Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Old facilities
Poor value for money

Categories

Cleanliness
8.1
Several reviews mentioned mold and unclean sheets, indicating poor cleanliness standards.
Service
9.6
Positive mentions of friendly and helpful staff across several reviews.
Location
9.1
Many highlighted the beautiful lake views and peaceful surroundings.
Room Quality
8.6
General comfort was noted; however, issues like old mattresses were mentioned affecting overall quality.
Amenities
8.1
Pool condition mentioned as outdated, impacting amenities rating.
Value for Money
7.6
Comments about the hotel's age and perceived dirtiness suggest poor value for the price.
Food and Beverage
9.1
Dinner experience was reported as decent, and breakfast was okay.
Overall Experience
8.6
Mixed experiences; overall enjoyment noted despite several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Lakeside Retreat

Scenic Beauty and Relaxation: Nestled on 6 acres by Lake Rotoiti, enjoy stunning views and relaxation in our outdoor pool, hot tubs, and sauna.

Gourmet Dining and Wine: Indulge in Modern New Zealand cuisine at The Grill Restaurant, complemented by a wide selection of local wines in our cozy bar.

Adventure and Excursions: Explore the area with our bike rentals, fishing charters, and trips to Manapouri Hot Pools. Free airport transfers make travel seamless.

Experience the perfect blend of luxury and adventure at VR Rotorua Lake Resort. Book now for an unforgettable getaway.

Important information:

All requests for late arrival (outside of opening hours) are subject to confirmation by the property. Please inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please inform VR Rotorua Lake Resort in advance if you want to use this service.

Please note that only booked number of guests are allowed to stay with us. All requests for late arrivals (outside of opening hours) are subject to confirmation by the property. You are requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please let the hotel know in advance if you want to use this service.

The property requires an NZD 250 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required upon your arrival. For further information contact the property using the contact details found on the booking confirmation.

Please note that there is a 3.15% surcharge applicable on all payments made through Credit Cards and PayWave.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for NZD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3903 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
R
Rodgers • couple • nz
8
Pros:

Beds comfortable, staff were friendly and helpful. Breakfast was nice too.

Cons:

Walls were thin so you good hear your neighbours and the room just needed a little updating but for the price, location and the fact the staff were friendly, helpful and breakfast was nice it wasn't a real problem

2026-07-24 • via Nuitee
S
Shaun • extended_group • nz
4
Value for money but bar and restaurant over rated.
Pros:

All fine.

Cons:

Mould on the bathroom ceiling, peeling paint on the ceiling in the rooms.

2026-07-22 • via Nuitee
K
Kerswell • family_with_children • nz
9
Pros:

great stay. also looove the staff you guys are very friendly and kind!! love the property beautiful place to stay.

Cons:

the only thing i didnt like was the window in the bathroom? that was slightly uncomfortable as i highly value my privacy

2026-07-22 • via Nuitee
L
LouSpraggon • solo_traveller • nz
7
Clean, comfortable.
Pros:

Nice restaurant, meals tasty. Room comfortable. Staff pleasant. Nice location by lake.

Cons:

Pool Green, was emptied while we were there. Electric cable stretch across from spa pool... dangerous! Spa could do with a clean!
Wouldn't call it a ' resort' but ok for a cheap stay. With a little TLC could be really nice.

2026-07-20 • via Nuitee
A
Adrian • solo_traveller • ca
7
Pros:

Bed too soft for me; hotel seemed a bit noisier than most; several kilometres from the heart of Rotorua

2026-07-20 • via Nuitee
K
Klenner • solo_traveller • nz
10
The host were the highlight, and the spa.
Pros:

The room I stayed in was absolutely amazing, the bath was my favourite part. Also the host were very accommodating, I am not an easy guest I have many requests and they cater to them all. 10/10

Cons:

I liked it all.

2026-07-19 • via Nuitee
H
Helen Jansen • couple • nz
9
2026-07-19 • via Nuitee
T
Tamires Gislaine • couple • nz
8
Good stay
Pros:

The view from the room and the breakfast.

2026-07-18 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Very enjoyable and practical rooms. Good facilities at the resort.
Pros:

Nice clean and comfortable room. Smooth check in and very helpful staff. Lovely bathroom with good bath for relaxing.

Cons:

Noisy neighbours on the first night.

2026-07-17 • via Nuitee
D
Dara • couple • ie
9
2026-07-17 • via Nuitee
J
Jacqui • family_with_children • au
9
Wonderful spot to stay
Pros:

Lovely accommodation, very comfy and clean. Huge property with wonderful staff.

Cons:

About 15 mins drive from town but this also made it very quiet at night

2026-07-16 • via Nuitee
M
Maria • solo_traveller • az
10
2026-07-16 • via Nuitee
I
Ian • couple • nz
8
2026-07-16 • via Nuitee
J
Jodhani • solo_traveller • nz
10
Pros:

Best for location and good services.

Cons:

Everything is perfect

2026-07-16 • via Nuitee
P
Paulette • extended_group • au
6
Hotel needs an upgrade
Pros:

The view and that it’s warm and cozy during winter

Cons:

It’s mediocre - whole hotel is outdated and needs upgrading.

2026-07-15 • via Nuitee
J
Jarrod • solo_traveller • nz
1
2026-07-15 • via Nuitee
G
guy • family_with_children • nl
1
This is not a 4 star property. It is very much over priced and over rated. I would not stay here again and it was very p
Pros:

Not very much. This was a very tired property with no investment in the last 30 years. Little worked and everything was old and dilapidated.

Cons:

Everything

2026-07-15 • via Nuitee
H
heremaia • family_with_children • nz
10
Pretty views
Pros:

It’s good I always come back

Cons:

Nothing

2026-07-13 • via Nuitee
B
Birgit • solo_traveller • de
7
2026-07-13 • via Nuitee
R
Ray and Tarryn • solo_traveller • nz
8
Cons:

We battled with hit water but the staff were quick to try and resolve.

2026-07-13 • via Nuitee