ONOMO Hotel Cape Town – Inn On The Square

Hotels
ONOMO HOTELS
8.2 (1906 reviews)
Greenmarket Square , Cape Town , za

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.94
Complaints about cleanliness of the lifts and dusty carpets; needs improvement.
Service
8.91
Staff were friendly, but some service issues noted, particularly with reception response.
Location
8.95
Convenient location, close to amenities, but noisy from outside.
Room Quality
7.9
Basic rooms, some complaints about noise and outdated furnishings.
Amenities
7.43
Limited amenities available; sauna and pool cleanliness issues mentioned.
Value for Money
8.39
Some guests feel the hotel was overpriced for the quality received.
Food and Beverage
8.44
Breakfast options were decent but limited for specific dietary needs.
Overall Experience
8.61
Mixed feelings; some enjoyed the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Luxurious Accommodations

Located on historic Greenmarket Square, ONOMO Hotel Cape Town – Inn On The Square offers stylish rooms with modern amenities including flat-screen TVs and free WiFi. The rooms feature air conditioning, tea/coffee facilities, and private bathrooms, ensuring a comfortable stay for guests.

Dining Experience

Indulge in a culinary journey at ONOMO restaurant, serving a delicious English buffet breakfast and a variety of South African dishes paired with local and international wines. Guests can also unwind at the outdoor terrace with a refreshing drink.

Relaxation and Recreation

Take a dip in the heated rooftop pool with stunning views of Table Mountain or rejuvenate at the separate male and female sauna facilities. For fitness enthusiasts, the hotel boasts a modern gym for an energizing workout.

Experience luxury, comfort, and convenience at ONOMO Hotel Cape Town – Inn On The Square. Book your stay now for an unforgettable experience.

Important information:

Please note that a copy of the front and back of credit card and a copy of passport/ID document are required to process payment. The pool is not heated.

Please note that our swimming pool is currently undergoing renovations and will be temporarily unavailable, back in operation from 1st August 2026. We apologize for any inconvenience and appreciate your understanding as we work to enhance our facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1906 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
Z
Zanele Eleanor solo_traveller za
7
2026-07-21 via Nuitee
G
gigi solo_traveller za
10
Pros:

The staff members are amazing, very helpful and very professional

Cons:

Nothing at all

2026-07-20 via Nuitee
M
Marie-Charlotte family_with_children fr
10
Pros:

Séjour au top dans cet hôtel, en plein centre de cap Town ! Petit déjeuner avec produits de qualité

2026-07-19 via Nuitee
Y
Yagashen couple sa
9
2026-07-17 via Nuitee
P
Preshantan solo_traveller za
10
2026-07-14 via Nuitee
R
Roberta solo_traveller it
7
Pros:

Il personale è gentilissimo

Cons:

La moquette in camera, il ristorante non è nulla di eccezionale, la camera era pulita ma in bagno abbiamo trovato una piccola blatta

2026-07-12 via Nuitee
S
Samwel solo_traveller tr
10
exceptional service
Pros:

The entire hotel is amazing. It was built to make guests enjoy every single moment of their stay. The best part for me was the breakfast, the tea was amazing. The staff as well went over and beyond to make sure that I was both comfortable and gave me a little insight of the town..

2026-07-10 via Nuitee
P
Paulo solo_traveller pt
8
2026-07-07 via Nuitee
T
Tanja family_with_children za
6
2026-07-06 via Nuitee
J
Jessica couple au
6
Good price, lovely staff but would not stay here again
Pros:

Staff were very accommodating, right outside the market.

Cons:

Rooms weren’t super clean, we had to ask for a TV remote and a phone for the room, very noisy at night - music going until 5am. Not good for light sleepers, even on the sixth floor.

2026-06-28 via Nuitee
T
Tracy solo_traveller za
8
2026-06-27 via Nuitee
J
Judith solo_traveller za
5
Pros:

Friendly and helpful staff.

Cons:

The beddings were worn out plus the old style AC in the room. Dark articles were coming out of the AC and these are un healthy.

2026-06-25 via Nuitee
A
Andiswa couple za
8
2026-06-22 via Nuitee
A
Andrew solo_traveller au
9
2026-06-22 via Nuitee
A
AG couple za
1
Did not stay ,the place made me unsafe
Pros:

Nothing

Cons:

The staff were not cooperative

2026-06-20 via Nuitee
A
Aprocius solo_traveller na
9
Thank you for hosting me
Pros:

Clean

Cons:

I actually liked it

2026-06-19 via Nuitee
W
Wolfhardt solo_traveller de
8
Pros:

Die Lage ist super, den Markt vor dem Fenster erträgt man, wenn man das Fenster schließt

2026-06-18 via Nuitee
M
MARCELO solo_traveller br
7
2026-06-09 via Nuitee
S
Sandra solo_traveller gb
7
2026-06-08 via Nuitee
S
Shae couple au
6
Pros:

Breakfast was great. Bet was very comfortable

Cons:

Bathroom was extremely hard to get into and close door. Could have been cleaner in bathroom . No small fridge in room

2026-06-08 via Nuitee