Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean grounds and well-kept property.
Comfortable bed and spacious rooms.
Cons:
Closed restaurant and pool.
Dissatisfaction with smart TV functionality.

Categories

Cleanliness
8.08
The property was well kept and clean, but there were some issues like dirty carpets in the unit.
Service
9.05
Staff were welcoming and helpful; however, the desk staff's handling of receipts was disappointing.
Location
9.09
Location was good, with easy access to the main town of Jasper.
Room Quality
7.54
The room was comfortable but had some issues such as a dumb TV, hot temperatures upon arrival, and poorly designed bathtubs.
Amenities
7.07
Restaurant and pool were temporarily closed, leading to significant disappointment.
Value for Money
8.03
Guests felt they did not receive what they paid for due to closed amenities.
Food and Beverage
6.58
Restaurant was closed during the stay, impacting the overall experience negatively.
Overall Experience
8.55
Overall experience felt comfortable despite amenities being closed and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:07

Property Description

Luxurious Accommodations
Indulge in comfort at Jasper Inn & Suites by INNhotels, where each room features a flat-screen TV, cable, and Chromecast. Enjoy the convenience of tea and coffee-making facilities and a fridge in every room for a home-away-from-home experience.

Delicious Dining Options
Treat your taste buds to authentic Canadian cuisine at The Inn Grill, offering evening dining experiences. In the summer, savor your meal on the heated outdoor terrace, creating a memorable dining ambiance.

Relaxation and Recreation
Unwind and rejuvenate in the hotel's indoor pool, hot tub, sauna, and steam room. For outdoor enthusiasts, take advantage of ski lockers and a ski wax room for a seamless skiing experience in the nearby Ski Marmot Basin.

Book now for an unforgettable stay at Jasper Inn & Suites by INNhotels!

Important information:

Please note, there is no elevator at this property.

For reservation of 10 or more rooms, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3108 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.55
C
CHEREE family_with_children us
10
perfectl location , comfortable setting, clean and had everything we needed.
Pros:

It was located in the middle so we could walk to town if needed and beautiful views from balcony

Cons:

The balcony was a bit sketchy. It appeared it might jave been a window turned door. You had to step up liike 8 inches over threshold then drop down over a foot to balcony floor. My dad even fell out this “door”. So not safe for the ederly:(

2026-07-04 via Nuitee
A
Antony couple gb
8
2026-07-04 via Nuitee
S
shigin couple tw
10
2026-07-04 via Nuitee
S
shigin couple tw
10
2026-07-04 via Nuitee
S
scant solo_traveller au
8
Great stay in Jasper
Pros:

Loved the location and ease of walk into town.
Bed was comfortable and lounge area was spacious.
Kitchenette was useful.
Old fashioned but extremely comfortable.

Cons:

The safety rail in shower was very limiting to wash your hair. Would have been fine if shower head was at the other end. I didn't like my showering experience at all.
No sharp knife in kitchenette limited what could be done.

2026-07-03 via Nuitee
N
Nasayem family_with_children kw
5
No ac = dead.
Pros:

Location is great, staff are friendly and helpful.

Cons:

Room was outdated/ old for the price you end up paying.
Unfortunately it was really hot and there was no AC!
It was 37-38*C inside the room despite opening the windows and having fans on.

2026-07-03 via Nuitee
J
Julie couple au
8
2026-07-02 via Nuitee
P
Piazzardi family_with_children it
4
Pros:

swimming pool , parking lot available

Cons:

access to second floor only through stairs (no lift available). we booked a room for three persons, but only one queen size bad was available. the other bed was under the sofa to be extracted and was not prepared when we arrived (we had to prepare third bed with sheets)

2026-07-01 via Nuitee
A
Athena family_with_children us
9
2026-06-30 via Nuitee
A
Anthony solo_traveller gb
7
Pros:

15-20 min walk to Jasper town.
Overall a pleasant stay

Cons:

Kitchen area a bit small. No oven. Room a bit worn.

2026-06-30 via Nuitee
B
Bundarika solo_traveller ca
8
2026-06-30 via Nuitee
B
Brady couple us
6
Not Worth It
Pros:

The kitchen, the loft, the skylight.

Cons:

We paid just over $500 Canadian per night $1,500 total) for a queen bed room with loft. It was not worth it. Our room faced the potholed alley behind the hotel, where smoke from smokers in the designated "smoking" area would waft in any time we tried to open our partially broken window for "fresh mountain air". Some mountains could be seen in the distance, but the garbage dumpster was more prominent. Thus, we spent little time on the deck. The room itself was ok, and the queen bed loft and skylight gave the room character, but it also appeared tired and aging, with random stains on the carpet and walls, thick layers of paint on the stairs, and a mixture of fixtures from the 1970s to the present. We found the well-stocked kitchen to be the best part of the room. Overall, a mixed bag of good and not-so-good traits. A room with a better view and an operational window, and away from the designated Smoking area, would have helped a lot, though still not enough to justify the price.

2026-06-29 via Nuitee
J
Janna solo_traveller au
7
2026-06-27 via Nuitee
J
Janet couple au
8
2026-06-27 via Nuitee
A
Arlene extended_group us
10
Great location. Delicious restaurant. Room was very nice. Hospitality was excellent! Loved it!
Pros:

well appointed

Cons:

sofa bed was very uncomfortable

2026-06-27 via Nuitee
P
Peter couple au
8
Pros:

Good comfortable accommodation.

2026-06-26 via Nuitee
E
Elizabeth solo_traveller gb
9
2026-06-26 via Nuitee
R
Ruth solo_traveller ca
5
Never again
Pros:

Location was good. I know Jasper well and visit often.

Cons:

The beds were meant to be two queens and they were small doubles
A lot of noise as our rooms were close to the doors where everyone parks

2026-06-25 via Nuitee
Z
Ziv Sagi solo_traveller il
7
Cons:

There is no air conditioning and the room is hot, especially upstairs. There is no hand shower in the shower.

2026-06-25 via Nuitee
N
Nagehan solo_traveller de
9
Gute solide Unterkunft
Pros:

Mit hat die Unterkunft insgesamt gut gefallen. Ich hatte ein höhergelegenes Zimmer mit einem Balkon, die Ausstattung des Zimmers war gut und alles war soweit sauber und komfortabel. Für einen kurzen Aufenthalt in Jasper würde ich dieses Hotel wieder wählen. Parkplätze stehen kostenlos zur Verfügung. Die Innenstadt ist fussläufig erreichbar, dauert etwa 10-15 Minuten.

Cons:

Das Frühstücksbüffet könnte für den Preis etwas abwechslungsreicher (mehr Aufschnitt, Säfte, Käse usw) sein.

2026-06-25 via Nuitee