Hampton Inn & Suites Austin - Downtown

Hotels
Hampton Inn
8.4 (1071 reviews)
200 San Jacinto Boulevard , Austin , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness
Cons:
High parking fees
Breakfast quality
Inconsistent room cleaning

Categories

Cleanliness
7.93
Some reviews indicated issues with room cleanliness.
Service
9.4
Staff was mentioned positively throughout various reviews.
Location
9.44
Many reviews highlight the excellent downtown location.
Room Quality
8.89
Guests found the rooms to be comfortable and spacious.
Amenities
7.92
Some issues were noted regarding parking fees and breakfast quality.
Value for Money
7.38
Multiple comments indicate dissatisfaction with the value, particularly regarding parking.
Food and Beverage
7.43
Multiple reviews expressed disappointment with breakfast quality.
Overall Experience
8.8
The general sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Convenient Location in Downtown Austin
Situated just 300 meters from Austin Convention Center, Hampton Inn and Suites Austin-Downtown offers free WiFi and private parking. Explore the city with ease from our prime location.

Relaxing Outdoor Pool and Complimentary Breakfast
Unwind by our year-round outdoor pool or start your day with a delicious complimentary breakfast buffet. Enjoy a refreshing swim or a hearty meal before heading out to explore Austin's attractions.

Comfortable Rooms and Friendly Service
Our rooms feature flat-screen TVs, cozy seating areas, and modern bathrooms with free toiletries. Experience attentive service with our 24-hour front desk and onsite gift shop.

Book your stay at Hampton Inn and Suites Austin-Downtown for a memorable experience in the heart of the city.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8.4
Based on 1071 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.8
G
Grannis solo_traveller us
8
2026-06-13 via Nuitee
D
Dominique couple us
9
Très bien
Pros:

Chambre équipement

2026-06-13 via Nuitee
J
Jon couple us
10
2026-06-13 via Nuitee
A
Astolfo couple us
9
2026-06-10 via Nuitee
M
Melissa couple us
10
Great stay. Good value.
Pros:

Excellent location with nice breakfast.

Cons:

The valet parking is very expensive at $70/night. There are several public parking garages nearby for around $30/night.

2026-06-09 via Nuitee
M
Mert solo_traveller tr
9
2026-06-09 via Nuitee
A
Alberto couple us
10
If I back to Austin I’ll be Stay in same Hotel, Thanks.
Pros:

very good place

Cons:

every thing was very good

2026-06-09 via Nuitee
M
Michelle couple us
9
2026-06-09 via Nuitee
J
Jennifer solo_traveller us
5
Pros:

The room was clean and comfortable, good location

Cons:

I had reached out prior to our stay, stating that our flight was scheduled to land around midnight and asking if there was going to be an issue checking in past midnight, to which I was told no and that staff was there 24/7. Our flight was delayed a few hours so we checked in around 3am. Apparently, according to the staff after 2am we are considered a "no show" even though we paid in full prior to checking in... this cause a lot of issues with our stay, including the staff "creating" 2 new bookings, one at check in and one the next day. When the manager came to assist and said we ended up in the room he was "saving" - not sure why - he made it seem like it was our fault. They kept saying things like we had the last room, even though there were plenty of rooms left when I booked... also there was not much stocked in the little store.

2026-06-09 via Nuitee
J
Juanita solo_traveller us
8
Pros:

Everything

Cons:

75 dollar a day parking

2026-06-08 via Nuitee
L
Lisa couple us
8
2026-06-08 via Nuitee
M
Merle family_with_children be
10
2026-06-07 via Nuitee
M
michael extended_group us
6
Pros:

Walkable to restaurants

Cons:

Staff knocked on my door at 1220am and woke me up to see if I had a barking dog in my room. There was a dog down the hall that was left unattended and was barking for hours. Who thinks this way?

2026-06-06 via Nuitee
A
April couple us
8
2026-06-04 via Nuitee
O
Osvaldo couple us
5
Incomoda sin Baños en la Piscina y el Gym
Pros:

La Ubicacion y el Desayuno

Cons:

Mi habitacion era para Discapacitados muy incomoda y la Piscina no tiene Baños, y el Gym esta Igual sin Baños

2026-06-02 via Nuitee
X
Xiao couple us
8
2026-05-28 via Nuitee
A
Alexander solo_traveller nl
9
2026-05-28 via Nuitee
R
Reece couple gb
10
2026-05-28 via Nuitee
S
Said couple us
9
Pros:

everything was good

Cons:

breakfast needs improvement

2026-05-28 via Nuitee
R
Reece couple gb
10
2026-05-28 via Nuitee