ANA Crowne Plaza Hotel Kushiro by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (297 reviews)
Nishiki-cho 3-7 , Kushiro , jp
+81 154-31-4111

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Decent food options
Cons:
Cleanliness issues
Parking difficulties
Price might be high for some

Categories

Cleanliness
7.8
Some reviews mention dirtiness in rooms and bathrooms.
Service
9
Staff are frequently praised for being friendly and helpful.
Location
9
Multiple reviews highlight the great location with sea views and proximity to attractions.
Room Quality
8.5
Rooms are described as clean, comfortable, and spacious.
Amenities
8.5
Well-stocked amenities and good facilities mentioned.
Value for Money
7.5
Some reviews state that the price does not align with the quality of services provided.
Food and Beverage
8.5
Breakfast quality and selection received positive comments.
Overall Experience
8.4
Overall enjoyment noted, with some caveats about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:49

Property Description

Luxurious Accommodations
Experience contemporary rooms at ANA Crowne Plaza Hotel Kushiro, featuring free Wi-Fi, LCD TV, and private baths. Enjoy spacious accommodations with a cream and pastel decor, some offering stunning ocean or river views.

Convenient Location
Located next to Fisherman’s Wharf and just a 5-minute drive from JR Kushiro Train Station, our hotel offers easy access to popular attractions like Kobunkan, Lake Harutori, and Kushiro Museum.

Dining Excellence
Indulge in a variety of culinary delights at our two restaurants and bar. Start your day with a delicious breakfast buffet, savor pasta dishes for lunch, and enjoy Western specialties for dinner. Don't forget to unwind with a cocktail at Begins Bar or opt for room service for a cozy night in.

Book your stay at ANA Crowne Plaza Hotel Kushiro for a memorable and comfortable experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUH

Location

Guest Reviews

8.4
Based on 297 reviews
Cleanliness: 7.8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.4
国裕 • solo_traveller • jp
6
Cons:

部屋にゴミが落ちていた。
チェックインの際に時間がかかりすぎ、料金説明も間違っていたりした。

2026-08-26 • via Nuitee
W
Wenhsiang • couple • tw
8
有地下停車場很方便，離餐廳區有點遠，癮君子要自行到LAWSON吸煙飯店無吸煙室。離車站比較遠
Pros:

飯店就港邊，房間可以看到港邊的景色。有地下停車場。附近有巴士站，裡面有幾間餐廳。靠近河邊，晚上可以散步，也很靠近有名的端爐燒

Cons:

地下停車場通往飯店的門應該改成電動門而非拉門，對於拖行李的旅客不方便。飯店附近有便利商店，方便採買。飯店所在不是餐廳聚集處，有餐廳需求，需要走一下到另一區。癮君子注意，飯店無吸煙室

2026-08-26 • via Nuitee
Y
yun • solo_traveller • us
8
2026-08-25 • via Nuitee
M
madamoctopus • solo_traveller • kr
8
Pros:

식사와 식당의 전망이 참 좋았던 곳입니다.

Cons:

시설이 너무 낙후되서 90년대로 시간 여행한 듯한 느낌입니다. 호텔 상태에 비해서 성수기 요금이 너무 불합리합니다. 비수기와 비교하면 말도 안되는 가격입니다.

2026-08-24 • via Nuitee
I
ichiro • couple • jp
6
2026-08-22 • via Nuitee
O
OSAMU • couple • jp
8
せっかくのいい印象が、壊されたのは残念
Pros:

レストラン藤のシェフ並びに
サーブしていただいたスタッフ
の対応は素晴らしいと思います。

Cons:

レストランデルドナードの料理の順番並びに料理の出し方に問題がありました。
改善を要望いたします。

2026-08-19 • via Nuitee
H
HIROSHI • extended_group • jp
5
Pros:

古さを感じた

2026-08-18 • via Nuitee
W
Wolfgang • couple • de
9
2026-08-16 • via Nuitee
W
Wing Sheung • solo_traveller • nl
7
Pros:

The location is great. It is right next to the Nusamai Bridge and Fisherman's Wharf Moo, some of the most famous attractions in the city. It is also close to a Lawson store and a decent robatayaki restaurant. It also claims to be 100% carbon-free.

Cons:

The air conditioning in the room us very weak. It is still very hot even if the lowest 18 degrees setting is used.

2026-08-16 • via Nuitee
けん • solo_traveller • jp
5
立地重視の人向け　2025から運営変わった
Pros:

立地に尽きる　空港までのバス停　フィッシャーマンズMOO　釧路港まで徒歩3分　眺めが良い　

Cons:

①朝食は3300円だがもっと頑張って欲しい　花火大会ということもあるのか他の方が書いていた刺身なんかないし、ジュースは果汁100%ではなく水で薄めた感じ　カップ入りのデザートは果物と野菜をミキサーに入れ浮いた食物繊維の部分でなにこれ？　魚の切り身は冷えて固く骨がある　マトンの肉は臭くて固く海老とインゲンの炒め物は味が薄い　②狭い部屋しか残っていなかったがキャリーケースを広げるのに一苦労

2026-08-12 • via Nuitee
K
kakiage • family_with_children • jp
3
Pros:

無い

2026-08-12 • via Nuitee
H
Hitoshi • couple • jp
8
2026-08-10 • via Nuitee
M
Martine • extended_group • fr
6
Peu courtois surtout du au fait que Perone parle anglais ou ne veut parler
Pros:

L’emplacement principalement belle situation sur la mer et central

Cons:

Arrivée à 17h les chambres n’étaient pas prêtes et même pas un mot d’excuse et ils font remarquer que le Check out est impératif à 11….

2026-08-08 • via Nuitee
S
Sang Cheol • couple • kr
9
Good location.
Pros:

아침식사 음식 하나하나 다 정깔하고 맛있었어요.

2026-08-06 • via Nuitee
Y
YaWen • solo_traveller • tw
8
2026-08-06 • via Nuitee
H
hiroshi • extended_group • jp
6
まずまず
Pros:

ロケーション、清潔感

Cons:

スタッフの態度

2026-08-05 • via Nuitee
M
masayuki • couple • jp
8
Pros:

部屋が広く展望が良かった。洗面所がトイレと別でよかった。又泊まりたいです。

2026-08-04 • via Nuitee
A
Ann Melody • couple • au
10
Most enjoyable hotel, came for the red cranes-we were lucky to see them in August!!
Pros:

Clean modern hotel, lovely staff, near Fish markets with restaurants & famous bridge to watch the sunset. Great water view, nice to have a laundry room.

Cons:

Parking cost could have been complimentary!!

2026-08-03 • via Nuitee
P
Paul • extended_group • au
10
Great location! Room was great, a good size and very reasonably priced!
Pros:

It was only a short stay but the hotel was well located and convenient to everything.

The room was a really good size and the staff were very friendly.

Cons:

N/A

2026-08-02 • via Nuitee
S
Shigeru • couple • jp
7
釧路の港の風景と海産物がすぐ目の前に
Pros:

港の景色がよかった

2026-07-20 • via Nuitee