Garner Hotel Albuquerque West by IHG

Hotels
Garner
6.6 (829 reviews)
6030 Iliff Road NW , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Ongoing construction

Categories

Cleanliness
5.31
Several reviews pointed out issues with cleanliness, including dirty carpets and odors.
Service
7.78
Staff were mentioned as friendly and helpful, which indicates decent service.
Location
7.82
Convenient location near restaurants, though some noted safety concerns.
Room Quality
5.27
Multiple reviews indicated problems with room condition, including odors and old carpets.
Amenities
6.3
Amenities described as basic, with construction impacting availability.
Value for Money
6.26
Overall good value for price despite ongoing renovations and issues.
Food and Beverage
6.31
Breakfast options were limited and ran out quickly, but were in line with a budget hotel.
Overall Experience
7.78
General sentiment mixed due to renovations, but some positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Convenient Location and Services
Located just one block from I-40, Super 8 West offers easy access to downtown Albuquerque and its attractions. Enjoy free grab and go breakfast and parking during your stay.

Comfortable Pet-Friendly Rooms
Relax in our comfortable guestrooms at Super 8 West, where your furry friends are welcome too. Watch your favorite shows on cable TV with high-definition channels, including sports.

24-Hour Amenities
Take advantage of our 24-hour guest launderette and coffee bar at Super 8 West. Whether you need to freshen up your clothes or grab a late-night pick-me-up, we've got you covered.

Ready to experience comfort and convenience in Albuquerque? Book your stay at Super 8 West now!

Important information:

The minimum age to make a reservation at this property is 21 years of ageGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 829 reviews
Cleanliness: 5.31
Service: 7.78
Location: 7.82
Room Quality: 5.27
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 6.31
Overall Experience: 7.78
B
Bennett couple us
8
Cons:

They are under repairs

2026-07-16 via Nuitee
J
James couple us
8
Was good for what I needed, a one night stop,
Pros:

Bed was comfortable, Shower wasgood. Tv was good. Temp control was good.

Cons:

Small. Sink area was snall. Bath area was small. No cups in the room.

2026-07-15 via Nuitee
K
Krystal family_with_children us
10
2026-07-12 via Nuitee
B
Barbara couple pr
10
2026-07-10 via Nuitee
E
Emily extended_group us
10
Pros:

They were super friendly to me and my family with our dog.

Cons:

The room door frame was coming off and the bathroom door stuck alot so hard for our kids to open door after going.

2026-07-06 via Nuitee
K
Kristian solo_traveller us
10
Pros:

The staff was great. Very clean. Quiet.

Cons:

Nothing

2026-07-05 via Nuitee
L
lisa solo_traveller us
7
Pros:

Liked the sitting area separate from beds..it was perfect with having 3 kids

Cons:

It was obvious hotel is working on upgrades and such..toilet paper holder was a little wonky..just little things like that..beds were nice but to firm of a mattress for me

2026-07-05 via Nuitee
C
Cristina family_with_children us
10
Staff was great and hotel was nice!
Pros:

The staff here were amazing! They went out of their way to be accommodating for my family! The hotel was clean and the whole atmosphere was welcoming!

Cons:

Honestly, it’s not seemed to be placed in the best area and there are definitely people on drugs and homeless in the area, however my family and i had zero problems. We were safe and our cars were safe! So again, not in the best location but would stay again even with an infant, toddler, and teenager.

2026-06-30 via Nuitee
L
Linda couple us
10
The best hotel anywhere..
Pros:

Room was large and very up to date. Plus room was very clean. The best breakfast we have had at any of the hotels we have stayed at on our long trip. I would highly recommend this hotel over any of the hotels we were at. We will stay again. Great staff.

Cons:

I dont think any thing. The pool was great as well.th

2026-06-24 via Nuitee
M
Moore-Lane solo_traveller us
1
2026-06-22 via Nuitee
E
Erin solo_traveller us
9
2026-06-21 via Nuitee
J
Jensen extended_group us
6
Ok but on the lower side of the rating scale
Pros:

Property was looks to have just been updated and nice.

Cons:

Was in an older area. The breakfast was very sparse.

2026-06-13 via Nuitee
S
Sindy solo_traveller us
10
Very clean and nice people working there love it would stay again
2026-06-13 via Nuitee
J
Joseph solo_traveller us
8
Pros:

Continentary breakfast

Cons:

No swimming pool

2026-06-10 via Nuitee
G
Gina solo_traveller us
1
Very disappointed and discouraged
Pros:

Cleanliness and kindness of the workers

Cons:

I told them we had a person who couldn't see good. They put us beside the workout room that never closed, I guess. Only 6 cars here so they could have given us something better. When we laid down, the workers kept slamming doors and walking by our room. All 4 of us did not sleep more than 3 hrs. I got up and told the guy on duty we had a 10 hr. Drive the next day and he understood. No he didn't. Just kept walking around with his keychain of 50 keys....We liked the Dove soaps but we couldn't open the bathroom door. Will never stay here again.

2026-06-10 via Nuitee
B
Becky solo_traveller us
10
Pros:

Everything is brand new love it
Always good to see Lisa front desk n Abbey the house keeper

2026-06-06 via Nuitee
B
Becky solo_traveller us
10
Pros:

I like staying here The staff always helps n nice good job keep it up 💯

2026-06-06 via Nuitee
F
franke213 Business Plano, Texas
6
To use a baseball term, this is a grounder that gets them to Second Base.
Pros:

Enroute to Phoenix on a trip to my Client's corporate location. This location is better off than many- with the conversion appearing to mostly be done at this point to a proper Garner line hotel. That being said...there's still sharp edges, hence the average rating. No disability accessible rooms at this time (They were allegedly still working on those. (Should've had those up and done before opening, folks... NO handicapped parking at-all on the main entry side of the hotel. Ramp has a separation from the concrete portion of the ramp and the asphault of the parking lot that can potentially hang a wheelchair or even damage one.)

The pantry's well managed with a decent set of sodas, electrolyte drinks, etc.

The staff is VERY nice, very helpful. Offsets things quite a bit. Gains them a point on the overall score, while the notion that they could open up with the ADA Accessibility being as weak as it was, lost them several points that could have been avoided had they took that aspect of things more seriously.

Is this better than the Super8 that it was converted from. Absolutely. And I strongly suspect that they'd have charged us as a Super8 the same as the Garner did.

Is it up to what I consider IHG standards? ALMOST, but not QUITE. It's the best of the experience I've had from the chain and the folks ARE trying and quickly provided what help they could and made up for the un-hooked up appliances, fixed the TV setup, etc. Quickly. Smiling faces, proper, believable apologies, and all.

2026-05-31 via Tripadvisor
V
Veronica couple us
7
Pros:

Bed was great

Cons:

The repairs going on

2026-05-27 via Nuitee
6
676giannam Couples
8
Up and Coming Hotel!!
Pros:

This is an up and coming hotel that has been well invested into! We were a bit skeptical by the price and the exterior as we pulled up. The pleasant surprise was when we opened the room door. Besides the space being compact, everything was updated and the room was freshly floored and painted. We weren’t able to cast from our devices on the television, but I’m sure they will have this figured out soon. We didn’t stay long enough to explore the location, as we were taking a Route 66 road trip across the country. The staff was awesome! If you are looking for perfection, this isn’t it, yet, but with more time, they will have it finished! Oh the cookies and breakfast were an added bonus!!

2026-05-05 via Tripadvisor