SoHo Hotel Toronto

Hotels
9.1 (1773 reviews)
318 Wellington Street West , Toronto , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Noise from traffic
Beds could be more comfortable
Limited amenities hours

Categories

Cleanliness
9.29
The hotel is reported to be clean and well maintained across multiple reviews.
Service
9.46
Staff were described as friendly, accommodating, and helpful in various reviews.
Location
9.6
Many reviews praised the excellent location near shopping, restaurants, and activities.
Room Quality
8.75
Rooms were generally well-received, though some described issues with comfort, particularly with beds.
Amenities
8.28
The amenities did not fully meet expectations for some guests, particularly regarding the gym and restaurant hours.
Value for Money
8.74
While some guests felt the amenities did not justify the cost, others saw it as a worthwhile experience.
Food and Beverage
9.29
Guests highlighted the quality of food in the restaurant and the presence of a good cafe on-site.
Overall Experience
9.36
Overall positive sentiments with feedback indicating many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:12

Property Description

Luxurious Accommodation
Indulge in sophistication and luxury at The SoHo Hotel in Toronto. Experience spacious rooms with heated bathroom floors for the ultimate comfort during your stay.

First-Class Amenities
Unwind at the hotel's top-notch fitness centre, featuring a lap pool and personal fitness coaches. Stay active and rejuvenated while enjoying exceptional service and facilities.

Prime Location
Located in the heart of Toronto city centre, The SoHo Hotel offers easy access to popular attractions like Rogers Centre, CN Tower, and the waterfront. Immerse yourself in the vibrant city life just steps away from the hotel.

Experience luxury, comfort, and convenience at The SoHo Hotel. Book your stay now for an unforgettable Toronto getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, for pre-paid and nonrefundable bookings, the credit card used at the time of the booking must be presented by the cardholder upon check in. Contact the hotel directly to obtain a 3rd party authorization form.

You'll be asked to pay the $9.90 Facility Fee (per room, per night) at the property. The facility fee includes:
Pool & hot tub access, Health club access, Fitness center access, Internet access, Newspaper, Phone calls and a bottled water.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

9.1
Based on 1773 reviews
Cleanliness: 9.29
Service: 9.46
Location: 9.6
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
M
Mariana solo_traveller us
10
2026-08-07 via Nuitee
N
NAOYA couple jp
10
大変良き
Pros:

とても清潔で、スタッフの対応が良いところ
あとバスルームが広い!

Cons:

特に無し

2026-08-07 via Nuitee
J
Jose Luis couple es
9
Muy buena opción para alojarse en Toronto
Pros:

Ubicación muy buena restaurante muy completo y cafetería para desayunar con mucha variedad de cosas Piscina y gimnasio bastante bueno Habitaciones amplias y confortables

2026-08-06 via Nuitee
J
Jonas family_with_children ch
8
2026-08-06 via Nuitee
J
JMVinagre couple pt
10
The place to stay when visiting Toronto
Pros:

This hotel is a real gem in central Toronto. The staff were helpful and courteous. The room was enormous, heated floor in the bathroom with bath and shower, walk-in closet, massive television set, comfortable bed, complimentary water, tea and coffee. The pool and gym were inviting and never full. The adjoining café (did not try the restaurant) served delicious meals, some might say pricey, but you must pay for quality products. Parking right under the hotel. Nothing can be faulted. Top marks!

Cons:

Absolutely nothing at all. Maybe the café needs to address their flies situation - I'm sure they are aware. Not a dealbreaker, the food was covered with either cloches or cling film.

2026-08-05 via Nuitee
D
David family_with_children fr
10
2026-08-05 via Nuitee
R
Rubina solo_traveller ca
9
Great for a family extended stay.
Pros:

Cleanliness and location.

Cons:

Some things could be updated in the room.

2026-08-05 via Nuitee
A
Andrew couple gb
9
2026-08-05 via Nuitee
P
Petr couple cz
8
Pros:

location the best of all Toronto, highly recommend for location. All attractions and sights walking distance.

Cons:

street noise and hallway noise too loud in the rrom

2026-08-05 via Nuitee
A
Anna family_with_children us
3
Disappointing
Cons:

Unfortunately, our stay was disappointing and did not meet the expectations we had for a property at this price point.

One of the biggest issues was that it was not clear when booking that the residences do not include daily housekeeping. We specifically chose a residence expecting the same level of service as the hotel, only with more space. Instead, we paid more while receiving fewer services.

We even paid extra for a housekeeping service during our stay. Before they came, we specifically asked them to clean behind the sofa because our 3-year-old son had been sleeping there. Unfortunately, that area was not cleaned at all, and even the dishwasher was left full. It certainly did not feel like a proper housekeeping service.

Before arriving, we requested a mattress on the floor for our 3-year-old son, as he is too old for a crib and we did not want him sleeping in our bed. When we arrived, nothing had been prepared. Instead, staff later brought us a crib, but our son simply did not fit in it. Since no floor mattress was ever provided, despite our request, he ended up having to sleep on the sofa for our entire stay, which was far from ideal—especially considering we had booked one of the largest residences.

We were also surprised by scheduled fire alarm testing shortly after our arrival. We had not been notified in advance; we only found a notice once we were already at the property. The alarm woke our son from his nap. The staff were kind enough to stop the testing temporarily, and we appreciated that, but had we been informed beforehand, we likely would have chosen a different hotel.

Access to the residences was also inconvenient, with multiple elevators and a confusing route that made getting to the room more difficult than expected.

The residence itself also felt dated. The doors did not close properly and the apartment generally felt worn rather than luxurious.

2026-08-05 via Nuitee
V
Vera couple gb
9
Great stay in lovely hotel
Pros:

Good location

Cons:

Nothing

2026-08-04 via Nuitee
S
Sandra solo_traveller us
10
Worth the splurge!
Pros:

It was very clean, safe and upscale. The location and staff were excellent.

Cons:

It was very pricey.

2026-08-04 via Nuitee
R
Ran couple il
10
מיקום טוב מאוד. צוות נחמד.
Pros:

נכונות של הצוות לעזור

2026-08-04 via Nuitee
D
Deb extended_group ca
9
It was awesome
Pros:

Everything was perfect. Bathroom was clean. Loved the dressing room.

Cons:

It would help if you provide a menu from restaurant.

2026-08-04 via Nuitee
Y
Yael extended_group il
10
מאוד מומלץ
Pros:

מיקום מצויין בלב העיר, דירת 2 החדרים גדולה שקטה ונוחה מאוד, שירות מצויין- מאוד מומלץ !

2026-08-04 via Nuitee
S
simon extended_group gb
8
Good, modern hotel in a great location.
Pros:

Location, cleanliness, silent rooms despite being on a busy road, friendly staff.

Cons:

The fact not all our rooms were ready at the advertised check in time. After a day travelling from the UK having to wait for one of the rooms was frustrating.

2026-08-03 via Nuitee
O
Olivier couple fr
9
2026-08-03 via Nuitee
G
Green apple family_with_children gb
8
Overall my stay was pleasant
Pros:

Excellent location!

Cons:

I did not like that the gym opens at 8am during the weekends especially when access to the gym or hotel room is through a key card. Why is the gym not 24 hours like other hotels?

2026-08-03 via Nuitee
D
David couple gb
7
Clean, nice room, not much atmosphere
Pros:

Big bedroom and bathroom. Pool and gym.

Cons:

Not really a full service hotel - more “apart hotel”….

2026-08-03 via Nuitee
D
Daniel family_with_children gb
10
Pros:

Location is ideal being walking distance to CN tower, harbour and much more of the town. Easy secure parking, great gym and pool. Beds really comfy

2026-08-03 via Nuitee