Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2927 reviews)
Zähringerstrasse 46 , Zürich , CH
+41 44 267 26 70

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

7.9
Based on 2927 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
S
Shahad • solo_traveller • sa
8
2026-10-12 • via Nuitee
M
Mianel • couple • nl
7
Hotel dichtbij station in een gezellige buurt
Pros:

Modern hotel met een intrigerende naam net aan de andere kant van de rivier gelegen. Het was even lastig hoe je jezelf moest inchecken aan de zelf-checkin balie binnen, maar er daagde redelijk snel hulp op. Op zich goed onderkomen, maar een vrij kleine kamer onder het schuine dak, die het geld als een superior-kamer niet waard is. Om de hoek ligt een hele straat met eethuizen en terrassen waar een gezellige drukte heerst bij warmer weer. Het hotel is dicht bij het station al is het even zoeken hoe je er komt.

Cons:

Superior kamer is niet erg ''superior''

2026-10-11 • via Nuitee
S
Sally • solo_traveller • th
8
Pros:

Great location near the Zurich HB train station about 10 -15 mins walk depending on your walking speed and how heavy your luggage. There is tram stop no. 31 right in front of the hotel which is convenient. The room i booked was for 3 people and it is confortable for us. The bathroom is large and well set up with towels, dryer, small fridge and shower amenities. I stayed here fo 4 nights and felt like home.

Cons:

Staff at the desk could have been more helpful with the luggage. We arrived at night and not even a word of greeting.

2026-10-10 • via Nuitee
M
Mirto • solo_traveller • ch
10
2026-10-10 • via Nuitee
A
Anna • solo_traveller • ph
9
Cute hotel in the center
Pros:

Cute hotel with access to old town and transportation. Chocolate fountain in lobby was a fun touch!

Cons:

Rooms and bathroom a bit small but nicely decorated

2026-10-10 • via Nuitee
C
Catherine • family_with_children • il
7
Pros:

location

Cons:

pillows are not comfy
no microwave oven

2026-10-10 • via Nuitee
S
Sungbo • couple • kr
9
2026-10-10 • via Nuitee
A
Alma • couple • us
8
Wonderful
Pros:

Location,staff are good

Cons:

I wish the room is a little more spacious

2026-10-09 • via Nuitee
A
Abdullah • couple • us
1
It was very bad and horrible no service at all , very very old furniture and the bathroom is so moldy
Pros:

Location only

Cons:

Rey dirty filthy hotel ,

2026-10-08 • via Nuitee
D
debbi • solo_traveller • au
10
Pros:

it was central to everything including the train station

Cons:

no hot buffet breakfast but that was more on me than them i didn't read it properly

2026-10-08 • via Nuitee
L
Lun Ting • couple • tw
9
Pros:

地點很好，離火車站很近，旅館人員友善！

Cons:

房間稍微小一點

2026-10-07 • via Nuitee
J
Jacques • solo_traveller • ch
8
Hôtel pratique et fonctionnel au centre-ville de Zürich
Pros:

Hôtel très pratique et fonctionnel pour un court séjour à Zürich, très proche de la gare centrale et du quartier animé fort sympathique du Niederdorf.

Cons:

Rien de spécial à signaler

2026-10-07 • via Nuitee
K
Kristina • couple • ch
8
Angenehm.
Pros:

Grosses Zimmer, für uns gute Lage. Die richtige Ausstattung, ohne Schnickschnack. Ihr Konzept gefällt mir. Ruhiges Zimmer oberst oben. Man hat den Verkehr nicht gehört.

Cons:

Frühstücksraum fühlte sich etwas steril an. Es ist mir bewusst, dass dieser Raum ein Provisorium ist.

2026-09-18 • via Nuitee
M
Melinda • couple • hu
7
2026-09-17 • via Nuitee
K
Karel • family_with_children • cz
8
2026-09-16 • via Nuitee
P
Peter • solo_traveller • de
8
sehr gute Lokation, TV könnte grösser sein (viel)
Pros:

Schokolade zum Frühstück

Cons:

Einchecken war nicht gut...steht automatische einchecken....aber ist eigentlich manuell...und wann gerade beim Ankunft niemand da für 1/2h...dann ist man zuerstmal lange frustriert.

2026-09-15 • via Nuitee
S
S Wilkinson from Canada • solo_traveller • ca
10
Pros:

Loved the experience. New, unique, friendly staff, incredible location, clean and comfortable

2026-09-15 • via Nuitee
F
Francisco José • solo_traveller • ar
9
Cons:

Muy flojo el wifi

2026-09-14 • via Nuitee
C
carol • solo_traveller • gb
5
Pros:

Location is great, just a 5min walk to the train station and 15min by car from the airport

Cons:

The shower head wasn't working in the room, so the water was flowing just from the bathtub. Beds weren't that comfortable. In general I didn't think it was worth the price.

2026-09-13 • via Nuitee
E
Ewa • solo_traveller • pl
10
2026-09-12 • via Nuitee