Sure Hotel by Best Western Gemenos en Provence

Hotels
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Sure Hotel by Best Western
8.4 (1104 reviews)
250 Avenue du Chateau de Jouques , Gémenos , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Outdated room features
Breakfast quality

Categories

Cleanliness
7.9
Some reviews mentioned cleanliness issues, including the bathroom not being very clean, and the presence of dust in certain areas.
Service
9.4
Reviews consistently praised the staff for being friendly and helpful.
Location
8.9
The location was mentioned favorably for its convenience to nearby restaurants.
Room Quality
7.9
Some rooms were described as outdated with issues like window not closing properly; however, others appreciated the spaciousness.
Amenities
8.4
The amenities received mixed feedback, with mentions of the need for a minibar and more variety in breakfast options.
Value for Money
8.4
Generally perceived as good value for money, though issues with breakfast were noted.
Food and Beverage
7.4
The breakfast was criticized for not meeting expectations, with some items not fresh or running out early.
Overall Experience
8.9
Despite some issues, guests reported a positive overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:07

Property Description

Modern Provençal Style
Experience a blend of modernity and Provençal charm at our hotel nestled between the heathland and the Mediterranean. The fully air-conditioned rooms are bathed in natural light, offering a serene and stylish retreat.

Convenient Location
Located just 5 minutes from Aubagne, our hotel offers easy access to the sea, Marseille, the Castellet circuit, and the enchanting Cassis with its rocky inlets. Whether you're into tennis, horseback riding, fishing, climbing, or diving, our hotel's proximity to various activities ensures a memorable stay.

Endless Leisure Options
From adventurous activities to leisurely pursuits, our hotel caters to all interests. Immerse yourself in a world of relaxation and adventure just around the corner. Book now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1104 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
S
stephanie • solo_traveller • fr
10
Pros:

Le personnel est très souriant et professionnel

Cons:

Rien

2026-05-30 • via Nuitee
V
Véromartin26 • solo_traveller • fr
10
Bon hôtel
Pros:

La chambre spacieuse, le petite déjeuner, le personnel

Cons:

RAS

2026-05-28 • via Nuitee
S
Shmuel • couple • us
8
2026-05-27 • via Nuitee
R
Rochambeau • solo_traveller • fr
6
2026-05-27 • via Nuitee
A
ANNIE • solo_traveller • fr
9
Pros:

Le bon rapport qualité/prix et l'emplacement

Cons:

RAS

2026-05-27 • via Nuitee
V
Valerie • solo_traveller • fr
10
2026-05-27 • via Nuitee
R
RINGUIN • couple • fr
7
Bien situé pour visiter Cassis et les calanques,
Pros:

Petit déjeuner correct,ce qui a manqué c'est le manque de frigo dans la chambre,

Cons:

Ajouter un petit frigo , plus apprécié qu'un coffre fort,dans la chambre,

2026-05-27 • via Nuitee
C
Chaffardon • solo_traveller • fr
8
Pros:

Malgré notre arrivée tardive, nous avons bénéficié d'un excellent accueil. La chambre offrait de très beaux volumes. Le gros point positif était que les toilettes étaient séparées de la salle de douche,même si nous avons trouvé ces deux espaces un peu petits.

2026-05-26 • via Nuitee
J
Jean-louis • extended_group • fr
5
à améliorer
Pros:

le petit déjeuner est correct mais les derniers arrivants n'avaient plus à manger, le long we n'avait pas été anticipé.....ainsi qu'un nombre de chambres louées en raison d'un mariage.

Cons:

l'INTENDANCE car le personnel bien que disponible disponible, souriant et serviable ne pouvait rien faire, plus de jus de fruits, plus de fruits, plus de jambon, plus de bacon.....

2026-05-26 • via Nuitee
E
Elisabeth • solo_traveller • fr
10
Super
Pros:

Personnel sympathique à l' écoute chambre faite tout les jours petit balcon pour ce relaxer établissement Nikel

2026-05-26 • via Nuitee
F
Françoise • couple • fr
10
Pros:

Un immense merci à toute l’équipe pour son accueil exceptionnel. Le personnel a été d’une gentillesse, d’une attention et d’un professionnalisme remarquables tout au long de notre séjour. Toujours souriantes, disponibles et prêts à aider, elles ont vraiment rendu notre expérience encore plus agréable. Nous reviendrons vivement.

2026-05-26 • via Nuitee
G
Gérard • solo_traveller • fr
8
Agréable séjour
Pros:

Le confort de la chambre

Cons:

Manque de Choix pour le petit déjeuner

2026-05-26 • via Nuitee
P
Piazza • couple • fr
8
2026-05-26 • via Nuitee
M
Mia • couple • at
10
Pros:

Very clean, friendly personnel, great location if you want to travel around by car.

2026-05-25 • via Nuitee
M
Monique • couple • ch
8
très bon accueil, disponibilité de la personne. Hotel confortable. petit dejeuner à revoir.
Pros:

emplacement terne et froid.

Cons:

le grille pain ne fonctionne pas et certains produits étaient abimés

2026-05-25 • via Nuitee
A
amélia • solo_traveller • fr
7
Cons:

Selon quelle heure arrive au petit déjeuner il n'y a plus rien

2026-05-18 • via Nuitee
Y
Youmna • extended_group • fr
10
2026-05-17 • via Nuitee
B
Bertha • solo_traveller • ca
9
A comfortable stay
Pros:

Good value. Comfortable room with terrace and parking included.

Cons:

Not too much it. However if you have a car, it’s not a problem.

2026-05-17 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-05-16 • via Nuitee
O
olivier • family_with_children • fr
8
Pros:

Emplacement

2026-05-16 • via Nuitee