Hotel Nikko Niigata

Hotels
8.7 (2146 reviews)
Chuo-ku Bandajima5-1 , Niigata , JP
+81 25-240-1888

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Uncomfortable bed
Limited nearby dining options

Categories

Cleanliness
8.31
The hotel was noted as clean, but some reviews mention issues like old mattress and temperature control.
Service
9.08
Staff were generally described as friendly and helpful, going out of their way for guests.
Location
9.12
Multiple reviews highlighted the great location and views, indicating it is a major plus for the hotel.
Room Quality
8.57
Rooms were generally spacious and clean, though there were some mentions of uncomfortable beds.
Amenities
8.6
Some amenities were appreciated but the absence of a gym or onsen was noted.
Value for Money
8.56
Standard value for the hotel tier, though some consider the additional charges for extra guests excessive.
Food and Beverage
8.61
Breakfast variety received positive feedback, although there were isolated incidents of poor food temperature.
Overall Experience
8.78
Overall guest sentiment was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:38

Property Description

Great Views and Elegant Rooms
Hotel Nikko Niigata offers stunning views of the Japan Sea and Northern Alps mountains from its guest rooms located on the 22-29th floors. Each room is elegantly designed with large windows to enjoy the picturesque views and ample natural light, creating a serene and luxurious atmosphere for guests to relax in.

Convenient Services and Amenities
Guests can enjoy the convenience of free Wi-Fi, dry cleaning, currency exchange services, and complimentary luggage storage during their stay at Niigata Nikko Hotel. These services aim to provide a seamless and comfortable experience for guests, ensuring their needs are met efficiently and promptly.

Delicious Dining Options
Indulge in a culinary experience at Serena, where you can savor Western meals in a bright setting with floor-to-ceiling windows. For those craving gourmet Chinese cuisine, Toh-lee offers a delectable menu to tantalize your taste buds. Whether for breakfast, lunch, or dinner, the hotel provides a variety of dining options to suit every palate.

To experience luxury, convenience, and delectable dining, book your stay at Hotel Nikko Niigata today.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to use child cots need to contact the hotel in advance, as only a limited number of cots are available.

Pets are not allowed, except for guide dogs.

- Notice of hotel closure due to power outage -
The hotel will be conducting our annual electrical equipment inspection. The hotel will be closed due to a power outage on the following dates: 20th December, 2024, 11:00 AM to 21st December, 2024, 11:00 AM
Please note the following during this period.
Rooms will not be sold for stays on 20th December.
Breakfast restaurant "Selina" (6:30-9:30 AM) will be open as usual on 20th December.
We cannot extend your stay on 20th December, or store your luggage after check-out.
During the above closure period, you will be able to leave your car in the parking lot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Location

Guest Reviews

8.7
Based on 2146 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
S
sachiko • solo_traveller • jp
10
ライブの時の宿泊、最高
Pros:

部屋は、とても綺麗でロケーションが、とても良かったです。隣の朱鷺メッセでライブがあり、ホテルとの移動がとてもスムーズで助かりました。

Cons:

ない

2026-09-19 • via Nuitee
S
SATOSHi • couple • jp
5
2026-09-16 • via Nuitee
M
Mao • family_with_children • jp
6
リピはあり
Pros:

洗面所の配置場所が良かった

Cons:

ところどころ床が汚れてました

2026-09-15 • via Nuitee
T
TAKAMASA • solo_traveller • jp
10
2026-09-13 • via Nuitee
H
horita • solo_traveller • jp
10
2026-09-10 • via Nuitee
A
AYANO • extended_group • jp
10
2026-09-09 • via Nuitee
ヤスノリ • extended_group • jp
8
2026-09-07 • via Nuitee
M
matuyama • couple • jp
10
最高
Pros:

スタッフの対応

Cons:

大浴場が無い

2026-09-07 • via Nuitee
C
CHIEN-I • couple • tw
9
2026-09-06 • via Nuitee
M
matuyama • couple • jp
8
2026-09-05 • via Nuitee
S
sigemi • solo_traveller • jp
9
2026-09-05 • via Nuitee
T
Toni • couple • us
5
Not going back
Pros:

The tallest building in town with excellent views, good staff

Cons:

The location, 15 min taxi to the station or downtown. At 8 pm the restaurant and bar were closed. The interior and the room had a 50 years old style

2026-09-03 • via Nuitee
K
Kuroren • family_with_children • mg
8
２泊したが総合的に見ると満足できる滞在であった。
Pros:

宴会場を利用したが、担当の方が非常に親切に対応してくれた。

Cons:

一部のフロントのスタッフの印象が悪い。
基本的な笑顔、挨拶などが不十分。
そのせいで歓迎されていないかのような感じを受ける。
24時間のコンビニなどがなく不便。

2026-09-02 • via Nuitee
S
Sharareh • couple • au
10
Clean, comfortable, central, super friendly
Pros:

Clean, comfortable, central, great views, super friendly staff

2026-09-01 • via Nuitee
M
Masao • solo_traveller • jp
10
大満足！朱鷺メッセで試験を受ける時はまた泊まります。
Pros:

清潔
ベッドが大きい

Cons:

ルームキーに部屋番号が書かれていないので、ケースを一緒に持って出ないと部屋を忘れた時に少し困る。
防犯上、番号の記載がないのは当然かもしれないけど。

2026-08-30 • via Nuitee
B
Banwell • couple • nz
8
Pros:

Was easy to find

Cons:

Too far away from places to eat

2026-08-30 • via Nuitee
T
Taka • family_with_children • jp
8
2026-08-30 • via Nuitee
R
Rick • couple • nl
9
2026-08-27 • via Nuitee
E
Elijah.K • solo_traveller • kr
8
Pros:

니가타 시내 전망을 언제든 볼 수 있음. 불만족 요소는 거의 없음.

Cons:

니가타역에서의 호텔 접근성이 아쉽지만 사도섬 방문시엔 반대로 최적의 입지 요건이라 생각됨. 편의점이 다소 거리가 있음

2026-08-26 • via Nuitee
T
Tetsuya • family_with_children • jp
10
2026-08-26 • via Nuitee