Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly and responsive staff
Cons:
Cleanliness issues with carpets
No elevator for luggage

Categories

Cleanliness
7.39
The carpets were described as old, stained, and had a musty smell.
Service
9.86
Staff was wonderful and responsive to issues like a leaking roof.
Location
9.4
Great location with the ability to walk everywhere.
Room Quality
8.35
Some issues with air circulation and a worn mattress, but overall comfortable.
Amenities
8.88
Pool and hot tub were described as great, but concerns about the pool heating.
Value for Money
9.34
Overall good value given the amenities and service.
Food and Beverage
9.39
Food at Heyday cafe was noted as the best in the area.
Overall Experience
9.36
Even with some drawbacks, the experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:00

Property Description

Luxurious Accommodations with Stunning Views
White Sands Hotel offers rooms with private balconies showcasing either pool or city views. Each room is equipped with a 40-inch flat-screen LCD TV, a microwave, and a small refrigerator.

Culinary Delights at Heyday Restaurant
Indulge in a unique dining experience at Heyday, where traditional Hawaiian cuisine is reimagined with a modern and international flair. Enjoy innovative cocktails at the circular bamboo bar, the only one on the island where you can swing while savoring Hawaiian-inspired drinks.

Convenient Location for Business and Leisure
Located just 2 blocks from Waikiki Beach and the Royal Hawaiian Shopping Center, White Sands Hotel is also close to the Hawaii Convention Center and Honolulu International Airport. Explore nearby attractions like the Honolulu Zoo within walking distance.

Experience luxury, culinary innovation, and convenience at White Sands Hotel - book your stay now!

Important information:

Daily amenity fee inclusions:
Kai Sallas Surf School 2-hr rental with purchase of surf lesson, ​Vida Mia Luxury Yacht Charter tours discount, Beach chairs rental, ​Boogie boards rental, GoPro camera rental, Battery pack rental, Diamond Bakery cookies in room for arrival, Live music, Popcorn in the lobby daily, ​Welcome slushie (non-alcoholic), ​White Sands postcard, Poolside yoga, every other Saturday by a certified instructor. Other Saturdays feature a poolside core workout. Oshibori towel and ube chex mix upon arrival at check-in

Fresh coffee and local iced tea in lobby​, Daily local newspaper, Koi fish feeding for children, ​High-speed Wi-Fi, Toll-free and local phone calls, White Sands Hotel Activities event, booking service, Guests receive 15% off a regular bay at ITL Golf Club. USD 180 per person golf rounds at Kapolei Golf Club, plus 15% off the restaurant and Golf Shop.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1986 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
Magdalena • couple • pl
8
Naprawdę w porządku
Pros:

Lokalizacja , spoko wnętrze

Cons:

Brak windy

2026-08-29 • via Nuitee
K
karen • couple • us
10
2026-08-29 • via Nuitee
K
karen • couple • us
10
Can’t wait to go back
Pros:

Staff was great. The food was very good

2026-08-29 • via Nuitee
S
Stephanie • couple • cy
7
2026-08-28 • via Nuitee
T
Thierry • extended_group • fr
5
Décevant
Cons:

Une chambre au fond du couloir des coulisses de l’hôtel avec les pièces pour la manutention laverie , couloir rempli de linge salle

2026-08-27 • via Nuitee
J
John • couple • us
10
2026-08-26 • via Nuitee
K
KAIDONG • couple • au
1
They not rely for customer requirements as booking.com rule
Pros:

Nothing

2026-08-26 • via Nuitee
M
Maria • solo_traveller • us
8
Pros:

Location

2026-08-25 • via Nuitee
V
Vivian • couple • us
6
2026-08-25 • via Nuitee
P
Perez • couple • us
7
Muy bien
2026-08-24 • via Nuitee
M
Matthew • solo_traveller • nz
7
2026-08-21 • via Nuitee
M
Matthew • solo_traveller • nz
7
2026-08-21 • via Nuitee
S
Sean • extended_group • gb
8
2026-08-19 • via Nuitee
P
Pooja • couple • us
5
2026-08-19 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-08-19 • via Nuitee
M
Marcos • couple • us
9
Aloha!!
Pros:

Furniture, style and design

Cons:

Shower room could do a little more cleaning. And hallways

2026-08-16 • via Nuitee
A
Andrea • couple • it
9
2026-08-15 • via Nuitee
A
Anita • couple • au
6
Large room, friendly staff
Pros:

The price was cheaper than most hotels in the area. The room was big and comfortable. Lovely pool area and lovely staff.

Cons:

There is a kitchenette but not utensils. It only had a sink, mini fridge, microwave and 2 paper cups. We had to buy paper plates, glad I brought my own cutlery. The shower was mouldy, the carpets never get vacuumed, had to ask for a hair ball to be removers and smudges on the mirror. The was only a hanging wardrobe, no drawers or shelves, I had to live out of my suitcase on the floor for the week. The hallway carpet is filthy, don’t walk around without shoes anywhere.

2026-08-15 • via Nuitee
M
Melissa • couple • us
1
Don’t stay here! Book somewhere else unless you like mildew smell and roaches
Pros:

I wish I didn’t stay here but I was trying to save money. It still wasn’t worth it.

Cons:

Don’t stay here!! The walls were paper thin! I could hear everything and we heard people screaming and fighting all night at like 3-5 am. I couldn’t get any sleep. The pool was not working, water was green and closed for our entire 4 day trip and it was the main reason I booked this hotel. There was a cockroach in our room, and the bathroom stunk so bad like mold and mildew and there was mold everywhere. Our room also faced the apartments next door and they had cameras so we didn’t have any privacy being on the balcony. I was sad the whole time we were in the room. This hotel was not it.

2026-08-14 • via Nuitee
K
Koenhen • family_with_children • nl
5
Aardig
Pros:

Locatie

Cons:

Wij kwamen aan om 21:30 en wilde na onze spullen weg gebracht te hebben naar de kamer nog een drankje doen. Maar we zaten aan de tafel en na 5 minuten wachten kwam de ober ons vertellen dat ze dicht gingen :) aangegeven dat we net aan zijn gekomen en al 5 minuten aan de tafel zaten…maar helaas wij kregen niets….mooie start van ons verblijf.

Verder was er een zwembad, echter is die tijdens ons verblijf niet open geweest. Deze moest op en top zijn voor een evenement / poolparty wat enkele dagen later zou zijn…..nou dat evenement was niet echt bijzonder Hahah en niemand ging de pool in.

Erg jammer allemaal…..verder prima hotel en fijne locatie. Mensen achter de receptie correct en behulpzaam.

2026-08-13 • via Nuitee