Hotel Nikko Niigata

Hotels
8.7 (2082 reviews)
Chuo-ku Bandajima5-1 , Niigata , jp

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Uncomfortable bed
Limited nearby dining options

Categories

Cleanliness
8.31
The hotel was noted as clean, but some reviews mention issues like old mattress and temperature control.
Service
9.08
Staff were generally described as friendly and helpful, going out of their way for guests.
Location
9.12
Multiple reviews highlighted the great location and views, indicating it is a major plus for the hotel.
Room Quality
8.57
Rooms were generally spacious and clean, though there were some mentions of uncomfortable beds.
Amenities
8.6
Some amenities were appreciated but the absence of a gym or onsen was noted.
Value for Money
8.56
Standard value for the hotel tier, though some consider the additional charges for extra guests excessive.
Food and Beverage
8.61
Breakfast variety received positive feedback, although there were isolated incidents of poor food temperature.
Overall Experience
8.78
Overall guest sentiment was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:38

Property Description

Great Views and Elegant Rooms
Hotel Nikko Niigata offers stunning views of the Japan Sea and Northern Alps mountains from its guest rooms located on the 22-29th floors. Each room is elegantly designed with large windows to enjoy the picturesque views and ample natural light, creating a serene and luxurious atmosphere for guests to relax in.

Convenient Services and Amenities
Guests can enjoy the convenience of free Wi-Fi, dry cleaning, currency exchange services, and complimentary luggage storage during their stay at Niigata Nikko Hotel. These services aim to provide a seamless and comfortable experience for guests, ensuring their needs are met efficiently and promptly.

Delicious Dining Options
Indulge in a culinary experience at Serena, where you can savor Western meals in a bright setting with floor-to-ceiling windows. For those craving gourmet Chinese cuisine, Toh-lee offers a delectable menu to tantalize your taste buds. Whether for breakfast, lunch, or dinner, the hotel provides a variety of dining options to suit every palate.

To experience luxury, convenience, and delectable dining, book your stay at Hotel Nikko Niigata today.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to use child cots need to contact the hotel in advance, as only a limited number of cots are available.

Pets are not allowed, except for guide dogs.

- Notice of hotel closure due to power outage -
The hotel will be conducting our annual electrical equipment inspection. The hotel will be closed due to a power outage on the following dates: 20th December, 2024, 11:00 AM to 21st December, 2024, 11:00 AM
Please note the following during this period.
Rooms will not be sold for stays on 20th December.
Breakfast restaurant "Selina" (6:30-9:30 AM) will be open as usual on 20th December.
We cannot extend your stay on 20th December, or store your luggage after check-out.
During the above closure period, you will be able to leave your car in the parking lot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.7
Based on 2082 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
N
nakao • couple • jp
8
2026-07-04 • via Nuitee
D
Daniel • solo_traveller • ch
9
Pros:

Gute Preis/Leistungs Verhältnis

2026-07-03 • via Nuitee
M
MARIKO • couple • jp
10
2026-07-03 • via Nuitee
K
Kaori • solo_traveller • jp
8
天気に恵まれ良かった
Pros:

お天気も良く上層階だったため、眺めが最高でした

Cons:

駅から遠いのでアクセスが悪い

2026-06-30 • via Nuitee
好範 • solo_traveller • jp
8
2026-06-28 • via Nuitee
たか • solo_traveller • jp
10
2026-06-28 • via Nuitee
R
Ryotaro • solo_traveller • jp
10
2026-06-27 • via Nuitee
M
Michiko • couple • jp
9
2026-06-27 • via Nuitee
W
WENSHOUNG • couple • tw
10
2026-06-25 • via Nuitee
K
Kunihisa • solo_traveller • jp
8
2026-06-24 • via Nuitee
Y
YUKO • solo_traveller • jp
8
2026-06-24 • via Nuitee
王金釗 • solo_traveller • tw
10
地板的地毯有點髒髒的廁所的地板也是髒髒的牆壁也是髒髒的
Cons:

地板的地毯有點髒髒的廁所的地板也是髒髒的牆壁也是髒髒的

2026-06-24 • via Nuitee
H
hiroshi • solo_traveller • jp
7
Cons:

ホテルそのものではないのですが　夜の8:00頃待機のタクシーが無く　タクシー会社の電話番号を調べて来てもらった(フロント3Fまで戻って確認するのが面倒だった)

2026-06-22 • via Nuitee
横田不動産建設 • solo_traveller • jp
9
2026-06-21 • via Nuitee
S
shin • solo_traveller • jp
10
2026-06-21 • via Nuitee
Ｍieko • solo_traveller • jp
10
とても、良かった！
Pros:

ホテルは清潔感があり、とっても過ごしやすかった。スタッフ対応も丁寧で快適に過ごすことが出来ました。

Cons:

ありません。

2026-06-21 • via Nuitee
O
OTSUKA • family_with_children • jp
8
Pros:

景色が綺麗だった

2026-06-21 • via Nuitee
Z
ZIHCHEN • couple • tw
10
Pros:

員工很親切，風景很值得

2026-06-20 • via Nuitee
S
sayuri • solo_traveller • jp
10
Pros:

矢張り見晴らしの気持ち良さです！

Cons:

特に無いです！金額が安いのを選んだせいか、上の階は、夢でしか叶わない？『天空の城 ラピュタ』の様な空の中で眠りに就く私を想像してました！

2026-06-17 • via Nuitee
K
Keiko • couple • jp
8
快適❗️何度でも利用したいホテルでした
Pros:

清潔感があり、ロケーションも良く、静かに過ごせた点が良かった

Cons:

女性用のアメニティが部屋には無く、チェックイン時に案内があると良いと思った

2026-06-16 • via Nuitee