Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Old facilities
Poor value for money

Categories

Cleanliness
8.1
Several reviews mentioned mold and unclean sheets, indicating poor cleanliness standards.
Service
9.6
Positive mentions of friendly and helpful staff across several reviews.
Location
9.1
Many highlighted the beautiful lake views and peaceful surroundings.
Room Quality
8.6
General comfort was noted; however, issues like old mattresses were mentioned affecting overall quality.
Amenities
8.1
Pool condition mentioned as outdated, impacting amenities rating.
Value for Money
7.6
Comments about the hotel's age and perceived dirtiness suggest poor value for the price.
Food and Beverage
9.1
Dinner experience was reported as decent, and breakfast was okay.
Overall Experience
8.6
Mixed experiences; overall enjoyment noted despite several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Lakeside Retreat

Scenic Beauty and Relaxation: Nestled on 6 acres by Lake Rotoiti, enjoy stunning views and relaxation in our outdoor pool, hot tubs, and sauna.

Gourmet Dining and Wine: Indulge in Modern New Zealand cuisine at The Grill Restaurant, complemented by a wide selection of local wines in our cozy bar.

Adventure and Excursions: Explore the area with our bike rentals, fishing charters, and trips to Manapouri Hot Pools. Free airport transfers make travel seamless.

Experience the perfect blend of luxury and adventure at VR Rotorua Lake Resort. Book now for an unforgettable getaway.

Important information:

All requests for late arrival (outside of opening hours) are subject to confirmation by the property. Please inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please inform VR Rotorua Lake Resort in advance if you want to use this service.

Please note that only booked number of guests are allowed to stay with us. All requests for late arrivals (outside of opening hours) are subject to confirmation by the property. You are requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please let the hotel know in advance if you want to use this service.

The property requires an NZD 250 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required upon your arrival. For further information contact the property using the contact details found on the booking confirmation.

Please note that there is a 3.15% surcharge applicable on all payments made through Credit Cards and PayWave.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Location

Guest Reviews

8.6
Based on 3951 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
S
Sunia • solo_traveller • au
9
2026-09-18 • via Nuitee
S
Shaney • couple • nz
5
Great for a day or two, perfect view, out of town
Pros:

The lake view

Cons:

Old, tired

2026-09-18 • via Nuitee
B
Barry • couple • nz
9
Pros:

Breakfast was great and a big variety of food

Cons:

Had to have air con going due to not being able to close window properly and outside door didn't close properly either

2026-09-16 • via Nuitee
R
Rahul • couple • nz
8
Good :)
Pros:

nice view from room.

2026-09-16 • via Nuitee
H
Hima • couple • nz
10
2026-09-15 • via Nuitee
T
Tiki • extended_group • nz
7
Pros:

Was a beautiful experience there place was lovely didn't get to try much as was just there for sleep while I was traveling back and forth to tauranga

Cons:

Some faulty plugs in the room that could be fixed and a bit of mould on the netting curtain

2026-09-15 • via Nuitee
R
Racheal • couple • nz
5
Pros:

good

Cons:

no hot water one night

2026-09-14 • via Nuitee
M
Malcolm • couple • nz
7
2026-09-14 • via Nuitee
K
Kayla Karaka • solo_traveller • nz
8
Great affordable beautiful place
Pros:

The location on the lake, the room size, the staff were absolutely amazing the restaurant and the food and the cleaness of the rooms and facilities the bath was delicious

Cons:

No book in the room to know what was on the menu or around us, the room furniture could do with a upgrade. Lights/lamps weren't working

2026-09-13 • via Nuitee
J
Jones • solo_traveller • nz
9
2026-09-12 • via Nuitee
R
Rebecca • couple • nz
3
Not very good
Pros:

There was no hot water & when I tried to call reception, the in room phone wasn’t connected.

Cons:

There was no hot water & when I tried to call reception, the in room phone wasn’t connected.

2026-09-12 • via Nuitee
N
Nic Birt • solo_traveller • nz
9
Pros:

Grounds , bath and peaceful location.

Cons:

Room decor seemed a little over did for my taste

2026-09-10 • via Nuitee
N
Nicole • solo_traveller • nz
7
Tired but good value for money
Pros:

Clean rooms, decent breakfast, great location. For the low per night price it is fine.

Cons:

Hard to find staff for checkin, check out, breakfast or room issues. Rooms are tired, tiles falling off the wall, paint peeling etc

2026-09-10 • via Nuitee
D
Dasi • couple • nz
1
2026-09-09 • via Nuitee
M
MARTIN • family_with_children • au
8
Pros:

good location , we got a complimentary upgrade

2026-09-08 • via Nuitee
R
Rebecca • couple • nz
7
This place is old and tired in need of overdue TLC, but we love location and relaxed friendly staff
Pros:

Beautiful aspect and love how the lakeside king rooms have a bathroom with opening shutters and views of the lake. Soft comfy bed. Tasty buffet breakfast with lots of choices.

Cons:

In need of maintenance - ie broken window shutters and blind. Needs painting in places. Fridge noisy. No microwave. Breakfast coffee and plates cold.

2026-09-07 • via Nuitee
M
moss • solo_traveller • nz
1
Pros:

This place does not respond to phone calls

Cons:

This place does not respond to phone calls

2026-09-07 • via Nuitee
P
Pooja • couple • au
10
2026-09-07 • via Nuitee
J
Johann • family_with_children • nz
10
The lady really made the stay amazing as she was doing so much by herself yet she was lovely to us. 10/10 will stay
Pros:

It was quiet, and staff were accomodating when things didn’t work they fixed everything straight away. Didn’t stay long enough, would love to stay here again and massive thanks to staff reception lady for being nice to us and giving us freebies and extras

2026-09-06 • via Nuitee
E
elis simatupang • family_with_children • id
9
Pros:

Nice , clean tudy and lake view

Cons:

Nothing

2026-09-05 • via Nuitee