The Surfjack Hotel & Swim Club - NO AMENITY FEE

Hotels
9.4 (1104 reviews)
412 Lewers Street , Honolulu , us

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Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Positive atmosphere
Cons:
Cleanliness issues
Room wear and tear
Some unhelpful staff

Categories

Cleanliness
8.41
Some reviewers mentioned dirty rooms and unpleasant smells.
Service
9.88
Most reviews highlight friendly and helpful staff.
Location
9.92
Multiple reviews noted great location close to shops and beach.
Room Quality
8.87
Mixed responses on room quality; some issues with mattresses and wear.
Amenities
9.9
Amenities like live music and cool vibe were positively highlighted.
Value for Money
9.36
Some mentioned good price but noted inconsistencies.
Food and Beverage
8.91
Some issues noted with service at the bar and restaurant.
Overall Experience
9.99
Overall positive sentiments with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:38

Property Description

Vintage-inspired Bungalows and Suites

Step into a world of retro charm at the Surfjack Hotel & Swim Club in Waikiki. Each bungalow and suite is meticulously designed with hand-crafted furniture, custom-tile bathroom floors, and eclectic artwork. Enjoy modern amenities like wireless speakers, an alarm system, and a private balcony tailored for a unique experience.

Poolside Entertainment and Culinary Delights

Relax by the outdoor pool or indulge in cultural activities at the Swim Club. Rent a private cabana for the ultimate luxury experience. Treat your taste buds at Mahina & Sun's restaurant, offering organic dishes sourced from local farmers. Sip on crafted cocktails and exclusive coffee blends while enjoying the vibrant atmosphere.

Prime Location and Nearby Attractions

Conveniently located just minutes away from Waikiki Beach and Diamond Head State Monument, The Surfjack is the perfect hub for exploring the city. Immerse yourself in the local culture with shopping, dining, and art districts within walking distance.

Book your stay at The Surfjack Hotel & Swim Club for a memorable Hawaiian getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1104 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 9.9
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.99
E
Emily • couple • us
8
2026-05-23 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-05-22 • via Nuitee
T
tobias • family_with_children • us
8
2026-05-22 • via Nuitee
J
Jessica • extended_group • us
10
2026-05-22 • via Nuitee
A
Azusa • solo_traveller • jp
8
2026-05-21 • via Nuitee
M
MUTSUMI • solo_traveller • jp
8
人と動物と植物が暮らす海の街
Pros:

穏やかで物事にも人にも寛容、和やかなムードが全体を纏っているサーフジャック。ここに惹かれる人がそのような人々なのかもしれない。
1階のバーレストランもカフェもお気に入り。

Cons:

特にありません。

2026-05-21 • via Nuitee
P
Pinintorn • couple • us
7
Good hotel overall. BUT the offsite parking garage is inconsistent yet still costly
Pros:

Staff were all excellent. Also love the dog friendliness of the hotel. Hotel location was walking distance to beach and shops. Water station in lobby was also a great feature.

Cons:

Off site parking should not cost $40 per day. Would not stay here again since other hotels offer the same amenities with onsite parking

2026-05-20 • via Nuitee
B
Beatrice • couple • ca
6
It was very unfortunate that we had to experience this not even being checked in for 24 hrs.
Pros:

I like the location of this hotel, very convenient and walkable to all the food places. About 10 mins away from waikiki beach. Bus stop is near the block to go around.

Cons:

The staff was not honest or trustworthy. It is not safe to leave your belongings in your room here. We left a valuable item in our room, thinking it would be safe, but when we returned, we noticed the room had been cleaned and the item was missing. It was stolen within five hours of us leaving the hotel room to get food.

We immediately called and reported the issue. After constant complaints and repeated requests to speak with management, they returned the item the next day. However, they claimed they had found it somewhere else in the hotel — a place we did not even have access to before the incident.

Very unfortunate experience. We had not even been checked in for 24 hours before dealing with this situation.

2026-05-20 • via Nuitee
N
Nina • couple • au
8
Value for money and pleasant staff!
Pros:

The friendly staff, very helpful and customer focused.

Cons:

A bit older than how it looked on the photos.

2026-05-20 • via Nuitee
G
Gomes • couple • fr
8
Pros:

L établissement est bien localisé , bonne vibe . Et surtout le fait qu’on est un Check out à 12h est très appréciable!

Cons:

Rien

2026-05-20 • via Nuitee
L
Lindsay • couple • us
10
Retro Vibes and Location!!
Pros:

Love the restaurant/bar!! Pool was beautiful. Rooms were clean and comfortable. The staff was super friendly. We had fun on DJ night.

2026-05-20 • via Nuitee
M
Mobile02144237827 • Friends getaway
10
Surfjack staff are life savers!
Pros:

After having a very bad experience at a different hotel in Waikiki on a Saturday night my friend and I were stranded in the middle of the night. We booked a room at the Surfjack and because now it was Sunday our check in was supposed to be at 3pm the on suday. We walked to the Surfjack hotel and were met by Tim and Eugene. They were absolutely amazing and accommodating. They helped us get an early check in and got us into a room at that time. They saved our lives! This place is awesome and highly recommended!!!! Rooms are nice and clean and the pool is great!

2026-05-18 • via Tripadvisor
A
Adam • couple • pl
10
2026-05-18 • via Nuitee
Y
yinyee678 • solo_traveller • gb
9
Nice hotel with good facilities and great location
Pros:

The location is great for Waikiki and exploring the island. Room was comfortable, well equipped and clean. Free coffee in the mornings was a plus. Enjoyed the pool.

Cons:

We booked this hotel because of good reviews and relatively good rate for room and parking. Unfortunately, the cost of parking was put up between when we booked and when we stayed from around 25 dollars to nearly 40 a night. We found this to be too much for a garage that wasn't on site and removes one of the main advantages of this hotel over others. The shower leaked a lot which was a complete waste of water.

2026-05-18 • via Nuitee
N
Nicole • couple • us
10
Charming Find in Waikiki
Pros:

It’s off the beaten path so it’s quiet yet Waikiki shops and beaches are easily accessible. It’s clean, charming, welcoming, staff is attentive, food and drinks delicious.

2026-05-18 • via Nuitee
S
scottgC7102AV • Couples
10
Wish we were (still) there
Pros:

We came back to the Surfjack to celebrate our wedding and honeymoon. We were definitely not disappointed. The staff, room, pool, restaurants, retail, and simply everything was amazing. We’re planning our return for our 1 year anniversary in ‘27

2026-05-17 • via Tripadvisor
L
Lien • couple • us
10
2026-05-15 • via Nuitee
D
davidhX3919HN • Family • Palm Desert, Greater Palm Springs, California
10
Exceptional Staff
Pros:

The entire front desk staff were more then exceptional Hokulani, Whitney, Solendra and Caui, treated us with the utmost kindness and Taylor at the Mahina and Sun restaurant a kind hard worker makes a great addition to your staff.

2026-05-13 • via Tripadvisor
N
nicolecK538AN • Family
8
Great vibe
Pros:

Location is great central to everything. Restaurant and Chris the owner made our trip. Great service drinks and food. The hotel was nice but was a bit musty in the rooms and they moved 2 of our groups through their stay for maintenance which is kind of inconvenient Was in the shower a few times and ran out of water completely. Not just my room but my friend as well. Told front desk about it. So they can fix for future guest. Other than that we would stay again. Price location and staff were amazing. Great vibe. Had a blast

2026-05-13 • via Tripadvisor
C
Christoph • solo_traveller • ch
8
2026-05-11 • via Nuitee