Hôtel Charlemagne by Happyculture

Hotels
•
HappyCulture
8.2 (8771 reviews)
23 Cours Charlemagne , Lyon , fr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Central Location in Lyon:
Hôtel Charlemagne is conveniently situated in central Lyon, just a short stroll away from major transportation hubs, making it an ideal choice for travelers looking to explore the city with ease.

Comfortable Accommodation:
Experience a comfortable stay at Hôtel Charlemagne with air-conditioned rooms featuring modern amenities like satellite TV and en suite facilities. Upgrade to a room with a private balcony for a touch of luxury during your stay.

Dining and Entertainment Options:
Start your day with a delicious breakfast buffet and savor regional cuisine at La Bibliothèque restaurant. Unwind at Le Mélèze bar's outdoor terrace with a refreshing drink, creating memorable moments during your stay.

Ready to experience the charm of Lyon at Hôtel Charlemagne? Book your stay now and create unforgettable memories in the heart of the city.

Important information:

Please note that the supervised car park is located 492 feet from the hotel.

Please note that only the Superior Double/Twin Room can accommodate an extra bed. Extra bed must be requested in advance and is for a child aged 13 years and younger.

The library and restaurant are to be reserved beforehand.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Location

Guest Reviews

8.2
Based on 8771 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
T
Tomasz • family_with_children • pl
10
2026-08-15 • via Nuitee
W
William • solo_traveller • gb
9
2026-08-15 • via Nuitee
D
Dany • couple • be
8
Een mooie uitvalsbasis om Lyon te verkennen, dicht bij metro, tram en trein.
Pros:

Heel ruime kamer, goed werkende airco, goed bed; toilet apart; mogelijkheid om aan drankfonteintjes vers (gekoeld) water te nemen om je fles bij te vullen.

Cons:

Een kleine frigo (of minibar) op de kamer om drank fris te houden zou een meerwaarde zijn. Doordat we er 5 nachten verbleven hadden we wat meer variatie in het ontbijt verwacht, hoewel het op zich lekker was.

2026-08-15 • via Nuitee
G
GiadaBa • solo_traveller • it
7
2026-08-15 • via Nuitee
C
carlo • couple • it
10
2026-08-15 • via Nuitee
P
peemem • couple • pl
8
OK
Pros:

Pobyt w Hotelu Charlemagne by HappyCulture oceniam pozytywnie, choć z kilkoma zastrzeżeniami. Hotel ma doskonałą lokalizację, która pozwala wygodnie poruszać się po mieście i stanowi jego największy atut. Pokój był czysty i dobrze przygotowany, a obsługa miła i pomocna, co zdecydowanie poprawia komfort pobytu.
Podsumowując: świetna lokalizacja, czystość i przyjazny personel na plus; remont i braki w ofercie śniadaniowej na minus. Mimo niedogodności pobyt był udany, choć z pewnym polem do poprawy.

Cons:

Mało urozmaicone menu śniadaniowe - brak owoców i warzyw.

2026-08-15 • via Nuitee
Ümit • family_with_children • ch
10
2026-08-15 • via Nuitee
E
Elias • extended_group • gr
10
2026-08-14 • via Nuitee
Y
Yoann • couple • fr
6
2026-08-13 • via Nuitee
D
Daniela • solo_traveller • be
8
2026-08-13 • via Nuitee
V
Virginie • solo_traveller • fr
7
2026-08-13 • via Nuitee
V
Valeriia • couple • de
7
2026-08-12 • via Nuitee
P
Patrick • family_with_children • de
3
2026-08-12 • via Nuitee
İsmet Akyürek • solo_traveller • tr
10
Pros:

Otel her yönüyle harika bir otel. Tüm personeli güler yüzlü ve son derece ilgililer.

2026-08-11 • via Nuitee
S
Serena • solo_traveller • it
8
Pros:

Posizione davvero ottima, vicinossima alla metro. In 4 fermate sei in pieno centro.
Se si vuole camminare ci vogliono circa 30 minuti a piedi (fattibile, se non fa troppo caldo).

Cons:

Sconsigliato se si è fumatori. Anche 0agando di più per una camera con balcone non si può fumare all'esteno e bosogna scendere nella terrazza comune.

2026-08-11 • via Nuitee
A
alessandra • couple • it
6
Pros:

Facile da raggiungere in auto

Cons:

Lavori in corso! Non si può tenere aperto un hotel a 4 stelle con polvere e ponteggi

2026-08-11 • via Nuitee
L
Loïc • solo_traveller • fr
8
Pros:

Le personnel, l'emplacement avec la déserte des transport en commun proche.

Cons:

Le chantier à l'arrivée, les bouteilles d'eau à récupérer au RDC, l'ascenseur limité en volume, pas de point piscine même si ce n'est pas le but premier d'un hôtel, cependant avec cette chaleur ça aurait été plus agréable.

2026-08-11 • via Nuitee
I
Ibiscus Orange • solo_traveller • fr
10
Escale à lyon
Pros:

J aime le confort de l hôtel même si pour le moment il est pas mal en travaux, le personnel est top, en plus j étais sur classée

Cons:

Les toilettes sont assez petits, et un ascenseur pour 7 étages, patience, patience, attention au passage extérieur quand il pleut fort

2026-08-11 • via Nuitee
J
Jos • family_with_children • nl
8
2026-08-10 • via Nuitee
F
Frank • solo_traveller • nl
7
Hotel is een bouwplaats
Pros:

Ruime kamer

Cons:

Het hotel is aan het verbouwen en dat geeft overlast. Niet door lawaai, maar er lopen bouwvakkers, sommige ingangen zijn afgeschermd met plastic en de tuin is nu bouwopslag en de plek voor opslag van rommel/bouwafval.

2026-08-10 • via Nuitee