Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Old facilities
Poor value for money

Categories

Cleanliness
8.1
Several reviews mentioned mold and unclean sheets, indicating poor cleanliness standards.
Service
9.6
Positive mentions of friendly and helpful staff across several reviews.
Location
9.1
Many highlighted the beautiful lake views and peaceful surroundings.
Room Quality
8.6
General comfort was noted; however, issues like old mattresses were mentioned affecting overall quality.
Amenities
8.1
Pool condition mentioned as outdated, impacting amenities rating.
Value for Money
7.6
Comments about the hotel's age and perceived dirtiness suggest poor value for the price.
Food and Beverage
9.1
Dinner experience was reported as decent, and breakfast was okay.
Overall Experience
8.6
Mixed experiences; overall enjoyment noted despite several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Lakeside Retreat

Scenic Beauty and Relaxation: Nestled on 6 acres by Lake Rotoiti, enjoy stunning views and relaxation in our outdoor pool, hot tubs, and sauna.

Gourmet Dining and Wine: Indulge in Modern New Zealand cuisine at The Grill Restaurant, complemented by a wide selection of local wines in our cozy bar.

Adventure and Excursions: Explore the area with our bike rentals, fishing charters, and trips to Manapouri Hot Pools. Free airport transfers make travel seamless.

Experience the perfect blend of luxury and adventure at VR Rotorua Lake Resort. Book now for an unforgettable getaway.

Important information:

All requests for late arrival (outside of opening hours) are subject to confirmation by the property. Please inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please inform VR Rotorua Lake Resort in advance if you want to use this service.

Please note that only booked number of guests are allowed to stay with us. All requests for late arrivals (outside of opening hours) are subject to confirmation by the property. You are requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please let the hotel know in advance if you want to use this service.

The property requires an NZD 250 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required upon your arrival. For further information contact the property using the contact details found on the booking confirmation.

Please note that there is a 3.15% surcharge applicable on all payments made through Credit Cards and PayWave.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for NZD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3881 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Myung Ho • solo_traveller • kr
5
Pros:

It's cheap.

Cons:

They painted the room and gave it to me. So very smelly. The worst is nobody's staying at the reception all the time, so I could not get into the room almost two hours before a staff coming by 11:00 pm.

2026-07-11 • via Nuitee
P
Pankti • extended_group • nz
7
2026-07-11 • via Nuitee
M
Myung Ho • solo_traveller • kr
3
2026-07-11 • via Nuitee
Y
Yafei • family_with_children • nz
6
酒店离市中心很远，家具设备陈旧
Pros:

床品干净，床舒服，空调很暖和

Cons:

淋浴喷头，马桶等太旧了，房顶有些漏墙皮，外面雨水槽一直嘀嗒水

2026-07-10 • via Nuitee
K
Karol • solo_traveller • nz
8
Great value for money
Pros:

Great value for money

2026-07-09 • via Nuitee
Y
Ybanez • couple • nz
10
2026-07-08 • via Nuitee
B
Ben • family_with_children • us
1
2026-07-07 • via Nuitee
C
Cara Lee Pewhairangi-lawton • solo_traveller • nz
10
Nick great manager
Pros:

Friendly staff, Nick the manager was great.

Cons:

Nothing

2026-07-07 • via Nuitee
J
jessica • solo_traveller • nz
8
Pros:

Lake views, bed was comfy very clean

Cons:

Didnt realise it was so far out, but in saying that still a great location

2026-07-07 • via Nuitee
L
Lovepreet & Ramandeep • solo_traveller • nz
6
Even though it was such a nice hotel, they didn't provide a toothbrush.
Pros:

View, room space, washroom.

Cons:

Even though it was such a nice hotel, they didn't provide a toothbrush. Overall, though, the view, room, and bathroom were good.")

2026-07-06 • via Nuitee
B
brierleye • solo_traveller • nz
3
Pros:

The hotel itself was lovely, lovely spot.

Cons:

The fact that when we booked (it was a gift) no one informed us that there was a function on that night and the restaurant would be closed, phoned through for room service and was refused due to staff working on the function. Went for breakfast and was moved from where we were sitting to accommodate the other guests.

2026-07-05 • via Nuitee
C
Crete • family_with_children • nz
6
I most likely will never go back there to stay
Pros:

Close to my family,quiet.

Cons:

Very run down,needs some love and life in the place..I was born and raised in Mourea and book in at the Vr quite often,but this time around I was very unhappy..Squeaky doors,the divider between the bathroom and bedroom wouldn’t close..Just sad being there now,as it use to be the flashiest thing in Mourea…

2026-07-04 • via Nuitee
S
San-Mari • solo_traveller • nz
9
2026-07-04 • via Nuitee
B
Brian • solo_traveller • nz
6
2026-07-03 • via Nuitee
K
Kaur • couple • nz
10
2026-07-02 • via Nuitee
S
Shaun • solo_traveller • nz
6
Pleasant
Pros:

The room was nice and warm.

Cons:

EV charging is required.

2026-07-02 • via Nuitee
F
Fanni • couple • nz
10
Pros:

Beautiful view, kind staff and good value for money.

Cons:

The cleanliness of the room could be improved.

2026-07-01 • via Nuitee
M
Melanie • family_with_children • nz
8
Fabulous view and accomodating
Pros:

The view and location

2026-06-30 • via Nuitee
S
Shoshan • solo_traveller • nz
8
A lovely stay to reset and relax
Pros:

The manager who checked me in was very friendly & professional. Kindly gave me 1 breakfast included in my stay too.

It was the perfect getaway for a mum of 4 who needed a rest and quiet for a couple nights!

Cons:

Some of the breakfast was a little cold (hashbrowns, bacon, eggs) but it was still yummy!
There were tissues behind the bedside table, easy to miss when they're hidden like that though.

2026-06-30 • via Nuitee
S
Sherilee • couple • nz
10
Amazing
Pros:

Views and staff

Cons:

Nothing

2026-06-28 • via Nuitee