Hampton Inn & Suites Austin - Downtown

Hotels
•
Hampton Inn
8.3 (976 reviews)
200 San Jacinto Boulevard , Austin , US
+1 512-472-1500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent central location
Helpful and friendly staff/valet
Comfortable beds and spacious rooms
Convenient for downtown/river/6th Street
Pool available
Free water and ice machines on each floor
Cons:
Expensive parking/valet fees
Breakfast often basic or poor
Occasional cleanliness issues (sheets, odors)
AC not cold enough / humid rooms
Noisy fridge/appliance in some rooms
Isolated reports of poor management/terrible service
Some rooms feel old / price not justified

Categories

Cleanliness
8.1
Mostly reported as clean and renovated with several mentions of refreshed rooms; isolated issues noted (sheets not entirely clean, occasional odors or noisy fridge).
Service
8.6
Staff and valet repeatedly praised as friendly and helpful (front desk and valet highlighted); however there are isolated but strong complaints about management/service failures.
Location
9.6
Consistently described as an excellent, central location for downtown, river and 6th Street — very convenient for sightseeing and nightlife.
Room Quality
8.7
Rooms described as spacious with comfortable beds and good bathrooms for many guests; some reviews call rooms older or not worth the highest rates and note AC issues or noisy appliances.
Amenities
8
Amenities such as a pool and free water/ice machines on each floor are positive points; valet/parking is available but parking cost is a frequent complaint.
Value for Money
7.2
Several guests felt parking fees and overall price made the hotel less good value (one review explicitly said not worth the price); value is dragged down by high parking charges and a few quality complaints.
Food and Beverage
7.4
Breakfast sentiment is mixed to negative: many describe it as basic or merely adequate, a few describe it as bad or horrific, while some guests found it fine or fantastic.
Overall Experience
8.8
Overall stays are positive due to location, comfortable rooms and helpful staff; common negatives (parking cost, breakfast, occasional cleanliness/AC issues) temper but do not dominate the typical guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location in Downtown Austin
Situated just 300 meters from Austin Convention Center, Hampton Inn and Suites Austin-Downtown offers free WiFi and private parking. Explore the city with ease from our prime location.

Relaxing Outdoor Pool and Complimentary Breakfast
Unwind by our year-round outdoor pool or start your day with a delicious complimentary breakfast buffet. Enjoy a refreshing swim or a hearty meal before heading out to explore Austin's attractions.

Comfortable Rooms and Friendly Service
Our rooms feature flat-screen TVs, cozy seating areas, and modern bathrooms with free toiletries. Experience attentive service with our 24-hour front desk and onsite gift shop.

Book your stay at Hampton Inn and Suites Austin-Downtown for a memorable experience in the heart of the city.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.3
Based on 976 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.6
Room Quality: 8.7
Amenities: 8
Value for Money: 7.2
Food and Beverage: 7.4
Overall Experience: 8.8
L
Luc • solo_traveller • fr
6
Pros:

Nice location. All good.

2026-10-29 • via Nuitee
M
Martine • extended_group • fr
9
Pros:

l'emplacement et le petit déjeuner
Une literie confortable

2026-10-28 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-10-28 • via Nuitee
J
John • couple • us
8
A great choice for a weekend getaway to Austin
Pros:

Clean, convenient, helpful staff

Cons:

No complaints

2026-10-24 • via Nuitee
K
kelly • couple • us
10
Pros:

Loved the front desk helpers! Breakfast was fantastic and the location was absolutely perfect!

Cons:

The parking situation isn't the best. My rooms fridge I believe kept making noises all night. Both pretty inconvenient.

2026-10-20 • via Nuitee
E
Eric • solo_traveller • us
8
2026-10-19 • via Nuitee
G
Gerti • couple • lu
1
Well below average for a 300+ EUR per night
Pros:

Location was good

Cons:

Breakfast was bad, the rooms are old and not worth the price

2026-10-17 • via Nuitee
M
Mara • extended_group • us
8
2026-09-18 • via Nuitee
S
Sharman • couple • us
10
2026-09-15 • via Nuitee
A
ALLIMANN • couple • fr
7
2026-09-13 • via Nuitee
A
ALAN • couple • mx
10
muy bueno
Pros:

la ubicacion es excelente y buen desayuno

Cons:

el precio es excesivo por dejar el carro estacionado con ellos, valet parking cuesta 70 USD

2026-09-09 • via Nuitee
C
Courtney • couple • gb
10
Pros:

The hotel is in a great location to explore downtown Austin, as well as across the river. The room was large, clean and the bed was comfortable. Breakfast was simple but nice food and the hotel has free water and ice machines on each floor. Staff were also very friendly. The east facing rooms have a lovely view of the sunrise!

Cons:

Nothing

2026-09-09 • via Nuitee
P
perry • couple • gb
9
Great location and comfy room.
Pros:

Great location for the river and 6th Street.Spacious room with comfy beds. Good size bathroom and facilities.

Cons:

Breakfast was a bit basic but sufficient.

2026-09-09 • via Nuitee
M
Marc • couple • us
9
wonderful hotel, to be repeated
Pros:

the hotel is on a very central location, in the middle of all the bars and restaurants. Everything is walkable and you have a very safe feeling. The rooms are renewed and very clean and comfortable. There is also a nice pool.

Cons:

The free breakfast was ok, not great.

2026-09-08 • via Nuitee
Z
Zachary • extended_group • us
8
2026-09-07 • via Nuitee
M
Matthew • couple • gb
6
Fine
Pros:

Good location, helpful staff, the room was fine

Cons:

The breakfast was horrific. Served on paper plates with plastic cutlery, the food itself was also bad

2026-09-07 • via Nuitee
A
Anita • couple • at
9
2026-09-07 • via Nuitee
J
Jodie • solo_traveller • us
10
Perfect location at reasonable rates for a very comfortable room
Pros:

Location to the conference, I was attending as well as restaurants in the area.

Cons:

Nothing

2026-09-07 • via Nuitee
K
Karen • couple • au
5
2026-09-05 • via Nuitee
D
Donna • couple • us
10
2026-09-04 • via Nuitee