ibis Newcastle

Hotels
•
ibis
7.2 (3383 reviews)
700 Hunter Street , Newcastle , au

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Internet access
Wine release events
Secured parking
Vegetarian menu options available
Bulk dispenser for toiletries
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Not great value for money

Categories

Cleanliness
5.85
Rooms were reported as not very clean and had issues such as cobwebs, urine smells, and uncleaned bathrooms.
Service
8.81
Staff were described as polite and helpful, with a positive mention of one staff member who resolved issues promptly.
Location
8.85
The hotel is well-located, central, and near to activities, which received positive comments.
Room Quality
6.31
Rooms were mentioned as old, outdated, and inadequately equipped, with poor bedding quality.
Amenities
6.34
Lacked basic amenities like microwaves and had issues with refrigerators, reflecting a need for better maintenance.
Value for Money
6.8
Some guests felt the hotel was overpriced for the quality received, but location was an advantage.
Food and Beverage
7.35
Breakfast received a good review, though overall food quality was mentioned with no specifics.
Overall Experience
7.32
Mixed feelings with positive highlights offset by significant dissatisfaction and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Central Location in Newcastle City Centre
Hotel Ibis Newcastle is conveniently situated in the heart of Newcastle, making it easy to explore the city's attractions such as the Civic Theatre and Queen’s Wharf on foot.

Comfortable Rooms with Modern Amenities
Each room at Ibis Newcastle is designed for comfort, featuring air conditioning, a flat-screen TV, and a private bathroom. The availability of WiFi and 24-hour reception ensures a hassle-free stay for all guests.

Dining Experience at iBistro and iBar
Satisfy your taste buds at iBistro with round-the-clock dining options, while iBar offers a selection of local wines and beers for a relaxing evening. Honeysuckle Precinct nearby provides additional dining and entertainment choices.

Book your stay at Hotel Ibis Newcastle for a memorable experience in Newcastle's vibrant Honeysuckle Precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 3383 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 6.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.32
A
Adrian • couple • au
6
Budget accommodation in the heart of Newcastle CBD
2026-06-13 • via Nuitee
N
Nick • solo_traveller • au
7
2026-06-13 • via Nuitee
C
Christine • couple • au
6
Convenient location to city centre
Cons:

One bedside lamp was broken. No towels left in room.

2026-06-13 • via Nuitee
S
Sighle • extended_group • au
10
Pleasant. Staff were cheerful, helpful and courteous
Cons:

I am a bit of a luditte so found QR codes a tad above my skill level. No reflection on premises

2026-06-12 • via Nuitee
N
NatCV • family_with_children • au
9
Value for money with friendly staff.
Pros:

The matress was firm and the water was hot. The room was clean and tidy, as was the bathroom (apart from some mold on the seals of the shower).

Cons:

Having to pay for parking.

2026-06-12 • via Nuitee
D
Darren matthews • solo_traveller • au
4
unprofessional staff..
Pros:

the ibis hotel is overrun by junkies all night and they make sure you don't feel comfortable...the rooms don't get cleaned they only give you fresh towels and leave the dirty towels on the floor..I had clothes stolen medication taken..blood on towels. drugs sprinkled along the back behind my bed and on the floor in front of the front door...who knows what else they done. they seem to have a swipe card to my room .which the staff would have assisted with by using the computer to activate the swipe cards which doesn't feel any good after paying $600 for 4 days and I get treated like this second rate citizen .makes me wonder if the cameras are working at all ..

Cons:

getting treated like i have no rights to security and privacy .i have a mental illness and my medication was stolen from the boxes so I had nothing left to take..after paying alot of money for the room to begin with and i spent alot of money over a few weeks of staying here.

2026-06-12 • via Nuitee
K
Kathryn • solo_traveller • au
5
Pros:

Location. Good access to every thing we wanted.

Cons:

Breakfast was poor for example eggs were cold and rubbery. No cereal provided as an option.

2026-06-12 • via Nuitee
E
Eric • extended_group • au
10
2026-06-12 • via Nuitee
J
JOHN • family_with_children • au
5
2026-06-11 • via Nuitee
P
Pretty Fly For A Wifi • solo_traveller • au
10
Pros:

Really friendly staff.
Comfy beds

Cons:

I really couldnt fault it only 1 night stay

2026-06-11 • via Nuitee
S
Sangbok • solo_traveller • au
3
2026-06-11 • via Nuitee
D
Daniel • couple • au
5
2026-06-11 • via Nuitee
A
Abdulnour • solo_traveller • au
8
2026-06-10 • via Nuitee
J
Josh • couple • au
10
2026-06-09 • via Nuitee
T
Tracy • couple • au
10
2026-06-08 • via Nuitee
M
Maryjane • solo_traveller • nz
8
Pros:

Staff were very helpful.
Initial impression was that the hallways could do with a makeover. However my room was very clean, the bed was comfortable, linen very fresh and welcoming. The small bathroom was well maintained and clean.

I stayed for 11 nights and had booked because of the Ibis reputation for good, basic rooms and comfortable beds.
I was not disappointed.
The hotel is just 10 mins walk from the light rail stop and 15 mins from Newcastle Interchange. The buses run through Hunter St or nearby so the Ibis is in an easy location for public transport.

2026-06-08 • via Nuitee
D
Dave • solo_traveller • au
1
Pros:

Not much to like

Cons:

A lot of bugs, no upkeep to the room. Most things area damaged. Pillows are horrible.
Not a nice experience.

2026-06-07 • via Nuitee
G
Gina • couple • au
7
2026-06-07 • via Nuitee
A
Alladice • solo_traveller • au
7
2026-06-07 • via Nuitee
K
Kimberly • solo_traveller • au
7
Affordable with comfortable bed and clean sheets.
Pros:

Great location to Coles groceries, and other eateries, a decent walk to the beach but at least the road is flat. They have onsite parking.

Cons:

It could do with a bit of a refresh, the carpets had some weird stains in my room.

2026-06-07 • via Nuitee