Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean grounds and well-kept property.
Comfortable bed and spacious rooms.
Cons:
Closed restaurant and pool.
Dissatisfaction with smart TV functionality.

Categories

Cleanliness
8.08
The property was well kept and clean, but there were some issues like dirty carpets in the unit.
Service
9.05
Staff were welcoming and helpful; however, the desk staff's handling of receipts was disappointing.
Location
9.09
Location was good, with easy access to the main town of Jasper.
Room Quality
7.54
The room was comfortable but had some issues such as a dumb TV, hot temperatures upon arrival, and poorly designed bathtubs.
Amenities
7.07
Restaurant and pool were temporarily closed, leading to significant disappointment.
Value for Money
8.03
Guests felt they did not receive what they paid for due to closed amenities.
Food and Beverage
6.58
Restaurant was closed during the stay, impacting the overall experience negatively.
Overall Experience
8.55
Overall experience felt comfortable despite amenities being closed and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:07

Property Description

Luxurious Accommodations
Indulge in comfort at Jasper Inn & Suites by INNhotels, where each room features a flat-screen TV, cable, and Chromecast. Enjoy the convenience of tea and coffee-making facilities and a fridge in every room for a home-away-from-home experience.

Delicious Dining Options
Treat your taste buds to authentic Canadian cuisine at The Inn Grill, offering evening dining experiences. In the summer, savor your meal on the heated outdoor terrace, creating a memorable dining ambiance.

Relaxation and Recreation
Unwind and rejuvenate in the hotel's indoor pool, hot tub, sauna, and steam room. For outdoor enthusiasts, take advantage of ski lockers and a ski wax room for a seamless skiing experience in the nearby Ski Marmot Basin.

Book now for an unforgettable stay at Jasper Inn & Suites by INNhotels!

Important information:

Please note, there is no elevator at this property.

For reservation of 10 or more rooms, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3138 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.55
J
jennie couple au
9
Comfortable , convenient and clean
Pros:

Convenient location . Spacious room . Good breakfast .

2026-07-25 via Nuitee
L
Linsey couple us
4
Outdated, uncomfortable, wouldn’t recommend
Pros:

Access to steam room, hot tub, and pool.

Cons:

Outdated, old soft beds, cigarette smell throughout, too hot and fans weren’t sufficient, sauna didn’t get hot, steam room smelled like gym socks, living room furniture was probably 50 years old and uncomfortable, barely any kitchen supplies (not even paper towel), and continental breakfast should have been included. Terrible value.

2026-07-25 via Nuitee
J
Janet family_with_children us
9
This hotel is great choice for staying in Jasper.
Pros:

Beautiful room. Nice location. Had washers and dryers for guests.

Cons:

Our room didn’t have air conditioning but some of their rooms do.

2026-07-25 via Nuitee
B
Ben family_with_children ca
10
2026-07-25 via Nuitee
K
Karin family_with_children nl
7
Prima voor verblijf in Jasper
Pros:

We hadden een mooie ruime kamer, het was er ook schoon. Locatie redelijk dicht bij het centrum en toch lekker rustig.

Cons:

Alles is nogal gedateerd. Kamers zijn ook warm, we konden gelukkig wel ‘s nachts de deur naar het balkon openzetten maar echt afkoelen deed het niet.

2026-07-24 via Nuitee
C
Chintan solo_traveller us
7
Pros:

Location was great and good for families. staff

Cons:

Not good for senior citizens, especially if you need help climbing stairs. The loft rooms may be difficult for the elderly to climb.

2026-07-24 via Nuitee
K
kjlily extended_group in
8
2026-07-24 via Nuitee
E
Eva extended_group at
8
2026-07-23 via Nuitee
J
Joerg-Michael extended_group de
8
Ein ruhiges Hotel in zentraler Lage in Jasper
Pros:

Die Lage vom Hotel ist sehr gut, es war nachts ruhig, wir haben nichts von der Straße oder der Eisenbahn gehört. Man kann sehr gut zu Fuß in die Innenstadt von Jasper laufen und dort gibt es viele Restaurants und Einkaufsmöglichkeiten. Das angrenzende Restaurant ist gut und der Service sehr nett.

Cons:

Wir waren zu Viert dort und es ist schade, dass es nur drei Stühle zum Essen und drei Plätze auf Couch und Sessel gab. Die Küche ist ausreichend bestückt, auch wenn es nur zwei kleine Löffel gab. Das Mobiliar ist schon etwas in die Jahre gekommen.

2026-07-23 via Nuitee
A
Adriana family_with_children ca
7
It was a nice place for a short stay
Pros:

The space

Cons:

No a/c

2026-07-21 via Nuitee
D
Darrell family_with_children ca
7
love the town of Jasper and all the little places to go and explore in the surrounding areas
Pros:

place was clean and had a great area to sit and read a book have a drink or chat with family under the shade of a tree had lots of nice flowers all ariund

Cons:

the rooms were very expensive and each of the two rooms had a very uncomfortable hide abed with a near to nothing for a mattress instead of a bed we paid 1200.00 for two different rooms and feel that we were taken for granted and overcharged for rooms that probably run around 200 to 250 per night. the cost of the two rooms for two nights was more than the other eight days of hotels/motels throughout BC combined.

2026-07-21 via Nuitee
L
Loris couple au
8
2026-07-21 via Nuitee
D
David couple gb
9
2026-07-19 via Nuitee
C
Clare solo_traveller gb
7
2026-07-19 via Nuitee
K
Katherine family_with_children gb
9
Lovely small town hotel
Pros:

Location was great, lovely small town hotel staff very friendly. Great pool. Would definitely return.

Cons:

Knew in advance there wasn't air conditioning but we were there in hot weather and really missed it. Beds were doubles not queens and we did roll together.

2026-07-18 via Nuitee
S
SHOSHI couple il
7
2026-07-18 via Nuitee
M
marty solo_traveller nz
6
2026-07-18 via Nuitee
A
Ahmed solo_traveller in
9
2026-07-18 via Nuitee
K
Karen couple us
8
Comfortable and great location with convenient food.
Pros:

Location right in Jasper and had nice restaurant right at hotel. Food was very good and staff friendly. Bedroom area separate from sitting area which was nice.

Cons:

Possibly more updated bath area and furniture but it was adequate.

2026-07-17 via Nuitee
E
Elina family_with_children ch
8
2026-07-17 via Nuitee