Hyatt Regency Phuket Resort

Hotels
•
Hyatt Regency
8.7 (2222 reviews)
16/12 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket 83150 , Kamala Beach , th

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Free beach club nearby
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful property
Cons:
Rocky beach
High food prices

Categories

Cleanliness
8.41
The hotel was described as modern, stylish, and very clean, but some guests mentioned issues with the beach being rocky.
Service
9.38
Exceptional service reported by multiple guests, with staff going above and beyond.
Location
8.42
Location was often praised for its convenience but noted to be far from certain attractions.
Room Quality
8.87
Rooms were described as spacious and well-maintained.
Amenities
8.9
Good facilities mentioned, but some guests felt the place was too quiet.
Value for Money
8.36
Guests mentioned high food prices due to added taxes, affecting perceived value.
Food and Beverage
8.41
Breakfast was excellent, but food prices were considered high.
Overall Experience
8.88
Overall experience was generally positive, with special mentions of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:40

Property Description

Experience a blend of luxury and nature at Hyatt Regency Phuket Resort, where serenity meets seafront beauty along the stunning Kamala Bay.

Accommodations
Relax in one of our 201 spacious rooms and suites, each boasting private balconies that present breathtaking views of the Andaman Sea, ensuring your stay is not only comfortable but unforgettable.

Dining Delights
Savor an exquisite culinary journey with three distinctive dining venues. Enjoy international dishes at Pool House Kitchen, relish premium Teppanyaki at Mizu, and indulge in Latin flavors at Casa Boho, featuring an infinity pool and panoramic views of the sunset.

Recreational Amenities
Unwind with exceptional amenities, including the largest seafront infinity pool in Phuket, Nahm Spa, and a kids club. Engage in exciting snorkeling and diving experiences or host events in our unique White Canvas venue with stunning ocean views.

Book your escape to paradise today!

Important information:

Casa Boho, our signature clifftop three-story restaurant and bar with its own entertainment lounge and infinity pool. Food: Latin American Open: From 12 pm - 10 pm daily.

We are pleased to announce that Hyatt Regency Phuket Resort has officially gained SHA Plus certification by Amazing Thailand Safety and Health Administration (SHA) demonstrating our hotel product and service readiness and compliance with sanitation measures to prevent the spread of COVID-19.

Please be informed that the beach in front of the resort is not suitable for swimming.

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The resort provides a complimentary scheduled shuttle service:
- from the resort to Kamala Beach (11:00, 13:00, 14:00)
- from Kamala Beach to the resort (14:15, 16:15, 18:15)
Seating is available on a first-come, first serve basis.
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Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

In an event where the guest name does not match the name on the credit card, the total reservation will be charged with the guest checking in and any fees charged to the credit card used to guarantee the booking will be refunded back.

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Please be informed that an extra 3rd person (children and adults) staying in the "Club" rooms with access to the Regency Club Lounge will be charged a different amount for the Children and extra beds additional fees. This fee will be inclusive of the Club benefits as well as breakfast. Please contact the property directly for the cost and any other additional details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Sun, Sep 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2222 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
H
Harry • family_with_children • il
3
ממליץ לקחת מיקום אחר ומלון יוקרתי יותר
Pros:

היתה חוויה לא טובה מהתחלה . ולאחר מכן ניסינו להמתיק את החופשה . ושרצינו להמשיך את השהייה העדיפו את הכסף שלנו
מאשר להעניק לנו את חווית השירות.
ביקשו ממני תוספת למחיר של 15% להערך יותר ממה ששילמתי בהגעה על אותם חדרים .
זה היה אחרי ״הנחה ״ שהעניק לי מנהל המלון שהעדיף את טובת הרשת על טובת הלקוח.

Cons:

המלון מאוד עממי לא ברמת 5 כוכבים .
ממש חדרים פשוטים וארוחת בוקר פשוטה מאוד
המלון ברמה נמוכה.

2026-06-20 • via Nuitee
H
Hisham • couple • sa
6
Location
Pros:

Nothing

Cons:

The animals

2026-06-20 • via Nuitee
M
Mariya • solo_traveller • om
9
2026-06-18 • via Nuitee
H
Houda • solo_traveller • ma
8
Pros:

Très belle expérience. Le personnel est extrêmement gentil et attentionné. Suite à un petit accident survenu pendant mon séjour, toute l’équipe a fait preuve d’une grande bienveillance. Le buffet du petit-déjeuner était excellent et varié, et les hôtesses du restaurant étaient adorables. Je recommande vivement cet hôtel.

2026-06-18 • via Nuitee
L
Layla • couple • sa
10
2026-06-17 • via Nuitee
M
Maitha • couple • ae
6
Cons:

الغرف صغيره والشور الماي يطفو فيه

2026-06-16 • via Nuitee
M
Maitha • couple • ae
6
2026-06-16 • via Nuitee
A
Al Darwish • solo_traveller • qa
1
Great pool
Pros:

The pool was warm and grand. House keeping staff were great.

Cons:

Terrible service. Old property. Terrible service. Not great food. Worn down rooms. I would not recommend if u care about the little details. You need a golg cart EVERY TIME you want to go to your room (uphill property) Service sucked (very dismissive of any service request)

2026-06-16 • via Nuitee
A
ali Saeed Alsubousi • solo_traveller • ae
10
Pros:

كل جميل

Cons:

لاشي

2026-06-15 • via Nuitee
F
Faidah • couple • sa
6
Good but could improve
Pros:

Celebrating a special occasion set up in the room, the team and the view and the facilities were nice

Cons:

MANNNY sewage flies which was what brought the experience down, the drainage hole was open and no matter what we did they kept coming out, the golf cart was late to pick us up a few times or would come and leave. The rooms were up a hill so without it there was difficulty to navigate.

2026-06-13 • via Nuitee
T
Tami • couple • us
10
Everything was incredible, especially the staff!!
Pros:

You definitely need to take the hotel buggies to get up and down this property but it's worth it for the views! Get a room with ocean front view or your missing the magic. The food is fantastic at all the restaurants, but the Teppanyaki is a real treat. Can't remember the name of the female chef 🤦🏻‍♀️ but she was absolutely the best!!! Casa Boho has incredible vibes with their DJ and drummer, great Mexican food (and I'm from Arizona) and the best views ever, I could have just lived there. Of course the staff put the cherry on top. They were all incredible!! I'm not sure I'd ever be able to stay anywhere else in Phuket!

Cons:

There is nothing not to like here.

2026-06-12 • via Nuitee
H
Hassan • family_with_children • au
9
Perfect
Pros:

Greqt

Cons:

Pillows

2026-06-12 • via Nuitee
B
bader • extended_group • sa
4
not good
Pros:

pool and breakfast were good, pool staff as well were good

Cons:

reception staff rooms were way too far apart, cars to move us from room to room was not enough to move from pool or lobby to room we had to wait for more than 10 min, and we were checked out twice by a mistake from the hotel.

2026-06-11 • via Nuitee
A
Abdallah • family_with_children • il
9
2026-06-10 • via Nuitee
S
Saad • couple • sa
8
I will come back
Pros:

Everything

Cons:

The services was too slow

2026-06-09 • via Nuitee
E
Eatdal • couple • sa
9
ممتاز جدا انصح بزيارته
Pros:

كل شي ممتاز طاقم سريع الخدمة ودود لطيف مع الجميع سريع الاستجابه وحريص جدا على رضاء العميل

Cons:

اختيار اطلاله الغرفه لم يعجبني ولم اطلب التغيير صراحة

2026-06-08 • via Nuitee
S
Shivaraja • family_with_children • in
9
2026-06-08 • via Nuitee
D
Dervish • solo_traveller • gb
10
2026-06-08 • via Nuitee
A
Abdullah • family_with_children • sg
8
Pros:

The breakfast was superb, especially the drinks station, that stood out from other hotels. The staff were all excellent, with exceptional service and attentiveness. We also liked the Marine Biology Centre, and my daughter had so much fun learning about sea life there.

Cons:

While we understand that it wasnt the hotel's fault, it was raining for most of the trip, so I think a shelter between the lobby and breakfast restaurant would be helpful. We also got a room that faced an abandoned development, which could get creepy at night. Do advise the hotel if you would like to avoid this view.

2026-06-08 • via Nuitee
T
talal • family_with_children • sa
3
2026-06-08 • via Nuitee