Hampton Inn & Suites Austin - Downtown

Hotels
•
Hampton Inn
8.4 (1096 reviews)
200 San Jacinto Boulevard , Austin , us
+15124721500

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness
Cons:
High parking fees
Breakfast quality
Inconsistent room cleaning

Categories

Cleanliness
7.93
Some reviews indicated issues with room cleanliness.
Service
9.4
Staff was mentioned positively throughout various reviews.
Location
9.44
Many reviews highlight the excellent downtown location.
Room Quality
8.89
Guests found the rooms to be comfortable and spacious.
Amenities
7.92
Some issues were noted regarding parking fees and breakfast quality.
Value for Money
7.38
Multiple comments indicate dissatisfaction with the value, particularly regarding parking.
Food and Beverage
7.43
Multiple reviews expressed disappointment with breakfast quality.
Overall Experience
8.8
The general sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Convenient Location in Downtown Austin
Situated just 300 meters from Austin Convention Center, Hampton Inn and Suites Austin-Downtown offers free WiFi and private parking. Explore the city with ease from our prime location.

Relaxing Outdoor Pool and Complimentary Breakfast
Unwind by our year-round outdoor pool or start your day with a delicious complimentary breakfast buffet. Enjoy a refreshing swim or a hearty meal before heading out to explore Austin's attractions.

Comfortable Rooms and Friendly Service
Our rooms feature flat-screen TVs, cozy seating areas, and modern bathrooms with free toiletries. Experience attentive service with our 24-hour front desk and onsite gift shop.

Book your stay at Hampton Inn and Suites Austin-Downtown for a memorable experience in the heart of the city.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8.4
Based on 1096 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.8
A
Atoh Wanchia • couple • us
9
Pros:

Very clean

Cons:

They collected $100 from me for deposit and promised to send it back after I leave. But they haven’t received it yet

2026-07-04 • via Nuitee
A
April • family_with_children • us
9
2026-07-03 • via Nuitee
D
Devereux • couple • us
7
Location was near what we were going to
Pros:

room was fine, shower was great

Cons:

Overnight parking was ridiculously expensive. Almost as much as the room

2026-07-02 • via Nuitee
D
Daniela • couple • us
10
Pros:

Location

Cons:

Wished it had room service or a small bar area.

2026-06-30 • via Nuitee
J
jimena • couple • us
10
2026-06-29 • via Nuitee
B
Bocanegra • couple • us
6
Decent stay
Pros:

The location and the staff were nice!

Cons:

Phone didn’t work in the room. Seemed like room service skipped our room- we had to go downstairs to get towels twice. TV in the room also had lines, needs to be replaced.

2026-06-29 • via Nuitee
M
Myeasha • extended_group • us
7
Overall nice experience
Cons:

Guy at the counter didn't let me know anything about parking and didn't tell me what floor I was on.

2026-06-28 • via Nuitee
S
Smith • solo_traveller • us
8
Pros:

Within walking distance of The Capitol and multiple food places. Beautiful hotel. Staff was wonderful. V

Cons:

Valet parking main option. Although expensive, they took good care of my car. Brought it down just so my luggage could be placed in it.

2026-06-27 • via Nuitee
M
Michael • extended_group • us
10
2026-06-26 • via Nuitee
E
Eric • family_with_children • gb
8
Pros:

Location and pool

Cons:

No bar

2026-06-25 • via Nuitee
M
Monica • solo_traveller • us
10
Cons:

I was charged double

2026-06-24 • via Nuitee
R
Rubén Elizondo • couple • mx
10
2026-06-24 • via Nuitee
B
Brenda • solo_traveller • us
9
2026-06-20 • via Nuitee
L
Lindsey • couple • us
9
2026-06-18 • via Nuitee
B
Bernd • extended_group • nl
8
2026-06-16 • via Nuitee
V
Vanessa • couple • us
10
Pros:

Great location

2026-06-16 • via Nuitee
E
Eduardo • family_with_children • us
9
Great Location
Pros:

Perfect location, good room

2026-06-15 • via Nuitee
C
Carlos • solo_traveller • mx
8
2026-06-15 • via Nuitee
K
Kapp • extended_group • us
9
Delicious breakfast that changed every day, very friendly staff, extremely clean, great location.
Pros:

Room and hotel were very clean, breakfast was delicious, and location could not be better for Austin. The staff were so friendly and went above and beyond to make sure we were comfortable.

Cons:

The only thing I can think of is that my room felt too hot at night. Not sure if it was about energy saving but even with my AC set to 66 if felt very hot and muggy.

2026-06-15 • via Nuitee
P
punita • solo_traveller • gb
8
2026-06-14 • via Nuitee