Scandic Infra City

Hotels
Scandic
8.2 (1581 reviews)
Kanalvägen 10 , Upplands-Väsby , se

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Polite and attentive staff
Good breakfast options
Convenient location
Clean and spacious rooms
Great amenities
Cons:
Issues with room cleanliness
Confusing information from staff
High extra charges
Old furniture

Categories

Cleanliness
7.71
There were complaints about cleanliness in the rooms and lack of proper maintenance.
Service
8.68
The staff were generally polite and attentive, though some guests mentioned service issues.
Location
8.72
Convenient location for the purpose of the stay.
Room Quality
7.97
Rooms were mostly clean but some mentioned old furniture and a bad odor.
Amenities
8.2
Amenities like the pool and sauna received positive feedback.
Value for Money
7.96
Some guests felt pricing was high with additional costs for services.
Food and Beverage
7.71
Mixed reviews about the breakfast and dining options, with suggestions for improvement.
Overall Experience
8.68
Overall a pleasant stay with notable highlights despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:08

Property Description

Eco-Friendly Hotel with Tropical Indoor Garden
Experience Scandinavia's largest tropical indoor garden at this eco-friendly hotel, just a short drive from Arlanda Airport. Enjoy free WiFi and wellness facilities including a gym, pool, and sauna.

A La Carte Dining in a Tropical Oasis
Indulge in delicious meals and drinks from the à la carte menu in the hotel's restaurant and bar, nestled in an open atrium with a glass ceiling. Surround yourself with lush palm trees and a soothing waterfall as you dine.

Complimentary Shuttle Service and Family-Friendly Amenities
Conveniently located near European Route E4 and offering a free shuttle to Rotebro Station, this hotel caters to all guests. Families will appreciate the welcome presents for kids and the playroom with games and toys.

For a relaxing and convenient stay near both the airport and central Stockholm, book now!

Important information:

Please note that cash payments are not accepted at this property.

The shuttle bus operates between 07:10 and 17:50 on weekdays. Contact the property for more information about public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 250 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1581 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.72
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.96
Food and Beverage: 7.71
Overall Experience: 8.68
A
ALI family_with_children se
5
Pros:

As before. I have booked more than 19 times in this hotel. Very clean and very comfortable rooms

Cons:

Why has the price been doubled compared with one year ago?

2026-05-30 via Nuitee
F
Florence solo_traveller in
9
Pros:

Ok

Cons:

Prendre le shuttle à la station Rotebro ! Aucune indication !!! Pas un panneau, rien.

2026-05-29 via Nuitee
J
Jennie family_with_children se
10
Pros:

Jag och mitt barn har bott här flera gånger. Skönt att ha det man behöver under ett tak när man ska ha en liten mysig helg. Bad, middag(om man vill), mysig reception med fiskar. Frukosten har alltid varit bra.

2026-05-29 via Nuitee
H
Hans-Christian solo_traveller se
10
2026-05-29 via Nuitee
V
Vikaspartap solo_traveller de
4
2026-05-28 via Nuitee
V
Vikaspartap solo_traveller de
8
2026-05-28 via Nuitee
A
Anna-Lena couple se
9
2026-05-26 via Nuitee
C
Carina solo_traveller gr
9
Prima. Mooie binnentuin
Pros:

Net.
Warme lunch best ok. Niet super

Cons:

Waterkoker op de kamer. Elk kopje koffie kost sloot geld

2026-05-26 via Nuitee
S
Simon extended_group gb
10
Pros:

Another excellent stay at Infra City. Always a warm welcome, lovely room and excellent overall facilities. This visit did not disappoint - high standards are clearly important to this hotel, and are always upheld in my experience.

2026-05-26 via Nuitee
B
Birgit solo_traveller de
8
schönes Tagungshotel mit Flair!
Pros:

die Lage ist leider etwas weiter weg von Stockholm. Man fühlt sich gut aufgehoben in dem Hotel. Es wäre schön, wenn nachmittags Kaffee und Kuchen angeboten werden könnten, da es keinen Mittagstisch gibt. Des Essen ist sehr gut, die Preise okay.

2026-05-26 via Nuitee
S
Sebastien solo_traveller fr
7
2026-05-26 via Nuitee
A
Agnès couple fr
10
Super !
Pros:

Le cadre - le restaurant - le petit déjeuner -

Cons:

Le chauffage au sol et le fait de ne pas pouvoir ouvrir les fenêtres. Les oreillers sont trop petits

2026-05-26 via Nuitee
R
Ruth solo_traveller ch
7
Pros:

Gutes Konferenzhotel

Cons:

Wir hätten gerne einen Wasserkocher gehabt im Zimmer und mehr als zwei Gläser. Und da die Dusche unten das Wasser durchgelassen hat, wäre eine Fußmatte auch von Vorteil gewesen

2026-05-26 via Nuitee
M
Marie ange solo_traveller fr
8
Super équipements, confortable, très bon petit déjeuner
Pros:

Super équipements (sauna, piscine, salle de sport), très bon petit déjeuner.
Personnel agréable, chambre confortable

Cons:

Propreté de la salle de bain à revoir, c'est la 1ère fois que cela m'arrive dans cette chaîne, un petit loupé

2026-05-26 via Nuitee
V
Vera solo_traveller mt
8
2026-05-26 via Nuitee
P
Paula solo_traveller ch
9
very friendly staff & a outstanding breakfast
Pros:

beautiful & green!

Cons:

the architecture

2026-05-25 via Nuitee
E
Elbruz couple de
7
Pros:

nice plants and interieur design with the fish and the water

Cons:

no air ventilation in the rooms

2026-05-25 via Nuitee
G
Gabriele solo_traveller at
5
Unfriendly staff member
Pros:

The food was nice. The vegetation in the hall is impressive.

Cons:

I was on a conference the weekend 22.-24. of May situated in the hotel. Having paid extra 59€ for the lunch on Sunday, a staff ( short, dark long hair) refused me and my colleague in a very rude and loud way to have a seat in the restaurant, which was 2/3 empty with the argument that it is only for the speakers and volunteers and for potential lunch guests from outside. Well, the speakers and volunteers had already their seats, and obviously there are no extern lunch guests due to the remote location of the hotel. the seats and tables were not occupied by anybody else until the end of lunch
and staid unoccupied for the whole lunchtime. If I were the manger , I would definitely train this staff member . Or fire her.

2026-05-25 via Nuitee
S
Sharam couple se
10
⭐️⭐️⭐️⭐️⭐️
Pros:

⭐️⭐️⭐️⭐️⭐️

Cons:

⭐️⭐️⭐️⭐️⭐️

2026-05-25 via Nuitee
C
Carl-Erik couple se
9
Två bra konferensdagar
Pros:

Köket är mycket bra. God mat och tillmötesgående personal.
Mycket bra faciliteter överlag.
Perfekta miljön för konferenser.

Cons:

Extra betalt för tidig incheckning känns onödigt eftersom rummet var tillgängligt.
Dyr parkering.

2026-05-24 via Nuitee