Hampton Inn & Suites Austin - Downtown

Hotels
Hampton Inn
8.4 (1158 reviews)
200 San Jacinto Boulevard , Austin , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness
Cons:
High parking fees
Breakfast quality
Inconsistent room cleaning

Categories

Cleanliness
7.93
Some reviews indicated issues with room cleanliness.
Service
9.4
Staff was mentioned positively throughout various reviews.
Location
9.44
Many reviews highlight the excellent downtown location.
Room Quality
8.89
Guests found the rooms to be comfortable and spacious.
Amenities
7.92
Some issues were noted regarding parking fees and breakfast quality.
Value for Money
7.38
Multiple comments indicate dissatisfaction with the value, particularly regarding parking.
Food and Beverage
7.43
Multiple reviews expressed disappointment with breakfast quality.
Overall Experience
8.8
The general sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Convenient Location in Downtown Austin
Situated just 300 meters from Austin Convention Center, Hampton Inn and Suites Austin-Downtown offers free WiFi and private parking. Explore the city with ease from our prime location.

Relaxing Outdoor Pool and Complimentary Breakfast
Unwind by our year-round outdoor pool or start your day with a delicious complimentary breakfast buffet. Enjoy a refreshing swim or a hearty meal before heading out to explore Austin's attractions.

Comfortable Rooms and Friendly Service
Our rooms feature flat-screen TVs, cozy seating areas, and modern bathrooms with free toiletries. Experience attentive service with our 24-hour front desk and onsite gift shop.

Book your stay at Hampton Inn and Suites Austin-Downtown for a memorable experience in the heart of the city.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.4
Based on 1158 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.8
J
Jennifer couple us
4
2026-08-27 via Nuitee
A
Alfredo extended_group es
7
Aceptable
Pros:

Es amplio y está bien ubicado

Cons:

El hecho de que la habitación no se limpie a diario. Se hace cada dos días. Si vas dos noches no la arreglan..
El desayuno es muy pobre.

2026-08-27 via Nuitee
C
Carlos solo_traveller us
10
2026-08-27 via Nuitee
V
Victoria couple us
10
2026-08-27 via Nuitee
G
Gary couple us
10
2026-08-27 via Nuitee
S
Stéphanie extended_group fr
10
Agréable séjour
Pros:

La chambre était spacieuse et confortable. Nous étions au 12e étage donc aucun bruit de route.
Pas de bruit de clim non plus.
Du choix pour le petit déjeuner dans une salle bien décorée et agréable.

Cons:

Le prix du parking même si le service avec valet est agréable.

2026-08-23 via Nuitee
C
Christine family_with_children us
9
Pros:

Valet guys very nice and helpful. Parking was way too expensive!

2026-08-20 via Nuitee
E
Eric Garo solo_traveller us
9
2026-08-20 via Nuitee
I
ingrid solo_traveller fr
8
2026-08-19 via Nuitee
I
Iker couple us
8
Buena estancia
Pros:

La habitación estaba bien, era cómoda y estaba limpia. La ubicación es buena en el downtown. El desayuno estaba bien, nada destacable pero decente. Hotel estándar.

2026-08-19 via Nuitee
H
Heather solo_traveller us
6
Pros:

Really convenient location, quiet, nice staff

Cons:

Sheets weren’t entirely clean, room had a shaving cream smell, AC didn’t get cold enough

2026-08-19 via Nuitee
Y
Yarlyn family_with_children us
10
Pros:

Perfect

2026-08-18 via Nuitee
J
Judith solo_traveller de
10
2026-08-18 via Nuitee
C
Channing couple us
10
2026-08-17 via Nuitee
B
Bret couple us
8
Pros:

Clean facility, very nice staff as well. The pool was clean and all other amenities were great. The breakfast was good and offered a nice selection.

Cons:

When booking my reservation on Booking.com I was not prompted or informed that parking was valet only with a nightly cost of $65.00. Bringing my total per night stay over $200. I would have booked a different hotel had this been clearly stated.

2026-08-17 via Nuitee
J
Jesus couple us
10
2026-08-17 via Nuitee
T
TheSerengeti Business Chicago, Illinois
6
Pleasant Views, Steamy Rooftop, and a Seriously Flawed Arrival Experience
Pros:

The views from the rooms are nice, not exactly jaw‑dropping, but pleasant enough. You’re a short walk from the lake — which is really a river, but Austin insists on calling it a lake — and the location makes it easy to get around downtown. The rooftop pool is tiny, the kind of small where if a dozen people got in, it would turn into a human‑powered hot tub. Add in the summer heat roasting the roof deck and you start to understand what a lobster must feel like when it’s getting steamed. If you’re on the street‑facing side on a weekend, you get the bonus entertainment of watching the Waymo fleet navigate the chaos below.

Check‑in, though, was rough. This was a business trip with reservations made months in advance, yet two of the four rooms weren’t ready. We were told they’d be available in ten minutes. Then another ten. Then another ten. After five rounds of “just ten more minutes,” the rooms finally materialized — but only after asking a different employee who had just arrived. She immediately found a couple of ready rooms, while the original employee seemed fixated on two specific rooms and never bothered to check if anything else was available. His attempt at hospitality was offering free coffee… in the late afternoon… from the mezzanine… where the coffee had clearly been sitting since morning. Also, the heat index was over 100 degrees. Old, stale coffee in that weather? Seriously.

The location is solid, the views are fine, and the rooftop is fun in theory, but the check‑in experience left a lot to be desired. Once you’re past that hurdle, the stay is serviceable — just don’t expect the pool to cool you down or the coffee to revive you.

2026-08-15 via Tripadvisor
J
Jean-Roch family_with_children fr
8
Bonne expérience
Pros:

Bon point de chute pour visiter la ville quand on a peu de temps.

Cons:

RAS

2026-08-15 via Nuitee
S
Sergio family_with_children us
10
2026-08-15 via Nuitee
J
Joao extended_group lu
8
2026-08-13 via Nuitee