The Historic Brookstown Inn, Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (938 reviews)
200 Brookstown Avenue , Winston-Salem , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Historical charm
Cons:
Issues with room layout
Cleanliness concerns

Categories

Cleanliness
8.48
Some reviews indicated issues with the room not being as pictured, suggesting potential cleanliness concerns.
Service
9.45
Numerous reviews highlighted friendly and accommodating staff, contributing positively to the experience.
Location
9.69
The hotel's historical location received frequent praise for its charm and convenience.
Room Quality
8.94
Generally positive sentiments about the rooms, though some guests mentioned layout issues.
Amenities
9.47
Great amenities such as breakfast quality and complimentary drinks were frequently praised.
Value for Money
8.43
Some guests felt that while the quality was good, there could still be improvements for a better value.
Food and Beverage
9.48
Breakfast and bar offerings received positive feedback from many guests.
Overall Experience
9.65
Most guests expressed high satisfaction with their stay, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Charming Inn with Southern Hospitality

Delightful Amenities: Enjoy a hot breakfast, wine, and cheese evenings. Rooms feature cable TV, refrigerator, and microwave, some with hardwood floors and exposed brick walls.

Relax and Unwind: Stay active in the fitness center, indulge in cookies and milk before bed. On-site parking available for convenience.

Convenient Location: Just minutes away from Old Salem Museums and Gardens, shopping at Hanes Mall, and Salem Lake for fishing. Book your stay at The Historic Brookstown Inn for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 938 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.69
Room Quality: 8.94
Amenities: 9.47
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
T
thomas • couple • us
8
This is a great historic property close to Old Salem, great place to stay.
Pros:

Very unique property, clean and modern. The staff was friendly and knowledgeable.

Cons:

The room could have been darker in the morning, and the bed squeaked a little too much!

2026-05-22 • via Nuitee
K
Kathy • extended_group • us
10
Fabulous Stay
Pros:

The room was huge, and the breakfast was great!

Cons:

Nothing to complain about, it was a great hotel

2026-05-18 • via Nuitee
K
K9049TSveronicaf • Family
10
Super Stay
Pros:

Very beautiful hotel. Kept up very well. Our room was very spacious. Beds wer wonderful. Parking available. Quieter with local diners and bakeries around. Would stay here again.

2026-05-11 • via Tripadvisor
S
Sharon • couple • us
9
Loved this property!
Pros:

LOVE love all the charming details of this repurposed old brick building from the beautiful courtyard to the lovely dining area. Staff is helpful. Would definitely stay here again. Nice restaurants nearby.

Cons:

Being an old building, there are some quirks- but nothing that impacted our stay.

2026-05-11 • via Nuitee
G
Gus • couple • us
9
Pros:

Great location and easy walking to restaurants and Old Salem.

2026-05-09 • via Nuitee
C
Christopher • couple • us
10
2026-05-09 • via Nuitee
• solo_traveller • ch
8
2026-04-30 • via Nuitee
P
Peter • couple • us
10
Good experience
Pros:

Style of room. Simple food. Interesting decor.

Cons:

Paid too much through Hotels.com

2026-04-27 • via Nuitee
W
Warren • extended_group • us
10
Best place to stay in Salem winston
Pros:

The breakfast was perfect. So many options. Delicious food and great coffee. Staff was exceptional. We loved the outside grounds and the historical significance of the hotel. Would definitely stay again. Great location as well.

2026-04-24 • via Nuitee
D
Debbie • couple • us
8
Quaint & relaxing spotp
Pros:

The historical atmosphere was unique and interesting. Found it to be a good location. Nice courtyard and lounging area (although a bit dark). The “cotton mill bar” area was especially nice! Nice breakfast except for rotten bananas on display!

Cons:

The room was very large & spacious but sparsely furnished. Room should have had a sitting area to utilize the space. Old bathtub showers need grab bars in my opinion but the shower head was good.
Desk staff at my arrival & departure was not welcoming; just functioning.

2026-04-24 • via Nuitee
D
Darren • solo_traveller • gb
9
2026-04-23 • via Nuitee
T
Tracey • solo_traveller • us
10
We stayed three nights. I really enjoyed the area. I felt very safe. I love anything historical.
Pros:

I loved how spacious our room was. It was a lovely location. All the staff is so helpful.

2026-04-23 • via Nuitee
T
T4948GKmelanieh • Family
10
A Gem in the Heart of Winston Salem
Pros:

Unfortunately, my daughter has to routinely go to Brenner’s Children Hospital for tests and treatment. Thankfully, we found The Historic Brookstown Inn. This is a gem of a place - always clean and accommodating. This hotel has a nice homey feel to it, which is a comfort to my daughter. The little touches set it apart, like complimentary wine and cheese in the evening, milk and cookies at night, and a nice hot breakfast in the morning. It’s also within walking distance of Old Salem, which my daughter enjoys seeing; again, something to take her mind off all the tests and procedures at the hospital. What truly makes this Inn top-notch is its amazing staff. The manager, Aaron, really cares about their clientele and goes above and beyond to ensure they have the best stay. He’s always helped me with early check in and late checkouts to work around hospital visits, and personally makes sure my family has a wonderful room. My daughter loved their mascot cat, Sally, and was so sad when she died. So, she was delighted when Aaron said they were hoping to obtain a new cat. Another standout staff member is Misty. We met her last year at the wine and cheese reception. She was serving again last week during our stay, and was friendly and helpful, as always. Misty is so kind and always shows compassion about our daughter and the illness she’s dealing with. There are a lot of places to stay in Winston Salem, but as long as The Historic Brookstown Inn has a staff like this, who puts customers first, this will always be where we will stay, and will recommend to others.

2026-04-22 • via Tripadvisor
A
Andrew • family_with_children • us
10
Great stay, location. Will come again.
Pros:

Traveled with our daughter and the two story room made it more conducive to getting dressed etc in the morning.

Cons:

TV remote wasn’t working, but it was not that big of a deal. Room was still great.

2026-04-14 • via Nuitee
B
brandij613 • Family
10
The best hotel out soccer team has ever stayed at!
Pros:

Our whole soccer team stayed here (14/15 year old girls) and we all loved it! The staff was super nice and accommodating, and the area is filled with walkable places to eat. The girls will be talking about this hotel for a long time. We had so much fun!

2026-04-13 • via Tripadvisor
M
mary • solo_traveller • us
10
Pros:

This place is beautiful. The rooms are massive. The property itself is adorable.

2026-04-13 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-04-11 • via Nuitee
R
RVMillman • Couples • Raleigh, North Carolina
8
All things just south of downtown Winston-Salem
Pros:

Always a relaxing visit going back in time to enjoy the Brookstown Inn, Old Salem and the comforting Salem Cemetery. All within easy walking distance. Di Lisio Italian is across the street with a delicious menu and the Camino & Bobby Boy bakeries are nearby. And the Winston-Salem visitor center is located on the Brookstown Inn property. All around a great inn for a lot of things Winston-Salem.

2026-04-08 • via Tripadvisor
B
Brandy • family_with_children • us
10
2026-04-05 • via Nuitee
S
susanhG47PP • Family
10
A peaceful oasis
Pros:

This is our second stay at the Brookstown. We love the peaceful and historic atmosphere. The unique touches of a wine and cheese hour and cookies and milk in the evening make it special. The evening we were there, they ran out of cookies 15 minutes after they were scheduled to be set out. When I said something to the person at the front desk, he seemed put out, and said it would take 40 minutes to make more. Other than that, we enjoyed our stay, and will return when we’re back in Winston Salem.

2026-04-04 • via Tripadvisor