29 via Nuitee
F
Fiona solo_traveller au
9
Great location
Pros:

The location was great, the apartment was really good, we had everything we needed

2026-05-28 via Nuitee
couple gb
9
2026-05-26 via Nuitee