The Surfjack Hotel & Swim Club - NO AMENITY FEE

Hotels
9.4 (1148 reviews)
412 Lewers Street , Honolulu , us

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Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Positive atmosphere
Cons:
Cleanliness issues
Room wear and tear
Some unhelpful staff

Categories

Cleanliness
8.41
Some reviewers mentioned dirty rooms and unpleasant smells.
Service
9.88
Most reviews highlight friendly and helpful staff.
Location
9.92
Multiple reviews noted great location close to shops and beach.
Room Quality
8.87
Mixed responses on room quality; some issues with mattresses and wear.
Amenities
9.9
Amenities like live music and cool vibe were positively highlighted.
Value for Money
9.36
Some mentioned good price but noted inconsistencies.
Food and Beverage
8.91
Some issues noted with service at the bar and restaurant.
Overall Experience
9.99
Overall positive sentiments with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:38

Property Description

Vintage-inspired Bungalows and Suites

Step into a world of retro charm at the Surfjack Hotel & Swim Club in Waikiki. Each bungalow and suite is meticulously designed with hand-crafted furniture, custom-tile bathroom floors, and eclectic artwork. Enjoy modern amenities like wireless speakers, an alarm system, and a private balcony tailored for a unique experience.

Poolside Entertainment and Culinary Delights

Relax by the outdoor pool or indulge in cultural activities at the Swim Club. Rent a private cabana for the ultimate luxury experience. Treat your taste buds at Mahina & Sun's restaurant, offering organic dishes sourced from local farmers. Sip on crafted cocktails and exclusive coffee blends while enjoying the vibrant atmosphere.

Prime Location and Nearby Attractions

Conveniently located just minutes away from Waikiki Beach and Diamond Head State Monument, The Surfjack is the perfect hub for exploring the city. Immerse yourself in the local culture with shopping, dining, and art districts within walking distance.

Book your stay at The Surfjack Hotel & Swim Club for a memorable Hawaiian getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1148 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 9.9
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.99
W
wendy • couple • us
5
Great location but hotel needs a refresh
Pros:

The location

Cons:

The floors were sticky the furniture was run down and the walls needed painting the rumor had an animal smell

2026-07-02 • via Nuitee
F
Fiona • couple • us
8
Overall, a great choice
Pros:

Location, pool and great staff

Cons:

Dogs were noisy at times

2026-07-02 • via Nuitee
J
Jose • couple • us
10
2026-07-01 • via Nuitee
P
Paulina • extended_group • de
4
Tolle Lage, aber eines der schmutzigsten Hotelzimmer, die wir je erlebt haben – für den Preis absolut nicht akzeptabel.
Pros:

Die Lage in Waikiki war hervorragend und der Balkon war angenehm. Das war jedoch leider das Einzige, was positiv aufgefallen ist.

Cons:

Der Zustand des Zimmers war für einen Preis von rund 200 USD pro Nacht absolut inakzeptabel. Bereits beim Betreten war offensichtlich, dass das Zimmer nicht ordnungsgemäß gereinigt worden war. Der gesamte Boden war voller Hundehaare, Schmutz und Pfotenabdrücke und wirkte, als wäre er seit längerer Zeit weder gesaugt noch gewischt worden. Auch die Dusche und das Badezimmer waren mit Hundehaaren verschmutzt. Die Bettwäsche war voller Flecken und machte keinen hygienischen Eindruck.
Der Zustand war so ekelerregend, dass wir uns trotz eines langen Flugtages nicht einmal getraut haben, die Dusche zu benutzen. Zum Ausruhen haben wir unsere eigenen Handtücher auf das Bett gelegt und uns ausschließlich mit unseren eigenen Handtüchern zugedeckt, weil wir uns auf der vorhandenen Bettwäsche nicht wohlgefühlt haben.
Dass ein Hotel hundefreundlich ist, stellt grundsätzlich kein Problem dar. Es darf jedoch nicht zulasten der Sauberkeit gehen. Ein Zimmer in diesem Zustand anzubieten, ist für ein Hotel in Waikiki und zu diesem Preis schlicht nicht akzeptabel. Es war mit Abstand eines der schmutzigsten Hotelzimmer, das wir je erlebt haben.

2026-06-28 • via Nuitee
M
Monika • couple • de
10
Tolle Unterkunft für Waikiki
Pros:

Haben ein Upgrade für ein grösseres Zimmer mit Dachterrasse bekommen, grandiose Aussicht. Sehr nette Mitarbeiter. Gute Lage

Cons:

Nichts

2026-06-28 • via Nuitee
もっち • couple • jp
8
2026-06-27 • via Nuitee
H
Harry • solo_traveller • au
10
Pros:

The pool
The room
The freindly staff- very welcoming
The elevator
The building layout

2026-06-26 • via Nuitee
N
Niklas • solo_traveller • de
5
2026-06-26 • via Nuitee
R
Rea May • solo_traveller • us
10
Everything great but the bathroom.
Pros:

Everything but the bathroom.

Cons:

Why oh why do hotels use farmhouse doors with large gaps as bathroom doors is beyond me..Sure, id love to both listen and smell the other guest with me in the room. Failure.

2026-06-24 • via Nuitee
S
Samuel • solo_traveller • us
8
Pros:

The riom was cozy.

Cons:

Only one e l elevator working

2026-06-21 • via Nuitee
P
Patrice • extended_group • nc
8
Séjour agréable
Pros:

Très bien situé
Joli décor autour de la réception : le restaurant la piscine

Cons:

Appartement pour 6 personnes : le canapé lit n’est pas confortable
Idéal pour 4 personnes

2026-06-20 • via Nuitee
H
Hajime • couple • jp
10
2026-06-18 • via Nuitee
T
Tour61356437040 • Couples
8
Great atmosphere!
Pros:

Lovely spacious room. Comfortable bed. The fridge and safe in the room and the ice machine and water stations downstairs were very much apprecciated. Sofa in our room was old and very uncomfortable and the cushions on it were old, and worn and need replacing. The toilet was excellent and a constant source of fun for us - never seen one like that before. The TV was way too complicated to figure out. General cleanliness of the hotel was average, eg. our balcony was covered in bird poo and the balcony door frames all stained. The corridoors quite dirty. Lovely pool and lounge area but the sunloungers were super uncomfortable! Great to have coffee 'on tap'. The bartender could not pull a pint to save his life so decided to drink elsewhere....Had a welcome bottle of bubbly for my husband's birthday which was a greatly apprecciated, thank you. We would stay again, as loved the location, friendly staff, cosyness of the place and the overall ambiance. Nice to have so many dogs around! Do tell people that parking on Ala Wai Boulevard is free. Just have to watch out Mon & Fri am restriction. We managed to park there everynight and that saved us a fortune.

2026-06-17 • via Tripadvisor
N
Nour • solo_traveller • us
8
2026-06-15 • via Nuitee
S
Samantha • couple • au
8
We did enjoy our stay, thank you
Pros:

Friendly staff, very open and accommodating, no resort fees, towels, and beach stuff were a part of the package without extra cost, location, and it looked pretty cool

Cons:

Though I love that it’s a place for pets, it wasn’t nice seeing pee in the elevator, as well as on the floor, as we walked out to the pool. Though it was cleaned up pretty quickly. There was definitely a dog smell at times.

2026-06-14 • via Nuitee
K
Kelly • family_with_children • nl
10
2026-06-14 • via Nuitee
D
DawnC486 • Couples • Apple Valley, California
10
Great dog and family friendly hotel
Pros:

The hotel is very dog and kid friendly. You’ll see and hopefully pet, lots of dogs. That was the highlight of our stay. Sometimes they make noise but if you’re used to pups, it’s not bothersome. Very kid friendly as well. Again, you may hear the musical sounds of a wee one but again, if you’re used to kids then it’s great. The bed was nice, the linens were crisp. The staff was great. As was the tall bartender. We stayed because we loved the look of the pool but never went in. Not enough time in the day. We did borrow 2 towels every time we went to the beach or snorkel tour. Just return them to the dirty towel receptacle. They have a water machine too, we drank probably gallons of water. Very nice. The balcony was fun. We had to store our bags post check out and they keep them in a safe room. It’s a great location. We never had to walk more than 5-10 mins to a tour pick up location. We did not rent a car. Everything was easily accessible by foot. Stay here if you have dogs or kids. Stay here if you want to pet like 20 dogs. The. Best. Thing. Ever!!

2026-06-13 • via Tripadvisor
A
Ana • solo_traveller • de
10
Pros:

Everything!

2026-06-11 • via Nuitee
A
Ana • solo_traveller • de
10
Pros:

Everything super!
They upgraded our rooms to suits spontan the first day and this was wow!
Everything was clean, stylish, amaizing!

2026-06-10 • via Nuitee
S
Samuel • solo_traveller • us
10
Pros:

Everything was awesome, would stay here again.

Cons:

Nothing

2026-06-09 • via Nuitee