Holiday Inn & Suites Manila Galleria by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (1162 reviews)
One Asian Development Bank Avenue , Manila , ph

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Pleasant staff
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.76
The carpet in the corridors was noted as not clean, which brings the cleanliness score down.
Service
8.93
Pleasant staff and quick response times received positive mentions despite some service issues during check-out.
Location
9.07
Multiple reviews mentioned the hotel’s good location near malls and safe areas.
Room Quality
8.22
Rooms were spacious, but there were safety concerns regarding the bathtub.
Amenities
8.25
Good gym and breakfast services, but noted that there was no spa available.
Value for Money
7.21
Concerns about perceived expensive pricing and issues with miscommunication regarding charges.
Food and Beverage
8.26
Breakfast buffet was noted as good, though limited options were outside the hotel.
Overall Experience
8.73
Despite some issues, guests found the stay overall acceptable with good facilities for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Shopping Access

Located in the heart of Ortigas Commercial District, Holiday Inn Manila Galleria offers direct access to Robinsons Galleria Mall, making it a shopper's paradise. Explore nearby attractions such as Shangri-La Plaza and SM Megamall, all within a short distance from the hotel.

Luxurious Rooms and Dining Experience

Indulge in comfort with well-equipped rooms featuring modern amenities like flat-screen TVs, minibars, and in-room safes. Start your day with a delicious buffet breakfast at Fab Restaurant, offering a variety of international and local dishes. Unwind at Bar One with refreshing drinks and live entertainment.

Relaxation and Wellness Facilities

Stay active at the fully-equipped fitness center or treat yourself to a rejuvenating massage at the spa. For business travelers, take advantage of the on-site business center. With free parking and a 24-hour front desk, Holiday Inn Manila Galleria ensures a seamless stay experience. Book now for a memorable stay!

Important information:

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for ₱ 1,841.25 per person per night when using an existing bed.
    People 13 years old and over stay for ₱ 1,840.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1162 reviews
Cleanliness: 7.76
Service: 8.93
Location: 9.07
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 8.73
L
Luchie couple ph
8
2026-06-29 via Nuitee
U
Undarmaa solo_traveller mn
10
Nice
Pros:

Nice

2026-06-28 via Nuitee
M
Marilen family_with_children qa
9
Pros:

The hotel was better than I expected — top-notch standards, super friendly staff, superb breakfast and it’s connected to a mall so grabbing food or essentials is easy.

2026-06-24 via Nuitee
T
Tomoki couple jp
6
Pros:

The breakfast was delicious.

Cons:

I was shocked when a housekeeping staff member entered my room without permission before the 10:00 a.m. checkout time, saying they wanted to clean. This was completely unacceptable. Terrible experience.

2026-06-24 via Nuitee
A
Arlene couple ca
8
2026-06-23 via Nuitee
S
Sapitula family_with_children ph
8
Very spacious rooms, supreme location!
Pros:

Very spacious rooms.

Cons:

The rooms are a little dated. But I knew this before I booked.

2026-06-22 via Nuitee
R
Regina couple us
9
2026-06-20 via Nuitee
R
Regina couple us
9
2026-06-20 via Nuitee
R
Regina couple us
9
Our home away from home.
Pros:

Courteous staff, location and accessibility to Robinson Galleria . Been staying as our home base as traveling to Manila twice a year, we always enjoy breakfast buffet . Angel is always takes good care of us.

2026-06-20 via Nuitee
I
Irene solo_traveller my
10
2026-06-16 via Nuitee
J
Jerly solo_traveller au
10
Pros:

Very helpful, friendly and attentive staff. Great location, close to the malls.
Lots of food choices at the breakfast buffet.

2026-06-15 via Nuitee
M
Michael solo_traveller ca
8
2026-06-13 via Nuitee
J
Jep family_with_children us
7
good
Pros:

location

Cons:

restroom is easily flooded, pillows are very small, used and not fluffy enough that was like just a flat fabric when used.

2026-06-12 via Nuitee
M
Maria Zuzette family_with_children ph
8
We enjoyed the overall experience.
Pros:

Accessibility to food and nearby offices.

Cons:

Nothing specific.

2026-06-08 via Nuitee
K
kayemillea2026 Friends getaway
10
Lounge Experience
Pros:

We had a wonderful lounge experience with a relaxing atmosphere and excellent service throughout our visit. Special thanks to Justin and Aya for being attentive, welcoming, and ensuring that all our needs were taken care of promptly.

2026-06-05 via Tripadvisor
S
shantayy2026 Family
10
Special commendation to Sir Justin and Ms. Aya from the Lounge Team!
Pros:

Special commendation to Sir Justin and Ms. Aya from the Lounge Team!

They are the true definition of hospitality. From the moment we arrived, they were incredibly kind, approachable, friendly, and genuinely warm and welcoming. Their positive energy and sincere care made our experience even more enjoyable and memorable.

Sir Justin and Ms. Aya set the standard for excellent customer service. They consistently went above and beyond to make guests feel comfortable and valued. Their hospitality feels natural and heartfelt, which is something truly special.

I sincerely hope the Front Desk Team can also embody the same level of warmth, attentiveness, and guest-centered service that Sir Justin and Ms. Aya provide. They are an amazing asset to the team and deserve recognition for the exceptional experience they create for guests.

Thank you, Sir Justin and Ms. Aya, for your outstanding hospitality!

2026-06-04 via Tripadvisor
R
ronnel solo_traveller ph
9
Pros:

All ok

Cons:

No plastic on the bin

2026-06-02 via Nuitee
B
Boh solo_traveller sg
10
2026-06-02 via Nuitee
R
rachel couple my
2
Pros:

Old and didn’t mantain well. Worst thing is towels are old and didn’t give enough. When being requested never sent.

Cons:

Old and too crowded

2026-06-02 via Nuitee
A
Aleksei solo_traveller nl
10
Highly recommended.
Pros:

The room was very big, bigger than I expected, clean and calm.
Breakfast with a big choice of everything.
The location was perfect for my tasks. Direct access to a huge mall with hundreds of restaurants and shops.

Cons:

Only 3 elevators for such a big hotel are not enough, I think.

2026-06-01 via Nuitee