The Surfjack Hotel & Swim Club - NO AMENITY FEE

Hotels
9.4 (1180 reviews)
412 Lewers Street , Honolulu , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Positive atmosphere
Cons:
Cleanliness issues
Room wear and tear
Some unhelpful staff

Categories

Cleanliness
8.41
Some reviewers mentioned dirty rooms and unpleasant smells.
Service
9.88
Most reviews highlight friendly and helpful staff.
Location
9.92
Multiple reviews noted great location close to shops and beach.
Room Quality
8.87
Mixed responses on room quality; some issues with mattresses and wear.
Amenities
9.9
Amenities like live music and cool vibe were positively highlighted.
Value for Money
9.36
Some mentioned good price but noted inconsistencies.
Food and Beverage
8.91
Some issues noted with service at the bar and restaurant.
Overall Experience
9.99
Overall positive sentiments with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:38

Property Description

Vintage-inspired Bungalows and Suites

Step into a world of retro charm at the Surfjack Hotel & Swim Club in Waikiki. Each bungalow and suite is meticulously designed with hand-crafted furniture, custom-tile bathroom floors, and eclectic artwork. Enjoy modern amenities like wireless speakers, an alarm system, and a private balcony tailored for a unique experience.

Poolside Entertainment and Culinary Delights

Relax by the outdoor pool or indulge in cultural activities at the Swim Club. Rent a private cabana for the ultimate luxury experience. Treat your taste buds at Mahina & Sun's restaurant, offering organic dishes sourced from local farmers. Sip on crafted cocktails and exclusive coffee blends while enjoying the vibrant atmosphere.

Prime Location and Nearby Attractions

Conveniently located just minutes away from Waikiki Beach and Diamond Head State Monument, The Surfjack is the perfect hub for exploring the city. Immerse yourself in the local culture with shopping, dining, and art districts within walking distance.

Book your stay at The Surfjack Hotel & Swim Club for a memorable Hawaiian getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Location

Guest Reviews

9.4
Based on 1180 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 9.9
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.99
M
Marina couple jp
10
今回は1泊だけでしたが、ホテルの雰囲気がとても気に入ったので、次回は2〜3泊してホテルで過ごす時間もゆっくり楽しみたいです。この価格はワイキキエリアではとてもお得と思います。
Pros:

1泊のみの滞在でしたが、とても快適に過ごせました。
日本人利用者も見かけましたが、多くは欧米人だったと思います。

フロントスタッフの対応がとても良く、チェックインから気持ちよく過ごすことができました。ホテル全体の雰囲気も素晴らしく、アートや内装がおしゃれで、ホテルにいるだけでも楽しめる空間でした。

今回は1ベッドスイートを予約していましたが、アップグレードしていただき、2ベッドスイートに。とても広々としていて快適でした。ラナイから見えるプールも雰囲気が良く、リゾート感を楽しめました。

立地も良く、すぐ近くにABCストアやIHOPがあります。少し歩けば丸亀製麺などがある通りにも行けるので、食事や買い物にも便利でした。

Cons:

アメニティは石鹸、シャンプー、コンディショナー、ボディソープなど基本的なもののみなので、歯ブラシなど必要なものは持参したほうがいいと思います。また、バスタブがなくシャワーのみなので、バスタブを重視する日本人には少し気になるかもしれません。

2026-08-26 via Nuitee
A
ANA ISABEL solo_traveller es
9
Pros:

Tiene muy buena ubicación, la habitación era cómoda, no había excesivo ruido y la recepción es 24 horas. El restaurante y la cafetería del hotel están super bien y cuentan con descuento para huéspedes y Happy hour. Además es dog friendly y hay muchos huéspedes peludos preciosos y educados!

Cons:

El precio de parking (40$ día), aunque es cierto que está en la media de la zona y que no hubiera servicio de lavandería

2026-08-26 via Nuitee
B
Ben solo_traveller us
10
2026-08-25 via Nuitee
S
Stefano couple it
8
2026-08-25 via Nuitee
S
Stephanie extended_group au
5
only come if you love pets as they go in the lifts and everything.
Cons:

I didnt realise it was a pet hotel and it was freaking me out the dog smell.

2026-08-24 via Nuitee
E
Elodie couple fr
7
2026-08-24 via Nuitee
R
Ryan solo_traveller us
10
Staff were really helpful and friendly.
Pros:

It was a unique experience.

Cons:

Loved the pool and the location wish it had a workout room

2026-08-21 via Nuitee
R
Rivka family_with_children au
10
2026-08-19 via Nuitee
R
Rivka family_with_children au
10
2026-08-19 via Nuitee
A
Angelo couple it
8
2026-08-13 via Nuitee
N
Naaera extended_group nz
10
Pros:

Good food and drinks, Great location and friendly staff.

2026-08-12 via Nuitee
C
Camillo family_with_children us
9
2026-08-12 via Nuitee
A
Anna extended_group pl
10
Hotel z niesamowitą, wyluzowaną atmosferą. Pomocny personel, pyszna kawa
Pros:

Atmosfera, wystrój, przyjazny i pomocny personel.

2026-08-09 via Nuitee
S
Sabrina couple de
4
Naja🤷‍♀️
Cons:

Bungalow gebucht! Abstellkammer mit Blick aufs Parkhaus bekommen!

2026-08-08 via Nuitee
S
Sabine extended_group de
10
Zweiter Aufenthalt hier
Pros:

Sehr gute Lage, tolle Zimmer, sehr nette Mitarbeiter

Cons:

Nichts anzumerken

2026-08-06 via Nuitee
E
Elisa couple it
10
Pros:

Staff very friendly
Good location
Spacious room

Cons:

The pool didn’t get much sun

2026-08-04 via Nuitee
C
Cheryll family_with_children us
10
Amazing family friendly hotel
Pros:

We had a wonderful stay! The location is excellent—everything is within walking distance, which made exploring so easy. We appreciated the complimentary water station and morning coffee, and the staff were consistently warm, welcoming, and helpful. We'd definitely stay here again!

2026-07-24 via Nuitee
M
Michelle family_with_children au
10
2026-07-22 via Nuitee
W
Will family_with_children au
10
It was a great stay, comfortable, well positioned in Waikiki and the staff were amazing.
Pros:

It was in a great location with great facilities.

Cons:

Lift played up a few times, but that’s not an issue when we were on 4th level as stairs were accessible.

2026-07-21 via Nuitee
S
Stefanie couple de
7
Eher enttäuschend
Pros:

Der Wasserspender und morgendliche Kaffee waren super, die Mitarbeiter freundlich.
Die Lage ist gut. Für den Preis und die Sterne-Klassifizierung bestanden aber deutlich zu viele Mängel, würde ich nicht mehr buchen.

Cons:

Leider konnten wir das Zimmer nicht vor 15 Uhr beziehen. Das Zimmer war kleiner als erwartet und auf einer abgelegenen Etage. Den letzten Stock konnten wir nicht mit dem Aufzug erreichen; wir mussten zu Fuß hoch gehen und die schweren Koffer tragen. Das Zimmer enthielt kaum Ausstattung und war bei Bezug verdreckt. Am Boden lag Schmutz und Müll, der auch vom Reinigungsservice bis zur Abreise nicht beseitigt wurde. Dieser spülte auch die benutzten Gläser nicht und entfernte auch den Sand nicht aus der Dusche. In den Wasserleitungen war Luft, so dass diese bei Benutzung laut zischten. Die Dusche verfügte nicht über eine Ablage und war undicht. Außerdem war das warme Wasser immer wieder aus. Am Pool unten befand sich gar keine Dusche.

2026-07-20 via Nuitee