Hotel Charlemagne By HappyCulture

Hotels
•
Honotel Happyculture
8.2 (8249 reviews)
23 Cours Charlemagne, Lyon, Rhone, 69002 , Lyon , FR
33-4-72777000

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Pets allowed

Facilities

Meeting rooms
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Experience the charm of Hotel Charlemagne By HappyCulture, your ideal urban retreat in the heart of Lyon.

Unmatched Comfort
Unwind in one of our 117 air-conditioned rooms, featuring LED televisions and sumptuous private bathrooms. Enjoy complimentary wireless internet access to stay connected and entertained during your stay.

Gastronomic Delights
Savor exquisite French cuisine at La Bibliothèque, our on-site restaurant and bar/lounge. For those who prefer privacy, indulge in room service available during limited hours, or start your day with a delightful buffet breakfast.

Convenient Amenities
Take advantage of our 24-hour business center, express check-in and check-out, and dedicated concierge services to ensure all your needs are met. Whether you're hosting an event in our conference center or exploring the nearby attractions, we have you covered.

Don’t miss out on a stay like no other—book your getaway today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 8249 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
C
Chiara • solo_traveller • it
10
2026-05-23 • via Nuitee
S
Serpil • family_with_children • tr
8
Memnun kaldım. Tekrar gidersem aynı yerde kalmak isterim
Pros:

Oda temiz çalışanlar güler yüzlü

2026-05-22 • via Nuitee
K
Katariina • couple • fi
9
Pros:

Erinomainen aamiainen jossa jopa mahdollisuus keittää oma munansa. Hyvät sängyt ja kylpyhuone, jossa oli tarjolla kivasti pesuaineita, vartalovoidetta ja shampoota. Tilava huone josta upea näkymä kirkolle. Hyvät ratikkayhteydet joka suuntaan, myös bussit. Jos olisi ollut pyörä olisimme pyöräilleet sillä Lyon on selvästi tehty pyöräilijöille. Seurueemme tykkäsi myös hotellin baarista. Erityisen ystävällistä henkilökuntaa vastaanotossa.

Cons:

Oikeastaan kaikki oli tosi toimivaa. Hissiä sai odotella tovin, mutta onneksi emme olleet ylimmissä kerroksissa joten käytimme rappuja. Kirkonkellot soittivat useasti, mutta hiljenivät yöksi, eli meitä se ei häirinnyt juurikaan, oli enemmänkin sympaattista.

2026-05-22 • via Nuitee
K
Khalil • couple • fr
10
Pros:

Tout

2026-05-22 • via Nuitee
D
DUBUIS • couple • gp
8
2026-05-22 • via Nuitee
Z
Zuzana • extended_group • be
8
Good value for money.
Pros:

Great location, access by train, tram, walking distance to city centre ca 20 min. Nice big rooms (superior), good breakfast, friendly staff.

Cons:

nothing

2026-05-21 • via Nuitee
N
Nadia • solo_traveller • ch
6
Pros:

Zimmer mit Blick auf die Kirche war schön und Bett war bequem.

Cons:

Unglaublich laut, wir haben drei Nächte nicht geschlafen... Die Zimmer sind hellhörig. Man hört die Nachbarn und Personen im Gang und auch die Hauptstraße ist nachts laut sowie die Kirche und ihre Glocken. Das Gebäude ist etwas in die Jahre gekommen. Der Föhn hat nicht funktioniert und eine Steckdose war kaputt. Sind zwar Details und das Personal hat sich wirklich sehr viel Mühe gegeben aber bei einem 4 Sterne Hotel und diesem Preis nicht in Ordnung.

2026-05-21 • via Nuitee
P
PedroOliveira83 • family_with_children • pt
7
Nice to enjoy the city
Pros:

The bed was very good. Also we liked to walk from the hotel to city center

Cons:

No fridge. Old elevator.

2026-05-21 • via Nuitee
P
Paolo • solo_traveller • it
6
Pros:

An average hotel, the room was comfy and reasonable silent

Cons:

Location is ok, but you're quite far from the real city center

2026-05-21 • via Nuitee
M
Marena • extended_group • za
8
Really enjoyed staying here!
Pros:

Clean and tidy. Location was great!

Cons:

Small fridge in the room.

2026-05-21 • via Nuitee
H
Hamza • solo_traveller • dz
2
2026-05-20 • via Nuitee
J
jawaher • solo_traveller • fr
6
Pros:

موقع بعيد

2026-05-20 • via Nuitee
S
Saqué • solo_traveller • fr
9
2026-05-20 • via Nuitee
M
Maria Elena • extended_group • it
7
2026-05-20 • via Nuitee
R
Rita Aparecida • solo_traveller • br
10
Uma experiencia muito agradável em Lyon
Pros:

Impossível não gostar desde a gentileza de todos os funcionários, localização (em frente a parada T1), metrô, ao conforto dos apartamentos, o hotel é excelente.

Cons:

Gostei de tudo.
Nada o que reclamar

2026-05-19 • via Nuitee
M
Marie-Hélène • couple • fr
9
Pros:

Très grande et belle chambre, baignoire

Cons:

Quartier un peu excentré du centre ville à pied

2026-05-19 • via Nuitee
M
mine • extended_group • tr
8
otelden memnun kaldık
Pros:

otele ulaşım kolay; tramvay durağı otelin önünde, tren 200-300 m mesafede. bu hatları kullanarak her yere kısa sürede ulaşılabiliyor. otel civarında günlük alış-veriş için birçok market pastane bulunuyor. yakın sayılabilecek bir mesafede alış veriş mekezi var. oda ve banyo büyük. otel personeli güleryüzlü.

Cons:

oda daha detaylı temizlenebilirdi. temizlik görevlisi odamızda yastığın üstünde temizlik bezini unutmuştu. odadaki kasa bozuktu. odada buz dolabı mevcut değildi. otelin konumu iyi olmakla birlikte çok nezih değil.

2026-05-19 • via Nuitee
L
Ley • solo_traveller • fr
7
Pros:

L'allure générale du bâtiment , l'emplacement à côté de la gare de Lyon Perrache et la proximité immédiate des moyens de transport , la remarquable disponibilité et gentillesse du personnel , un petit déjeuner varié , salé sucré , de qualité .

Cons:

L'hôtel étant en configuration été , il faisait froid dans la chambre ( coup de froid météorologique pourtant annoncé ) : climatisation seulement sur " froid " et pas de chauffage dans la salle de bain .Le personnel nous a apporté gentiment et rapidement des couettes " hiver " et un radiateur électrique .
Les toilettes sont particulièrement petites et donc peu pratiques d'utilisation ....
Le couchage du troisième adulte , sur canapé , n'avait pas d'oreiller .

2026-05-19 • via Nuitee
P
Pierre • couple • fr
7
Bon hôtel mais demande à être rénové
Pros:

La superficie de la chambre

Cons:

La décoration est dépassé

2026-05-18 • via Nuitee
L
Lihua Ettrich • solo_traveller • cn
8
2026-05-18 • via Nuitee