Papadopoli Hotel Venezia - MGallery Collection

Hotels
Accor
9.2 (147 reviews)
Santa Croce 245, Giardini Papadopoli, Venice, VE, 30135 , Venice , IT

Facilities

Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Beautiful hotel ambiance
Cons:
Overwhelming perfume scent in rooms
Room decor can be dated

Categories

Cleanliness
8.6
One review mentioned issues related to overwhelming perfume scent in the room.
Service
9.98
Staff were frequently praised for their friendliness and helpfulness across multiple reviews.
Location
9.61
Proximity to bus station and train station was noted positively.
Room Quality
9.06
Room quality was generally regarded as good, with some mentions of comfort but some dated decor.
Amenities
9.09
Standard amenities were provided, but the restaurant dining area was closed.
Value for Money
9.05
Some reviews implied mixed feelings on the value for the price paid, especially considering the room condition.
Food and Beverage
8.6
Mention of excellent seafood risotto, but some limitations on dining options.
Overall Experience
9.57
Overall excellent experiences shared, with a few minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:20

Property Description

Experience the enchanting elegance of Hotel Papadopoli Venezia MGallery by Sofitel, where luxury meets the heart of Venice.

Spectacular Views
Unwind in beautifully designed surroundings, taking in garden views that offer a serene escape from the city's hustle and bustle, making your stay truly memorable.

Culinary Delights
Savor delightful meals at our exquisite restaurant or enjoy quick bites at the café. Our 24-hour room service and stylish bar ensure that every craving is met, day or night.

Unmatched Convenience
With 24-hour front desk service, a business center, and event spaces available, we cater to all your needs whether on vacation or hosting meetings, ensuring a seamless experience in the city of canals.

Book your escape today and let the magic of Venice surround you at Hotel Papadopoli!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 147 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.06
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.57
H
Henry family_with_children us
8
2026-07-26 via Nuitee
A
András family_with_children hu
10
2026-07-24 via Nuitee
M
Michael couple de
9
Ein rundum gelungener Aufenthalt
2026-07-23 via Nuitee
M
Mikhael couple ru
7
Pros:

Месторасположение,чистота.

Cons:

Завтраки

2026-07-23 via Nuitee
C
Carole couple us
10
2026-07-14 via Nuitee
V
Viktoria couple sk
8
2026-07-11 via Nuitee
D
Delphino couple br
8
Estressante !
Pros:

Roupas de cama e amenities muito bons , café da manhã

Cons:

Quarto muito pequeno , a localização não é muito boa porque precisa andar muito para chegar nos lugares , falta de gentileza dos funcionários . Tive 2 situações que me aborreceram muito . Uma que eu já havia mandado e-mail comunicando que eu precisava de um freezer para armazenar o gelo que eu transporto as insulinas da minha filha e isso é imprescindível . Eles responderam gentilmente que eu não teria “problema nenhum “com isso, mas quando eu cheguei no hotel , o funcionário que me atendeu não queria armazenar o gelo no Freezer do hotel . Tive que me estressar assim que chegamos , fiquei muito brava , porque isso é imprescindível para o transporte das insulinas , estarem em temperatura adequada . Eu preciso do gelo !!! Por fim ele armazenou , mas com pouca vontade .
E segundo , eu fechei a reserva com café da manhã incluso , no primeiro dia , eu já havia tomado o café da manhã e subi para me trocar , quando eu desci para sair para passear com minha filha , entrei no restaurante para pegar uma xícara de café e vieram me chamar a atenção que se eu fosse tomar o café , eu teria que pagar .
Isso é , no mínimo , anfipático .
Péssimos !!!

2026-07-09 via Nuitee
N
Nicky extended_group au
9
Beautiful hotel. Stunning interiors. Great location. Highly recommend.
Pros:

The hotel was stunning! From the entry foyer to the dining room, outside eating area and then rooms - the interior decoration was beautiful. Location is also great, close to train station yet in a quiet area with great eating options, and away from the hustle of San Marco. Highly recommend it here.

Cons:

Nothing to not like!

2026-07-05 via Nuitee
A
András couple hu
10
2026-07-04 via Nuitee
A
ANGELIQUE couple fr
10
Pros:

Superbe Hotel
Chaleureux
Personnel très sympathique

2026-07-04 via Nuitee
P
Pavlo family_with_children pl
10
Pros:

Дуже гарний отель на самому початку старого міста Венеції. Знаходиться в 2 хвилинах ходьби від зупинки автобусів і таксі.

Cons:

Трошки дорогувато.

2026-07-03 via Nuitee
R
Rafael Tadeu couple br
8
Café incrível, equipe muito atenciosa. Recomendo!
Pros:

A equipe do hotel muito atenciosa.
O quarto limpo, amplo e muito bom no geral.
Café da manhã espetacularrrrr.
Recebi um upgrade como cortesia do time do hotel e isso foi muito bom também.

Cons:

Apesar de ter recebido a suíte que fiquei como uma cortesia, é necessário relatar alguns pontos. No primeiro dia identifiquei um vazamento no banheiro, uma alavanca quebrada do chuveiro e o assento sanitário que era diferente do vaso e ficava sambando enquanto você estava sentado. Diante disso solicitei que arrumassem. Consertaram o vazamento, mas não consertaram o assento e a alavanca do chuveiro, o que impossibilitava de trocar do chuveiro principal para a ducha.

2026-06-22 via Nuitee
Z
ZIJU couple cn
10
2026-06-19 via Nuitee
D
DANLEMON solo_traveller au
10
2026-06-18 via Nuitee
A
Ali family_with_children us
9
2026-06-12 via Nuitee
M
Michel couple ca
10
Venice with class!
Pros:

Great location, first class accomodation, excellent service.

2026-06-11 via Nuitee
S
Steven solo_traveller us
9
2026-06-10 via Nuitee
T
Tiffany extended_group us
10
Exceeded expectations
Pros:

Great location and wonderful staff. I would recommend and will definitely stay here again.

2026-06-04 via Nuitee
A
Andrei solo_traveller ru
10
Наш венецианский отель прекрасен.
Pros:

Замечательный, уютный отель с аутентичным дизайном. Расположение отличное - есть свой парк и недалеко от крытого паркинга. Очень хороший сервис. Вкусный завтрак и замечательный ресторан на ужин. Удобные кровати и подушки. Обалденный вид на канал и город. Все понравилось и хочется вернуться.

Cons:

Нет такого.

2026-06-02 via Nuitee
W
William couple us
8
Exceptional service and a fantastic location for visiting Venice
Pros:

Perfect location and exceptional service - from check in by Stefano with many recommendations, to assistance along the way from Lara, all the staff at the Papadopoli provided excellent service throughout our stay. We did not dine at the property, but the area for dining was well attended and looked like a lovely spot to start the day. Fantastic showers, something that was lacking in many of our stops in Europe.

Cons:

Rooms were quite small, but it was clear that the hotel was designed for travelers to have a place to put everything.

2026-06-01 via Nuitee