ibis Newcastle

Hotels
•
ibis
7.2 (3430 reviews)
700 Hunter Street , Newcastle , au
+61 2 4925 2266

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Not great value for money

Categories

Cleanliness
5.85
Rooms were reported as not very clean and had issues such as cobwebs, urine smells, and uncleaned bathrooms.
Service
8.81
Staff were described as polite and helpful, with a positive mention of one staff member who resolved issues promptly.
Location
8.85
The hotel is well-located, central, and near to activities, which received positive comments.
Room Quality
6.31
Rooms were mentioned as old, outdated, and inadequately equipped, with poor bedding quality.
Amenities
6.34
Lacked basic amenities like microwaves and had issues with refrigerators, reflecting a need for better maintenance.
Value for Money
6.8
Some guests felt the hotel was overpriced for the quality received, but location was an advantage.
Food and Beverage
7.35
Breakfast received a good review, though overall food quality was mentioned with no specifics.
Overall Experience
7.32
Mixed feelings with positive highlights offset by significant dissatisfaction and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Central Location in Newcastle City Centre
Hotel Ibis Newcastle is conveniently situated in the heart of Newcastle, making it easy to explore the city's attractions such as the Civic Theatre and Queen’s Wharf on foot.

Comfortable Rooms with Modern Amenities
Each room at Ibis Newcastle is designed for comfort, featuring air conditioning, a flat-screen TV, and a private bathroom. The availability of WiFi and 24-hour reception ensures a hassle-free stay for all guests.

Dining Experience at iBistro and iBar
Satisfy your taste buds at iBistro with round-the-clock dining options, while iBar offers a selection of local wines and beers for a relaxing evening. Honeysuckle Precinct nearby provides additional dining and entertainment choices.

Book your stay at Hotel Ibis Newcastle for a memorable experience in Newcastle's vibrant Honeysuckle Precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 3430 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 6.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.32
J
Jennifer • solo_traveller • au
10
Pros:

Clean and tidy. Meals there were good.

2026-07-25 • via Nuitee
T
Thapa • couple • au
1
2026-07-25 • via Nuitee
C
Clara Yanet • solo_traveller • au
8
2026-07-25 • via Nuitee
O
Olivia • solo_traveller • au
8
2026-07-24 • via Nuitee
D
David • solo_traveller • au
9
Overall good will stay again
Pros:

Cost and location

Cons:

Paying for parking

2026-07-24 • via Nuitee
D
David • couple • au
9
2026-07-24 • via Nuitee
J
Joanne • solo_traveller • au
10
2026-07-24 • via Nuitee
J
Julie • couple • au
8
Enjoyed my stay, left my fold up 3 in one phone charger in the room, called the next day to see if it was found and was
Pros:

Was clean and close to venues I was attending

Cons:

Every thing was fine

2026-07-23 • via Nuitee
A
Ash • solo_traveller • au
6
Not what I expected from an Accor property.
Pros:

Bed was amazing. Good location. Easy parking. Pleasant enough staff.

Cons:

Corridor stunk of cigarette smoke. Room was clean but had a slight smell of cigarette smoke. Not expected nor comfortable for a non smoking hotel room. Bathrooms vents are very poor and you have to keep bathroom doors closed whilst showering so that the fire alarms don’t go off but the air vent does not extract the steam from a warm shower let alone a hot shower very well so it feels like you are in a sauna. I can see why people leave the door open.
Breakfast buffet was basic but good value with enough of an option but the eggs and the bacon was cold and looked like it had been there a very long time. Would have been nice to know that parking was an extra $25 per night before I booked the room. Thought that was very expensive for a basic regional hotel parking. Also no direct reservations. Do it on net through various websites or call America!

2026-07-23 • via Nuitee
H
Harrison • couple • au
9
2026-07-22 • via Nuitee
H
Harrison • couple • au
9
2026-07-22 • via Nuitee
L
Lauren • solo_traveller • au
6
Ok
Pros:

Location and rooms

Cons:

I discovered the room door lock didn’t work, when I woke up the next morning. The staff checked and agreed it wasn’t working, they said they’d been changing over locks and mustn’t have done my room. They apologised but didn’t offer any discount or refund. It wasn’t a good feeling knowing my door had been open all night. The staff didn’t seem to acknowledge this

2026-07-21 • via Nuitee
E
EL-HAJJ • solo_traveller • au
6
Pros:

Location close to the beach

Cons:

Bathroom small

2026-07-18 • via Nuitee
J
Joshua • couple • au
7
2026-07-18 • via Nuitee
R
Ralf • solo_traveller • nl
7
2026-07-17 • via Nuitee
A
Anthony • couple • au
8
2026-07-17 • via Nuitee
C
Craig • couple • au
9
It meet all of our requirements
2026-07-15 • via Nuitee
J
James • solo_traveller • au
2
2026-07-14 • via Nuitee
G
Guy • couple • au
6
2026-07-14 • via Nuitee
M
MAVIS • couple • au
6
It was fine for a couple of days or nights but not for longer stays.
Pros:

location, though Hunter St in parts looks very shabby.
Our room was quiet and our bed very comfortable. I had to ask for another blanket but we still needed to leave the heating on overnight. the window would not open even a bit for ventilation. the en suite was small but nice and smart and quite adequate. It would have been nice not to have to ask at reception for more Tea bags and milk. The scene on exiting the lift on level four was very basic, bland, without colour and the furniture there didn't look inviting. The lift was quick and efficient and we didn't have to wait long.

Cons:

See above!

2026-07-13 • via Nuitee