Hôtel Charlemagne by Happyculture

Hotels
•
HappyCulture
8.2 (8826 reviews)
23 Cours Charlemagne , Lyon , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
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Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Central Location in Lyon:
Hôtel Charlemagne is conveniently situated in central Lyon, just a short stroll away from major transportation hubs, making it an ideal choice for travelers looking to explore the city with ease.

Comfortable Accommodation:
Experience a comfortable stay at Hôtel Charlemagne with air-conditioned rooms featuring modern amenities like satellite TV and en suite facilities. Upgrade to a room with a private balcony for a touch of luxury during your stay.

Dining and Entertainment Options:
Start your day with a delicious breakfast buffet and savor regional cuisine at La Bibliothèque restaurant. Unwind at Le Mélèze bar's outdoor terrace with a refreshing drink, creating memorable moments during your stay.

Ready to experience the charm of Lyon at Hôtel Charlemagne? Book your stay now and create unforgettable memories in the heart of the city.

Important information:

Please note that the supervised car park is located 150 metres from the hotel.

Please note that only the Superior Double/Twin Room can accommodate an extra bed. Extra bed must be requested in advance and is for a child aged 13 years and younger.

The library and restaurant are to be reserved beforehand.

Please note that the Breakfast buffet is not available between mid october and mid january due to renovation. We will offer you a to go formula during that period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Location

Guest Reviews

8.2
Based on 8826 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
E
Elin Merete • couple • dk
7
2026-11-07 • via Nuitee
E
Elin Merete • extended_group • dk
7
2026-11-07 • via Nuitee
M
Malek • family_with_children • fr
8
2026-11-05 • via Nuitee
K
KISSY • family_with_children • fr
9
Pros:

Habitación y baños muy cómodos. Personal muy profesional y atentos.

2026-11-04 • via Nuitee
A
Anne • family_with_children • fr
8
Pros:

Belle chambre

Cons:

Travaux en cours

2026-11-02 • via Nuitee
A
Adam • couple • fr
8
2026-11-01 • via Nuitee
P
pascal • family_with_children • fr
7
Pros:

Emplacement

Cons:

Nous aurions apprécié être informés des travaux de l' établissement lors de la réservation. Notamment le petit déjeuner "box" rudimentaire servi en chambre . Ce n'est pas à la hauteur d' un 4 étoiles.

2026-11-01 • via Nuitee
M
Matei Serban • couple • ro
7
A decent stay which could be improved
Pros:

Hotel was easy to find and what's very important it is very close to Perrache station which makes it very easy to visit the city or get to where you need to go.
Room was also very clean and was cleaned daily which we appreciated.

Cons:

The hotel was renovating its ground floor and breakfast room; as such, we only found out AFTER booking that we couldn't get a warm breakfast which we'd paid for and is important for us when travelling. They were nice and agreed to cancel the breakfast as we didn't want the packaged breakfast they were offering.
But while breakfast is a passing issue and it will go away, the windows in the rooms are horrendous. There is zero sound proofing and everything happening outside, you hear. I could count all the trams passing by and every conversation happening in front of the hotel. I could only fall asleep after things calmed down outside. For a 4 star hotel I find this unacceptable.

2026-10-30 • via Nuitee
B
Barrieu • family_with_children • fr
6
Pros:

L emplacement
La.proprete

Cons:

Le service de petit déjeuner en chambre très sommaire
Le.bruit
La télé qui ne fonctionne pas
Les travaux

2026-10-29 • via Nuitee
J
Jean Michel • solo_traveller • fr
10
2026-10-27 • via Nuitee
X
Xavier • solo_traveller • fr
8
Pros:

The location, the clean room and the service quality.

Cons:

Having our breakfast in the room.

2026-10-27 • via Nuitee
F
francine • solo_traveller • gb
9
Loveky pleasant hotel
Pros:

Location was great ,transport ,shops and resturants close ,breakfast was nice .
Great view from balcony.

Cons:

Few building renovations taking place at time if visit but didnt cause problems or disturb our stay

2026-10-26 • via Nuitee
J
JAUME • family_with_children • es
9
Pros:

Habitació

Cons:

Obras..

2026-10-26 • via Nuitee
J
Joanna • couple • nl
8
2026-10-26 • via Nuitee
B
bertozzi • family_with_children • us
10
2026-10-26 • via Nuitee
Z
Zoran • couple • ch
7
Pros:

Emplacement, proximité aux transports publics

Cons:

Bruit

2026-10-25 • via Nuitee
I
Iskander • family_with_children • kg
10
2026-10-25 • via Nuitee
T
Thibaut • couple • fr
8
2026-10-22 • via Nuitee
V
Vaoheilala • couple • fr
10
2026-10-22 • via Nuitee
N
Nuthan • extended_group • us
8
Excellent location
Pros:

The room was clean and roomy. The location was excellent.

2026-10-22 • via Nuitee