Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2768 reviews)
Zähringerstrasse 46 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2768 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
K
Kim • family_with_children • gb
10
Met all of our requirements for our over night stop.
Pros:

Perfect location for over night stop on our train tour

Cons:

Can’t think of anything

2026-06-21 • via Nuitee
H
Haydee • solo_traveller • br
7
Bom so no frio
Pros:

Muito bem localizado, a passos da estação, perto do centro histórico. Os funcionários são simpáticos .

Cons:

Não dá pra ir no verão. Eles informam que tem ar condicionado mas na verdade é so ventilação, o quarto nao esfria. Morri de calor. O frigobar tb nao gela, so refresca.

2026-06-20 • via Nuitee
S
Susanne • couple • us
10
Perfect location, close to everything yet quiet
Pros:

Perfect location. Unique decor and very friendly staff

Cons:

Nothing

2026-06-18 • via Nuitee
V
Vanessa • solo_traveller • lu
6
Ok pour une nuit si vous n'avez pas d'alternative. C'est propre.
Pros:

Très bien placé mais pour le prix payé, la chambre ne correspondait clairement pas à mes attentes. J'ai du attendre 15 minutes dehors pour faire le "self check out" car la personne devant moi avait des problèmes pour le faire.

Cons:

La chambre. Pour 350 euros la nuit, je m'attendais à quelque chose de mieux.

2026-06-17 • via Nuitee
Y
Yair • family_with_children • il
8
מלון סביר במיקום יוצא מן הכלל.
Pros:

עיצוב החדר. מיקום. הצוות בקבלה קשוב ונחמד.

Cons:

אמבטיה צפופה. ארוחת בוקר דלה. שירות חדרים לא
מספק ואפילו פעם אחת לא בוצע כלל..

2026-06-16 • via Nuitee
T
Theo • solo_traveller • ch
10
2026-06-15 • via Nuitee
D
David • solo_traveller • nz
9
Pros:

Great location and staff

Cons:

Air conditioning in Switzerland is often not allowed. It was too hot at night

2026-06-15 • via Nuitee
J
Janusz • couple • pl
9
Świetna centralna lokalizacja, ciekawy klimat hotelu związany z czekoladą, bardzo pomocny obsługa.
Pros:

Świetna lokalizacja, tuż obok dworca głównego, w pieszej odległości od atrakcji w miasta. Super miły personel. Hotel stylizowany na związek z czekoladą, bardzo ciekawy pomysł i dużo tematycznych gadżetów.

Cons:

Wszystko było ok.

2026-06-14 • via Nuitee
D
Daniel • family_with_children • ch
5
Pros:

Emplacement très central.
Personnel tres agreable

Cons:

Chambre superieure pour 2 personnes et un enfant tres petite et tres chère. Salle de bains minuscule .
Salle de petit déjeuner laide et le supplement demandé pour cela tres elevé.

2026-06-14 • via Nuitee
S
Stelios • solo_traveller • gr
8
Pros:

Η τοποθεσία

Cons:

Ακριβό για αυτά που πρόσφερε

2026-06-13 • via Nuitee
R
Radjender • solo_traveller • nl
8
2026-06-12 • via Nuitee
S
Sarah • couple • us
8
Great location and suitable amenities
Pros:

It was in a great location steps away from the train station, main tram station, and old town. For one of the more affordable hotels in the area, it suited our needs well. We were even able to check in at 9am after our flight landed since our room happened to be ready.

Cons:

The air conditioning did not work well. The bathroom and room are on the smaller side, especially the shower but it fit our needs just fine.

2026-06-11 • via Nuitee
S
Sund • solo_traveller • se
9
2026-06-10 • via Nuitee
E
Edward and Philippa • couple • au
10
Fabulous position great rooms at good price
Pros:

Fabulous position in Old part of city, helpful friendly staff and a comfortable good sized rooms.

2026-06-10 • via Nuitee
S
Samuel • solo_traveller • gb
9
Lovely quirky hotel in a great location
Pros:

We loved the friendly staff, central location and quirky decor of the hotel. The room was comfortable and well equipped. Room had decent Aircon. Very convenient for the main Zurich train station.

Cons:

The breakfast was a little bit basic but was to be expected for the price. The shower was a little small, we were lucky as we have a small frame but not much room to wash. No complaints just an observation.

2026-06-09 • via Nuitee
P
Pedro • extended_group • pt
8
2026-06-07 • via Nuitee
A
Anne • couple • au
8
Loved it.
Pros:

The chocolate fountain was amazing and staff very friendly.

Cons:

Hard to find on google maps.

2026-06-07 • via Nuitee
W
William • couple • au
9
Pros:

Great central location. Friendly staff

Cons:

Room was a bit small, but it was big enough

2026-06-07 • via Nuitee
T
Thomas • solo_traveller • ee
2
Never again. The hotel humiliated me
Pros:

Location and friendly, pleasant, helpful staff

Cons:

The room was ridiculously, hilariously small, a joke. It was 2 of 3 paces from wall to wall. I barely fit in the shower stall, I couldn’t take a normal shower comfortably.This so-called room was a closet and the price was off the chart disappointing in terms of price quality ratio.

2026-06-06 • via Nuitee
K
Kevin • couple • gb
9
Great location and excellent vfm
Pros:

Great location, great facilities and staff

Cons:

Rooms are cosy - small shower - but it’s fine for a couple of nights

2026-06-05 • via Nuitee