ibis Newcastle

Hotels
•
ibis
7.2 (3411 reviews)
700 Hunter Street , Newcastle , au
+61249252266

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Not great value for money

Categories

Cleanliness
5.85
Rooms were reported as not very clean and had issues such as cobwebs, urine smells, and uncleaned bathrooms.
Service
8.81
Staff were described as polite and helpful, with a positive mention of one staff member who resolved issues promptly.
Location
8.85
The hotel is well-located, central, and near to activities, which received positive comments.
Room Quality
6.31
Rooms were mentioned as old, outdated, and inadequately equipped, with poor bedding quality.
Amenities
6.34
Lacked basic amenities like microwaves and had issues with refrigerators, reflecting a need for better maintenance.
Value for Money
6.8
Some guests felt the hotel was overpriced for the quality received, but location was an advantage.
Food and Beverage
7.35
Breakfast received a good review, though overall food quality was mentioned with no specifics.
Overall Experience
7.32
Mixed feelings with positive highlights offset by significant dissatisfaction and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Central Location in Newcastle City Centre
Hotel Ibis Newcastle is conveniently situated in the heart of Newcastle, making it easy to explore the city's attractions such as the Civic Theatre and Queen’s Wharf on foot.

Comfortable Rooms with Modern Amenities
Each room at Ibis Newcastle is designed for comfort, featuring air conditioning, a flat-screen TV, and a private bathroom. The availability of WiFi and 24-hour reception ensures a hassle-free stay for all guests.

Dining Experience at iBistro and iBar
Satisfy your taste buds at iBistro with round-the-clock dining options, while iBar offers a selection of local wines and beers for a relaxing evening. Honeysuckle Precinct nearby provides additional dining and entertainment choices.

Book your stay at Hotel Ibis Newcastle for a memorable experience in Newcastle's vibrant Honeysuckle Precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 3411 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 6.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.32
M
Milan • couple • au
10
2026-07-05 • via Nuitee
E
Eva • couple • au
5
Too far from town & room not up to standard to justify the price
Pros:

Price

Cons:

We were offered a slightly larger room which could fit an extra single bed for an additional $60.
The room turned out to be one for disabled access with a large bathroom with no toilet seat lid, towel rails or any other surface to put any towels, clothes or other personal items. The extra bed turned out to be a fold up camp bed which was only installed after we asked for it & then collapsed when sat on. We then had to also request the extra towels.

2026-07-04 • via Nuitee
B
Bill • couple • vn
8
2026-07-04 • via Nuitee
M
Michelle • solo_traveller • au
8
Pros:

Good

2026-07-02 • via Nuitee
S
Sholina • solo_traveller • au
5
2026-06-30 • via Nuitee
T
Trudy • solo_traveller • au
4
How is this acceptable?
Cons:

Reeked of cigarettes totally gross had to sleep with the window wide open.

2026-06-30 • via Nuitee
M
Melissa • solo_traveller • au
6
A simple yet kind stay
Pros:

Everyone was very friendly and helpful I cannot speak bad about the staff at all they were very helpful

Cons:

I don’t see why microwaves can’t be in the hotel it would mean a lot to those who aren’t here very long and have the ability to bring simple meals back to their rooms

2026-06-30 • via Nuitee
A
Andrea • solo_traveller • au
9
Pros:

Great value for money, central location close to beautiful waterfront. Staff extremely helpful

2026-06-30 • via Nuitee
M
Mark • solo_traveller • au
8
2026-06-29 • via Nuitee
D
Dermoudy • couple • au
2
2026-06-29 • via Nuitee
R
Roger Jon • solo_traveller • au
8
2026-06-28 • via Nuitee
J
Jane • couple • au
6
2026-06-28 • via Nuitee
R
Rodney • solo_traveller • au
9
Great location, access to train& light rail excellent, bus stop right out front. Eating options nearby good. Great I
Pros:

Location is great

Cons:

Cost for parking

2026-06-28 • via Nuitee
K
karyn • solo_traveller • au
8
Cons:

The Cleaner obviously didn't clean the fridge as there was food still in it from someone else.

2026-06-27 • via Nuitee
L
Lea • solo_traveller • au
9
2026-06-27 • via Nuitee
P
Phong • solo_traveller • au
8
Pros:

central to everything great location

2026-06-26 • via Nuitee
C
Carol • solo_traveller • au
8
2026-06-25 • via Nuitee
A
Antony • solo_traveller • au
8
Pros:

Good location, comfy bed, friendly staff

Cons:

Hotel looked a bit tired, rundown thought it was a bit exspensive for what it is.

2026-06-25 • via Nuitee
L
Lucy • solo_traveller • au
7
Pros:

Convenience and clean

Cons:

Only 2 pillows

2026-06-25 • via Nuitee
A
Andrew • couple • au
6
Good stay, cannot give any more credit than that.
Pros:

Cleanliness, room was good, bed was very good, But with no surprise, we expected IBIS to be on the lower end of the upmarket hotel experience. Location is good being very near the centre of town, therefore walking distance to everything in the 2 km radius.

Cons:

Thought the bathroom was well presented, to me, it felt like a upmarket portaloo with shower. I just prefer the conventional tiled type of bathroom. They need to get a new mini bar fridge. Ours sucked with water pooling on the bottom of the fridge.

2026-06-25 • via Nuitee