Kaila City Hotel

Hotels
8.5 (591 reviews)
OBA MAH. DADAŞLAR CAD. NO 4 ALANYA , Alanya , tr
+90 242 514 13 70

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and varied food options
Cons:
Poor beach access
Noise issues
Inconsistent amenities

Categories

Cleanliness
7.71
Mixed sentiments; praised for its cleanliness, but had comments about tired towels.
Service
9.18
Consistently praised for friendly and respectful staff.
Location
9.22
Very good location, close to the beach and city center.
Room Quality
8.17
Generally good, but some comments about room comfort and noise.
Amenities
7.7
Pool available, but issues with beach seating and hammam not working.
Value for Money
8.66
Good price for the quality received.
Food and Beverage
8.71
Quality and variety of food were generally praised.
Overall Experience
8.68
Positive overall experience with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:31

Property Description

Luxurious Amenities
Kaila City Hotel offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a wellness area with a sauna and hammam.

Beachfront Location
Enjoy the convenience of a private beach area at this 4-star accommodation in Alanya, just a stone's throw away from Alanya Public Beach and Kestel Beach.

Convenience and Comfort
With a 24-hour front desk, airport transfers, room service, and free WiFi, Kaila City Hotel ensures a seamless and comfortable stay for all guests.

Experience the ultimate blend of luxury and relaxation at Kaila City Hotel. Book now to indulge in a beachfront getaway with top-notch amenities and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Dec 1, 2026 until Mon, Mar 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 591 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
R
Reza • solo_traveller • ir
7
Pros:

Location is good

Cons:

Small pool
No parking
Cleaning isnt good

2026-07-25 • via Nuitee
H
Hanim • solo_traveller • de
1
2026-07-23 • via Nuitee
Y
Yousra • family_with_children • be
8
Un très bon séjour le personnel était super agréable surtout avec un bébé en bas âge tout était nickel
Pros:

L’emplacement la chambre le personnel la propreté

Cons:

/

2026-07-20 • via Nuitee
P
Patsiuk • family_with_children • ua
8
Все було добре
Cons:

Відсутність тапочок пісок з пляжу як не крути заносився в номер також малувато розеток 2 розетки на 4х-5 місткий номер

2026-07-19 • via Nuitee
R
Rollan • couple • kz
6
2026-07-15 • via Nuitee
A
Abdul Hossaen • solo_traveller • de
8
2026-07-04 • via Nuitee
A
ANDREI • solo_traveller • tr
7
2026-06-29 • via Nuitee
R
Roman • solo_traveller • es
8
All was good. Especially the personnel
Pros:

Most of all the personnel was great

Cons:

Air conditioning needs maintenance or renewal

2026-06-21 • via Nuitee
A
Alan August • couple • tr
5
Kommer ikke til å anbefale
Cons:

Dårlig mat

2026-06-03 • via Nuitee
A
Alexey • couple • cz
10
2026-05-29 • via Nuitee
A
Aud • solo_traveller • no
8
Pros:

Rent, hyggelig personale,fin beliggenhet, sentralt

Cons:

Middagene var littensformige og grillmaten ikke god

2026-05-28 • via Nuitee
A
Ali Shaabani • solo_traveller • ir
10
Pros:

Location was good
Food delicious
Yildiz hanim tanx for massage and spa
Fast check in and out
Good rate

2026-05-23 • via Nuitee
D
Desislava • solo_traveller • bg
9
2026-05-23 • via Nuitee
H
Hakan • solo_traveller • ua
8
2026-05-18 • via Nuitee
Z
Zaurbekov • solo_traveller • dk
7
Godt
Pros:

I especially liked the location of the hotel, the service, the room cleaning, the food, and the overall quality of everything included in the hotel service

Cons:

The air conditioning in the room did not work well and was very noisy.
The refrigerator was also noisy.
I was disappointed that guests are not allowed to visit the room, even though this rule was not mentioned in the hotel rules.

2026-05-16 • via Nuitee
N
Nadejda • solo_traveller • md
10
Pros:

Отель очень чистый, близко расположен к морю. Персонал работает на 200%, более отзывчивых и знающих свою работу я не встречала. Кухня - космос! Готовят очень вкусно и разнообразно.

2026-04-18 • via Nuitee
L
Leonid • family_with_children • us
10
Pros:

very good

2026-04-17 • via Nuitee
H
Helene • solo_traveller • no
5
Skuffende og stusselig. Kommer ikke til å besøke dette hotellet igjen.
Pros:

Nære stranden.

Cons:

Veldig lite barnevennlig. Meget dårlig opplyst om at nesten alt er stengt før 1/4. Det var ingen solsenger på stranden, ingen snackbar, ingen is, leker el aktiviteter for barna, ingen parasoller ved bassenget, ingen rutsjebane mm. Vi ble skikkelig skuffet.

2026-04-17 • via Nuitee
I
Illia • couple • ch
9
Pros:

Situated right next to the sea, good location and great views from the balcony, good food and drinks, we really enjoyed everything, I recommend it.

2026-04-14 • via Nuitee
F
Faustina • solo_traveller • gb
7
2026-04-13 • via Nuitee