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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Secured parking
Review Highlights
Categories
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Property Description
Elegant Rooms and Scenic Gardens
Nestled in 2 acres of landscaped gardens, Abbots Barton Hotel offers elegant rooms with free Wi-Fi, just a stone's throw away from Canterbury Cathedral.
Convenient Location and Modern Amenities
Situated outside Canterbury center, the hotel is a short walk from St Lawrence Cricket Ground and a quick drive to Dover Ferry Terminal. Each bright room is uniquely decorated and equipped with a flat-screen TV and modern bathroom.
Delicious Dining Options
Although our restaurant and bar are currently under refurbishment, indulge in our light room service menu featuring handcrafted artisan pizzas. A delightful treat to complement your stay.
Book your stay at Abbots Barton Hotel for a charming retreat amidst lush gardens and top-notch hospitality.
Please note that the bedrooms at this property are not wheelchair accessible.
Please note that parking spaces can be limited at certain times. For information and maps for other local car parks, please visit reception or contact the property in advance using the details on the Booking Confirmation.
Please note that the elevator will be unavailable.
Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Je n’ai rien aimé.
L’accueil est sympathique mais une fois le Check-in réalisé, l’hôtel n’est pas à la hauteur des tarifs pratiqués. C’est même honteux !
Établissement en travaux, mais ce qui ne peut excuser le manque de confort pour le tarif appliqué :
- chambres mal équipées : aucune prise électrique à côté du lit, ventilateur bruyant, etc.
- robinetterie en mauvaise état
- chambre très mal isolée et bruyante : on entend les usagers des chambres voisines au dessus et à côté, plancher qui craque des qu’une personne marche,
- litterie et oreillers de mauvaises qualité.
- aucune bouteille d’eau de bienvenue malgré la chaleur écrasante et l’absence de climatisation dans la chambre
J’avais de plus demandé très en avance de bénéficier d’une chambre au calme et au dernier étage… rien de cela n’a été fait.
J’ai signalé cela au check-out, sans que me soit proposé un geste commercial.
Reasonable
Dated interiors
We got a parking spot right by the entrance.
Finding it was difficult as there was no visible signage.
Room was lovely, better than expected. Bathroom was lovely, reception staff great and friendly and very quick to help with anything you need. Great base location to walk into Canterbury high street. Shame it did not have aircon as we stayed in the recent heatwave. Quirky volumn button in the bathroom which we thought would be for a radio but it was for the TV
No aircon, one window in room would not open. We had to enquiry about room cleaning as we did not realise they only do it when you request it, unfortunately we had to ask for a sheet for the bed and a fan as not in the room but the hotel was lovely. Not big issues really.
Lovely hotel.
Suite was a nice room.
However at this price point I would expect air con
No air con.
Shame hotel is having a refurb as would like to see it all open
(We was told refurb so this isn’t a criticism
Good staff and the beer at the bar was descent
Very creaky noisy floor boards the room above me was making it impossible to sleep in the morning as they were walking around it sounded like and elephant was above me! Really really annoying
The very 2 female staff did their best but had no support at all
We had to ask for a top sheet for the bed, we only had a bottom sheet and nothing else.
We booked dinner for 6 people at 7pm, 5 ordered fish & chips and 1 a burger. After an hours wait we were served in dribs & drabs the 5 fish & chips but not the sauces and peas, some arrived but others came after we had finished. The burger didn’t arrive for another half an hour.
The fish portions were half the size of those we had enjoyed at Chilworth Manor hotel, also a best western, just 4 weeks ago.
Very disappointing.
Clean, tidy and comfortable room with excellent en-suite shower/bath facilities. Helpful staff. Convenient food available in the bar, although the dining room is being renovated at present. Front desk staff pleasant and helpful.
Very convenient for the centre of town with free car parking a significant bonus in a town where parking is difficult and expensive. Easy walking distance to main tourist sights and other restaurants.
The only view from the room was a dark roof and a blank brick wall, rather claustrophobic. The room was equipped with an air conditioning unit, but this was not in use; a shame as temperatures were above 30degC during our stay. We were supplied with a silent and effective fan, which helped overnight. We stayed three nights but our rubbish bins were not emptied during this stay (albeit we didn't request room service). Evening meal in bar, although tasty, had small portions and seemed pricey.
Good location with parking, staff all very helpful and good choice of food for breakfast and dinner although pastries were not replenished on second morning
Room was extremely hot with inadequate fan. No bottled water or glasses in room and very limited supply of tea or coffee or milk though when asked more was offered. As stay two nights a second cup for each would have been appreciated. Very limited outdoor seating.
Location to the city centre which includes supermarkets
We had two rooms booked at the same price - one room was double the size of the other and not sure why.
Nette Kommunikation
Gibt nichts zu kritisieren
The staff are all excellent, its a great location with a very straight forward 10min walk into Canterbury.
We were unlucky for Breakfast as a group of 50 turned up about 30mins before us, so everything was gone but the staff ran around stocking everything up as quickly as possible and could not apologise enough.
Ligger fint til. Store komfortable rom og bad.
Frokosten var bra, men nesten alt var tomt da vi kom til frokost den andre dagen.
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