Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Superb breakfast
Cons:
Cleanliness issues
Room quality complaints
Value for money concerns

Categories

Cleanliness
7.36
Several mentions of lack of cleanliness and maintenance issues in rooms.
Service
10
Consistently praised for friendly and helpful staff.
Location
9.83
Noted for being in a quiet location close to the center.
Room Quality
6.87
Room quality received mixed feedback, with some stating inadequacy.
Amenities
9.32
Amenities like the breakfast and spa received positive remarks.
Value for Money
7.85
Some complaints about high prices not aligning with the quality.
Food and Beverage
9.81
Breakfast highlighted as excellent and well-received.
Overall Experience
9.36
General experience was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Luxurious Accommodation with Classic Style
Experience the charm of a Norman façade and English classic style at Grand Hotel Normandy. Just minutes away from Market Square and the Belfry of Bruges, our hotel offers modern rooms with free WiFi, LED TVs, and elegant décor.

Relaxation and Wellness Amenities
Indulge in our indoor swimming pool and fitness area to unwind after a day of exploring Bruges. Enjoy a continental breakfast with a variety of dishes and unwind at the bar with local Belgian beers, especially by the fireplace in winter.

Convenient Location and Nearby Attractions
Located near popular squares, restaurants, and bars, our hotel offers easy access to Bruges Railway Station and top attractions like the Chocolate Museum. Book your stay at Grand Hotel Normandy for a memorable experience in Bruges.

Important information:

Children over the age of 3 can only be accommodated in the Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.8
Based on 9932 reviews
Cleanliness: 7.36
Service: 10
Location: 9.83
Room Quality: 6.87
Amenities: 9.32
Value for Money: 7.85
Food and Beverage: 9.81
Overall Experience: 9.36
E
Elizabeth • couple • gb
8
2026-10-31 • via Nuitee
E
emilie • extended_group • fr
10
Une adresse exceptionnelle
Pros:

L’accueil , le personnel, la propreté de l établissement , le biffet du petit dej , la piscine

2026-10-31 • via Nuitee
S
Saleigh • family_with_children • za
10
Pros:

Pool

Cons:

Parking

2026-10-31 • via Nuitee
F
fred • couple • be
10
un séjour parfait et exceptionnel
Pros:

Un acceuil somptueux, une belle surprise d'anniversaire dans la chambre, du personnel d'un extrème gentillesse, attentive, bienveillante, dommage qu'on ne poeut pas mettre 15 sur 10. Un petit déjeuner parfait. Il y a très longtemps que j'ai eu un séjour aussi agréable. merci le Grand Hôtel

2026-10-31 • via Nuitee
M
Malgorzata • solo_traveller • nl
10
Pros:

Super friendly staff and good facilities

2026-10-30 • via Nuitee
L
Laurine • family_with_children • fr
10
Pros:

L'emplacement près du centre de Brugges, la piscine la salle de sport et petit déjeuner excellent

Cons:

Chambre petite, baignoire petite

2026-10-30 • via Nuitee
J
Joséphine • family_with_children • fr
10
Parfait, nous reviendrons
Pros:

Parfait, petites intentions dès l’arrivée et jusqu’au départ

Cons:

Ras

2026-10-30 • via Nuitee
V
Valerie • solo_traveller • fr
9
Pros:

La décoration, l’accueil et la disponibilité du personnel
La chambre confortable
La piscine superbe et les équipements sportifs

2026-10-30 • via Nuitee
R
Rainer • couple • de
7
In anderem Zimmer gerne wieder
Pros:

Die Lage zur Innenstadt wie erwartet, kein Straßenlärm, sehr gutes Frühstück

Cons:

Als „klein“ angekündigt, eher sehr klein, da kaum 20 Zentimeter zwischen Wand und Bett.
Badezimmertür aus Milchglas, aber nachts doch das ganze Zimmer erleuchtend. Zudem nicht ganz dicht, sodass der durchgängig durchaus laut laufende Dunstabzug besonders nachts störte.

2026-10-30 • via Nuitee
F
François • family_with_children • be
10
2026-10-30 • via Nuitee
S
Susan • couple • gb
10
Good location friendly staff and excellent facilities
Pros:

Good location friendly staff with excellent facilities

Cons:

Nothing

2026-10-29 • via Nuitee
S
Soha • extended_group • de
9
2026-10-29 • via Nuitee
D
Daniela • family_with_children • ar
10
2026-10-28 • via Nuitee
M
Mike • couple • gb
8
Comfortable friendly hotel in a good location for the centre of Brugge
Pros:

Great location about 10 mins walk from the centre of the town. Situated on the main road but there are a few car spaces at the back you can book but pay more for. Hotel room was lovely and huge bed. No view but that was fine we didn't want one. Bathroom was good and shower worked well. Lovely little touches like eye mask, small wine, mini bar and chocolates etc. TV worked fine but lacked decent cable access. Breakfast was good v busy in the morning. No food available after that which was a little surprising but there is a million restaurants and bars a short walk away. We love Brugge and its vibe but its getting v expensive as is much of Europe nowadays. Seek out smaller less populated bars and restaurants for decent service and value for money. Most of the obvious tourist groups go to the square where its all v expensive and sammy. Bar is open all day however in the hotel. Pool was nice to have a dip in.

Cons:

Nothing really. A small snacks or dinner option if Im fussy. Parking is tight in Brugge so be aware of that if driving.

2026-10-28 • via Nuitee
A
Asia • family_with_children • gb
10
2026-10-28 • via Nuitee
J
Jan_Husum • family_with_children • de
9
Sehr schönes Hotel direkt an der Altstadt
Pros:

Das Zimmer war sehr ruhig und groß. Das Personal war durchweg sehr freundlich.
Sehr schön waren die Pralinen.
Das Hotel liegt sehr zentral, das Zentrum ist fußläufig erreichbar.

Cons:

Die beim Hotel vorhandenen Parkplätze sind von der Anzahl her wenige, eng und die Zu- und Abfahrt gestaltet sich für alles, was größer ist als ein Fiesta, schwierig. Besser und billiger und vom Hotel nur ca. 300m entfernt ist die Tiefgarage 't Zand. An der Straße kann man entweder nicht parken oder nur kostenpflichtig.

2026-10-28 • via Nuitee
K
Kirsten • couple • de
9
2026-10-28 • via Nuitee
N
Necat • couple • tr
7
Genel olarak fena sayılmaz
Pros:

Genel olarak temiz ve iyi konumluydu

Cons:

Oda sıcaklığını ayarlayamadık . Soğuktu ve istediğimiz sıcaklığı sağlayamadılar

2026-10-28 • via Nuitee
V
valerie • family_with_children • be
8
2026-10-28 • via Nuitee
N
nicola • family_with_children • gb
10
We had a wonderful stay, great location, very friendly staff too. Thank you for a great stay
Pros:

We loved the breakfast there was a fantastic variety, friendly staff and the pool.

Cons:

Nothing

2026-10-28 • via Nuitee