ONOMO Hotel Cape Town – Inn On The Square

Hotels
ONOMO HOTELS
8.2 (1924 reviews)
Greenmarket Square , Cape Town , za

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.94
Complaints about cleanliness of the lifts and dusty carpets; needs improvement.
Service
8.91
Staff were friendly, but some service issues noted, particularly with reception response.
Location
8.95
Convenient location, close to amenities, but noisy from outside.
Room Quality
7.9
Basic rooms, some complaints about noise and outdated furnishings.
Amenities
7.43
Limited amenities available; sauna and pool cleanliness issues mentioned.
Value for Money
8.39
Some guests feel the hotel was overpriced for the quality received.
Food and Beverage
8.44
Breakfast options were decent but limited for specific dietary needs.
Overall Experience
8.61
Mixed feelings; some enjoyed the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Luxurious Accommodations

Located on historic Greenmarket Square, ONOMO Hotel Cape Town – Inn On The Square offers stylish rooms with modern amenities including flat-screen TVs and free WiFi. The rooms feature air conditioning, tea/coffee facilities, and private bathrooms, ensuring a comfortable stay for guests.

Dining Experience

Indulge in a culinary journey at ONOMO restaurant, serving a delicious English buffet breakfast and a variety of South African dishes paired with local and international wines. Guests can also unwind at the outdoor terrace with a refreshing drink.

Relaxation and Recreation

Take a dip in the heated rooftop pool with stunning views of Table Mountain or rejuvenate at the separate male and female sauna facilities. For fitness enthusiasts, the hotel boasts a modern gym for an energizing workout.

Experience luxury, comfort, and convenience at ONOMO Hotel Cape Town – Inn On The Square. Book your stay now for an unforgettable experience.

Important information:

Please note that a copy of the front and back of credit card and a copy of passport/ID document are required to process payment. The pool is not heated.

Please note that our swimming pool is currently undergoing renovations and will be temporarily unavailable, back in operation from 1st August 2026. We apologize for any inconvenience and appreciate your understanding as we work to enhance our facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

8.2
Based on 1924 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
O
Olwetu solo_traveller za
7
Pros:

Staff was very friendly

Cons:

They have open view no Netflix no you cube

2026-08-14 via Nuitee
N
Noah solo_traveller ke
10
I got value for money
Pros:

Clean, friendly staff

Cons:

Smoking at the hotel entrance is allowed

2026-08-08 via Nuitee
V
van der Westhuizen solo_traveller za
5
Windows
Pros:

The friendliness of staff

Cons:

The noise. The windows that was extremely unsafe with children in the room

2026-08-08 via Nuitee
L
Lusanda solo_traveller za
10
Pros:

Everything

Cons:

They should have plates nd cutlery in rooms.

2026-08-07 via Nuitee
E
Elizabeth solo_traveller gb
8
2026-08-07 via Nuitee
N
Natasja solo_traveller na
5
Stay was ok - aid for breakfast had to leave before breakfast was served could not even have coffee?
Pros:

Located centrally

Cons:

Busy and noisy. Building rundown basic finishes such as doors to the rooms are a little worn and provides for a bad first impression

2026-08-06 via Nuitee
Z
Zaïtoune family_with_children yt
8
Nous avons aimé notre séjour dans cet hôtel très accueillant et bien situé.
Pros:

La gentillesse du personnel est remarquable ! L’accueil est chaleureux.

2026-08-06 via Nuitee
T
Thomas solo_traveller za
9
Pros:

Customer service

Cons:

The morning shower water was cold

2026-08-04 via Nuitee
D
Dulmeer solo_traveller mu
8
2026-08-04 via Nuitee
E
Elsje solo_traveller za
8
Pros:

The rooms are big and spacious.
The staff are friendly and very helpful.
Reception area is clean and tidy.

Cons:

Menu not child friendly, although it is a family hotel - no kiddies options.
The people packing up at night at the square are a bit noisy.
The channels on TV is very limited.

2026-08-02 via Nuitee
Z
Zanele Eleanor solo_traveller za
7
2026-07-21 via Nuitee
G
gigi solo_traveller za
10
Pros:

The staff members are amazing, very helpful and very professional

Cons:

Nothing at all

2026-07-20 via Nuitee
M
Marie-Charlotte family_with_children fr
10
Pros:

Séjour au top dans cet hôtel, en plein centre de cap Town ! Petit déjeuner avec produits de qualité

2026-07-19 via Nuitee
Y
Yagashen couple sa
9
2026-07-17 via Nuitee
S
sophiebD2073WQ Family
2
The honest teenage girl experience no glue no borax
Pros:

Door wouldn't open multiple times they had to break through it just to get my stuff out i got sexually harassed multiple times or just harassed in general by the people who stayed here and they were also extremely rude and if you thought getting harassed inside was bad just wait till you get outside because it can get A LOT worse. The staff was nice but they get payed to be nice so i dont know if that counts but i did like the maintenance guys they where really funny but you dont get to see them unless youre door is broken like mine was

2026-07-14 via Tripadvisor
P
Preshantan solo_traveller za
10
2026-07-14 via Nuitee
R
Roberta solo_traveller it
7
Pros:

Il personale è gentilissimo

Cons:

La moquette in camera, il ristorante non è nulla di eccezionale, la camera era pulita ma in bagno abbiamo trovato una piccola blatta

2026-07-12 via Nuitee
S
Samwel solo_traveller tr
10
exceptional service
Pros:

The entire hotel is amazing. It was built to make guests enjoy every single moment of their stay. The best part for me was the breakfast, the tea was amazing. The staff as well went over and beyond to make sure that I was both comfortable and gave me a little insight of the town..

2026-07-10 via Nuitee
P
Paulo solo_traveller pt
8
2026-07-07 via Nuitee
T
Tanja family_with_children za
6
2026-07-06 via Nuitee