Rufflets St Andrews

Hotels
9 (958 reviews)
Strathkinness Low Road , St Andrews , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Some meals not up to par
A few tired features in the room

Categories

Cleanliness
9.08
Rooms were described as spotless and well maintained.
Service
9.55
Staff were consistently described as friendly and accommodating.
Location
9.09
Perfect location for exploring the area, with easy access.
Room Quality
9.04
Rooms were described as fantastic with huge bathrooms and modern decor.
Amenities
9.07
Elegant decor and luxurious atmosphere offered great amenities.
Value for Money
8.53
Quality was generally high, but a few mentions of features being tired.
Food and Beverage
8.58
Breakfast was excellent, though some meals were below expectations.
Overall Experience
9.05
Overall, it was a lovely and memorable stay, exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Award-Winning Gardens and Contemporary Restaurant:
Rufflets Hotel boasts stunning award-winning gardens and a modern restaurant offering delicious meals made with fresh, local ingredients.

Luxurious Rooms with Modern Amenities:
Individually decorated bright rooms at Rufflets Hotel feature modern bathrooms with Comfort Zone toiletries, flat-screen TVs, iPod docks, and tea/coffee facilities with Scottish shortbread.

Convenient Location and Additional Offerings:
Located just outside St Andrews centre, with free on-site parking, the hotel is a short drive from popular beaches and historic sites. Guests can enjoy afternoon teas, light lunches, and luxury Shepherd Huts in the Woodland Suites.

Book your stay at Rufflets Hotel for a memorable and relaxing experience!

Important information:

For group bookings that include more than 4 rooms, we will require a 20% nonrefundable deposit at the time of booking. The minimum cancelation policy will be 7 days.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 958 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
F
Fredrik extended_group se
8
2026-06-13 via Nuitee
R
Robert couple gb
4
Having stayed before it was disappointing to see standards had slipped
Pros:

Location good. The restaurant service was good

Cons:

The shower tray and wall tiles were mouldy. The gardens need attention

2026-06-12 via Nuitee
S
Sarah solo_traveller gb
7
Pros:

The lovely gardens were very special. The building was gorgeous and interesting history.
We stayed with our log in the gatehouse Lodge which was great for direct access to the gardens.
Food was great.
The gardener whom we spoke to a couple of times as he was working near the gatehouse, was very friendly and knowledgeable.

Cons:

There were touches missing that I would expect for this standard of hotel.

Most of the staff were great, but there were some where standards slipped; probably a training issue.

The loud American guests - they were a particularly arrogant lot, probably paying a fortune to play holf at St Andrews (I do know and like many Americans!). Very off-putting.

I understood when we booked that there was a spa, but saw no info or menu of services.

It was advertised as a dog friendly hotel, but no touches to welcome pets, or info, ie where to dispose of bagged up dog waste, although dog charged at £25 pn.

We dined in the bar with our dog. We were made very welcome by Joseph on first night, with table laid up etc, but even though we had booked the same table for second night at the bar, the food came before even the table was set up for dining, and service was not a restaurant experience, but charged the same.

2026-06-11 via Nuitee
K
Kenneth couple us
7
A beautiful facility that needs a little bit of help.
Pros:

We were in one of the turret rooms and they are amazing —clean, large, and comfortable. The 10 acre garden is beautiful and our room had an amazing view.

Cons:

Rufflets is a beautiful facility that struggles with execution and a bit of an off-putting attitude. Help with luggage is offered but then not provided, specific tables are reserved and then not available, …. Even something as simple as providing a statement of charges at checkout is difficult (I’m sorry we can’t print one for you right now — after repeated asking, we’ll email it to you — never received, no response to email or call asking for a statement).

As a few others have mentioned, the breakfast is okay but not great. Our evening meal was okay — the venison was over done and dry, the lamb was served cold. The apps were great.

2026-06-11 via Nuitee
F
Françoise couple fr
9
Excellente adresse avec du charme
Pros:

Quel bel hôtel et son splendide jardin
Les salons sont superbe
Tout est fait pour se sentir accueilli et pour passer un excellent séjour le bâtiment est magnifique
Le petit déjeuner est très bon
Ambiance casual chic

Cons:

La salle à manger mériterait une décoration plus chaleureuse et écossaise
C’est dommage l’endroit est froid avec ses banquettes éloignées et le papier peint qui est froid
C’est dommage car le reste de l’hôtel est plutit bien décoré
Peut être voir des oreillers plus confortables et plus larges

2026-06-09 via Nuitee
M
Matthew couple us
10
Really enjoyed our stay.
Pros:

Great location. Lovely facilty, especially the gardens. Great rooms. Very good breakfast and dinner.

2026-06-09 via Nuitee
J
John extended_group us
9
2026-06-09 via Nuitee
A
Anna solo_traveller it
10
Giardino stupendo
Pros:

Struttura e giardino

Cons:

Assenza dell'ascensore

2026-06-08 via Nuitee
H
Hedda couple za
10
2026-06-05 via Nuitee
C
Campbell solo_traveller us
10
Pros:

Loved everything about this hotel. It was nice being a bit away from the noise of St Andrew’s. Staff and food were excellent and we stayed in Room #11 which was one of the turret rooms and it was AMAZING.

2026-06-05 via Nuitee
M
Michael solo_traveller de
7
Ruhige Lage, aber miserables Frühstück
Pros:

Die Lage, die Anlage und das Zimmer waren okay.

Cons:

Auch um 22:00 Uhr lernten Mitarbeiter noch herum, direkt neben unserem Zimmer, als würde eine Entrümpelung stattfinden. Das Frühstück kann man als Witz bezeichnen. Der Koch hat in seinem Leben noch nie ein Egg Benedikt oder ein Bircher Müsli gesehen, so viel ist sicher. Gruselig… Dazu dauert alles viel zu lange beim Frühstück.

2026-06-05 via Nuitee
M
Michael couple gb
10
A charming and friendly hotel with a touch of class
Pros:

The room was spacious, well appointed and comfortable. The staff were excellent, friendly, helpful and willing to go that extra mile. My dog also loved being spoiled and the centre of attention.

Cons:

Nothing, everything was as good as expected or exceeded expectations.

2026-06-03 via Nuitee
A
Aida family_with_children us
10
2026-06-01 via Nuitee
L
Liz couple gb
9
Charming hotel with stunning garden
Pros:

Stunning garden. Lovely staff

Cons:

Prefer a proper double bed to two singles joined together

2026-05-30 via Nuitee
S
Scott family_with_children gb
9
2026-05-29 via Nuitee
G
GAURANG P couple gb
3
Could do with help with luggage
Pros:

Location

Cons:

Room and service poor

2026-05-26 via Nuitee
G
Gary couple gb
8
Enjoyed the hotel and gardens
Pros:

Views of the garden from the eating area

Cons:

The ''Double Bed'' was very small for two people (guess its whats you are used too)

2026-05-25 via Nuitee
C
carol couple us
8
A gem of a place.
Pros:

Beautiful, well kept, clean, friendly staff, great location, plenty of parking, quiet.

Cons:

Nothing

2026-05-25 via Nuitee
K
Kaufy91 solo_traveller it
9
Eccellente connubio tra qualità del servizio e tranquillità
Pros:

Ho trovato un livello di comfort impeccabile. Lo staff si è rivelato estremamente disponibile e cortese, garantendo un'accoglienza attenta ma discreta. La camera era bellissima, curata nei minimi dettagli per garantire un riposo ottimale e resa unica da una splendida vista sul grande giardino della tenuta. Un'ottima scelta per chi apprezza la pace di un contesto rurale senza rinunciare a standard qualitativi elevati.

2026-05-24 via Nuitee
T
Timothy couple gb
9
A luxury country house experience within walking distance of St Andrews
Pros:

The staff are friendly, the ambience pleasant, the style luxurious and the food very good.

Cons:

Price-wise this is at the top end of the market - our bill for dinner, B & B and drinks came to nearly £700. The place is worth the money in my view, but at the same time should continue to do all it can to provide good value for guests.

2026-05-21 via Nuitee