The Historic Brookstown Inn, Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (947 reviews)
200 Brookstown Avenue , Winston-Salem , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Historical charm
Cons:
Issues with room layout
Cleanliness concerns

Categories

Cleanliness
8.48
Some reviews indicated issues with the room not being as pictured, suggesting potential cleanliness concerns.
Service
9.45
Numerous reviews highlighted friendly and accommodating staff, contributing positively to the experience.
Location
9.69
The hotel's historical location received frequent praise for its charm and convenience.
Room Quality
8.94
Generally positive sentiments about the rooms, though some guests mentioned layout issues.
Amenities
9.47
Great amenities such as breakfast quality and complimentary drinks were frequently praised.
Value for Money
8.43
Some guests felt that while the quality was good, there could still be improvements for a better value.
Food and Beverage
9.48
Breakfast and bar offerings received positive feedback from many guests.
Overall Experience
9.65
Most guests expressed high satisfaction with their stay, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Charming Inn with Southern Hospitality

Delightful Amenities: Enjoy a hot breakfast, wine, and cheese evenings. Rooms feature cable TV, refrigerator, and microwave, some with hardwood floors and exposed brick walls.

Relax and Unwind: Stay active in the fitness center, indulge in cookies and milk before bed. On-site parking available for convenience.

Convenient Location: Just minutes away from Old Salem Museums and Gardens, shopping at Hanes Mall, and Salem Lake for fishing. Book your stay at The Historic Brookstown Inn for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 947 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.69
Room Quality: 8.94
Amenities: 9.47
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
A
Alex • solo_traveller • us
10
2026-06-19 • via Nuitee
K
Karen • couple • us
10
Wonderful
Pros:

Beautiful facility.

2026-06-19 • via Nuitee
I
Integral Reiki Center for Healing • extended_group • us
9
I am working hard to establish my retreat offering and the Inn and the attractions are perfect.
Pros:

The room size, decor, breakfast, staff, parking, location, amenities, excellent! I was scouting for a location to bring a group for a retreat I'm planning and it fits in nicely with my needs. The breakfast is so great, and the happy hour and milk and cookies, although not my bag, sure are nice things to advertise for retreat guests - having everything you might want is nice. The patio and outdoor spaces, proximity to restaurants and Old Salem and even downtown is great. it's easy to find and get to from the highway and you don't have to deal with downtown traffic. The historical context and motif is a plus. The staff were all unfailingly full of on-point Southern hospitality without being smarmy or inauthentic. Kudos to the management!

Cons:

The bed was comfortable but slightly lumpy. I can tolerate this but for my retreat I'd love to be able to tell my clients that the beds are extraordinarily comfortable. The coffee maker and offerings were wonderful, but I was there for 3 nights and the supplies were not replenished, though the room was cleaned daily. I didn't see a safe - that might be nice for longer-term stays so people can stow their laptop or jewelry, etc. The towels are wonderful but I always notice the scent of bleach and bleached towels leach moisture from your skin. As a healer, I want my clients to feel very nourished and soft, natural fragrance towels are preferred. None of these are deal breakers, though.

2026-06-13 • via Nuitee
M
Matt • family_with_children • us
9
Pros:

Very clean, large rooms, staff is helpful

Cons:

…

2026-06-10 • via Nuitee
J
Jordan • solo_traveller • us
8
2026-06-08 • via Nuitee
N
Neil • family_with_children • us
9
Very good stay
Pros:

Location

Cons:

Carpets

2026-06-08 • via Nuitee
J
Joseph • solo_traveller • us
10
Lovely Stay in the Heart of Winston-Salem
Pros:

This inn is so interesting! Simply beautiful rooms that were pristinely clean. We loved the wine and cheese hour as well as the cookies and milk for the kids. Would absolutely stay here again!

Cons:

Our TV was small and we couldn’t watch Netflix. That’s not why we were there though, so it wasn’t a big deal for us personally.

2026-05-26 • via Nuitee
T
tracy • couple • us
8
2026-05-25 • via Nuitee
K
Kelsey • extended_group • us
8
2026-05-25 • via Nuitee
T
thomas • couple • us
8
This is a great historic property close to Old Salem, great place to stay.
Pros:

Very unique property, clean and modern. The staff was friendly and knowledgeable.

Cons:

The room could have been darker in the morning, and the bed squeaked a little too much!

2026-05-22 • via Nuitee
K
Kathy • extended_group • us
10
Fabulous Stay
Pros:

The room was huge, and the breakfast was great!

Cons:

Nothing to complain about, it was a great hotel

2026-05-18 • via Nuitee
K
K9049TSveronicaf • Family
10
Super Stay
Pros:

Very beautiful hotel. Kept up very well. Our room was very spacious. Beds wer wonderful. Parking available. Quieter with local diners and bakeries around. Would stay here again.

2026-05-11 • via Tripadvisor
S
Sharon • couple • us
9
Loved this property!
Pros:

LOVE love all the charming details of this repurposed old brick building from the beautiful courtyard to the lovely dining area. Staff is helpful. Would definitely stay here again. Nice restaurants nearby.

Cons:

Being an old building, there are some quirks- but nothing that impacted our stay.

2026-05-11 • via Nuitee
C
Christopher • couple • us
10
2026-05-09 • via Nuitee
G
Gus • couple • us
9
Pros:

Great location and easy walking to restaurants and Old Salem.

2026-05-09 • via Nuitee
• solo_traveller • ch
8
2026-04-30 • via Nuitee
P
Peter • couple • us
10
Good experience
Pros:

Style of room. Simple food. Interesting decor.

Cons:

Paid too much through Hotels.com

2026-04-27 • via Nuitee
D
Debbie • couple • us
8
Quaint & relaxing spotp
Pros:

The historical atmosphere was unique and interesting. Found it to be a good location. Nice courtyard and lounging area (although a bit dark). The “cotton mill bar” area was especially nice! Nice breakfast except for rotten bananas on display!

Cons:

The room was very large & spacious but sparsely furnished. Room should have had a sitting area to utilize the space. Old bathtub showers need grab bars in my opinion but the shower head was good.
Desk staff at my arrival & departure was not welcoming; just functioning.

2026-04-24 • via Nuitee
W
Warren • extended_group • us
10
Best place to stay in Salem winston
Pros:

The breakfast was perfect. So many options. Delicious food and great coffee. Staff was exceptional. We loved the outside grounds and the historical significance of the hotel. Would definitely stay again. Great location as well.

2026-04-24 • via Nuitee
D
Darren • solo_traveller • gb
9
2026-04-23 • via Nuitee