Apex City Quay Hotel & Spa

Hotels
Apex Hotels
9 (5616 reviews)
1 West Victoria Dock Road , Dundee , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
High food prices
Slow dining service

Categories

Cleanliness
9.25
Most reviews indicate cleanliness and comfort, suggesting a high standard.
Service
8.75
Friendly staff mentioned, but some criticisms regarding dining service noted.
Location
9.25
Described as great for exploring Dundee, convenient location.
Room Quality
9.25
Rooms are consistently described as lovely and well-furnished.
Amenities
9.25
Facilities including spa and gym are well-received.
Value for Money
8.75
Some mention of high prices for certain items, but overall reasonable for a 4-star.
Food and Beverage
8.25
Food quality and pricing raised some concerns, but generally positive.
Overall Experience
9.25
Overall experiences reported as enjoyable and special stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:44

Property Description

Luxurious Accommodation and Amenities

The Apex City Quay Hotel & Spa offers a luxurious stay in the heart of Dundee's City Quay. Enjoy the comfort of well-appointed rooms and suites, complete with en suite bathrooms featuring Antipodes organic toiletries. Some rooms even boast Nespresso Coffee machines for your convenience.

Dining and Entertainment

Indulge in a culinary experience at the Quayside Bar & Grill, offering a variety of dishes from land, field, and sea. Unwind with a selection of expertly crafted cocktails while overlooking the picturesque City Quay.

Wellness and Recreation

Rejuvenate your senses at the hotel's Yu Spa, equipped with fitness facilities, an indoor pool, sauna, and hydrotherapy hot tub. Treat yourself to a pampering spa treatment for the ultimate relaxation experience.

Experience the best of Dundee with nearby attractions and amenities just a stone's throw away. Book your stay at Apex City Quay Hotel & Spa for a memorable and luxurious getaway.

Important information:

Please note that Breakfast tables must be pre-booked at this time.

If you have made a nonrefundable booking, Apex will send a secure link via email and SMS, if a valid mobile number has been provided. Please complete the pre-payment using this secure link. This link is only valid for 24 hours, if payment is not received within this time, your reservation will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6.50 per day.

Location

Guest Reviews

9
Based on 5616 reviews
Cleanliness: 9.25
Service: 8.75
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
6
649fir Couples
8
Great Location
Pros:

Overall a very nice hotel. Great to have parking close to the city centre. Our room had a nice view over the dock and Unicorn. The room was clean, but unfortately the window had been hit by the seagulls! The room layout could do with changing so the comfy chair looks out, and a second comfy chair would be nice as the room is a good size. The room and corridor could do with a bit of a touch up.
We ate evening meals in the bar area, the food was good (I'd recommend the loaded fries with haggis) and had breakfasts in the restaurant - some nice Scottish twists to the menu. The waiting staff were all very friendly and helpful.

2026-05-23 via Tripadvisor
L
l0rnwal NONE Fife, Scotland
8
Overnight stay
Pros:

We stayed the night for my partners birthday - we were given a free room upgrade plus complimentary drinks, it made our stay so much better and appreciate the staff member going the extra mile to make us feel special! The only area we’d say you could improve on - is the pool and spa. We were let down by the pool and the atmosphere, there are 3 lounge chairs - that are uncomfortable and only let you lie straight back, these are placed in an awkward position in front of the gym so anyone in the gym can see you lying on them. - we were told that the hot tub had been broken for weeks (we would have appreciated this if we were told this upon booking) and we thought the sauna was tiny for the amount of people in their, it doesn’t make it a relaxing experience and makes you feel slightly uncomfortable inside. Overall the spa isn’t a very relaxing place and could do with a bit of maintenance and improvements.

2026-05-22 via Tripadvisor
J
jvduff Business Amsterdam, North Holland Province
2
Heating system is broken in this building - nice hotel but way too hot!
Pros:

Location is nice, staff is friendly and helpful. Food is good. However, the rooms are ridiculously hot and the heating can not be controlled. They provide fans so the problem is known to management but it's not being fixed. I could not sleep because of the heating in the room not shutting down. The display showed 25-26.5C and this was in all rooms because the staff offered me a different room but that had the same problem.

2026-05-22 via Tripadvisor
G
glynis couple gb
10
Excellent experience
Pros:

Friendly, efficient staff. Comfortable , clean room. Food was good. Location perfect for City centre.

2026-05-22 via Nuitee
B
bfo3uwfvws Business
4
Like sleeping in a sauna
Pros:

The first room was very hot and had a very noisy air system and the staff kindly moved me to another room. This however was also very hot (27C) and there was no way to cool down except open the windows and then listen to the traffic noise all night.

2026-05-21 via Tripadvisor
A
Andrea extended_group gb
10
Kind, attentive staff who make all the difference to a comfortable stay
Pros:

Extremely good staff in every department

Cons:

Nothing

2026-05-21 via Nuitee
C
Cutter solo_traveller gb
8
Pros:

The room was very spacious and had added extras included like hair dryer, ironing board, iron, fridge, safe plenty of soap for shower etc and body lotions.

Cons:

Found the bed quite uncomfortable.

2026-05-21 via Nuitee
M
Martin solo_traveller gb
9
Pros:

Bedroom and view

Cons:

No pool or spa open

2026-05-21 via Nuitee
O
Othmar extended_group ch
8
Gut gelegenes und schön renoviertes Hotel in Edingburgh
Pros:

Die Unterkunft ist sehr gut gelegen. Das Personal an der Rezeption und im Frühstücksraum war sehr freundlich. Vor allem Vincent hat sich viel Zeit genommen und war ausserordentlich hilfsbereit, uns insbesondere bei unserem Ausflug nach New Lanark zu unterstützen

Cons:

Das Zimmer war etwas eng, wenn man 2 grosse Koffern hat.

2026-05-20 via Nuitee
M
Myra solo_traveller gb
9
2026-05-19 via Nuitee
M
Matthew couple gb
9
Nice holel for us as guests and a nearby wedding. Would stay again.
Pros:

Quiet location. Close to town and rail station.

Cons:

Had to pay extra for parking.
Hot breakfast items were not part of the help yourself buffet and had to be ordered.

2026-05-19 via Nuitee
S
Stuart couple gb
8
Visit very good
Pros:

All went well , breakfast was excellent

2026-05-18 via Nuitee
A
Alain solo_traveller fr
7
Pros:

Le lieu

Cons:

Tâches sur la moquette de ma chambre

2026-05-18 via Nuitee
D
Douglas couple gb
10
2026-05-18 via Nuitee
N
Nadine A solo_traveller gb
10
Pros:

Good location close to amenities.

Cons:

Overall excellent service.

2026-05-18 via Nuitee
G
Gordon couple gb
8
Fabulous location
Pros:

Comfortable room overlooking the quay, lovely breakfast and friendly staff. Only 10minutes walk for our visit to Caird Hall, riverside walk on the doorstep plus convenience of car park makes it the perfect location.

Cons:

Grouting in shower getting a tad discoloured and shower itself not very powerful

2026-05-17 via Nuitee
J
John couple ca
8
Pros:

Very good location.
Great breakfast.

Cons:

Had problems with heating system and had to bring in a portable electric heater. Lamp in room did not work and was not fixed.

2026-05-16 via Nuitee
P
Petra couple de
5
2026-05-15 via Nuitee
J
jimmymac2022 Couples
10
Night away
Pros:

Always our go to in Dundee. Staff - from reception staff to bar & waiting staff. Always pleasant, professional & chatty. Rooms are spot on. Absolutely no complaints with the hotel. Always feel relaxed when staying. Dinners are great as well, never had to question any of the dinners at all.
Well done to Everyone associated with Apex Dundee.

2026-05-11 via Tripadvisor
T
Tim solo_traveller au
6
Cons:

Heating not adjustable
Hot tub not working

2026-05-11 via Nuitee