The Business Inn

Hotels
8.8 (13285 reviews)
180 Maclaren Street , Ottawa , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Clean and adequate breakfast
Cons:
Small breakfast area
Inconsistent room quality
Noise from air conditioning

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness positively, but one noted lax cleaning standards.
Service
9.23
The service was frequently highlighted as friendly and helpful.
Location
9.27
The location was praised for its convenience to main attractions.
Room Quality
8.22
Some reviews mentioned the room's comfort, though there were concerns about bedding.
Amenities
8.75
Amenities were deemed adequate, but some found the gym lacking.
Value for Money
8.71
Overall value is considered fair for the facilities provided.
Food and Beverage
8.76
Food quality was reported as good, with a variety at breakfast.
Overall Experience
9.23
General sentiment was very positive, with many considering it a good option.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:29

Property Description

Unique Business Inn Experience

Convenient Amenities: Enjoy free WiFi, complimentary continental breakfast, and fully equipped kitchenettes in every suite.

Entertainment and Comfort: Relax with a 46-inch flat-screen TV, computer with printer, and premium bedding for a restful stay.

Additional Perks: Take advantage of free laundry facilities, 24-hour fitness room, and proximity to shops and dining options.

Book your stay now for a seamless blend of comfort and convenience at The Business Inn!

Important information:

Please note this property does not accept cash deposits.

The credit card used at the time of the booking must be presented by the cardholder upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 13285 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
D
Daniel couple ca
10
Pros:

Huge room, had a living room with 2 couches and at least a 60 inch tv. Dining area with a large table that could seat 6. Full kitchen with apartment size fridge and stove. Very comfortable king size bed in a large bedroom. Great location, about 1 KM from the parliament buildings. Lots of restaurants (about 30) within 2 blocks of the hotel. Busy area to walk around, it felt very safe to walk around because there is a lot of people walking around. Very clean room and the included breakfast had a large variety of good hot and cold food. I would definitely stay there if I ever come back to Ottawa.

Cons:

The only negative is there is not a safe in the room to lock up valuables.

2026-05-30 via Nuitee
B
benjamin solo_traveller il
8
Cons:

המלון ממוקם ברחוב הראשי.. היה רעש של מכוניות והולכי רגל

2026-05-30 via Nuitee
H
Howard solo_traveller ca
9
Nice place
Pros:

The staff were extremely friendly and helpful. The room was enormous and well equipped. The breakfast is quite good for a value hotel. The staff are really what sets this place apart. The clearly want you to have a good day.

Cons:

The decor is a bit odd. Good quality, not cheap, but not really to my taste.

2026-05-30 via Nuitee
A
Anne solo_traveller mx
9
Pros:

Great location

2026-05-30 via Nuitee
D
Danlin couple ca
8
Great location and value, home away from home for business travellers that need an extended stay
Pros:

The breakfast is one of the best I've had at budget accommodations; there is something for everyone. Despite this being an older property, my dust allergy did not flare up; this tells me they keep it very clean, including the old carpet. There are unadvertised perks - free parking at a sister lot if the onsite paid parkade is full, a discount if you turn down housekeeping service, etc. Our room was fully equipped with a computer, printer, garment steamer, iron and ironing board, full fridge and kitchen. Huge room and big windows, lots of space and sunlight. This is a great place for business travellers.

Cons:

It was a little weird to see a full kitchen but no pots and pans.

2026-05-30 via Nuitee
B
Bhavesh couple ca
9
2026-05-29 via Nuitee
J
Jude family_with_children gb
9
Excellent and inexpensive central Ottawa place to stay
Pros:

Inexpensive, great facilities for the price, central location, friendly and efficient staff, luggage storage. Would definitely stay again if visiting the area.

Cons:

Breakfast room was a bit basic, and noisy. But great to have brekkie included! So only a minor grumble.

2026-05-29 via Nuitee
N
Niamh couple ie
8
Hotel in great location, great amenities and super friendly staff.
Pros:

The reception staff were the friendliest we have met on our three week Canada tour.
Absolutely loved that you offered free washing and drying facilities but also that you had so many machines, often hotels have one to two that you have to get the timing right to find one available, after three weeks of travelling this was brilliant!
The room was spacious, clean with an extra large bed. Large balcony with ash tray for those who do smoke.

Cons:

Unfortunately for us the pillows were a disaster which then affected our sleep but this is a personal preference thing.
The rooms could do with a little revamp as somewhat dated, but given the size and cleanliness we were happy anyway.

2026-05-29 via Nuitee
C
Christophe Fossard solo_traveller fr
9
Pros:

Nice apartment.
Very nice people at the reception
Breakfast buffet ok.

Cons:

Breakfast restaurant is not nice.
The hotel can look more moderne.

2026-05-29 via Nuitee
O
Olivia family_with_children ca
9
Amazing
Pros:

Loved location, size of the apartment and cleanliness as well great staff.

Cons:

The hot water takes a while to kick in. But nothing awful.

2026-05-29 via Nuitee
C
Christophe solo_traveller fr
8
Bien
Pros:

La gentillesse de l’accueil

Cons:

Le petit dejeuner de type industriel servi dans des boites en plastique

2026-05-29 via Nuitee
W
Winther extended_group dk
9
2026-05-29 via Nuitee
J
JOHN solo_traveller fr
8
Pros:

Très bien situé nous sommes très satisfaits

Cons:

Emplacement et chambre spacieuse

2026-05-29 via Nuitee
O
Olivier couple ca
10
Great value, location and service!
Pros:

Is it new and modern? No! But does it make up for it with good value, great equipments, smart tweaks and great service? Definitely!
It offers a large room and a convenient location in the city. The staff is friendly, the breakfast is included, and there’s nothing missing from their offering. Great value.

2026-05-29 via Nuitee
A
anna solo_traveller ua
10
Pros:

Location was perfect, room was spacious and felt like home! It was super clean! The stuff was amazing, special thanks to Peter, who was extremely welcoming and sweet!

Cons:

The length of the stay, but it's on me, lol

2026-05-29 via Nuitee
T
Tara solo_traveller ca
10
Great location, genuinely such a good street, price, and vibe.
Pros:

The room was huge, lots of space to move around. Amenities included all toiletries and even a steamer. It also has a full kitchen, making it really awesome!

Cons:

Elevators were a bit confusing, a couple more maps would help!

2026-05-29 via Nuitee
S
Surabhi solo_traveller ca
10
2026-05-29 via Nuitee
W
waynew140 Solo travel Hunlock Creek, Luzerne County, Pocono Mountains Region, Pennsylvania
10
17th Stay at this Downtown Inn- There is no where else that even comes close!
Pros:

From the friendly and supportive staff, to the parking options, to the room offerings to the prime location and the all you can eat, buffet breakfast, you cannot beat this location for the price and quality! There is no where else that even comes close to the Business Inn!
I have been staying here since they opened, and they are always improving, so many nice touches like the background noise generators in the room. Now with an improved lobby area (both in terms of overall look to overall function to overall security). These staff are the most wonderful, competent and are always willing to assist.
I don't want to go anywhere else and I don't think you will either. Give them a try!
Tell them Wayne Wolfe Sent you! P.S. Try the Signature Suite.

2026-05-28 via Tripadvisor
O
OSCAR solo_traveller es
9
Enorme habitación muy cómoda.
Pros:

Habitación enorme y cómoda con buena ubicación. Buen desayuno

Cons:

Nada.

2026-05-28 via Nuitee
M
Mongui couple ca
10
Pros:

All good

2026-05-28 via Nuitee