Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2835 reviews)
Zähringerstrasse 46 , Zürich , ch
+41 44 267 26 70

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2835 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
S
SEYDİ MEHMET • couple • tr
8
2026-07-23 • via Nuitee
A
Ana Carolina • family_with_children • br
6
2026-07-23 • via Nuitee
E
eynat • solo_traveller • il
9
2026-07-23 • via Nuitee
N
Nguyen Thi • family_with_children • vn
8
2026-07-22 • via Nuitee
C
Ceyda • solo_traveller • tr
7
Pros:

Konumunu, ulasim imkanlarini sevdim

Cons:

Cikolata selalesi icim sectigimiz otelde, selalenin bozuldugunu soylediler. 5 gece kaldik tamir edilmedi.

Odaya temizlige gelmediler, temizlik isteyince yatagi toplayip gitmisler, en son gun odada tozlarla kaldik.

Kahvalti icin kisi basi 20 frank odedik ama her gun ayni kahvalti vardi, sebze vegan sevenek hic yoktu. Domus disinda hic et urunu de yoktu. Peynir ekmek yiyebildik. Yumurta bile geceden haslanmis soguk idi.

2026-07-22 • via Nuitee
R
R8428UNhenryf • Family
8
Overnight In Zurich
Pros:

This hotel was great for a one night stay in Zurich on a two week trip to Europe. Flying into a foreign country is stressful, but the convenient location near Zurich HB is ever so convenient. We could easily walk from the station to the hotel with made coming and going nice and easy. In the lobby they have chocolate for free and for sale as well as friendly receptionists. The elevator is cramped which isn’t the best for a family with suitcases but we made it work. The rooms are small but for European standards pretty big. The rooms have chocolate theming which is fun and comes equipped with coffee makers and a tv. The stairs aren’t very steep with makes going up and down nice. You won’t get much of a view here unfortunately, but outside there is the beautiful river and Swiss buildings. If I return to Zurich this would be a place I would stay again.

2026-07-21 • via Tripadvisor
A
ANNE • solo_traveller • fr
9
2026-07-21 • via Nuitee
F
Frits • couple • nl
5
Cons:

There was no chocolate fountain as indicated on the pictures.

2026-07-21 • via Nuitee
Y
YUKA • couple • jp
9
Pros:

暑い時期に行ったため、エアコンがしっかり効いているのが良かった（他のホテルでは付いていても故障したまま放置されているパターンもあったので）。部屋やホテルの至るところがチョコモチーフになっていて可愛かった。中央駅からも徒歩圏内で、一泊の滞在だったのが勿体無いと感じるぐらい素敵なホテルでした。

Cons:

事前に見た画像ではロビーにチョコファウンテンがあったが撤去されていた。

2026-07-21 • via Nuitee
B
Brandy • family_with_children • us
9
2026-07-20 • via Nuitee
M
Marcelo • extended_group • br
4
Cons:

Escolhemos o hotel porque foi informado que possuía uma fonte de chocolate, chegamos na recepção e a informação que estava em manutenção ….

2026-07-19 • via Nuitee
B
Bruno • solo_traveller • ch
7
Pros:

Gute Lage in Fussdistanz zum Bahnhof. Preis Leistung stimmt für Zürich.

Cons:

Lage etwas laut, zumindest Zimmer gegen Tram-Verkehrsachse raus. Fenster musste deshalb in der Nacht geschlossen bleiben. So war es kein Problem.

2026-07-18 • via Nuitee
J
Jackie • solo_traveller • nz
8
Positive feedback
Pros:

Location - close to station and old town
Friendly and helpful staff
Originality/theme of hotel
Air-conditioning worked perfectly well
Very quiet considering on a main road
Room small but perfect for one night

Cons:

No drinking water provided
Expected coffee machine in room as indicated by Booking.com

2026-07-17 • via Nuitee
S
Strack • solo_traveller • us
8
Pros:

Location was great access and easy to go to train station

2026-07-17 • via Nuitee
D
Dinesh • couple • za
10
2026-07-17 • via Nuitee
A
Aidan • couple • ie
10
2026-07-16 • via Nuitee
C
Colette • solo_traveller • us
7
2026-07-15 • via Nuitee
A
Ayşegül • extended_group • tr
9
Keyif aldık
Pros:

Kahvaltı
Oda

Cons:

Buzdolabı çok az soğutuyor
Dolap eşyalarımız için yoktu

2026-07-15 • via Nuitee
V
Vanessa • couple • li
8
2026-07-15 • via Nuitee
I
Isabelle • solo_traveller • fr
10
2026-07-14 • via Nuitee