Protea Hotel by Marriott Bloemfontein

Hotels
•
Protea Hotels by Marriott
8.1 (625 reviews)
202 Nelson Mandela Avenue , Bloemfontein , ZA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable beds
Cons:
Dirty facilities
Poor dining options
Issues with room cleanliness

Categories

Cleanliness
7.35
Several reviews mentioned cleanliness issues, including dirty facilities and blood spatters.
Service
9.35
Many guests praised the staff for being friendly and professional.
Location
8.85
Proximity to good restaurants and convenience to local shops was appreciated.
Room Quality
7.85
Rooms were noted as comfortable but had issues such as dated bathrooms and strange smells.
Amenities
7.35
Amenities such as the pool were deemed insufficient, and gym facilities were unavailable.
Value for Money
8.35
Some guests felt the hotel did not meet 4-star expectations for the price paid.
Food and Beverage
6.85
Multiple guests reported unsatisfactory dining experiences and limited menu items.
Overall Experience
8.85
General satisfaction with stay, with a mix of pros and cons impacting overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:04

Property Description

Luxurious Accommodation
Set in a beautifully landscaped garden in Bloemfontein's business district, this hotel offers a comfortable base with modern rooms boasting earthy tones and essential amenities like a TV and safe.

Relaxing Facilities
Guests can unwind by the pool, soak up the sun on the terrace, or cozy up by the fireplace in the lounge. Free WiFi and room service add to the relaxing atmosphere.

Convenient Location
With easy access to the university and just 17 km from the airport, Protea Hotel Bloemfontein is the ideal choice for both business and leisure travelers.

Book your stay now at Protea Hotel Bloemfontein for a relaxing and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFN

Location

Guest Reviews

8.1
Based on 625 reviews
Cleanliness: 7.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 6.85
Overall Experience: 8.85
A
Alice • family_with_children • za
5
Pros:

Breakfast is good.

Cons:

It's very noisy.

2026-10-20 • via Nuitee
H
Hein • extended_group • za
7
Pros:

Breakfast

Cons:

Bathrooms getting old

2026-10-15 • via Nuitee
L
Lebohang • extended_group • za
7
2026-10-14 • via Nuitee
B
Brian • extended_group • za
3
Dont stay here ! quite simple
Cons:

Staff are unfriendly from walking to reception , unprofessional and frankly the worst check in I have had in years to a hotel!

2026-10-14 • via Nuitee
M
Mitch • couple • za
7
2026-10-12 • via Nuitee
S
Ssali • solo_traveller • za
10
I had a very beautiful and peaceful stay
Pros:

It’s very clean and also very peaceful

2026-10-12 • via Nuitee
F
Francois • couple • za
10
2026-10-12 • via Nuitee
M
Mampe Vinolia • solo_traveller • za
10
I was home!!! Felt like I belong! It’s an amazing place to stay at. It’s peaceful and relaxing and you just feel good an
Pros:

Literally everything! It was my second time here and absolutely loved it and it felt like home more! The staff is AMAZING and the food is really really great!! The chefs are doing excellent in that restaurant and behind those ovens😂🔥.

Cons:

Nothing not to like!

2026-10-10 • via Nuitee
R
Rogers • couple • za
8
2026-10-08 • via Nuitee
R
Ryan • solo_traveller • za
8
2026-10-08 • via Nuitee
R
Ryan • solo_traveller • za
7
2026-10-08 • via Nuitee
A
Alet • couple • za
1
Awful. Bad.
Pros:

I asked for a bathtub and there was one.

Cons:

The lighting in the room is absolutely poor.
The toilet was constantly leaking water which is a waste and an irritating noise.
The room is not soundproof.
The type of other guests is appalling. They were LOUD and NOISY and DRUNK to an extend that we could not sleep AT ALL for the whole night. They were up and down the corridors, shouting and loud laughter and knocking on doors. It never stopped. And it was not children. It was all adults.
I would NOT recommend this Hotel for ANYONE. It was a BAD, BAD, BAD experience. NOT worth the amount of money. It was expensive. You would think that you will get a good night's rest in such an expensive place. But NO.

2026-10-07 • via Nuitee
S
Sergio • solo_traveller • it
7
2026-10-07 • via Nuitee
H
Hellen • family_with_children • ke
7
Good
Pros:

The rooms were clean and comfortable bed. The staff were courteous especially front office team.

Cons:

The last night had a big group of university students check in and we did not sleep at all due to the noise and commotion

2026-10-07 • via Nuitee
L
Lehlohonolo Shedwick • solo_traveller • za
8
2026-10-07 • via Nuitee
K
Katalin • solo_traveller • hu
10
2026-09-18 • via Nuitee
L
Lerato • solo_traveller • za
3
Pros:

The location

Cons:

I asked for 2 single beds but then the beds were made as if it's 2 people sharing the same bed.
Why didn't they provide bedding utensils for each bed
And the noise from the neighbors wherever they were coming back from wherever they came from in the early hours
I tried to change the venue to Kimberly but you didn't respond to my emails

2026-09-16 • via Nuitee
K
Keamogetswe • couple • za
9
2026-09-09 • via Nuitee
B
Brian • solo_traveller • za
5
2026-09-08 • via Nuitee
I
Isabelle • couple • gb
2
Awful and we will never stay in a Protea again.
Pros:

It was close to the N1 highway and had hot water. The front of house staff were friendly.

Cons:

No shower gel or shampoo in room, food was disgusting, both meals were really disappointing.

2026-09-04 • via Nuitee